Trusted Agent profile · Guildford
★★★★★
153 reviews across 1 platform
192 High Street, Guildford, GU1 3HW
Part of Hamptons, see every office.
Hamptons's office in Guildford, at 192 High Street, is rated 4.9 out of 5 across 153 reviews on 1 platform, including 153 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GoogleVery impressed by the quality of service at Hamptons in Guildford. We were helped out by Philip who was very knowledgeable and attentive and took time to understand our needs and requirements in helping us with our letting options for our property. Highly recommend.
Thank you for taking the time to leave us a review Leonardo. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe’ve recently moved into a rental property managed by Hamptons, the service has been great and our property manager is extremely helpful! Very grateful for such a smooth move in process and our property managers help in fixing a couple of minor fixes that needed sorting! Would recommend Hamptons!
Thank you for taking the time to leave us a review Bethany. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleHave just started renting a property in Guildford with Hamptons. Philip and his team provided excellent service throughout and couldn’t recommend them more highly. Any questions I had were answered with a quick phone. Thanks again.
Hi Hugo, thank you for taking the time to leave us a review. We are delighted to hear Phillip and team had such a positive impact on your experience with us and hope you have settled well into your new home. We greatly appreciate your feedback and will ensure it is passed onto the team. Thank you again.
5/5
GoogleAn excellent service from Hamptons in selling my house. All the staff, especially Tiffany, kept in constant touch with me during the sale process giving me updates every week. An absolutely perfect and thoroughly professional experience.
Thank you for leaving us a review, it is fantastic to hear Tiffany provided a high level of service and in particular maintained positive communication throughout. Feedback is very important to us and we look forward to making Tiffany and the team aware of your review.
5/5
GoogleMy experience of purchasing a house marketed by Hamptons Guildford has been very positive. Stuart Pavey conducted himself in a professional and honest manner, which was refreshing. We wouldn't hesitate recommending Stuart and the team.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear Stuart provided a professional, honest and 5* service. We take great pride in our people and look forward to sharing your review with Stuart and the team, thank you again.
5/5
GoogleEmily from Hamptons is very efficient and helpful
Thank you for taking the time to leave us a review Michaela. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe chose Hamptons for our sale because of a previous positive experience with the lettings department in the same office, and the sales team did not disappoint. From the outset they were helpful, courteous and easy to deal with. We were able to have a frank discussion of the house value and we felt that price that they suggested was realistic without being over optimistic. We were kept very well informed of ongoing progress, messages were always promptly responded to and calls returned. Communication between the agents and solicitors was efficient and on several occasions saved us the trouble of making additional calls ourselves. I would have no hesitation in recommending Hamptons for anyone considering a sale or letting.
Thank you for leaving us a review. Customer service is very important to us and as a result it is wonderful to hear that the team had such a positive impact on your experience with us. It is particularly wonderful to hear that communication has been of a high standard and the team have been quick to respond to any queries. Thank you again!
5/5
GoogleWe recently purchased our fabulous new home through Hamptons, Guildford. Rosie was fantastic throughout this process; expert, available and highly focussed on delivering a great service. Many thanks to Rosie and the team.
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Rosie. We take great pride in our people and look forward to sharing your review with them. Thank you again!
5/5
GoogleI was a prospective purchaser. From start to finish, Stuart provided excellent service. Warm, knowledgeable and professional throughout, he delivered the highest standards of service from the viewing through to the subsequent price negotiations and offer and then made huge efforts to make sure the whole process stayed on track. His efforts on the day of exchange, when it looked very much like things might have gone wrong, we’re nothing short of Herculean! This has resulted in everything going through and very happy purchaser! I have absolutely no hesitation in recommending Hamptons in general and Stuart in particular.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Stuart had such a positive impact on your experience. It is especially wonderful to hear that he provided such a professional and dedicated service from start to finish. We take great pride in our people and look forward to sharing your review with him. Thank you again!
5/5
GoogleMy wife and I are very happy with service provided by Hamptons. We offered on a house in Merrow just before the UK lockdown and despite a challenging completion (due to my SLOW solicitors) they very helpful in ensuring that the completion went through smoothly with regular updates and extra viewings where possible. Thank you Tiffany, Simon and Andrew.PositiveProfessionalism
5/5
GoogleI am from South Korea. Even though I have problem with communicating in English, Hamptons guided me with kindness. Thank you Amy for helping me settle down in Guildford.
Thank you for your review. Communcation is very important to us and we are delighted to hear Amy was able to assist you in finding a new home, we hope you have settled in nicely! Thank you again.
5/5
GoogleElla from Hamptons in Guildford guided me through the sale of my apartment with patience and professionalism in what was a long process. I appreciate her support and highly recommend her service.
5/5
GoogleA pleasure dealing with Hamptons from start to finish. Stuart, Andrew and the team were professional, responsive and accommodating. Couldn't recommend them highly enough.
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Stuart, Andrew and the team had such a positive impact on your experience with us. It is particularly wonderful to hear they were professional and responsive throughout. We take great pride in our people and look forward to sharing your review with the team, thank you again!
5/5
GoogleThe Guildford team were great, very responsive and had good knowledge of the area. I really recommend using them when going through this process.
Thank you for your wonderful review Abby. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleVery smooth transition into new apartment, very helpful, and quick to respond. Amy was very supportive during the entire process. Highly recommended
Thank you for your email. We take great pride in our people and are delighted to hear how happy you are with the service Amy provided you. We appreciate you taking the time to provide us with your feedback, thank you again.
5/5
GoogleHello am here show my appreciation for the good services I got from hamptons Guildford and the customer cat was amazing all workers are friendly and very helpful ,I can recommend anyone looking for home and house to rent there were the right people thanks hamptons Guildford
Thank you for your review baker. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleVery smooth transition into new apartment, very helpful, and quick to respond. Amy was very supportive during the entire process. Highly recommended
Thank you for your email. We take great pride in our people and are delighted to hear how happy you are with the service Amy provided you. We appreciate you taking the time to provide us with your feedback, thank you again.
5/5
GoogleWe had been looked after with great care by Hamptons during our stay as a tenant over the last 5 years. Praise to Joe Sanders and Lucy Howlett for their professional work which all enquiry and problems were being dealt with and sorted. Much appreciated.
Hi Mei, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
5/5
GooglePleased to see that Hamptons has already a 4.9 star rating. We have bought and let via Hamptons, and are happy to commend all we have known delivering professional, experienced, kind and carefully efficient services, especially Tia Manger, Philip Birkett, Stuart Pavey and Taryn Mills.
5/5
GoogleViewing and buying a house under Covid conditions was never going to be easy but Tiffany and Florence from Hamptons, Guildford were exceptionally friendly and considerate. Tiffany was always reachable and the process went smoothly. I recommend this branch of Hamptons, very highly. Thank you.
5/5
GoogleFrom start to finish, Simon, Stuart & Rosie have been fantastic in helping us secure a sale at the price we wanted for our house in Cranleigh. They were always willing to discuss our thoughts, offer advice and guide us through. They put a huge amount of effort into ensuring the sale was progressing and made cross-party communications flow smoothly. We cannot recommend them highly enough.
Thank you for taking the time to leave us a review! We take great pride in our staff and are so pleased to hear that Simon, Stuart and Rosie provided you with a 5* service! Customer care is very important to us and we really appeciate you taking the time to leave us your feedback, I will be sure to pass on your kind comments to the team!
5/5
GoogleGreat experience. Helped me in a difficult situation when looking for a rental flat. Will definitely use again. Thanks.
Thank you for taking the time to leave us a review Antonio. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe used Hamptons for our house sale following a disappointing experience with another agency. From the start Hamptons, and Stuart in particular, were helpful and professional, marketing our house very well despite unique quirks in the property. When our first offer fell through they promptly remarketed and found another buyer quickly. They chased all parties right through to completion. We thoroughly recommend.
Thank you for your feedback Alan, it is wonderful for us to receive such positive feedback about Stuart and the team in Guildford, especially that they worked hard to chase the relevant parties on your behalf. Feedback of this nature is very important to us and we look forward to sharing your review with the whole team. Thank you again.
5/5
GoogleHamptons was amazing help in our move from overseas. Everyone that helped us there, from the letting agent to the property manager, was extremely friendly and supportive when we had questions. Their responses to any issues at the property were quickly addressed and their online portal worked very efficiently. We received excellent service and would recommend them for anyone seeking a home to let.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a fantastic experience with the team in Guildford. We take great pride in our people and are thrilled to hear that support offered through everyone in the office had such a positive impact on your experience. We hope you are enjoying your new home, thank you again!
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Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
