Hamptons reviews

★★★★★ 5/5

Google

I recently purchased a property with the help of Rory Clarke, and I was extremely impressed with the service and experience from the first viewing to completion, he was professional, responsive, and genuinely supportive throughout the entire process. He was very engaging, personable, and worked collaboratively with me and my team; he understood my requirements and identified suitable properties to view. He played a vital role helping to navigate the purchase of the property and keeping the parties informed of progress, despite some unexpected challenges. Rory is a real asset to Hamptons and has an exceptional knowledge of the local market, I value his integrity, openness, and honesty. It was a pleasure working with him.

Gideon · 19 August 2025

★★★★★ 5/5

Google

An excellent experience from start to finish. The team were professional, responsive, and genuinely helpful throughout the entire lettings process. Communication was clear and timely, and they made what can often be a stressful experience feel smooth and well-managed. I felt supported at every stage. Special shout out to Hayley who was just fantastic.

Kirsty · 16 March 2026

★★★★★ 5/5

Google

Rory was excellent. We had listed our house with FL in June 2024 and not one offer. We met Rory in November and suggested 2nd week of Jan new photos and new listing with Hamptons. The following week we had 4 viewings and one 2nd week we had an offer very close to our asking price. A lot of hand holding to keep the buyer close and focused was due by Rory. We just exchanged and close early July. Thanks so much Rory. Got a bit bumpy but all done in the end

Robert · 11 July 2025

★★★★★ 5/5

Google

If anyone deserves a 5 star rating, it's Rory from Hamptons in Richmond. Having worked with several estate agents in the past and had mixed experiences, Rory was a breath of fresh air - a true professional from start to finish and I cannot recommend him highly enough. I had several challenges during the sale of my property which Rory dealt with in a calm and positive manner, stepping in to support and going above and beyond to ensure a positive outcome for all. If you are looking for a reliable, friendly and professional estate agent who will keep you fully informed along the way, Rory is one of the very best and I cannot thank him enough.

Richard · 11 July 2025

★★★★★ 5/5

Google

We had a great experience with Miles Morgan when securing our property in Richmond! He was highly professional, an excellent communicator, and made the entire process smooth and stress-free from start to finish. Everything was clear, efficient, and well managed. Would happily recommend Miles to anyone looking for a reliable letting agent.

Jake · 16 February 2026

★★★★★ 5/5

Google

Miles was very helpful, responsive, and polite in the letting process with Hamptons. He was able to arrange a viewing the same day and the let was agreed a day later. I've also had a positive experience with Hamptons as property manager so far.

Joe · 16 January 2026

★★★★★ 5/5

Google

This is my first time renting a flat with the hamptons, and I can say that they have been really accomodating and helpful, a big shoutout to Miles as he helped me a lot in this important process, thanks for your kindess!

Maria · 16 January 2026

★★★★★ 5/5

Google

We had a smooth and professional experience with Miles and his team for our recent move. Hamptons were extremely communicative and accomodating for our requests. I’d highly recommend them for any future moves.

Sarah · 16 February 2026

★★★★★ 5/5

Google

An enormous thank you for the excellent service received from Hamptons in Richmond, helping me for many years with my rentals/tenants and now finalizing with the sale of my apartment in Richmond!! The whole team connected to the sale of my apartment were fantastic from Day 1 of the process. A very special thank you to RIchmond Office Senior Sales Agent, Rory Clarke, who has taken me step by step through the whole process. He has gone way beyond his line of duty!! Again I am very grateful to all!

Kristina · 16 February 2026

★★★★★ 5/5

Google

I had an excellent experience with the Hamptons Richmond lettings team, in particular Hayley Pannell and Evelyn Erb. From start to finish, the process was handled with a high level of …

Svetlana · 16 February 2026

★★★★★ 5/5

Google

Ror Clarke has been exceptional in dealing with our purchase of a property in Richmond. His professionallism and communication to all parties was key to getting the ball rolling and things moving quickly. He single handedly project managed the sale, which was on a chain, liaising with client, buyer (us), both solicitors, buyer estate agents and all parties involved, making sure evertrhing was progressing well. His communication and follow up was fantastic, keeping everyone in the loop and on the same page. Very impressed with Hamptons, and specifically Rory Clarke in managing the sale process in Richmond.

Sobitha · 26 July 2024

★★★★★ 5/5

Google

Rory Clarke has been an absolute professional and gentleman throughout the buying process. I couldn’t recommend him any more. We bought a house in Richmond and the whole process was made simple by Rory. A massive thank you to Rory and Hamptons. Sivan Sivaloganathan Orthopaedic Surgeon

Sivan · 5 September 2025

★★★★★ 5/5

Google

We had to leave our Hampshire home at short notice following a disastrous oil leak. Mid-November is not a great time to search for rental properties, with landlords pulling out of the market, leading to demand increasing for the few remaining. Also we hoped to move back into our house once rectification works were completed and so didn’t want to commit to an 18 month lease, with 12 month break clause, which is standard. We needed something more flexible. Thanks to Sheila O’Brien’s helpful and imaginative approach she persuaded a landlord who had decided to sell up, but was neither renting, nor selling, that he should rent to us until the sales market improved. In return we would facilitate viewings. The result has benefitted both sides - we got our short term home; the landlord got rent and eventually a sale as the Spring market warmed up. Everyone was happy. Sheila is a class act!

Charles · 27 May 2024

★★★★★ 5/5

Google

I had the pleasure of working with Sheila O'Brien at the Richmond branch during my flat rental process, and she was outstanding. Sheila was incredibly helpful, knowledgeable, and attentive, making the entire experience smooth and stress-free. She always took the time to answer my questions and ensured I felt confident at every step. I highly recommend Sheila and the Richmond team for their professionalism and excellent service!

Mehmet · 15 December 2024

★★★★★ 5/5

Google

Hamptons are the managing agents for our property and I have yet to encounter a single issue that wasn't dealt with swiftly and professionally by their excellent management team. In particular, Ameesha Florant has been an approachable and friendly ear to any concerns we have had and has resolved any issues in a timely manner with clear communication and a professional, commercial approach. She is a credit to their team. Would certainly recommend Hamptons for any future property management.

William · 27 May 2024

★★★★★ 5/5

Google

The team at Hamptons have been great - really efficient and professional. Thanks so much Hayley, Miles and the rest of the team.

Hannah · 16 February 2026

★★★★★ 5/5

Google

We have been working with Sheila O'Brien for over 10 years, along with Damian Kenley and Ameesha Florant for several years too. The Hamptons team provide an excellent all round service. They manage our properties for us, always a delight to work with, go above and beyond what is needed as I often need support if I am not around. I know I can trust them and would recommend them highly. Thanks Team!

Caroline · 27 May 2024

★★★★★ 5/5

Google

Sheila at Hamptons was amazing in helping us find our dream rental flat in Richmond. Her knowledge of the area and attention to our needs made the process smooth and enjoyable. Thanks to Sheila's expertise and very welcoming nature, we're now settled in a perfect place. We highly recommend Sheila and Hamptons to anyone looking for a rental in Richmond. Thank you, Sheila, for making it happen!

Margo · 27 May 2024

★★★★★ 5/5

Google

I couldn't recommend Rory and Jon highly enough. As first-time buyers, navigating the complexities of purchasing a property felt daunting, but Rory and Jon were with us every step of the way. Despite representing the seller, they went above and beyond to ensure we (the buyers) felt supported and informed throughout the entire process. If you're seeking reliable and knowledgeable estate agents, Rory and Jon are simply exceptional.

Luis · 28 March 2024

★★★★★ 5/5

Google

Excellent service provided by Hamptons. We liaised primarily with Rory, who was supportive, professional and personable throughout the selling process. Hamptons found our buyers within days of the house going on the market with them, the house having failed to sell for several months via a different estate agent. Feedback and communication was first class. I have also been impressed with the post sales service provided by Rory and would not hesitate to use Hamptons Richmond going forward.

Stephanie · 9 September 2025

★★★★★ 5/5

Google

Miles is extremely professional and attentive to detail; it's a pleasure to work with him.

Priscilla · 16 January 2026

★★★★★ 5/5

Google

We're so grateful to Robyn and Chelsea for helping us rent a beautiful apartment in Richmond from abroad. Their attentiveness and extremely fast responses were outstanding; it seemed they were working day and night. Their professionalism was the only reason we were able to settle in Richmond. To improve on their already excellent service, they could try to enhance their internal communication to ensure we receive perfectly consistent information from all agents. Also, it would be great if they could try to reduce the pressure passed on to clients that results from the incredibly fast process.

Stefan · 4 August 2025

★★★★★ 5/5

Google

We worked with Sheila O'Brien to help find us a house to rent in Barnes. Sheila is very knowledgeable about the area and was able to advise us on a house that best suited our family needs. Spanning initial inquiry, inspection, negotiation, contract and hand-off to Nick in the property management team Sheila was punctual, polite and always available - a true professional.

Anthony · 27 May 2024

★★★★★ 5/5

Google

Rory was incredibly helpful throughout our purchase. He was always available, went above and beyond to address any questions we had and was also flexible in terms of viewing times particularly at short notice sometimes. Thank you so much Rory!

Sarah · 25 April 2025