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Hamptons reviews

4.9

★★★★★ Excellent

31 reviews across 1 platform

257 Banbury Road, Oxford OX2 7HN

Hamptons's Oxford office at 257 Banbury Road is rated 4.9 out of 5 across 31 reviews on 1 platform, including 31 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

31

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Outstanding service from Hamptons and especially Mohamed. All three units at our Stanton Harcourt development were let within two weeks of instruction, with tenants moved in before Christmas, a fantastic result in a challenging market. Mohamed went above and beyond throughout the process: proactive viewings, strong tenant screening, clear communication, and excellent negotiation. This wasn’t a case of “list and wait”, it was hands-on, ownership-driven agency done properly. Professional, honest, responsive and genuinely committed to delivering the best outcome. Rare qualities in real estate, and hugely appreciated. We’re very grateful and look forward to working together again. Highly recommend.

Victoria · 16 January 2026

Agent replied · 16 April 2026

Thank you for your glowing review! We are thrilled to hear that you had an outstanding experience with our agency and that Mohamed went above and beyond to secure tenants for all three of your units. We pride ourselves on our hands-on, ownership-driven approach and are grateful for your recognition of our professionalism, honesty, and commitment to delivering the best outcomes. It was a pleasure working with you and we look forward to many more successful partnerships in the future. Highly recommend! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We began our search for a home from abroad about three months before our move. Hamptons and Shumeet offered video viewings and continuously looked for different options for us throughout this time, always taking our needs and feedback into account. We often had long phone calls about the housing market, and Shumeet was always understanding and kind, never in a bad mood or saying a harsh word. We felt genuinely cared for as people, not just as clients. From the bottom of our hearts, we are grateful that Shumeet was our agent.

Juha · 16 November 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave such a heartwarming review! We strive to provide exceptional service and it warms our hearts to know that we were able to make your move a little easier. Shumeet truly goes above and beyond for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Our estate agent Shumeet was absolutely fantastic during our recent house move. The whole process ran so smoothly from start to finish. Shumeet reduced the stress levels involved when moving house. He was very personable and professional at all times. A week after moving in we received a follow up email checking in with us. I have never received a follow up like this from any other estate agents. During the initial viewing he afforded us ample time to view the property, never once rushing us. If all estate agents operated with this type of dedication and commitment then moving house would not be such a nightmare! I can not recommend him highly enough....

Aine · 9 August 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that Shumeet made your house move stress-free and went above and beyond with his dedication and commitment. At our agency, we strive to provide exceptional service to all our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After originally purchasing our property through Hamptons of Oxford - Summertown, (some five years ago) and in doing so having a very pleasant experience of dealing with Heather Roberts and her team, when it came to selling our property, we could think of no one better to turn to. And we are extremely happy to say, that Heather and her team did a fantastic job of helping us with our sale this time around. From start to finish, Heather and her team have, once again, been an absolute pleasure to deal with! Thank you to all involved in both the marketing and sale of our home! Amazing service!

Ryan · 23 July 2025

Agent replied · 16 April 2026

Thank you for choosing Hamptons of Oxford - Summertown again! We're thrilled to have exceeded your expectations and helped make the selling process a breeze. It was truly a pleasure working with you and we're grateful for your kind words and support. Wishing you all the best in your new chapter! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Really great experience letting with Hamptons. Mohammed Raja was able to find me the perfect property in the busy Christmas period on really short notice. And since moving in Max Barnes has also been providing excellent service for any of the issues or questions I have had with the property. Thanks to the team!

Zoya · 16 March 2026

Agent replied · 16 April 2026

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Our family is looking at moving from overseas to Oxford. At the same time I am also looking to change job. In this highly stressful and highly complex situation Hamptons have been brilliant in explaining the real estate dynamics in Summertown. Shumeet Fatania has been a “guardian angel” in spending a huge amount of time (which is the greatest gift that anyone can give) and energy in finding letting options for our family. Having found options he’s then gone beyond the “call of duty” in ensuring an equitable outcome between potential landlords and tenants. Shumeet and Hamptons are the best on Banbury Road and don’t waste your time with any other agent.

Shady · 11 July 2025

Agent replied · 9 September 2025

Thank you for sharing your positive experience with us! We are thrilled to be able to assist you in finding a new home in Oxford while navigating a job change. We pride ourselves on going above and beyond to ensure a smooth and fair rental process. Shumeet and the entire Hamptons team are dedicated to providing top-notch service on Banbury Road. We appreciate your recommendation and can't wait to welcome you to the community! #HamptonsOxford #ServingYouBetter. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have been with Hamptons Oxford for the past 3 years and have nothing but positive things to say about them. Communication with them is excellent, and as tenants, we have consistently received outstanding service. They promptly assist with any issues and ensure our flat is fully functional at all times. Repairs are always scheduled within 2-3 days after being identified, and they keep us updated throughout the process. A special thanks to Max Barnes, our Property Manager, who has provided the most professional service to us and has been remarkably reliable over these past years.

Laurence · 27 March 2025

Agent replied · 18 May 2025

Thank you for your kind words and continued support! Our team strives to provide exceptional service to all our tenants and we are thrilled to hear that you have had a positive experience with us, especially with the help of our Property Manager, Max Barnes. Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

My wife and I had a very pleasant experience working with Shumeet at Hamptons during our letting search and application process. He was incredibly friendly and was very helpful in securing our contract for a beautiful family home. We would wholeheartedly recommend Shumeet and the entire Hamptons team for lettings in the Oxford area.

Ethan · 19 August 2025

Agent replied · 16 April 2026

We are thrilled to hear that you had a positive experience with Shumeet and our team at Hamptons during your letting search. Thank you for recommending us, we aim to provide excellent service to all of our clients. Enjoy your new beautiful family home! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I used Hamptons Oxford to secure a rental property and from start to finish, Shumeet was fantastic. He was extremely affable, efficient and an absolute pleasure to deal with. He never overpromised and underdelivered. Thank you so much for taking the stress out of the process :-)

Elizabeth · 16 October 2025

Agent replied · 16 April 2026

We are so glad we could make your rental property process stress-free! Shumeet and our team are committed to providing excellent service and we are thrilled to hear we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Max Barnes, my first point of contact when something in the property I am renting goes wrong, has been always helpful and efficient. He replies promptly which I find it absolutely important, particularly at stressful situations. Very reassuring for tenants. Thank you Max!

Antonia · 19 March 2025

Agent replied · 26 May 2025

Thank you for taking the time to share your positive experience with Max, we are so glad he has been helpful and efficient in addressing any issues with your rental property. Providing prompt and reassuring service is always our top priority. Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

Heather Roberts and the whole team at Hamptons Oxford were exceptionally helpful and efficient during the recent sale of our home in Headington. Communications were excellent, any small hitches were dealt with rapidly. We achieved a good …

Tess · 16 April 2025

Agent replied · 24 August 2024

Thank you for your review Tess. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

I am currently looking for a property in Oxford and I have to say Heather Roberts at Hamptons could not be more helpful. Heather is incredibly responsive, practical and knowledgeable. She makes what could potentially be a stressful experience a very positive one. Heather is an absolute delight to deal with, has a great sense of humour and is probably the best estate agent I have ever dealt with, and there have been many over the years! When I sell again, Heather will be the first person I call.

Caron · 26 August 2019

Agent replied · 24 August 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you are having such a fantastic experience with Heather. We take great pride in our people and look forward to sharing your review with the whole team. Thank you again!

5/5

Google

They are a class act. Very responsive, and enthusiastic: they genuinely seem interested in the house, its history and how it had been refurbished. Heather was particularly delightful to deal with. They were good at screening viewers so that only those who were a serious prospect got to look around; avoiding the curious, nosy and aspirational. They always left the house exactly as briefed. oh, and they turned up before the viewers so that they could open blinds and make it look good.

Karl · 26 August 2019

Agent replied · 24 August 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Heather had such a positive impact on your experience. We take great pride in our people and are particularly pleased to hear the team were responsive and enthusiastic. Thank you again!

5/5

Google

There is no such thing as a ‘Hamptons House’, they were more than happy to help sell my 3 bed semi-detached property. From our first contact with them, Carol-Ann was fantastic. We felt in safe hands; her market knowledge was excellent and no hard sales techniques were employed, unlike with other agents we had look at the property. Heather Roberts then took over with the day to day contact, and the house was sold within just a few days. Everyone from start to finish was great. Nothing was too much trouble and they were all very understanding with our somewhat stupid questions at times. I could not rate them more highly, a knowledgeable, professional and well-run team. Thank you.

Katie · 26 August 2019

Agent replied · 24 August 2024

Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Carol-Ann and Heather. It is especially wonderful to hear you were felt you were in safe and were seamlessly supported throughout the process. We take great pride in our people and look forward to sharing your review with the team. Thank you again!

5/5

Google

'Heather at Hamptons' - That was what came up on my phone. Well Heather at Hamptons was absolutely brilliant. Professional. She got to know what we needed, what was available and what worked. For us, she sold a grade II Listed building in a flood zone - which by the way has never flooded. She worked around times for viewings, family life and just was so helpful. About the office, Heather has the back up of Carol-Anne, who was also wonderful should Heather not be available. If all were busy Tatiana would answer the phone and in a very calm manner set all worries aside and confirm that one of the ladies would be in contact soon. I was selling a HOME I have lived in for 32 years, a big deal to me, I moved in when I was 20, brought up a family and was now ready for a downsize. The house is decorated to my taste. There was no - well I think we should do this. Heather worked with what she had. And what a fine job she did. We sold and although there were a few stumbling blocks it went smoothly. Fantastic Job I highly recommend these Ladies FIVE STARS PLUS

Doreen · 26 August 2017

Agent replied · 24 August 2024

Dear Doreen, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Heather, Carol-Anne, Tatiana and everyone else involved at Hamptons International in Oxford. Many Thanks.

5/5

Google

The service from the Summertown office was exceptional from the start to finish of the purchasing process.It was not a straight forward purchase but Hamptons and particularly Heather facilitated everything and ensured all went smoothly in the end. We were purchasing from overseas and every effort was made to accommodate our needs even though we were not always available. Thank you so much for a job well done and enabling us to purchase our dream home.

Stuart · 26 August 2017

Agent replied · 24 August 2024

Dear Stuart, thank you for taking the time to leave this fantastic five star review. We hope you are enjoying your new home. I will pass on your kind words to Heather and the entire team at Hamptons International in Oxford. Many Thanks.

5/5

Google

Just would like to leave a review for how well we have been managed by Hamptons. Prompt, reliable and friendly - what more could you want! Special mention to Max, thank-you for always being courteous and helpful.

Emma · 27 May 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review Emma. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Strongly recommending Hamptons and in particular Heather who is delightful and outstanding! Our gratitude also goes to other members of the Office such as Patrick and Carol-Anne. They are all so professional, helpful and sweet! Highly recommended and you will be in their safe hands.

R · 25 August 2020

Agent replied · 24 August 2024

Thank you for leaving us a review. It is fantastic to hear Heather has provided such a high level of customer service, as have Patrick and Carol-Anne from the Oxford office. Feedback is very important to us and we look forward to making them aware of your review, thank you again.

5/5

Google

Carol-Anne and Heather were fantastic. Their communication was top-notch, they responded to an occasionally grumpy client (me) with humour and patience. But more importantly, they negotiated the sale of my property in a tough market and to a very satisfactory conclusion.

Simon · 25 August 2020

Agent replied · 24 August 2024

Thank you for leaving us a review Simon, we are delighted to hear Carol-Anne and Heather had such a positive impact on your experience and look forward to making them aware of your feedback. Thank you again.

5/5

Google

Hamptons did a fantastic job of selling our house. Jess was particularly helpful and communicative - always available at the end of the phone and calling back promptly if not. Jess also did a great job of managing all interested parties and ensuring we moved forward to completion as quickly as possible. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Jack · 25 August 2022

5/5

Google

Great service, good communication and any requests are sorted efficiently and professionally - Max (our account manager) has been super efficient and very helpful.

Anna · 6 April 2025

Agent replied · 26 April 2025

Thank you so much for your kind feedback, Max and our team always strive to deliver top-notch service and efficiently handle any requests. We are thrilled to have you as a satisfied customer! Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

Nita at Hamptons is probably the smartest real estate agent I have ever met ! She invested time , energy & researched into how best to list my property in Abingdon and I was very happy with the results . …

David · 16 April 2024

Agent replied · 24 August 2024

Thank you for your review David. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

After viewing several houses with truly dreadful estate agents it was a pleasure to deal with Heather at Hamptons. She knew everything about the house and the one thing she didn’t know she got back to us straight away with the answer. She followed up when she said she would and showed a genuine interest in us and our needs. When we come to sell our next house we will be sure to use Hamptons.

Rachel · 26 August 2019

Agent replied · 24 August 2024

Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Heather.. It is especially wonderful to hear that her knowledge and experience had such a positive impact on your experience with us. We take great pride in our people and look forward to sharing your review with the whole team. Thank you again!

5/5

Google

Hamptons provides us an excellent level of service when purchasing our new house. Heather went above and beyond and would have no hesitation recommending.

Lysette · 26 August 2019

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to receive such positive feedback about Heather. Thank you again, we will be sure to share your review with the team!

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Read Hamptons's Google reviews

Questions about Hamptons

How many reviews does Hamptons have?

Hamptons's Oxford office has 31 reviews across 1 platform: 31 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons's rating?

Hamptons is rated 4.9 out of 5 across all 31 reviews, and 4.9 out of 5 on Google from 31 reviews, checked 9 October 2026.

Where is Hamptons's Oxford office?

Hamptons, 257 Banbury Road, Oxford OX2 7HN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.