Trusted Agent profile

Hamptons reviews

β˜…β˜…β˜…β˜…β˜… Excellent

242 reviews across 1 platform

8 The Quadrant, Richmond TW9 1BP

Hamptons's Richmond office at 8 The Quadrant is rated 4.9 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026. Checked 9 October 2026.

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4.9 / 5

242

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Hamptons. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Richmond office, from every platform, shown as written. First names only.

5/5

Google

I had a really positive experience buying my new home with Rory Clarke at Hamptons Richmond. He was honest and straightforward from the very beginning, never sugar-coating anything about the property, which I really valued. Unlike many agents, he never rushed the process and was always kind, patient, and quick to reply to my emails. His professionalism and genuine approach made the whole experience so much easier. I’d happily recommend him 100%!

Chidem Β· 13 October 2025

Agent replied Β· 12 November 2025

Thank you for your kind words! We are so glad to hear that Rory was able to make your home buying experience a positive one. Our team takes pride in providing honest and professional service to all of our clients. Thank you for your recommendation, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sheila O’Brien is amazing, she is very attentive, makes sure everything happens in its timing and she goes out of her way to to do it. Sheila got us (me & my husband) our rented home and being self employed can seemingly cause delays in getting your home but Sheila got onto it and made it happen in its timing. Thank you so much, we totally love our home.

Amina Β· 29 December 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us a review Amina. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Rory was very helpful and professional. He successfully guided me through the sale of my property, and I am truly grateful to him.

X Β· 13 October 2025

Agent replied Β· 12 November 2025

Thank you for the kind words! We are thrilled to hear that Rory was able to assist you with the sale of your property. Our team is dedicated to providing top-notch service and we are grateful for your trust in us. Wishing you all the best! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I sold my flat within a week . Thanks to Rory Clarke who was extremely efficient and kept me up to date in each and every step of the sale. May I add that Rory finalised the deal on the eve of his wedding . Proves that his work ethics are incomparable.

Chayan Β· 21 October 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us a review Chayan. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Exceeded expectations, excellent service. Miles was very kind, attentive, and professional.

Paulo Β· 16 January 2026

Agent replied Β· 16 April 2026

"Thank you for the kind words and positive feedback! We strive to exceed expectations and provide excellent service, and we're thrilled to hear that Miles was able to deliver that for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have been with Hamptons for a few years now and the team are fantastic. A standout team member is Ameesha who manages a property in Richmond for us. Ameesha is quick to keep us in the loop with anything regarding the property, is responsive when we need information passed on, and always resolves matters quickly and efficiently.

Ioane Β· 27 May 2024

Agent replied Β· 24 October 2024

Thank you for the great feedback Loane. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Richmond was exceptional. The team will be pleased to read your review!

5/5

Google

Hamptons Richmond office is our first choice when it comes to buying, selling and renting property. We bought our house 11 years ago via Hamptons, and we’re pleased to find that the excellent service back then, was even better today when selling the very same house. Matthew, Jon, and Rory were all incredibly helpful, efficient and professional and communicated every step of the way in a very clear and friendly manner. Jon even recommended an excellent solicitor who worked alongside with us and the Hamptons. Before the completion Damian arranged a renting agreement in a seamless manner, all in all; selling the property, and Hampton’s renting service was perfect throughout the process and highly recommended.

Anders Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us a review Anders. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

A big thank you to Rory who help me survive through a long journey....I don't know if I can do it without him!

Marina Β· 5 September 2025

Agent replied Β· 9 September 2025

We are thrilled to hear that Rory was able to assist you on your journey! Our team aims to provide exceptional service and we are so glad he could make a difference for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Miles is very kind. Thank you πŸ™ …

Henrique Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to share your experience with us. We're so glad that our team member, Miles, was able to provide you with exceptional service. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Everlyn was fantastic to work with. Highly recommend Hamptons if you are looking for a property in the area.

Jade Β· 13 September 2025

Agent replied Β· 12 November 2025

Thank you so much for your kind words about Everlyn and our business! We're thrilled to know you had a fantastic experience and would highly recommend Hamptons for anyone looking for a property in the area. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sheila O'Brien was the agent for the fully furnitured apartment we rented in June for 6 months. The complexity was we rented it from the abroad without visiting that flat. Sheila wa extremly helpful, open and reliable through the all process. She cared about us helping to make our lives as easy as possible. We are satisfied with experience, thanks to Sheila.

Tamara Β· 29 November 2023

Agent replied Β· 24 October 2024

Thank you for your wonderful review Tamara. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

Sheila O’Brien from Hampton's in Richmond is absolutely increadable. She helped us to get the right property in Richmond 6 years ago and when we reconnected with her recently, she remembered so much detail about us and our preferences. True professional with a great personality, attitude and attention to detail. I could not praise her highly enough! Thank you, Sheila! Ines and Hassane

Inese Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for the great feedback Inese. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Richmond was exceptional. The team will be pleased to read your review!

5/5

Google

We recently used Hamptons to look for a property in Richmond. Sheila OΒ΄Brien helped us with that. We had a fantastic experience working with her. She is nice and a very efficient person. Thank you Sheila for all your help

Eva Β· 8 December 2024

Agent replied Β· 29 December 2024

Thank you for taking the time to leave us a review Eva. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I highly recommend the Hamptons Estate Agents in Richmond. I had to look for a flat in the Richmond and Twickenham area and called a selection of different agents. Hamptons was the best by far! Sheila O'Brien is extremely professional, courteous and made the entire letting process the best it could be. When Sheila was not available other members of staff were equally as nice and always answered my questions. Five stars all around.

Liam Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your positive feedback of Hamptons Estate Agents Richmond. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

Evelyn at Richmond Hamptons is a brilliant and experienced letting consultant. She helped us a lot to find our place in a vey short time and helped us through the process to run smoothyly. Don't hesitate to contact her if you are looking for a property to rent in Richmond area.

Asli Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you so much for your glowing review! We're thrilled to hear that Evelyn made your rental process smooth and efficient. Our team at Richmond Hamptons takes pride in providing excellent customer service. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Rory managed the sale of our property and he was excellent. Communicated regularly, responding quickly and professionally to any questions. He has a very positive approach and biased really well with our buyers keeping everything calm. I highly recommend Rory and the team at Richmond Hamptons.

Christine Β· 26 July 2024

Agent replied Β· 24 October 2024

Thank you for your review Christine. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Rory did an excellent job of assisting us with the purchase of a flat on the Richmond Bridge Estate. His understanding of the Estate was invaluable. And in particular his ability to resolve issues through the conveyancing process was impressive. He was always very professional, responding quickly to emails and phone calls. Overall a pleasure to work with.

Chris Β· 25 October 2023

Agent replied Β· 24 October 2024

Hi Chris! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Working with Hamptons both buying our new property and selling our current one has been so easy. Rory has really worked hard to ensure we got the right property for us. Always pleasant and professional. Would highly recommend this branch.

Kelley Β· 16 March 2026

Agent replied Β· 16 April 2026

"Thank you for your kind words! We're thrilled to hear that you had a great experience working with us. Our team is dedicated to providing exceptional service and making the buying and selling process as smooth as possible. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We had the pleasure to rent a house with Hamptons last April. Since we contacted the agency and specially with Sheila O brien everything was fantastic. She was always helping since the very first moment explaining to us the whole rental process. Sheila gave us advice with all the documents that we needed it to upload and when doubts came she was super agile answering in very short time. She was always trying to find a solution for us. She was very quick and very gentle answering all the specifics in the contracts. Once we understood all the Terms and Conditions and after we signed the contract Sheila offered very useful advices around the neighbourhood and different topics to assure our life here was easier. We are not used to have this excelent service in other rentals we did in the past. Also our property manager ( Ameesha Florant) is lovely, always willing to help and she is very efficient with all the queries we have concerning the property. Definitely we highly recommend the agency and Sheila because she was very profesional, it is clear to us that they are in the business since many years and they put the tenant in the center to offer high quality service.

Chema Β· 26 December 2024

Agent replied Β· 29 December 2024

Thank you for the great feedback Chema. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Richmond was exceptional. The team will be pleased to read your review!

5/5

Google

Not usually one to leave a review but I had such a lovely experience with Hamptons. Thank you, Hayley, for making it such a smooth process and for helping me find my dream place to live.

Rebecca Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! We're thrilled to hear that Hayley provided such a positive and smooth experience for you. It's our goal to help our clients find their dream place to live. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Evelyn at Hamptons helped us find our rental in Twickenham from 5000 miles away - she was an excellent communicator and gave us her honest opinion on properties. I was particularly impressed with her ability to listen to what we wanted and …

Sara Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words, we are glad Evelyn was able to assist you in finding your rental from afar. Our team takes pride in providing excellent communication and honest advice to our clients. It was a pleasure to help make … More

5/5

Google

Everyone at Hamptons, especially Rory who was out main point of contact, were incredibly helpful in helping my parents sell their house. They were always polite and easy to talk to.

Freya Β· 15 December 2024

Agent replied Β· 29 December 2024

Thank you for taking the time to leave us a review Freya. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Jon at Richmond Office achieved the sale of my property at a very good price in circumstances which were less than ideal. There had been significant structural repairs which led to buyer caution and Jon dealt professionally and knowledgeably with these issues. He was always responsive and available to review progress and followed up β€œafter hours”. Jon liaised very effectively between buyer and seller and his enthusiasm is second to none. Hamptons would certainly be my choice for the future.

Duncan Β· 25 October 2024

Agent replied Β· 24 October 2024

Thank you for the great feedback Duncan. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Richmond was exceptional. The team will be pleased to read your review!

5/5

Google

Sheila @ Hamptons Richmond is extremely professional, result-orientated and cooperative. She did an excellent job in understanding our situation and timelines involved. She arranged several viewings in quick succession and secured very good tenants for our property two months in advance of our move out dates. I would highly recommend Sheila and Hamptons Richmond lettings team for letting your property as they really know their business well. Above all, they are fair to landlords and tenants which is rare these days.

Amit Β· 26 October 2018

Agent replied Β· 24 October 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to read that Sheila had such a positive impact on your experience with us. Delivering a high level of customer care is very important to us and it is fantastic to read that Sheila provided you with this. Thank you again!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons

How many reviews does Hamptons have?

Hamptons's Richmond office has 242 reviews across 1 platform: 242 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons's rating?

Hamptons is rated 4.9 out of 5 across all 242 reviews, and 4.9 out of 5 on Google from 242 reviews, checked 9 October 2026.

Has Hamptons won any awards?

Yes. In The Trusted Agent 2026 awards: Hamptons, Richmond won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.

Where is Hamptons's Richmond office?

Hamptons, 8 The Quadrant, Richmond TW9 1BP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.