Every review we hold for the Guildford office, from every platform, shown as written. First names only.
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5/5
GoogleTiffany Finbow at Hamptons Guildford was totally professional, helpful and thorough throughout the whole process of the sale of our home. We were in a chain and Tiffany was brilliant from beginning to end with a sale that was not straight forward. She always made herself available for questions and queries and went that extra mile. She kept us fully updated every step of the way.
We had the same experience buying our new home through Hamptons Godalming.
Hamptons are the only estate agent Iβd use.
Rose Β· 22 June 2021
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5/5
GoogleMost of our dealings were with Ella at Hamptons,Guildford, who could not have been more helpful. In addition she was reliable, cheerful, and friendly with a good sense of humour. Thank you for all you did for us, Ella. A word for Elliot, too, who was also helpful, friendly and very efficient. Thank you also, Elliot.
David Β· 12 October 2024
Agent replied Β· 9 November 2024
Thank you for taking the time to leave us a review David. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleWhen reviewing a few estate agents to sell our house Hamptons of Guildford stood out by a mile. We had also viewed a couple of properties with Hamptons and the agents knowledge and professionalism was second to none. Like wise with Stuart who dealt with our sale, he kept us updated through the whole process and pulled out all the stops to get us through to completion.
In all a very friendly and professional estate agents who we would highly recommend.
Thank you
Martin & HelenPositiveResponsiveness, Quality, Professionalism, Value
Martin Β· 27 August 2020
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5/5
GoogleI dealt with Philip that was extra helpful and efficient in following all details whilst I was still oversea. Great friendly and professional service all the way!
Paolamarcella Β· 22 June 2023
Agent replied Β· 21 June 2024
Hi there paolamarcella, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
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5/5
GoogleVery professional service.
Ross worked endlessly for me and helped guide me through to a successful sale.
Chris Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you for your positive feedback! We are thrilled that our team member, Ross, was able to provide professional service and assist you in achieving a successful sale. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy partner and I have been letting properties from Hamptons since 2020. We have had the most fantastic property manager, Tia Manger, who has always been so helpful and super quick to resolve any issues that we had in terms of the property. We have only had good experiences letting properties managed by Hamptons. They make it simple and easy to rent and are extremely accommodating to the needs of the tenant.
Caitlin Β· 27 July 2023
Agent replied Β· 21 June 2024
Thank you for your wonderful review Caitlin. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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3/5
GoogleHad an interesting experience a year ago with this agency. Short story long, did a virtual tour, passed the checks, secured with deposit, only to discover the flat had serious mold issues 2 weeks before moving in. Good handling of the case and accountability from the agency to cancel and refund then, but the inconvenience up to that point was undoubtedly a weighting factor. Would give them another chance, cause of the staff.
Thanos Β· 22 June 2023
Agent replied Β· 21 June 2024
Hi Thanos, Thank you for your feedback. Please can you tell us more about your experience by sending your details to customercare@hamptons.co.uk.
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5/5
GoogleAfter engaging Hampton we have found them , especially Mr Elliot
Ward , to be very supportive and resourceful . They are to be highly
recommended .
William Β· 25 July 2025
Agent replied Β· 23 September 2025
Thank you for the fantasticΒ 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future.Β Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI used Hamptons to rent out my place. Philip did a thorough job of outlining a fair rental value, marketed the property effectively to appropriate tenants, and delivered good tenants quickly. Throughout the process, Philip exceeded my expectations in making the process as hassle-free as possible. I have recently been introduced to Joe, the property manager. While it is early days he has already impressed me with his helpfulness and and willingness and ability to solve problems quickly. I would use them again.
A Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for your review Arthur. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleReally great service from Elliot and the whole team. Professionally guided us through the process when selling our house and helped us negotiate a few bumps along the way! Cannot fault them, communication was excellent and we've now exchanged! Would thoroughly recommend π β¦
Fran Β· 18 November 2024
Agent replied Β· 22 November 2024
Thank you for taking the time to leave us a review Fran. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleVery impressed by the quality of service at Hamptons in Guildford. We were helped out by Philip who was very knowledgeable and attentive and took time to understand our needs and requirements in helping us with our letting options for our property. Highly recommend.
Leonardo Β· 19 October 2024
Agent replied Β· 9 November 2024
Thank you for taking the time to leave us a review Leonardo. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleRented a home in East Horsley for two years - Hamptons did both the lettting and management of the house. Customer service focused, professional & organised. Great attention to detail and respectful of the needs of both our fantastic Landlord and us as the Tenants. 10/10 experience
Gary Β· 22 August 2024
Agent replied Β· 26 August 2024
Thank you for the great feedback Gary. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Guildford was exceptional. The team will be pleased to read your review!
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5/5
GoogleWeβve recently moved into a rental property managed by Hamptons, the service has been great and our property manager is extremely helpful! Very grateful for such a smooth move in process and our property managers help in fixing a couple of minor fixes that needed sorting! Would recommend Hamptons!
Bethany Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a review Bethany. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleHave just started renting a property in Guildford with Hamptons. Philip and his team provided excellent service throughout and couldnβt recommend them more highly. Any questions I had were answered with a quick phone. Thanks again.
Hugo Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Hugo, thank you for taking the time to leave us a review. We are delighted to hear Phillip and team had such a positive impact on your experience with us and hope you have settled well into your new home. We greatly appreciate your feedback and will ensure it is passed onto the team. Thank you again.
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5/5
GoogleAn excellent service from Hamptons in selling my house. All the staff, especially Tiffany, kept in constant touch with me during the sale process giving me updates every week.
An absolutely perfect and thoroughly professional experience.
Nigel Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for leaving us a review, it is fantastic to hear Tiffany provided a high level of service and in particular maintained positive communication throughout. Feedback is very important to us and we look forward to making Tiffany and the team aware of your review.
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5/5
GoogleDealing with Hamptons for our recent property purchase has been fantastic from start to finish. β¦
Nancy Β· 16 August 2025
Agent replied Β· 23 September 2025
Thank you so much for your kind words! We are thrilled to hear that your experience with our team, especially Ella Smith, was fantastic and that you were kept up to date throughout the entire process. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy experience of purchasing a house marketed by Hamptons Guildford has been very positive. Stuart Pavey conducted himself in a professional and honest manner, which was refreshing. We wouldn't hesitate recommending Stuart and the team.
M Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear Stuart provided a professional, honest and 5* service. We take great pride in our people and look forward to sharing your review with Stuart and the team, thank you again.
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5/5
GoogleWe chose Hamptons for our sale because of a previous positive experience with the lettings department in the same office, and the sales team did not disappoint. From the outset they were helpful, courteous and easy to deal with. We were able to have a frank discussion of the house value and we felt that price that they suggested was realistic without being over optimistic. We were kept very well informed of ongoing progress, messages were always promptly responded to and calls returned. Communication between the agents and solicitors was efficient and on several occasions saved us the trouble of making additional calls ourselves. I would have no hesitation in recommending Hamptons for anyone considering a sale or letting.
Penny Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for leaving us a review. Customer service is very important to us and as a result it is wonderful to hear that the team had such a positive impact on your experience with us. It is particularly wonderful to hear that communication has been of a high standard and the team have been quick to respond to any queries. Thank you again!
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5/5
GoogleWe recently purchased our fabulous new home through Hamptons, Guildford. Rosie was fantastic throughout this process; expert, available and highly focussed on delivering a great service. Many thanks to Rosie and the team.
Simon Β· 23 June 2019
Agent replied Β· 21 June 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Rosie. We take great pride in our people and look forward to sharing your review with them. Thank you again!
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5/5
GoogleI was a prospective purchaser. From start to finish, Stuart provided excellent service. Warm, knowledgeable and professional throughout, he delivered the highest standards of service from the viewing through to the subsequent price negotiations and offer and then made huge efforts to make sure the whole process stayed on track. His efforts on the day of exchange, when it looked very much like things might have gone wrong, weβre nothing short of Herculean! This has resulted in everything going through and very happy purchaser! I have absolutely no hesitation in recommending Hamptons in general and Stuart in particular.
Nige Β· 23 June 2019
Agent replied Β· 21 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Stuart had such a positive impact on your experience. It is especially wonderful to hear that he provided such a professional and dedicated service from start to finish. We take great pride in our people and look forward to sharing your review with him. Thank you again!
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5/5
GoogleMy wife and I are very happy with service provided by Hamptons. We offered on a house in Merrow just before the UK lockdown and despite a challenging completion (due to my SLOW solicitors) they very helpful in ensuring that the completion went through smoothly with regular updates and extra viewings where possible. Thank you Tiffany, Simon and Andrew.PositiveProfessionalism
Richard Β· 27 August 2020
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5/5
GoogleI am from South Korea. Even though I have problem with communicating in English, Hamptons guided me with kindness. Thank you Amy for helping me settle down in Guildford.
Hoesoo Β· 23 June 2019
Agent replied Β· 21 June 2024
Thank you for your review. Communcation is very important to us and we are delighted to hear Amy was able to assist you in finding a new home, we hope you have settled in nicely! Thank you again.
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5/5
GoogleA pleasure dealing with Hamptons from start to finish. Stuart, Andrew and the team were professional, responsive and accommodating. Couldn't recommend them highly enough.
Lucy Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Stuart, Andrew and the team had such a positive impact on your experience with us. It is particularly wonderful to hear they were professional and responsive throughout. We take great pride in our people and look forward to sharing your review with the team, thank you again!
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5/5
GoogleWe rented a property through Hamptons. The process went smoothly and timely, and we are very happy with the support we received from them.
Ali Β· 4 December 2024
Agent replied Β· 10 December 2024
Thank you for your review Ali. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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