Hamptons Kingston Upon Thames reviews

★★★★★ 5/5

Google

We had a really positive experience of purchasing our home through Hamptons. Zoe was professional, responsive and genuinely supportive throughout the entire process. Communication was always clear and timely, which made what can often be a stressful experience feel smooth and manageable. Zoe was proactive in keeping things moving and liaising effectively with all parties involved. What impressed us most was her commitment and openness. We always felt well informed, thanks to her approachable manner. We’re settling in and delighted with our new home and wouldn’t hesitate to recommend Hamptons to anyone looking to buy or sell a property.

Alan · 11 April 2026

★★★★★ 5/5

Google

I had a brilliant experience with Hamptons purchasing my first home. From my first viewing, right through to completion, every communication with the team at Hamptons was professional, clear and speedy. A special mention and huge thank you to Kelly Barkwill, who was exceptional throughout the process. Her warmth, attentiveness and proactive approach was very reassuring and so appreciated as someone navigating the house buying process for the first time. Kelly went above and beyond to make sure I was kept up to speed with every update along the way, and dealt with any challenges or complications with clarity, patience and professionalism. I’m not in any rush to move house again anytime soon (!!!) but if/when the time comes, I wouldn’t hesitate to get in touch with Hamptons again and I could not recommend Kelly more highly. Thank you for everything!

Emily · 16 March 2026

★★★★★ 5/5

Google

I must say I'm very impressed with the professionalism while keeping a friendly and approachable manner throughout my sales journey. Zoe, Gene, Kelly and the rest of the team at Hamptons in Kingston kept me and my potential buyers informed and updated both on the phone then followed-up with emails. They were proactive the whole time, provided advice where I needed a steer (I made the ultimate decisions but they helped me make them). They were with me every step of the way. Their commission was competitive and lower than other agents and well worth it considering the service I received. Outstanding service with a personal touch from beginning to end. Kelly even called me on her day off to congratulate my exchange, really kind. Thank you Hamptons in Kingston.

Terry · 16 March 2026

★★★★★ 5/5

Google

We found a property that Hamptons were selling back in April last year and immediately put an offer in, which was accepted. From that moment, Hamptons have been phenomenal. All of the kinks and hiccups that we experienced along the way to exchange were at no fault of Hamptons and instead, they were supportive and communicative throughout. They opened up easy lines of contact and were incredibly proactive throughout the purchase process, keeping us informed on progress or anything we needed to action to get things moving. We didn't have to nudge them once for an update. A special shout out has to go to Zoe Gray, who has been incredible throughout. Considering we weren't their clients, as we were the buyers, they treated us like royalty and made every effort to support us throughout the transaction. She even gave a formal handover to a colleague for when she was out of office so that things were not held up. Thank you so much Zoe - we owe you a bottle of bubbly!

Ben · 16 February 2026

★★★★★ 5/5

Google

We recently bought a flat that Hamptons were selling. Kelly Barkwill was the assigned estate agent and she was really proactive at chasing various parties to get the purchase across the line. Compared to an estate agent that we had used from another firm for a previously aborted transaction, she was a breath of fresh air, really helpful, very responsive and suspect that without her help we would have lost patience with the incredibly slow process and pulled out. Thanks Kelly

Ruth · 16 September 2025

★★★★★ 5/5

Google

I don't even know where to “star”t. From the support I received before and after moving in, the Letting Team at Hamptons Kingston has been amazing. Freya, Jodie, Anna, and Victoria have all impressed me with their handling of everything. Their professionalism, presence, and availability have been outstanding. Thank you!

Nancy · 14 April 2026

★★★★★ 5/5

Google

A huge thank you to the brilliant Zoe Gray who has been absolute delight to deal with! From getting us an asking price within a week of launch to keeping the chain together throughout a tough and stressful process. Zoe has been super helpful, responsive, transparent, honest and firm where required! We could not recommend Zoe enough!

Eleonora · 16 February 2026

★★★★★ 5/5

Google

Melissa was incredibly helpful during our property search. She went above and beyond to try and find a home with a downstairs bedroom and bathroom, and stayed in touch throughout, showing genuine care and concern. She’s a real credit to the company, and I’d happily work with your organisation again because of her. Thank you Melissa. Thanks for calling earlier and catching up. Have a lovely day.

Aitzaz · 23 July 2025

★★★★★ 5/5

Google

Melissa, Victoria and the team at Hampton's have been fantastic at helping us navigate the lettings market to let our apartment and we couldn't be more pleased with the result. Their knowledge of the market is unparalleled and they have been happy to answer any queries we have had. Would highly recommend!

David · 16 December 2025

★★★★★ 5/5

Google

We sold our flat recently and even though emotional and stresful, the easiest part of this process was being guided by Zoe Gray and the team at Hamptons in Kingston. They are extremely professional, experienced and friendly; we couldn't have done it without them!

Mia · 16 February 2026

★★★★★ 5/5

Google

We have just completed the purchase of our new flat in Kingston. Paul, our agent, was wonderfully helpful throughout the whole process. He was there every step of the way, working tirelessly with us and the seller to make the sale happen. He was always available, providing us access to the flat whenever we needed it and helped us to quickly resolve the issues that invariably happen when buying a property. Thanks Paul and all at Hamptons Kingston.

Phil · 18 December 2024

★★★★★ 5/5

Google

I write this review from our new home and I genuinely don't think I would be sat here if not for the efforts of Zoe Gray at Hamptons in Kingston. People say buying a property is (one of) the most stressful things you can do, and I didn't believe it, our first property was a breeze, but as first time buyers you have that power. I was not prepared for what was to come. From the start, Zoe coached us as buyers on how to get our dream home. I sought advice, I hate not being able to control everything, and was given options and insights on how I could influence the outcomes. Later in the process, everything started to fall apart, stemming from our buyers, with a different estate agent. They had valid concerns, not helped by a difficult management company, and extremely slow solicitors, but Zoe stepped in and stepped up, again. Communication, escalation, advice - any time of day. Reassuring the chain, supporting us; she was doing the role of solicitor and two estate agents. Every single day we moved the needle on getting it closer to the exchange and completion, right down to the final day. If we ever wanted to move, or wanted to recommend anyone looking to buy/sell in the area, I'd recommend Hamptons, in particular Zoe, but the professionalism is clear across the entire Kingston branch (additional special thanks to Peter Knowles and Paul Marchant).

Mark · 19 November 2024

★★★★★ 5/5

Google

Outstanding service from Peter, Zoe and the team at Hamptons. We had lived in our house for 27 years and so the thought of moving was daunting.This on top of the fact that the market for larger properties is slow meant we had to find the right estate agent to sell our 5 bedroom river road house. A couple of years ago this would have sold straight away but in the present climate not so easy. We chose Hamptons as felt they had the experience to find the right buyers and from start to completion they made the whole process run extremely smoothly. Communication was 10/10 with honest feedback throughout. I can't say the same for the agent I was buying from, there was a huge difference!

FridaB · 19 November 2024

★★★★★ 5/5

Google

Fantastic experience throughout my sale process with Hamptons. One of the reasons I chose Hamptons was how transparent they were with my expectation setting about the sale unlike some other agents who promise you the moon. The sale process was professionally handled right from the viewings to completion. I was kept informed of the progress pro-actively and advised appropriately. Special mention to Zoe for her professional conduct and diligence once offer was received right through to completion. Thank Gene, Zoe and Paul for all your effort on this. Much appreciated

Reenav · 18 October 2024

★★★★★ 5/5

Google

We recently bought our house through Hamptons in Kingston upon Thames. The whole team were incredible, collaborative and were part of the journey right till the completion. We were super lucky to have Zoe Gray on our property buying. She was very quick with providing answers, tracking and follow up across different parties was awesome and was key in completing on time. We thank Peter as well as he pitched in on a specific issue and got that sorted out as well by involving himself into the same. I now know where to go for selling my other property. They are reliable and efficient. Hats off to the team for the best service and hope you keep up the same high standards ever!!

Prashanth · 27 July 2024

★★★★★ 5/5

Google

We had an exceptional experience working with Jodie Brown during our tenancy. From the very beginning, Jodie was professional, responsive, and genuinely committed to making everything as smooth as possible for us. She consistently went …

Tarig · 16 December 2025

★★★★★ 5/5

Google

Big thanks to Jodie for supporting me with with finding an apartment in Kingston. It was such a pleasure working with her and the process from start to end was super smooth and allowed me to move in within days of securing the place, which I really appreciate!

Merethe · 17 August 2025

★★★★★ 5/5

Google

We recently sold our house through Hamptons in Kingston upon Thames. The whole team were knowledgeable, supportive and full of optimism throughout. This was our first move in many years and hopefully we will not be moving again but we would not hesitate to suggest Hamptons to anyone embarking on house selling and purchase. Peter leads a great team and a special shout out to Zoe and particularly Paul who kept us updated every step of the way!

Sheila · 14 June 2024

★★★★★ 5/5

Google

We bought a house with Hamptons Estate and Letting at Kingston. Paul M. was leading the deal and he went way beyond what one could expect. The deal was incredibly complicated and involved two sellers that didn't want to work together. If it wasn't for Paul would probably still be in process of purchase! I admire how he was constantly pushing different parties and communicating effectively so that we can progress. Thank you very much Paul and the team!

Mykyta · 17 May 2024

★★★★★ 5/5

Google

I wanted to thank Jodie for her great support for finding the superbe flat. Always available to help with quick responses. Thanks for the swift process. All went great.

Fernando · 16 January 2026

★★★★★ 5/5

Google

Excellent experience with Hamptons for our sale process. Highly recommend as they were very transparent with pro-active communication throughout. Everything was professionally managed from viewings to completion. We were updated on progress continually and advised appropriately. Special thanks to Paul for his professionalism and diligence to support the sale through to completion. Thanks to Gene, Paul and the team for all your efforts. Would not hesitate to recommend.

Ian · 22 October 2024

★★★★★ 5/5

Google

Thoroughly impressed by Hamptons throughout the sale of my property. You might find a slightly cheaper commission rate elsewhere (1.25%+VAT) but you're very unlikely to find the excellent level of customer service and professionalism. It's definitely worth paying the bit extra. In particular thank you to Paul Marchant and Gene. Paul even drove to me to pick up the keys near the completion date to save me having to reorganise meetings to get to the Hamptons office - well above and beyond.

Ollie · 17 February 2024

★★★★★ 5/5

Google

I can thoroughly recommend Hampton's Estate Agents. We dealt with Paul Marchant from their Kingston Branch and he was very helpful in guiding us through the various stages of moving home after 39 years living at our previous address. Nothing was too much trouble for him, and as we were downsizing from a house to a flat, he was able to organise numerous visits to the flat during the purchasing process to enable us to carry out quite detailed measuring up. We moved in on 28th September 2023 and he still rings up to see how we are settling in. Really good service.

Peter · 18 January 2024

★★★★★ 5/5

Google

Moving home is a big challenge and needs professionals who understands this. Would like to thank Hamptons Kingston team who understood our requirements and guided us all the way. Special mention of Jodie, she is excellent in her suggestions and follow ups, made this process less worrying for us, listened and dealt very patiently. Another person we spoke in absence was Luke, he is amazing to talk to. Victoria and the team is highly recommended to consult, if looking for a new property. Thank you guys!

Abhi · 15 January 2024