Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had the pleasure of working with Tia as our Property Manager at Hamptons for the past three years while living at Norfolk House, and we are delighted that she is now also managing our new home. Throughout this entire time, she has been consistently outstanding.
Tia is incredibly polite, professional and genuinely attentive. She is always very responsive to any concerns or requests we raise, and she handles every issue promptly and efficiently. It is clear that she takes great pride in her work and truly cares about ensuring tenants are comfortable and well supported.
What really stands out is how organised and proactive she is. Whether it is arranging maintenance, following up on queries, or simply making sure everything runs smoothly, Tia manages everything exceptionally well and with a positive attitude.
Having a property manager like Tia makes a huge difference to the overall renting experience. We are very grateful for her continued support and professionalism, and we highly recommend her to anyone working with Hamptons.
Thank you, Tia, for all the excellent work you do!
Aisha · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that you have had a consistently outstanding experience with Tia as your Property Manager. She takes great pride in ensuring tenants are comfortable and well supported and we are lucky to have her on our team. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been renting my home for two years, and during all this time Tia Manger has been an exceptional manager. She is always available, responsive, and incredibly helpful whenever any questions or issues arise.
Tia handles everything quickly and professionally, which makes the whole renting experience much easier and more comfortable. It truly makes a difference when you have someone so supportive and reliable managing the property.
I feel very lucky to have Tia as my manager and highly appreciate her dedication and professionalism. Thank you for all your help!
Laura's · 16 March 2026
Agent replied · 16 April 2026
Thank you for the amazing review! At our company, we strive to provide exceptional property management services, and we are so glad that Tia has exceeded your expectations. We truly appreciate your kind words and are grateful to have a dedicated and reliable manager like Tia on our team. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been renting with Hamptons for just over 6 years now. During that time Tia Manger has been my Property Manager. She has been excellent - quickly dealing with any issues I have had from leaks in the roof to a replacement washing machine. Everything dealt with efficiently. Very comforting to know that anything that needs addressing in the future will be quickly taken of. I would highly recommend.
Karen · 16 March 2026
Agent replied · 16 April 2026
Thank you for your amazing review! We are delighted to hear that Tia has provided excellent service throughout your 6 years of renting with us. We strive to address any issues efficiently and provide exceptional customer care. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTia Manger has been managing my property for a number of years now. She is attentive and always quick to react to any problems and questions for both myself and the tenants. She provides a great service and I can highly recommend using Hamptons and Tia to manage your rental property.
Rich · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a wonderful review about our property manager, Tia. We are delighted to hear that she is providing an exceptional service and we are grateful for your recommendation. Our team at Hamptons is committed to providing timely and attentive service to both landlords and tenants. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter having the property on & off the sales market, with another property agent, for the last 4 years and encountering many major obstacles during that time, such as the Corvid 19 lockdowns followed by spiralling interest rates (caused by Liz Truss’s disastrous time in office) we were getting pretty downhearted with our lack of success in selling the property.
So, we decided, in May this year, to engage Hamptons as our preferred agent. This turned out to be a great move as we had, within the first month 4 viewings and 1 confirmed offer, which was immediately accepted, at almost the advertised price. Hayley, Ella and Sophie were the main contributors, all very professional, friendly and giving us good advice, when required. Many thanks to all at Hamptons you did a super job. Highly recommended.
Paul · 2 November 2024
Agent replied · 9 November 2024
Thank you for your review Paul. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI had the pleasure of working with Philip from Hamptons in Guildford, Philip went above and beyond in helping me find a rental flat that perfectly matched my requirements regarding price, timing, and location. His professionalism and efficiency throughout the process made everything seamless and stress-free. I was genuinely impressed by how quickly he secured the property for me, ensuring that all the details were handled with the utmost care.
Philip's dedication to delivering exceptional service truly stood out, and he made what can often be a complex process feel straightforward and manageable. His commitment to understanding my needs and finding the right solution was remarkable. I am grateful for his support and expertise, and I couldn't have asked for a better experience.
C · 26 October 2024
Agent replied · 9 November 2024
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe found our rental house through the team at Hamptons in Guildford. The process was seamless and very professional. The team of Jessica, Philip and Emily is top notch. We were handed on to the next member of the team for each leg of the relay .. and the baton change was faultless. The whole process was painless, thanks to them. I had found the market full of poor properties, non-differentiated pricing and very average agent service. Hamptons had a good property from a lovely landlady and helped us to secure it fast. We could not recommend the Guildford Hamptons team more highly. I would rent or let through them every day of the week.
David · 19 October 2024
Agent replied · 9 November 2024
Thank you for your review David. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHamptons Guildford were wonderful - after a protracted and unsatisfactory experience with another local estate agent they took on the sale of my property and saw it through to completion. I cannot recommend them enough, they were professional, diligent and accessible, always on the end of the phone to dispel my anxiety and extremely proactive in helping the whole process along. I would have no hesitation recommending them, genuinely the best property selling experience I've had. Thanks in particular to Hayley and Ella who always went the extra mile - a great team!
Kim · 10 October 2024
Agent replied · 9 November 2024
Thank you for your review Kim. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHamptons have been helping me let my property out for the last 3 years. Recently, Phillip managed to help me find new tenants in a very timely manner. Also, Taryn and her team have gone above and beyond in helping me bridge two tenancies where things didn’t go quite as planned - they were so responsive and took so much initiation to help me sort things out; I am deeply grateful. Every step of the way, from their side, things have always been a very smooth coordinated experience and I have no hesitation at all in recommending them!
Lauren · 29 July 2024
Agent replied · 26 August 2024
Thank you for your wonderful review Lauren. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleHamptons manage 2 properties we own and as we are currently living outside the UK, their service is invaluable. All organisations rely on their employees and we are very fortunate to have an outstanding individual who looks after the properties and us, extremely well.
Tia Manger manages our properties and knows how much my wife and I rate her professionalism in promptly dealing with all matters and the first rate communication she provides us.
Stephen · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words about our property manager, Tia. We are thrilled to hear that she has provided you with exceptional service and communication. We strive to make the management of your properties as smooth as possible, even while you are living outside the UK. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI rented a property through Hamptons in Guildford and dealt with Philip Birkett. He reached out to me via one of their other branches with details of a property which I was able to view at very short notice. This demonstrated great …
Jo · 16 September 2025
Agent replied · 23 September 2025
Thank you for your kind words. We are thrilled to hear about your positive experience with our team, especially Philip, at our Guildford office. We strive to provide seamless communication and efficient service to make the rental process … More
★★★★★ 5/5
GoogleJake Taylor of Hamptons Guildford has been so helpful with securing a property for me to rent, I would publicly like to thank him for all his help and kindness throughout this process which I have never been through in the past, I would …
Rita · 16 August 2025
Agent replied · 23 September 2025
Thank you for your kind words, Rita! We're thrilled to hear about your positive experience renting with us. Our team works hard to ensure a smooth and stress-free process for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons Guildford marketed my property and sold within 4 days, achieving a full offer. Completion of this probate, chain free property took place 4 months after the offer was accepted.
Ella Smith was my point of contact who was excellent and reacted quickly to any requests I made of her.
Hayley, as the office manager, was always up to speed and was on hand if Ella was unavailable.
Excellent service and will be recommending Hamptons whenever I can.
David · 22 April 2024
Agent replied · 21 June 2024
Thank you for the great feedback David. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Guildford was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe bought our house in Guildford with Hamptons and Ella was our agent. She was brilliant in helping every aspect of our house purchase. She communicated and helped resolve all the questions between us and the seller. She kept us updated on progress and did everything possible to make the sale go quickly and smoothly. Thank you so much Ella - we are so very grateful for your help. Definitely recommend!
S · 27 July 2024
Agent replied · 26 August 2024
Hi! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleExcellent Customer Service - and I was the tenant!
Tia Manger was the main point of contact as we were preparing to move out of the property that we had rented for the last 23 months. Tia was nothing short of …
Phil · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to hear that Tia provided excellent customer service during your move. We're proud to have her on our team and will be sure to pass along your praise. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently sold a property through Hamptons office, Guildford and due to the professional expertise of Ross and the team, it was a very efficient and smooth process. Excellent communication and customer service throughout with prompt replies to emails/phone calls. We have no hesitation in highly recommending Hamptons.
Caroline · 25 May 2025
Agent replied · 13 June 2025
Thank you for your kind words! We are delighted to hear that you had a smooth and efficient experience with our team at Hamptons Guildford. Our goal is to provide excellent communication and customer service, and we are happy to know that … More
★★★★★ 5/5
GoogleI used Hamptons Guildford for the sale of my property and it was by far the best experience of selling a property I have had. I had the pleasure of working with Hayley Thorning and Ella Smith. They are both highly professional, incredibly polite and very knowledgeable. Hayley and Ella were exceptional throughout and really helped the whole process along in what was a very difficult housing market. Highly recommended, 5 STAR!
Liam · 22 May 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us a review Liam. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleHayley, Saskia and Ella were a brilliant team who provided first class communication throughout the marketing and sale of our property. They took time to explain their strategy, knew the market, kept us fully informed and briefed, and guided us through from start to finish. They had good ideas and ensured our property had a steady stream of viewers in a challenging market. Overall, they took ownership and responsibility, were delightful to deal with and we always felt our property would sell. Unlike others, they knew they'd priced the property correctly and did everything possible to achieve that price. It was a pleasure working with this team from Hamptons. Couldn't recommend them more highly.
Guy · 27 July 2023
Agent replied · 21 June 2024
Thank you for your review Guy. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleTia my property manager 51 Edison House, Godalming has worked tirelessly all week and in difficult circumstances to ensure my new tenants would have a smooth move in to 51 Edison House. There were several obstacles put in her way to say the least, but she patiently and competently solved all the problems and has left my new tenants feeling happy and welcome
Eileen Simonds ( property owner)
Eileen · 22 April 2024
Agent replied · 21 June 2024
Hi Eileen, we are delighted that you enlisted Hamptons Estate and Letting Agents Guildford and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GooglePhilip at Hamptons Guildford is exceptional. From the onset of a very tiresome and challenging process for my family and I, he offered hope and stability. Philip and his team are extremely professional and did a sterling job to get us into our new property during the Christmas/New Year holiday period. Nothing short of a miracle!
His communication is A1 and I would always recommend him and his team to anyone looking for a new place. No challenge is too difficult or impossible.
Tolu · 22 June 2023
Agent replied · 21 June 2024
Thank you for your review Tolu. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe purchased our house through Hamptons, Guildford in October 2024.
We were very impressed with the team, finding them to be helpful, professional and courteous.
I wanted to thank Ella in particular, who went the extra mile, providing great communication and support all the way through the process.
Phil · 15 November 2024
Agent replied · 22 November 2024
Hi there Phil, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleWe have received 5-star levels of exquisite professionalism and courtesy from the entire Hamptons team in Guildford throughout the selling process and have already recommended them to other friends and neighbours. Well done and thank you from both of us!
John · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! It was such a pleasure working with you and we are thrilled to have met your expectations. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy partner and I recently rented our first place together through hamptons. Ben made the process easy and stress-free and made us feel comfortable with our decision from the beginning. He was easily contactable and answered all our questions efficiently. It was a really positive first experience and we would happily use Hamptons again wether to rent or buy a property.
Bronwyn · 22 June 2023
Agent replied · 21 June 2024
Thank you for your positive feedback of Hamptons Estate and Letting Agents Guildford. We are so thrilled to hear how happy you are with the service the team provided!
★★★★★ 5/5
GoogleHamptons Guildford were a pleasure to deal with during our property search. Ella and Hayley were always friendly and happy to support us with all the ins and outs of buying a property as part of chain and really drove things forward from offer through to completion
Josh · 22 April 2024
Agent replied · 21 June 2024
Thank you for your wonderful review Josh. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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