Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI recently received the keys to my first property and I honestly couldn’t have asked for a better experience. Charlie and Jenny at Hamptons have been fantastic from start to finish. The whole process was smooth, well organised, and stress free, and they were always on hand to answer any questions I had along the way. Their professionalism, communication, and support really stood out. I would highly recommend Hamptons to both landlords and tenants. Thank you again, Charlie and Jenny!
Charmaine · 13 January 2026 · Hamptons International
Agent replied · 13 April 2026
Thank you for choosing Hamptons for your first property experience and for sharing your positive feedback. We are thrilled to hear that Charlie and Jenny provided you with a smooth, stress-free and professional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons were fantastic in helping us secure our new rental property. Charlie was our main point of contact and she made the whole process incredibly smooth. She was professional, approachable, and always quick to respond, which took all the stress out of moving. Everything was handled efficiently and with care, and we felt supported from start to finish. We couldn’t have asked for a better experience, highly recommend Hamptons
Chris · 13 January 2026 · Hamptons International
Agent replied · 13 April 2026
Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience working with Charlie and our team at Hamptons. We pride ourselves on providing professional and efficient service to make the rental process stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat customer service. Charlie was great to deal with. From the very first conversation, she was kind and genuinely cared about helping me. Decided to stay put in the end but will reach out when looking again! Thanks Charlie
Daniel · 13 January 2026 · Hamptons International
Agent replied · 13 April 2026
Thank you for the wonderful review! We are thrilled to hear that Charlie provided top-notch customer service and showed genuine care for your needs. We understand that staying put is the right decision for now, but we look forward to assisting you when you're ready to make a move. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur experience of Hamptons, and the reason we are leaving 5 stars is two fold. One, that they were the only agency to call with a prospectively interesting house - which turned out to be the one we are living in - and two, because of Izzy Moreton.
We got left in the lurch with an impending career move deadline by AN Other agency which I won't mention but starts with Chance (so no surprise) and sounds like Arnsellors.
Izzy contacted us with a house we may be interested in and despite me being hot and cold (not knowing what was going on with our existing agency) - was still professional and willing to show the property. I signed up based on that viewing, and the fact that Izzy said our timescales shouldn't be a problem. Hamptons proved that to be right and duly completed the tenancy in record time - and in no small part Due to Izzy's work.
So hopefully , other agencies can learn from the younger members of their teams.. and restore Estate Agents reputation. Least any where she works will be fine.
The · 13 January 2026 · Hamptons International
Agent replied · 13 April 2026
Thank you so much for your glowing 5-star review! We are thrilled to hear that our team, specifically Izzy Moreton, was able to exceed your expectations and help you find the perfect home in record time. We are proud to have employees like Izzy who are dedicated to providing exceptional service and professionalism. Your kind words mean a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIzzy was great, she guided us throughout the whole tenancy application process. She was very quick to answer any questions or queries we had and we couldn’t be happier with the service. Thank you!
Ellie · 13 January 2026 · Hamptons International
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Izzy provided such excellent guidance during your tenancy application process. Our team takes great pride in providing exceptional service and we are glad we could make your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur agent (Paul Brown) really went the extra mile to ensure our house sale went through in a difficult market. Paul was always available to speak us, constantly chasing solicitors, and was extremely proactive in terms of chasing outstanding …
Ed · 22 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled that Paul provided you with excellent service and went above and beyond to ensure a successful house sale. It's our goal to always provide proactive and dedicated agents like him. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTania was very helpful with out purchase and kept things moving along
Philip · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
We are thrilled to hear that Tania provided exceptional service and kept things moving along for your purchase. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHamptons is one of the best agencies I have dealt with. Very helpful and courteous.
Saurabh · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide exceptional service and it means the world to us that you had such a positive experience with our agency. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCharlie was absolutely wonderful to deal with. She was friendly, professional, and made the whole viewing experience feel very easy and relaxed. Her communication was clear and she took the time to walk us through everything we needed to know.
It was a real pleasure meeting her, and we genuinely appreciate the time and care she put in. Highly recommended!
Biju · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for your glowing review! We are thrilled to hear that Charlie provided top-notch service during your viewing experience. We pride ourselves on having friendly and professional team members who make the process easy and stress-free. We will be sure to pass along your kind words to Charlie. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Amal · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
★★★★★ 5/5
GoogleThe team at Hamptons were supportive and responsive throughout our house purchase, making our first move in 24 years as smooth as possible. Thank you Andy and Stephanie!
Julia · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for your thoughtful review! We are so happy to hear that our team was able to help make your first move in 24 years a smooth and stress-free experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMany thanks to the Marlborough team who have been very supportive during the sale of my wife’s parents’ house. We really appreciated their professionalism and approachability and their excellent response times whether by e-mail, phone or WhatsApp.Thanks very much to all involved
Peter · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you so much for taking the time to share your experience with our team at Marlborough. We are thrilled to hear that you appreciated our professionalism and approachable nature. We strive to provide excellent response times to our clients and we are happy to have been able to assist you. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAttentive and professional team. I would certainly use them again.
Robin · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team provided attentive and professional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons have looked after our property for over 10 years when we moved to Australia, and we couldn’t be more happy with how they have looked after us as well as our home in England
Thanks team
Wendy
Wendy · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for trusting Hamptons to take care of your property for over a decade while you were abroad. We are delighted to have provided excellent service to both you and your home in England. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleRating only, no written review.
Kieran · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleWe had a great experience buying a house from Hamptons (Paul Brown). Very thoughtful, personable, flexible approach. Paul was always ready to go extra mile to deliver for all transaction participants, even during his holidays and out of office hours.
Irina · 13 December 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you so much for your kind words! We take pride in providing excellent service and it's wonderful to hear that Paul went above and beyond for you. We truly appreciate your business and we're happy you had a great experience with us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 3/5
GoogleWe recently rented a home and went through Hamptons and the process was wonderful. It starts with Charlie Dune who made it all happen. We had reached out to Hamptons about what we were seeking and Charlie reached out to us before the most perfect property even got listed. We toured it and immediately knew it was perfect for our family. This was also our first experience renting in the UK so it was a rather unfamiliar process, Charlie helped us tremendously through it all.
We're now moved in and loving our home and very happy with our experience with Hamptons and specifically with Charlie.
Edit: After many months in our home I feel obliged to lower the rating to three stars. We had an issue come up and the contractor sent out to do the work did a poor job. It looked bad and then it failed again within two weeks. We reported this and finding a new contractor to come out has now taken more than a month despite repeated asks. Finally after six weeks or so two contractors came out and we were excited to get the issue fixed and we found out they were just doing a quote... For what is a minor job. A week on from that quote, crickets. So nearly two full months with an issue and bo meaningful progress.
Brandon · 13 November 2025 · Hamptons International
Agent replied · 3 June 2025
Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleBrilliant team . Particularly Andy who goes above & beyond
Emily · 13 November 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our team, especially with Andy. We are lucky to have him on our team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAndy was extremely knowledgable, helpful and patient, despite repeated harassment by my wife, and made the process as frictionless as possible. He made this fraught process as enjoyable as possible.
Martin · 13 November 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Andy's expertise and patience made your process as seamless as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust moved into a property they had advertised, when needed they answered quickly and as expected. Thanks again
James · 13 November 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for choosing our property and for your glowing review! We are thrilled to know that we were able to meet your expectations and provide prompt assistance whenever needed. We appreciate your business and look forward to making your stay with us even more enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery good and knowledgeable + easy to deal with. Good communication and great local experience from Jo Cole who was especially helpful.
Richard · 13 November 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you so much for your kind words! We take pride in providing excellent customer service and ensuring a positive local experience. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI commissioned Hamptons as my letting agent for 2 years and to sell my house in the past 9 months. The service I received, as a landlord and as a vendor , was always efficient with clear communication channels and good support all the way …
Rosemary · 22 October 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for choosing Hamptons as your letting agent and selling agent! We're thrilled to hear about your positive experience and are grateful for the acknowledgment of our team members. We pride ourselves on efficient service, clear communication, and competitive pricing. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust sold our house through Hamptons Salisbury. Jaime and Lucy brought us our viewings and handled everything very well. Good humoured and professional all the way through.Tania then took over to progress things, keeping everyone in the …
David · 22 October 2025 · Hamptons International
Agent replied · 13 April 2026
We are thrilled to hear about your positive experience working with our team at Hamptons Salisbury! Our goal is always to provide excellent customer service, and we are so happy that Jaime, Lucy, and Tania were able to make your house selling process smooth and successful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat support from the team who were patient and consistent and eventually sold our property without any glitches. Huge thanks to Andy and team!
Kathini · 13 October 2025 · Hamptons International
Agent replied · 13 April 2026
Thank you for the amazing review! We are thrilled to hear about your positive experience with our team. It was our pleasure to assist you and we wish you all the best with your property sale. Kind regards, Lucy, Customer Feedback and Support Team
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