Hamptons London reviews

★★★★★ 5/5

Google

I’ve had a fantastic experience moving into my new property with Hamptons Tower Bridge! From the start, the entire team has been amazingly helpful and responsive. A huge thank you to Saima, who has been managing the property so promptly and efficiently, she made the entire process completely smooth and stress-free. I also want to mention Maisie, Federica, and Mario, who have all provided incredible support and assistance along the way. The team's professionalism and attention to detail made a huge difference. Highly recommend Hamptons Tower Bridge!

Danilo · 20 September 2026

★★★★★ 5/5

Google

We had an excellent experience with Henry Allan at Hamptons Tower Bridge. Throughout the entire process, Henry was professional, understanding, and incredibly supportive. He was always available to answer our questions and was very prompt in getting back to us, which made everything much less stressful. Henry took the time to listen to our needs, kept us informed at every stage, and provided guidance whenever we needed it. His dedication, excellent communication, and friendly approach made a real difference. We would highly recommend Henry Allan to anyone looking for a reliable and professional estate agent. Thank you, Henry, for all your help and support!

Alba · 11 July 2026

★★★★★ 5/5

Google

The 5-star rating is to our property manager, Saima Hasib, in particular. Though only our property manager for the last few months of our tenancy, Saima was the best one we had by far. Professional, punctual and empathetic to the problems we faced renting one of Hamptons properties, Saima made our experience interacting with Hamptons a lot better than previous property managers. So, the 5-star rating goes to Saima!

Alfie · 11 August 2026

★★★★★ 5/5

Google

Working with Scott and Saima (Letting Team) has been a fantastic experience. They are both exceptionally efficient and tackle every request with a no-nonsense, get-it-done attitude. Whenever an issue arises, Saima is on it right away, communicates clearly, and, most importantly, sees every matter through to the very end. It’s rare to find a property manager so organized, reliable, and genuinely caring. Thank you for making things so easy, Saima and Scott!

Motom · 11 July 2026

★★★★★ 2/5

Google

Unfortunately, a very disappointing experience with Hamptons Tower Bridge, particularly during the final few months of our tenancy. After nearly four years as reliable tenants, I felt there was very little consideration for the fact that this was our home. Communication from Scott was often rude, abrasive and lacking in empathy, particularly when discussing a potential tenancy renewal. The move-out process was equally disappointing. There was little guidance around checkout expectations, which I believe contributed to avoidable deductions from our deposit. We also received repeated requests for same-day property viewings, despite our tenancy agreement requiring 24 hours’ notice. Moving home is already stressful and expensive, and I expected much better from an established lettings agency. Our landlord was always fair and reasonable, but unfortunately I cannot say the same for our experience with Hamptons. I hope this feedback is taken seriously and helps improve the experience for future tenants. I certainly wouldn’t choose to use Hamptons again.

Emily · 10 October 2026

★★★★★ 5/5

Google

We cannot recommend Federica highly enough. From our very first viewing, she has been absolutely exceptional in helping us secure our dream flat. Her responsiveness has been incredible - whether it was a quick question about the property or urgent paperwork, she replied within hours, sometimes even minutes. What truly set Federica apart was how proactive she’s been throughout the entire process. She didn’t just wait for us to ask questions - she anticipated our needs, kept us updated at every stage, and even flagged things we hadn’t thought to consider. She went above and beyond to ensure everything moved smoothly and quickly, which made all the difference in such a competitive market. If you’re looking for someone who will fight for you, communicate brilliantly, and make the whole experience as stress-free as possible, Federica is your person.

Maria · 16 January 2026

★★★★★ 5/5

Google

I Just want to say , Federica Salvati from this agency is the best , From the beginning of the rental process until the keys were handed over, she did everything she could. She even took time out of her own schedule to deliver the keys to the house outside of his working hours late night .She is very kind, patient, and helpful; I'm lucky to have worked with her. We rented the house from another country without ever seeing it, but thanks to Federica, we weren't disappointed. SHE IS THE BEST

Anıl · 16 January 2026

★★★★★ 5/5

Google

I would like to sincerely thank Federica for her help in finding an apartment. She was always punctual, consistently in a great mood, and very easy to communicate with. Most importantly, she truly listened to what I wanted and selected options that matched my needs perfectly, without wasting my time on unsuitable listings. The whole process was smooth, professional, and stress-free. I would happily recommend her and this agency to anyone looking to rent an apartment.

Mila · 16 January 2026

★★★★★ 5/5

Google

I had a great experience with Hamptons, renting a new flat. My assigned agent Mario was extremely helpful and handled everything quickly and smoothly. All of my questions were thoroughly answered. I definitely recommend it here if you’re looking to rent.

Yağmur · 27 September 2026

★★★★★ 5/5

Google

A big shoutout to Mario who made my renting process very easy and fast he was very helpful with all the things and helped me to find a best house I will recommend to take help from him when ever you want to let thank you so much for help really appreciate ❤️🙏🏻 …

Misri · 11 June 2026

★★★★★ 5/5

Google

Since taking over the management of my property, Saima Hasib has been excellent to work with. Communication is prompt, professional, and helpful. Any issues are addressed efficiently, and I have always found Saima responsive and supportive. Overall, I have had a very positive experience and would be happy to recommend the service.

Kas · 11 June 2026

★★★★★ 5/5

Google

I recently moved into a new property managed by Hamptons (Tower Bridge branch), and the entire experience was smooth and reassuring thanks to their incredible team. Throughout my move-in process, the whole team was extremely responsive, supportive, and solution-oriented, especially Federica, who truly went above and beyond. She was always patient, kind, and efficient in handling all my concerns, no matter how small. I felt genuinely cared for, which made a stressful transition feel much easier. Thank you Hamptons and especially Federica for your professionalism and kindness. Highly recommended! 🩷🩷

Başak · 8 August 2025

★★★★★ 5/5

Google

I've had really mixed experience with property management agents over the years, but can firmly recommend Saima Hasib at Hamptons - responsive, helpful, just a pleasure to deal with.

Simon · 11 July 2026

★★★★★ 5/5

Google

I recently moved to London from overseas and interacted with several leasing companies to find and secure my flat. Hamptons was by far the best. Federica was friendly, professional, responsive, and helpful at every stage of the letting process. London is a fast-paced and competitive market, and I was able to land the perfect flat because of Federica's excellent service. Thank you!

Paul · 13 October 2025

★★★★★ 5/5

Google

Mario has been absolutely amazing throughout my search for a new home. As I was not in London at the time I couldn’t attend the viewing in person, Mario kindly offered to arrange a virtual tour and helped us to secure the property. The entire communication process was smooth, efficient, and stress-free. Mario is incredibly professional and patient, we really enjoyed our experience. Highly recommend!

Ai · 13 September 2025

★★★★★ 5/5

Google

Federica is the reason for my 5 stars. Though I didn’t end up renting one of her properties she went above and beyond to help me with the property search. She’s prompt, easy to work with and truly understands your requirements. She’s the best estate agent I’ve ever interacted with and I wish her all the best!

Reshma · 28 November 2025

★★★★★ 5/5

Google

Federica was a huge help with showing and leasing our flat in London! My partner and I had just moved from the US so weren't familiar with the UK leasing process but she made us feel well informed and comfortable throughout the process. Everything went smoothly! Thank you so much Federica!

Theresa · 16 January 2026

★★★★★ 5/5

Google

Recently completed a flat sale through Hamptons, and I couldn’t be happier with the experience. The team, and particularly Alex and Charlotte, delivered an exceptional level of service that exceeded my expectations. From the start, Hamptons stood out for their professionalism and expertise. Charlotte played a key role, expertly navigating the negotiation process and ensuring everything ran smoothly. She brought a great mix of technical skill and a personal touch, which made a potentially stressful process feel much easier. What impressed me most was how well the entire Hamptons team worked together to manage the complexities of the sale, keeping us informed and on track throughout. Their approach was efficient, effective, and always client-focused. After two years of little progress with a different agent, Hamptons were able to secure a fantastic sale price and complete the deal in a much shorter timeframe. The difference was night and day, and I’m so glad we made the switch. If you’re looking for a professional, reliable, and results-driven estate agent, I can’t recommend Hamptons, and especially Alex and Charlotte, highly enough.

Andrew · 19 January 2025

★★★★★ 1/5

Google

Horrible experience with this office. They sent an electrician (First Place Electrical Services Ltd) to check electricity (when we were out of country) at end tenancy. Electrician left heating/boiler on and we were away that entire month (December) so incurred a huge bill (we sent proof of usage when electrician went in flat vs normal usage, and tickets that we were out of country). Hamptons and the electrician ignored us; completely unprofessional and unethical. Will be reporting to authorities and Ombudsman. A shame as the service from Federica from this office to find another tenancy was excellent (and was checking in on this matter). Rest of the office had a "dont care / you cannot do anything about it" approach on our matter.

Haris · 11 May 2026

★★★★★ 5/5

Google

Mario was fantastic. He was super efficient and helpful during the entire process of finding our new home - the general guidance, support and process was super easy and helped to have a smooth move/transition. Thanks a lot!

Mariana · 16 March 2026

★★★★★ 5/5

Google

We recently moved to London and Federica helped us through the whole process. She is so friendly and professional. Moving to London from another country turned out to be very easy and less stressful, thanks to Federica. Great job, great communications. Thank you so much!

Roma · 16 January 2026

★★★★★ 5/5

Google

Overall a great experience with Hamptons (Tower Bridge). We worked with Mario, who promptly set up viewings on request and responded to any queries we had promptly. Process was far better than other estate agents in London we’ve had to deal with. Would recommend!

Joe · 16 January 2026

★★★★★ 5/5

Google

I would like to thank Mario for helping me find my room the process was seamless can't say anything bad when I had questions he gave me clarity.

Kemi · 11 May 2026

★★★★★ 5/5

Google

We recently finalized our property search and Federica was absolutely amazing!! The viewing was arranged super quick and she helped us with all our queries. She then went above and beyond to negotiate great deal for us with the landlord. Highly recommended!’

Madhav · 16 January 2026