Trusted Agent profile · Guildford
★★★★★
153 reviews across 1 platform
192 High Street, Guildford, GU1 3HW
Part of Hamptons, see every office.
Hamptons's office in Guildford, at 192 High Street, is rated 4.9 out of 5 across 153 reviews on 1 platform, including 153 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GoogleExceptional service, and advice following our recent property search for Guildford and surrounding area due to relocation for job purposes. I was pleased with the enthusiam and excellent knowledge that Victoria our agent offered in negotiating our letting, she wanted the best for us as first time tenants, and worked to our tight time limit for moving in. I would recommend Hamptons as I found them very professional, and efficient.
5/5
GoogleGood and responsive service
Hi Jo! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
5/5
GoogleFrom Start to Finish Jade helped us far and beyond. So smooth , we never had this kind of amazing treatment in any other agency. Thank you so much
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Jade had such a positive impact on your experience with us. It is particularly fantastic to hear that from start to finish she went above and beyond to provide you with a 5* service. We take great pride in our people and look forward to sharing your feedback with Jade and the team. Thank you again!
5/5
GoogleMe and my girlfriend were trying to find an apartment in Guildford town. Philip responded to us really quickly and professionally. The procedure of signing the contract was easy and efficient. Whenever we had questions, Philip would respond within a day. We are satisfied with the service of the Hamptons and Philip! ☺️PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleWorst agency ever, never replied to emails or returned deposits in time. Unrelaible, try and steal your money and overcharge. I would not recommend to anyone.
Thank you for leaving us a review. Unfortunately we have no records of a tenancy in your name but would like to look into your experience further, please email customercare@hamptons-int.com with any additional information which may help us find you on our system.
5/5
GoogleBen guided us efficiently and expertly through the whole renting process. It is the first time my partner and I have rented and the team made it an easy journey from start to finish! Can not fault the service in any way. very happy!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleTia Manger has provided exceptional service over the past two years. Always courteous and professional - and very much on top of matters!
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with Tia and the team. Thank you again!
5/5
GoogleTiffany has had to manage the difficult task of representing both the Developer and ourselves and making us both feel that we are the priority. She has been responsive and fair and has made us feel that we are valued clients. All with a smile.PositiveProfessionalism
5/5
GoogleIt took us a long time to find a house for rent in Haslemere. When we contacted Philip Birkett from Hamptons he was great. He helped us with professionalism and solved all the questions that we had. I highly recommend Hamptons.PositiveQuality, Professionalism
5/5
GoogleVery good service from Hamptons Guildford letting agents.. Extremely impressed - its been a long term since I rented anywhere and Philip Birkett took care of everything including last minute requests from me and changes of date to rental. Would thoroughly recommend.
5/5
GoogleAn excellent experience from beginning to end -- professional, courteous, full of energy and effective. Rescued us from our previous agents and secured two offers within a fortnight. As both a buyer and seller through Hamptons I've noticed their online marketing is first-rate and they leverage their network well.
5/5
GoogleExcellent, professional advice and top customer service from Stuart at Hamptons Guildford
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear Stuart provided you with a 5* service, we look forward to sharing your review with him. Thank you again!
5/5
GoogleExemplary service from viewing to move in. Would recommend.
Thank you for leaving us a review Adam, it is fantastic to hear our team in Guildford provided you with such a positive service and we look forward to sharing your review with them, thank you again.
5/5
GoogleWe would always recommend Hamptons Sales team. Simon Jordan and Tiffany Finbow we’re completely professional, kept us in the picture constantly as the sale progressed and nothing we asked was too much trouble.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe recently bought our first home through Stuart at Hampton's and he could not have been more helpful guiding us through the process and answering all our questions. His help was invaluable.
5/5
GoogleFirst class service once again offered by Hamptons for my rental property. They make the process from start to finish stress free, with fantastic professional staff.
4/5
GoogleSophie Rosser, my Property Manager, was always extremely helpful and courteous. However, I did find the fees that Hamptons charged when renewing the contract of an EXISTING tenant were excessive.
5/5
GoogleGreat service from start to finish, made my move extremely easy and hassle free.PositiveProfessionalism
4/5
GoogleRating only, no written review.
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
4/5
GoogleNice staff
Thank you for the great feedback Froilan. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Guildford was exceptional. The team will be pleased to read your review!
5/5
GoogleRating only, no written review.
Thank you for leaving us a review, we are delighted to hear you received a 5* service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
