Every review we hold for the Amersham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were searching under a tight deadline, and Teddy Tokatly made the difference. He lined up viewings fast, worked around an awkward schedule on our side, and paid attention to our preferences instead of just sending whatever was available. Every appointment was on time and well organised, and he was straightforward with us about each property. There were a few things to sort out on the check-in report, but the team dealt with it properly and got everything resolved. We ended up in a flat we're really happy with, highly recommend asking for Teddy.
Maxim · 23 August 2026
Agent replied · 30 August 2026
Thank you for your fantastic review, Maxim! We're thrilled to hear that Teddy was able to meet your needs and help you find a flat you love. Your satisfaction is our priority, and we appreciate your recommendation. Enjoy your new home!
★★★★★ 5/5
GoogleThank you Ali!
We've been viewing properties in the local area and Ali has done a fantastic job meeting our requirements.
He's recently helped us secure a property and hand held us through every stage of the process.
Ali's service and communication has been amazing and has gone above and beyond anything we were expecting.
If you're looking for someone to handle your property needs, look no further than Ali at DC.
DC, Ali's a real asset.
Any future needs, we know exactly where to come!
Adam · 29 June 2026
Agent replied · 6 July 2026
Dear Adam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
GoogleViewed a house to rent a couple weeks ago the agent Jessica was lovely however after jumping through numerous hoops and being strung along four days before move in date they rejected the application even after passing the referencing section on my own and also then further adding a guarantor at the letting agents request. In addition they lost documents three times and I had to repeatedly send the same document at least four times to ensure my application had everything they needed. I think the fact they rejected my application four days before move in date is utterly ridiculous and unacceptable when I had been approved and everything had already been signed it is disgusting.
Alex · 17 June 2026
Agent replied · 17 July 2026
Thank you for your feedback. We are sorry to hear that you were disappointed with the outcome of your application with our Morriston lettings team.
Whilst we are unable to discuss the specifics of any individual's application in a public forum, we would like to clarify that all tenancy applications are subject to an independent referencing process carried out by a specialist third-party provider. This process is in place to protect both our landlords and prospective tenants and forms an important part of the decision-making process.
As with all applications, decisions can only be made once all required information and documentation has been received and fully assessed. Unfortunately, timelines can sometimes be affected by delays in obtaining the necessary information from the various parties involved.
We appreciate that this can be frustrating when applicants are keen to secure a property, and we always endeavour to keep all parties informed throughout the process.
We are pleased to hear your positive comments regarding Jessica, who consistently works hard to assist applicants and provide the highest level of customer service. We wish you all the best in your future property search.
Kind regards,
Laurence
Morriston Lettings Manager
★★★★★ 5/5
GoogleI have used Robert Oulsnam in the past, and would recommend them to anyone who wants a personal service in selling their home.
I was very happy with the service provided by James who provided me with a honest valuation of my house and also thank Joel Kordan the sales negotiator for keeping me informed throughout the selling process.
Sadly on this occasion I was not able to sell my house because of a negative survey on the property I was buying.
Dermot · 7 June 2026
Agent replied · 5 July 2026
Thank you for your review. We’re really pleased to hear you appreciated the personal service and honest valuation from James, and that Joel kept you well informed throughout the process. While we’re sorry the move didn’t go ahead on this occasion, we truly appreciate your recommendation and kind feedback. Wishing you all the best for the future. 🏡
★★★★★ 5/5
GoogleI wanted to leave a review for the Branch Manager at Headingley - Amy King. Amy went above and beyond to support myself and my elderly uncle with the sale of his property. This type of personal service is hard to find in this day and age of on-line estate agency services. When you need someone to guide you and be available to support the family with purchase or sale she was fantastic. Can't recommend enough.
Caroline · 2 July 2026
Agent replied · 2 August 2026
Thank you Caroline for taking the time to share this. Supporting families through important life events is a responsibility we take seriously, so it’s lovely to hear how much the personal service meant to you and your uncle. We truly appreciate your recommendation and wish you and your family the best!
★★★★★ 5/5
GoogleWe've just completed on our purchase through Manning, and I have to say they genuinely impressed us throughout the process.
Our viewing was handled by Jenny, who came thoroughly prepared and was able to answer detailed questions on the spot; boiler warranty, window replacements, when the electrics were last done, and roof work. There was one small inaccuracy regarding the attic boarding, though I suspect this was simply a mix-up with another property rather than anything intentional.
Once we put in an offer, the team were attentive and proactive at every stage, with very little need for us to chase - which, as anyone who's bought a house knows, is a genuine luxury.
When our chain broke down in December it was obviously a frustrating time, but Evie was exceptional. She kept us regularly updated, chased information on our behalf, and handled my disappointment with real patience and professionalism.
Once things got moving again, Charlotte took over and was an absolute pleasure to deal with - thorough, helpful, and reassuringly on top of everything right through to completion.
A really strong team. Would not hesitate to recommend.
They have also put us with Levi Solicitors to work with through the process who were really great and would also reccomend.
Izzie · 2 June 2026
Agent replied · 2 August 2026
Thank you Izzie for taking the time to leave such a detailed review. It really means a great deal to know you felt supported and informed even when unexpected challenges arose. We truly appreciate your recommendation and are delighted we could help you reach completion.
★★★★★ 5/5
GoogleWe honestly can’t thank Andrew at Burnetts Estate Agents enough for everything he’s done for us throughout our move. From start to finish he’s been professional, supportive, approachable and always kept us updated every step of the way.
Moving house is stressful, but Andrew made the whole process feel so much easier with his calm manner, excellent communication and genuine care. Nothing was ever too much trouble and he always went above and beyond to help things move along smoothly.
We’re so grateful for all his hard work and would highly recommend Andrew and Burnetts Estate Agents to anyone buying or selling a home. Thank you again for all your help!
Jemma · 30 May 2026
Agent replied · 30 June 2026
Dear Jemma, Thank you so much for your kind words and glowing review! We're thrilled to hear that Andrew made your moving experience smoother and more enjoyable. At Burnetts Estate Agents, we pride ourselves on providing exceptional service, and it’s wonderful to know our efforts are appreciated. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleWe cannot recommend Maddisons highly enough. From the very beginning of the process, their professionalism, communication and attention to detail were exceptional. They worked incredibly hard to secure a suitable tenant who was exceptional, leaving our home in a pristine condition after a 3 year tenancy. We were kept informed at every stage, always responding quickly and proactively to any questions or issues that arose.
What particularly stood out was their willingness to go above and beyond to ensure everything ran smoothly. Any problems were dealt with efficiently and professionally, giving us complete confidence throughout the process. Their knowledge of the Tunbridge Wells market and commitment to providing an excellent level of service were evident throughout.
Maddisons are clearly a high regarded company for a very good reason, and we would not hesitate to recommend them to anyone looking for a reliable, professional residential letting agency.
K Forward & N Close
Green · 25 May 2026
Agent replied · 1 June 2026
Thank you so much for such a wonderful review, it genuinely means a great deal to all of us at Maddisons.
It was a real pleasure looking after your home over the past three years, and we're delighted the tenancy concluded so successfully, with the property handed back in pristine condition. Securing the right tenant is always our priority, so it's lovely to hear that our care, communication, and knowledge of the Tunbridge Wells market shone through.
Thank you for your trust and for your kind recommendation, we'd be delighted to help again in the future.
With warmest thanks, The Maddisons Team
★★★★★ 5/5
GoogleOulsnam Moseley were professional, friendly and efficient when selling our property. Their standout feature for us was their excellent communication from all team members during the sale process. This gave us confidence and kept us up to date on developments as the sale progressed. They were active and diligent in finding viewers.
We would thoroughly recommend them to anyone wanting a reliable estate agent who clearly cares about their customers and shows intent on achieving a result.
Diane · 5 June 2026
Agent replied · 5 July 2026
Thank you for your wonderful review. We’re delighted to hear that the Moseley team provided a professional, friendly and efficient service throughout your sale with strong communication. We really appreciate your recommendation and wish you all the best for the future. 🏡 …
★★★★★ 5/5
GoogleWe have been very impressed by the service provided from Adam at M&M LB. We have just purchased a house through this estate agent and Adam has been a great help from start to finish including it taking us a little time to decide (more than one viewing) and eventually go for that house. Adam was quick to respond to any emails/queries. He was very personable, helpful and just overall a great help! We cannot thank him enough and are very excited to get into our new house!
Sophie · 12 May 2026
Agent replied · 12 June 2026
Hello Sophie, thank you for your review! We really appreciate your kind words and are glad your purchase was a great experience with Adam. All the best in your new home! M&M LB.
★★★★★ 5/5
GoogleHuge thanks to Lauren, who was absolutely brilliant and persistent from start to finish when selling my house. She was professional, friendly, and always had my back throughout the entire process.
Lauren kept everything clear and moving, was super quick to respond, and turned what could’ve been a stressful experience into something really smooth. Her attention to detail and genuine care honestly made all the difference.
I’d also happily recommend Robert Oulsam anyone looking to sell, top‑class service from beginning to end.
D · 5 May 2026
Agent replied · 5 July 2026
Thank you for your kind feedback. We are delighted to hear that Lauren provided such brilliant support throughout your sale and that her professionalism, communication, and persistence helped make the process smooth for you. It’s great to know she made a real difference during what can be a stressful time.
We really appreciate your recommendation and support.
★★★★★ 5/5
GoogleWe had a great experience working with Maddisons. Firstly, James was very professional when he rented out our property. He communicated clearly and always kept us informed. When we decided to sell the property Karen, Jane and the rest of the team marketed it very effectively and we got plenty of viewings. We really valued their advice throughout, which was always straight-forward, honest and transparent. A lovely bunch of people who we would highly recommend for both renting and selling.
Clare · 1 May 2026
Agent replied · 1 June 2026
Dear Clare,
Thank you so much for taking the time to share your experience both as a landlord and as a seller in Pembury with Maddisons. We are absolutely delighted that your experience throughout has been such a positive one and your kind words about our communication and advice mean a great deal to us. We strive to provide a seamless service, whether renting or selling, and it’s rewarding to know we succeeded. We appreciate your recommendations and look forward to working with you again in the future if the opportunity arises.
Many thanks, once again, from all at Maddisons.
★★★★★ 5/5
GoogleDecent Estate Agent this one. Took advice well and also leaned back smartly and accurately when needed. Often sellers know best and far too often Estate Agents can communicate with self interest at heart. I felt Hannah had a good measure of the siuation and empathised and offered a good level of advice at the right time. Stayed in comms and secured a sale - in a difficult market. Thank you Hannah and team.
Jonathan · 2 June 2026
Agent replied · 2 August 2026
Thank you Jonathon for taking the time to share this. It’s great to hear you felt listened to and supported with the right balance of advice along the way. We really appreciate your comments.
★★★★★ 5/5
GoogleMichaela is an excellent customer support representative for the facilities management department of the building where I rent my apartment. She is empathetic to situations, swift to reply to messages as well as both very polite and professional. I have been grateful for her recent assistance with a few issues I’ve encountered at the property which is considered a high end complex, therefore you expect a commensurate level of service. My experience so far has certainly been that she provides this. Thank you Michaela.
Matthew · 15 April 2026
Agent replied · 15 July 2026
Thanks so much for taking the time to write this review. It mean so much to the team.
★★★★★ 5/5
GoogleMark and his team looked after me so well throughout the whole process and I am very grateful. I would like to make a special mention however about Thomas, who was such an excellent support and showed nothing but kindness and patience during what was a very stressful time in my life. He helped to explain things clearly and was always at the end of the phone to help me with any query no matter how big or small. My whole experience was so positive right up until the big moving day itself and I feel very lucky to have had such a smooth journey along the way thanks to this first-class friendly service. A big heartfelt thank you for all you have done to help me and I absolutely love my new home!
Debs · 14 April 2026
Agent replied · 14 June 2026
Debs, it was an absolute pleasure helping you move. Wishing you all the best in your new home - Charlie & the West Byfleet team
★★★★★ 5/5
GoogleSold my house with Frost after having no success with another agency. I feel Frost gave honest advice and feedback when it came to viewings. They were really proactive and reliable when it came to all facets of the sale process. As we all know the process is stressful, and Frost did such a good job at working as an intermediary, and keeping all parties involved up to date.
Would absolutely recommend - and special shout out to Jackie and Trevor - thanks to you both!
Katie · 6 April 2026
Agent replied · 13 April 2026
Hi Katie - Thank you so much for taking the time to write this fantastic 5 star Google review for Jackie and Trevor and our Amersham Sales team. We are delighted to hear that they were really proactive and reliable on all facets of the sale process and that you would absolutely recommend the team. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleOverall, Robert Oulsnam were fine and did what was needed during the process. I had fairly limited interaction with them throughout, but when I did need to contact them they were responsive and easy to deal with. Viewings were arranged without any issues, and they were helpful when it came to putting in an offer and moving things forward. Lauren was helpful and responsive and provided a smooth and straightforward experience overall.
Abi · 5 June 2026
Agent replied · 5 July 2026
Thank you for your review. We’re pleased to hear the process was smooth and straightforward for you, and that viewings and the offer stage were handled without any issues. It’s great to know Lauren was helpful and responsive when you needed support. We really appreciate your feedback and wish you all the best moving forward. 🏡 …
★★★★★ 5/5
GoogleWe recently sold our home at 168 Newby Crescent and had a fantastic experience working with Jake from Myrings. From start to finish he was professional, supportive and incredibly easy to deal with. Selling a house can be stressful, but Jake made the whole process feel smooth and well managed.
His communication was excellent throughout and he always kept us updated, answering any questions quickly and clearly. It really felt like he genuinely cared about achieving the best outcome for us.
I wouldn’t hesitate to recommend Jake to anyone looking to sell their home. Thank you again for all your hard work and support, it was a pleasure working with you.
Holly · 26 March 2026
Agent replied · 26 June 2026
Thank you so much for your lovely review.
It was an absolute pleasure to help you with the sale of your home. We are so pleased to hear that Jake made the process feel smooth, well managed and less stressful for you, as that is exactly the experience we always aim to deliver.
Your kind words about his communication, support and professionalism mean a great deal to him and the team.
Thank you again for choosing Myrings, and for taking the time to share your experience. We wish you all the very best for the future.
The Myrings Team
★★★★★ 5/5
GoogleInitially I called and was rudely told I can’t view the property as I did not speak to their mortgage advisor, they were trying to push that on me but I refused. I reached out again and was able to book the viewing through a different agent and finally put an offer down on the property. Bryony Crookes has been helping through the initial steps and made the steps smooth. Aside from their policy of declining viewings without speaking to mortgage advisor the rest of the experience has been pleasant.
Azlan · 21 March 2026
Agent replied · 21 June 2026
Thank you for your honest feedback, Azlan. We are sorry the initial interaction left you feeling frustrated, but pleased to hear the rest of your experience was much smoother and more positive from there onwards. Your comments are appreciated and will be taken on board.
★★★★★ 5/5
GoogleOulsnams is a super estate agent- absolutely a cut above the rest. They helped us sell our flat in Moseley last year and made the whole process simple and straightforward. James, Lisa and the staff are experts in what they do and so helpful; going out of their way to ensure that the buying and selling of properties goes smoothly. Nothing is a problem. We’ve known and trusted them for many years and would always highly recommend them. Anna M.
Anna · 5 February 2026
Agent replied · 5 July 2026
Thank you for your wonderful feedback. We are delighted to hear that you found the Moseley team so helpful and that James, Lisa, and the rest of the staff made the process simple and straightforward when selling your flat.
We really appreciate your long-standing trust and recommendation.
★★★★★ 5/5
GoogleI would like to highly recommend Oakmont property, and specifically Dan. He is a very noble, professional, and kind gentleman. Whenever I needed him, he has been always there and would come personally to solve any issue, even if not related to his company directly. He would respond even on weekends (but please, I am not advising to do that, let him have a break :D). The whole team is very helpful, and the letting process was really smooth and straightforward. They are a really good example of how estate agencies should be.
Karim · 19 January 2026
Agent replied · 19 June 2026
Thank you Karim, its very kind of you to give such a lovely review. We really appreciate your feedback as its our priority to make sure all of our clients feel valued and respected. Best wishes from all at Oakmont property consultants.
★★★★★ 5/5
GoogleAli Alkutubi was really cooperative, always available to give information at any time, and chased the solicitors on my behalf so things kept moving. His help made a stressful process so much easier.
I would 100% recommend going through this estate agent, and specifically asking for Ali. Thank you Ali, you helped me a lot!
Thank you
Hiral · 1 July 2026
Agent replied · 6 July 2026
Dear Hiral, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMy experience with Myrings was exceptionally good. From start to finish, the entire team helped to support our move, keeping us informed throughout the process.
Our home was brilliantly marketed and Myrings managed to secure an offer substantially over the asking price.
A special mention to Jake, who has been our main point of contact and a massive help throughout. Jake is professional, personable and a pleasure to deal with.
Edward · 26 March 2026
Agent replied · 26 June 2026
Thank you so much for your lovely review.
We are delighted to hear that you had such a positive experience with Myrings. Supporting our clients throughout the moving process is so important to us, so it is wonderful to know that you felt informed and supported from start to finish.
We are also thrilled that the marketing of your home helped secure such a fantastic result. Thank you as well for your special mention of Jake. He will be so pleased to hear your kind words. He is a real asset to our team, and we are delighted that his professionalism and personable approach made such a positive difference to your experience.
Thank you again for choosing Myrings, and for taking the time to share your feedback. We wish you every happiness in your new home.
The Myrings Team
★★★★★ 1/5
GoogleRented a while back Seraph and had a poor experience. There was miscommunication over parking from the start, followed by bathroom and leak issues from January through to June that required repeated chasing and repair attempts. The situation was very stressful to live with, and the only compensation offered was £30 for poor communication. I would not rent through them again.
Robert · 1 June 2026
Agent replied · 22 June 2026
Thank you for bringing this to our attention. We take all feedback seriously, but after checking our records, we cannot find any evidence that we manage your property.
It is possible there may be a mix-up with the managing agent. We would love to help you get this sorted, if you could please reach out to us at info@seraph.pm with your property details, we would be happy to look into this further and help you identify the correct managing agent for your building.
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