Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReliable, Professional, and willing to walk the extra mile.
Hamptons has helped us both in purchasing and managing our property. Their service is Professional. They are systematic, well structured and organized, yet accommodative and patient. They respond in good time and are always willing to be engaged with clients for other options to resolve problems. Willing to walk the extra mile to get results. Good management. We are deeply thankful to Victoria Beckett and her team of staff Grace, Anna, Molly and others who have all ably helped us to solve all our problems since 2021.
Andy · 19 December 2023
Agent replied · 16 June 2024
Hi there andy, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleMoving home is a big challenge and needs professionals who understands this. Would like to thank Hamptons Kingston team who understood our requirements and guided us all the way. Special mention of Jodie, she is excellent in her suggestions and follow ups, made this process less worrying for us, listened and dealt very patiently. Another person we spoke in absence was Luke, he is amazing to talk to. Victoria and the team is highly recommended to consult, if looking for a new property. Thank you guys!
Abhi · 19 December 2023
Agent replied · 16 June 2024
Thank you for your wonderful review Abhi. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleLauren was very friendly and helpful on the phone. She quickly sent us a property to view and mentioned she will keep us updated with more options. We really appreciated her warm approach and clear communication.
Salih · 16 September 2025
Agent replied · 23 September 2025
"Thank you for your kind words! We're so glad Lauren was able to provide top-notch service with her friendly and efficient approach. We'll be sure to keep you updated with even more property options. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleZoe is an amazing estate agent.
Her excellent communication and negotiation skills helped us land our dream family home. She is fair, experienced and professional. It was a pleasure working with her.
Richard · 13 October 2025
Agent replied · 12 November 2025
Thank you so much for your kind words and for choosing Zoe as your estate agent. We are thrilled that she was able to help you find your dream family home with her excellent communication and negotiation skills. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKelly recently helped me with two attempted property purchases, the first of which fell through, the second I’ve now moved into. Kelly went the extra mile to keep both transactions alive, managing a very challenging seller and solicitor in one case, and helping drive an expedited timeline in the other. Kelly was easy to reach and kept me updated throughout. A friendly, responsive and professional service - I could not have hoped for much more!
Charles · 4 May 2025
★★★★★ 5/5
GoogleJodie is a credit to Hamptons Kingston. Her professionalism and friendly supportive manner was much appreciated in our quest for an apartment on Kingston Riverside. Unfortunately, due to an unexpected change in circumstances, we had to withdraw from a rental at the very last moment. Jodie was very supportive and understanding. When the time is right we would certainly seek out Jodie to assist with any future rental/purchase. I hope she is appreciated and valued by Hamptons.
Murray · 7 April 2025
★★★★★ 5/5
GoogleHamptons in Kingston are most definitely a team led by a very strong and professional leader (Peter Knowles). If we are going to ‘do something’ we want to do it NOW, and Hamptons totally understood where we were coming from. They led us by the hand all the way. We could not have found a better lawyer (Diana Csok at Rose and Rose) or a better removal company (Doree Bonner) without their help. They were also instrumental in finding us the new home we are in now. We thank them all particularly Carol, Kelly, Gene and Peter.
Caroline · 17 June 2023
Agent replied · 16 June 2024
Hi there Caroline, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleWe found the entire Hamptons team at Kingston very professional, approachable and committed to finding the right buyer for our property. Paul Marchant was particularly proactive and caring. He monitored the process tirelessly, anticipated potential issues and communicated well with all parties to ensure to the completion of the sale. Thank you very much Hamptons.
David-Pippa · 25 September 2024
Agent replied · 25 October 2024
Thank you for your wonderful review David-Pippa. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleJodie is helpful and thoughtful!! Thanks a lot :)
Carol · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words, we are so glad to hear that Jodie provided excellent service and exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe just rented a lovely property through Hamptons, specifically our contact was Jodie Brown and she was an absolute pleasure from start to finish to deal with. Jodie was friendly, helpful responsive, proactive, and given we were in a time critical situation, we were relieved to have the whole process completed within days, thanks to Jodie's oversight and efficiency. We highly recommend reaching out to Jodie if you need some help with a property search.
Pennee · 22 July 2023
Agent replied · 16 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Kingston. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe recently let our house through Hamptons letting team led by Victoria and were very impressed with the service. Victoria is highly knowledgable and was extremely helpful throughout the whole process. I really valued her opinion and advice. Her team took over once the house was let and both Jodie and Melissa are super helpful and pleasure to deal with.
Valentina · 28 July 2025
★★★★★ 5/5
GoogleThe Hamptons team helped us successfully let our flat twice within six months. Tenants were found very quickly both times, meaning we had a short void period. I can’t fault the service provided by the entire Hamptons team and would highly recommend them to anyone looking to rent a property in and around the Kingston area. Thank you Hamptons!
Pamela · 17 April 2024
Agent replied · 16 June 2024
Thank you for your wonderful review Pamela. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleWe recently bought a property through Hamptons. Our timescales were exceptionally tight and Zoe was brilliant at chasing and keeping the purchase moving, ensuring we reached our deadline. Thank you for a great service!
Jessica · 9 April 2025
Agent replied · 13 April 2025
Thank you for your kind words! Our team at Hamptons strives to provide efficient and effective service, and we are thrilled that Zoe was able to meet your timelines. We hope you enjoy your new property and look forward to working with you again in the future.Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Hamptons was perfect! They are very professional, helpful, responsive and kind. They helped us for finding our first rental flat. They guided us since we did not know the processes. They provided all details, documents via email and they did not miss any step. They also resolved the problems quickly.
All people we met in Hamptons Kingston were very friendly and smiling. I want to say thank you to Hamptons team and special thanks to Judie and Victoria! Your letter was so kind :)
I definitely recommend working with Hamptons!
Ece · 17 June 2022
Agent replied · 16 June 2024
Thank you for the great feedback ece. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Kingston was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleThank you Paul Marchant for delivering a professional service at Hamptons. Before finding a good property, you'll need a good agent, in my case Paul is not just good, he is exceptionally great! He is very responsible, answered every questions I had and keep me updated on every step of the process. Thanks again for making everything as smooth as possible.
I recommend Paul to everyone specially foreigners first time buying a property in UK, or at least, in Kingston!!
C · 17 June 2022
Agent replied · 16 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Kingston. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleBuying a house can be stressful - but dealing with Hamptons was the easiest part of all of it. Zoe was an absolute superstar and made the whole thing so much easier than it could have been. Thank you very much indeed - excellent customer service
Neil · 11 October 2024
Agent replied · 25 October 2024
Hi Neil, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleBig thanks to Peter, Zoe and the team at Hamptons. We had all the usual ups and downs involved in a “chain” , Hamptons went above and beyond and now we are looking forward to our first Christmas in our new home.
Marcus · 4 December 2024
Agent replied · 10 December 2024
Hi Marcus, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleAxel recently helped us rent our new home and we couldn’t have been more pleased with our experience. Axel was always responsive to any inquiry and made the overall process feel easy. Even now that we’re living in the home, he is just as responsive and checks with us to ensure everything is going smoothly. We highly recommend working with Axel and the Hamptons team!
Amy · 27 August 2023
Agent replied · 26 August 2024
Hi Amy, we are delighted that you enlisted Hamptons Estate Agents Kingston and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI rented a flat through Hamptons Kingston Jodie. She always helped me quickly and kindly when I had questions while living in the rented flat and even after I moved out. My first rental and move in the UK really helped me a lot. Thank you Jodie!!
Sujin · 5 August 2024
Agent replied · 26 August 2024
Thank you for your wonderful review 김수진. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleHamptons Kingston office handled our sale with the highest professionalism & expertise from beginning to end. After sales follow up & continued support was also exceptional . A very kind thank you to Paul Marchant & his team for their kind assistance 🙏🏻 was a pleasure to have worked with them. …
Elif · 17 April 2024
Agent replied · 16 June 2024
Thank you for the great feedback Elif. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Kingston was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleAxel recently helped us rent our new home and we couldn’t have been more pleased with our experience. Axel was always responsive to any inquiry and made the overall process feel easy. Even now that we’re living in the home, he is just as responsive and checks with us to ensure everything is going smoothly. We highly recommend working with Axel and the Hamptons team!
Amy · 17 June 2023
Agent replied · 16 June 2024
Hi Amy, we are delighted that you enlisted Hamptons Estate Agents Kingston and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleKelly and the team were a pleasure to deal with from start to finish as part of our house purchase. Initially very accommodating in arranging a viewing later in the evening after work and then prompt and responsive in handling our offers and liaising with solicitors/seller. This even extended to after completion when liaising with the seller on certain matters. Thank you!
Mark · 17 June 2023
Agent replied · 16 June 2024
Hi Mark, we are delighted that you enlisted Hamptons Estate Agents Kingston and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe just completed on the sale of our house in Kingston and from the first day their agents were very friendly and helpful. What we expected most is the clear and timely communication and this is exactly what we received. Every sale of the property is bound to have its ups and downs and one needs agents who will be hands on and handle any issues that arise. Our Agents Paul and Zoe and their manager Peter, were highly professional and handled successfully anything that was coming their way - and always kept us up to date with developments. They kept their cool and professionalism even during the first failed sale which fell through at the last moment and was very frustrating. Finally, they even offered their help with moving out (removals etc) which is very stressful and something they didn't need to do.
We highly recommend Hamptons as agents. Thanks guys!!
Milada and Serge
Srdjan · 15 December 2024
Agent replied · 22 December 2024
Thank you for your review Srdjan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe’re very happy with our experience. We’ve been shown the property by Alfie, and later on we dealt with Victoria and Laura for the contract. Every time I called for a question or a doubt (as I’m first time renter of my own place) Alfie was available to help in a supporting, energetic and enthusiastic manner.
There were few mistakes by the company but a very easy and quick fix so not even worth talking about it. Overall I feel that Hamptons is a reliable company and the people inside look real, not just faking kindness.
Elisabetta · 17 June 2020
Agent replied · 16 June 2024
Thank you for leaving us a review Elisabetta, it is wonderful for us to receive your feedback about the team in Kingston and in particular that they were supportive and enthusiastic throughout your search. Feedback of this nature is very important to us and we look forward to sharing your review. Thank you again.
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