Trusted Agent profile · Gerrards Cross, Buckinghamshire
Verified
★★★★★
951 reviews across 4 platforms
32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Gerrards Cross, Buckinghamshire, at 32 Packhorse Road, is rated 4.5 out of 5 across 951 reviews on four platforms, including 645 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
645
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
13
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ...Read all 5 from sellers
We found our experience with the Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect ...Read all 2 from buyers
Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
5/5
GoogleRebecca has been lovely so far - really professional, honest and helpful throughout the process. We haven’t managed to secure a property yet, but she’s been great to deal with and we’re looking forward to hopefully getting somewhere eventually
5/5
GoogleZest Property Services were excellent to deal with in helping me find a wonderful rental property in Bath. As well as being very accommodating during a challenging time where I was relocating from Exeter, they kept me informed of all …
5/5
GoogleI instructed Leapfrog after my really positive experience renting a property from them previously. The service was excellent. Sarah came out to value the property and two days later I had an offer of the full asking price. Any time I had a query it was answered extremely promptly and I was kept informed throughout the process. Leapfrog made a very stressful time so much easier and straightforward. I would highly recommend them.
Wishing you all the best Wendy. It was an absolute pleasure selling your lovely home
5/5
GoogleSelling with Oulsnam was great, the whole team is friendly, calm and reassuring. Georgie took great pictures of the house and her advice was spot on. Definitely recommend them!
Thank you so much for your lovely feedback.We’re thrilled Georgie and the team could make your selling experience calm, friendly, and reassuring. Your recommendation means a lot.
5/5
Google5 star review for 5 star service, support and guidance. Caroline has given us much help in renting out my elderly Mother's flat. Caroline has given an immediate response to all my calls, texts and emails and has supplied names of good quality, reliable people to help us with the task of clearing and preparing the property. Highly professional, great communication.... just what you need at a time like this. Thank you Caroline, GX Frosts.
Hi Julia - Thank you so much for writing this 5* Google review for Caroline from our Gerrards Cross Residential Lettings team. We are delighted to hear that you received 5 star service, support and guidance. We will pass your comments on to Caroline and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleMy siblings and I recently used The Frost Partnership, Gerrards Cross, to sell our late parents' home, which had been the family home for over 60 years. From the initial visit by Matthew Croft, Branch Manager, who provided expert knowledge and advice on how to market the property, through to Richard Kew, Associate Director, who used his considerable expertise to successfully steer the sale to a positive conclusion, we knew that we were in good hands. With thanks also to the rest of the team in the office. We would highly recommend the Gerrards Cross Branch - professional, really know and understand the local market, approachable, supportive, and sensitive given the circumstances of the sale.
Thank you so much Helen for this fantastic 5 star Google review for our Gerrards Cross Sales team. We are delighted to hear that they used expert knowledge and advice to successfully steer the sale to a positive conclusion, and that you would highly recommend the team. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleHighly recommend Matthew, Sonia and the team at Gerrards Cross. Excellent service, very professional and yet make selling your home so very easy, always keep you up to date very friendly will be sure to recommend them to anyone in the future.
Hi Samantha - Thank you so much for taking the time and trouble to write this amazing 5* Google review for our Gerrards Cross Sales team. We are delighted to hear that you received excellent service, that they were very professional and that you will recommend them to anyone in the future. We will pass your comments on to them and our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Nabid and his team. They kept me informed every step of the way, and chased the landlord when issues in my property needed to be addressed I would highly recommend them to anyone looking to rent or manage a property.
5/5
GoogleWe met Juliette to value our home. She was personable, polite, had an excellent knowledge of the area and it felt like she cared, which at 4.30pm on a Saturday is no easy feat! We sadly won’t be marketing yet after a personal set back, …
We are always happy to hear about your positive experiences with us. It is our goal to provide our customers with the best possible service, and we are grateful for your feedback.
5/5
GoogleWarren and the team were great! From first viewing the house (which was being sold by F&C) he was wonderful to deal with. Lynne was great at keeping to ball rolling and getting us to completion. As always with buying houses there are bumps in the road but Warren and Lynne were always there to support, any day or time and kept me updated throughout. Great estate agents :-)
Thank you Alex!
5/5
GoogleI purchased a property that was being marketed by Frosts Gerrards Cross. They were extremely helpful and very professional throughout the whole process from offer to completion, especially Sonia who accompanied me to quite a few viewings and kept me updated at all times.
Hi Judy - Many thanks for taking the time to post this fantastic 5 star Google review for our Gerrards Cross Sales team. We are delighted to hear that they were extremely helpful and very professional throughout the whole process from offer to completion, especially Sonia. We will pass your comments on to the team and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAn excellent professional process - smooth, compassionate and considerate. Speedy communication, always available and responsive when needed. A quick transparent sale with no hassle or issue. Thank you Amberley. Thank you Donna.
5/5
GoogleThe property was lovely! Amberley was amazing answered all out questions let us walk through get a feel of things ourselves but was close to answer any questions we had. We would 1000% recommend
5/5
GoogleThe entire Frost team have been wonderful through the whole process of me buying my first house. Sonia and Matthew were very patient and made the process much less daunting for me. They did what they said they would, they kept me update at each stage and where always there for my multiple questions. They were very professional but also very approachable, they care about what they do and you can tell that. I highly recommend Frost Key Gerrards Cross.
Thank you so much for posting this fantastic 5* Google review for our Gerrards Cross Sales team, especially Sonia and Matthew. We are so pleased to hear that they were very professional and also very approachable. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleWe have just bought a house through Zest. Duncan has been amazing throughout. Friendly, honest, reliable, quick to respond to emails, and efficient all round. He made it a seamless process. Thank you
5/5
GoogleI wanted to leave a really positive review for Bacon and Co and especially Juliette who was fantastic all the way through. The pressure was on to complete before Stamp Duty deadline and Juliette was brilliant in helping get it over the line …
Thank you so much for your kind review for Juliette! We hope you are settling in well & wish you all the best for the future. The Bacon Team
5/5
GoogleHighly recommend Caroline Scott, the lettings manager in the Gerrards Cross office. Have dealt with her as a landlord for a number of years letting out properties. She is always friendly and efficient and uses her experience to give great advice and support on all aspects of the letting process.
Thank you so much for taking the time to write this superb 5* Google review for Caroline and our Gerrards Cross Lettings team. We are so pleased that you received great advice and support on all aspects of the letting process and highly … More
5/5
GoogleIn my own experience I have nothing but praise for Angel and the team for the advice and great customer service they provided me when dealing with the auction process selling a property. …
Hi Mike, Thank you so much for the 5* Review. We were all so happy to be able to help you … More
5/5
GoogleGethin was great help, really friendly and formative thank you
Thank you so much for your 5-star review and kind comments. It’s great to hear that you found Gethin so helpful, friendly and informative, I know he will really appreciate your feedback. Thank you again, and please don’t hesitate to get in touch if we can assist you further. Best wishes Jade and the Swansea Lettings Team
5/5
GoogleRebecca is friendliest letting agent i’ve seen, nothing was too much of a hassle and allowed adequate time to thoroughly view the house and ask whatever we needed!
5/5
GoogleOulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.
5/5
GoogleA 5* plus review to the Gerrards Cross Branch to all the team and a special mention to Sonia. Thank you so much for your help and services enabling us to move into our forever home. We are so very grateful to you all for your help.
Many thanks for writing this "5 star plus" Google review for Sonia and our Gerrards Cross Sales team. It was great to hear that their services enabled you to move into your forever home. We will pass your comments on to them and also to our … More
5/5
GoogleGeorgie was brilliant in helping sell my house, and with my onward purchase too. She really went above and above!
Thank you for your lovely review.🌟 We’re so pleased to hear that Georgie went above and beyond to support you with both your sale and purchase. We’ll be sure to pass on your kind words. …
5/5
GoogleGreat service from start to finish! We were pleasantly surprised when Emily called us within 10 minutes of our property being put on the market to say that we had received an asking price offer. We received excellent service and were well informed at each stage of the process. We would have no hesitation in giving Sarah and the team 5 stars for service. I cant wait for them to work their magic on my mam and dads house.
Thank you for your kind words and your amazing 5 stars! It really does mean the world to us. From all the team at Leapfrog
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Frost Partnership's Gerrards Cross office has 951 reviews across four platforms: 645 on Google, 229 on Facebook (across the whole business), 13 on View Agents, 64 on Trustpilot (across the whole business).
The Frost Partnership Gerrards Cross is rated 4.5 out of 5 across all 951 reviews, and 4.7 out of 5 on Google from 645 reviews.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
The Frost Partnership Gerrards Cross, 32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE.
