Trusted Agent profile · Richmond
★★★★★
242 reviews across 1 platform
8 The Quadrant, Richmond, TW9 1BP
Hamptons's office in Richmond, at 8 The Quadrant, is rated 4.9 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
GoogleThey were all very helpful in the office, but I'd like to highlight Sheila O'Brien's work. She went above and beyond to negotiate our agreement and make the rental happen. Recommend!
Thank you for leaving us a review Dan. We are delighted to hear Sheila went above and beyond to provide you with a high level of service and we look forward to making her aware of your review, thank you again.
5/5
GoogleMax in the Richmond office has been amazing in assisting us with our house search. Nothing too much trouble and honest, straight forward advice and guidance. An absolute asset to Hamptons Richmond.
Thank you for leaving us a review! We take customer service very seriously and are thrilled to hear you are happy with the service Max provided. Max is a credit to Hamptons and we look forward to sharing your review with him. Thank you again!
5/5
GoogleHamptons were very quick with communications and very helpful when finding a flat to rent. Their fees are a bit higher than others, but probably worth it for the service
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to hear the team provided you with a 5* service. We like to receive feedback from customers and always look for ways to improve our customers experience so have noted your comments regarding fees. We hope you have settled well into your new home, thank you again!
5/5
GoogleTop marks to Sheila O'Brien - professional, reliable, efficient and fun to work with...would definitely work with her again and would have no problem recommending to others.
Thank you for your review Andy. It is fantastic to hear Sheila was so fantastic to work with and you would recommend our services further. Customer service is very important to us and we look forward so sharing your review with Sheila and the team, thank you again.
5/5
GoogleVery happy with the service we received from Hamptons with our house purchase. Andrew who looked after us spent time understanding our requirements and was always available to talk to us and prepared to go the extra mile. Buying a house is always a stressful experience, but Hamptons certainly were able to mnimise that stress through their professionalism and personal service.Many thanks
5/5
GoogleHamptons were realistic, professional and polite throughout. They found us a buyer in 2 weeks which enabled us to get the house we wanted. They were a pleasure to deal with and worked well as a team - they were all up to date with where our sale was. They also provided useful advice on our purchase.
5/5
GoogleMy property sold relatively fast and I was most impressed by Rory at the Richmond branch who had great communication skills. I was only contacted when necessary and he responded to my queries immediately and respectfully. He took the stress out of the sale. A true professional.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe were very happy with the service provided with Hamptons Richmond lettings team. Sheila has found for us our great new home and was extremely helpful though all stages of our move. I can recommend this agency for everyone who is looking reliable, personal and very professional service.
5/5
GoogleSheila and Hamptons were very professional and responsive and helped us all the way thru the process. Many thanks, we are happy to recommend.
Thank you for leaving us a review. We take great pride in our people and the services they provide our customers so are thrilled to receive such fantastic feedback about Sheila and the team! Thank you again, we have no doubt the team will be more than happy to help any of your friends and family in the future!
5/5
GoogleAfter months of searching for a suitable flat Hamptons got involved and found my ideal apartment with a great river view. i am very pleased with their service and would recommend to anyone looking in the Richmond/Twickenham/Isleworth area.
5/5
GoogleWe have worked with Hamptons for over 5 years, mainly with Sheila, and have found them to provide a great service. Good people, attentive, conscientious and knowledgeable. Overall lovely people to work with.
5/5
GoogleProfessional Service through out with end-2-end support to find your dream home.
Thank you for leaving us a review Shihab. It is fantastic to hear you had such a positive experience working with our Richmond team and we look forward to sharing your review with them. Thank you again.
5/5
GoogleWe rent our flat through Hamptons & the service has been excellent throughout. The team are always personable & deal with any queries in a professional & timely manner
5/5
GoogleFriendly and efficient staff who have some good properties on the market. Highly recommended.
Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer care and are delighted to hear the team provided you with a 5* service. Thank you again!
5/5
GoogleFantastically helpful team, made moving as easy as possible. I highly recommend them
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you received a 5* service from the team. Thank you again!
5/5
GoogleGreat service. Found me good tenants at a good rent level.
Thank you for taking the time to leave us a review. It is fantastic to hear that the team in Richmond were able to secure you Tenants and provide a 5* service. Thank you again!
5/5
GoogleSheila at Hamptons Richmond worked very hard to secure great corporate tenants for my property in Richmond. Very professional at all stages of the let and responded to all calls and emails within the hour. Highly recommended.
5/5
GoogleAs an owner Hamptons Richmond have looked after me and my rental property for some 10 years. I have confidence that they know the local market and have the most extensive list of potential clients. In short I would not hesitate in recommending them.
5/5
GoogleExcellent service from both Matthew Gilbert and Cameron Bell.
Thank you for taking the time to leave us a review. We are delighted to hear that Matthew and Cameron provided you with a 5* service, thank you again!
5/5
GoogleOver 11-12 years We have moved 4 times with Sheila And the team at Hamptons Richmond, Sheila has always been super helpful and supportive… best agents in RichmondPositiveProfessionalism
5/5
GoogleExcellent service and communication from Jon throughout the purchase process who helped secure our first home - highly recommend!
4/5
GoogleCameron at Hamptons was extremely helpful and informative when showing me properties in the area. They kept me in touch and the information they send is always relevant. Would not hesitate to recommend them.
5/5
GoogleMatthew accurately priced our property in an obviously uncertain market, resulting in a very acceptable offer at the top end of our expectations. Hamptons remained attentive through the whole process. Very happy.
5/5
GoogleOur agent Sheila o Brian, was brilliant. She supported us very well and made sure that we could move in without any problems.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hamptons, Richmond won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.
