Trusted Agent profile · London

Hamptons London reviews

4.8

★★★★★ Excellent

228 reviews across 1 platform

41 Shad Thames, London, SE1 2NJ

Hamptons's office in London, at 41 Shad Thames, is rated 4.8 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.8.

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4.8 / 5

228

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We initially tried another agent but their lack of professionalism slowed our sales process down. We then assigned Hamptons as sole agents - they delivered almost immediate success. Highly recommended!

John · 18 June 2018

5/5

Google

Very positive experience. Jack helped all the way through with the let of our property. Really helpful, efficient and friendly.

Rosa · 17 June 2021

5/5

Google

Despite tough market conditions, Hamptons not only managed to sell my property they also handled a particularly difficult "chain" that went above and beyond my expectations....very professional service!

Clive · 18 June 2018

5/5

Google

James Isaac at Hamptons was absolutely fantastic. Really helpful, efficient and friendly. I'd wholeheartedly recommend him to prospective renters.

Sophie · 17 June 2020

5/5

Google

Rating only, no written review.

Manav · 28 November 2025

Agent replied · 12 December 2025

Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!

5/5

Google

The Hamptons Tower Bridge team have always been professional, diligent and trustworthy agents to deal with. I highly recommend them!

Sam · 19 June 2014

5/5

Google

Very helpful and responsive. Made every effort to push through a difficult transaction. Would recommend.

Adam · 18 June 2018

5/5

Google

A very good and professional team at Hamptons Tower Bridge. Thanks for all your help. 10/10.

Francesca · 19 June 2014

5/5

Google

The team had been very helpful and professional, a pleasant experience.

Rita · 18 June 2016

1/5

Google

Rating only, no written review.

Sikhei · 12 May 2025

Agent replied · 9 September 2025

Thank you for your feedback and we’re sorry to hear about your experience.  We’d appreciate the chance to learn more about what happened so please feel free to email us at customercare@hamptons-int.com and we’ll be happy to look into it further.

1/5

Google

Rating only, no written review.

Nake86al · 19 December 2024

Agent replied · 26 December 2024

Hi, We apologise for any inconvenience. Your feedback is valuable to us, please send an email with your contact details to customercare@hamptons.co.uk in order for us to get in touch with you.

5/5

Google

Great service

Caroline · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review Caroline. We are so pleased to know that the team provided you with a high level of service!

2/5

Google

Rating only, no written review.

Teresa · 17 June 2021

5/5

Google

Rating only, no written review.

Obinna · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving us a review, we are delighted to hear you received a 5* service from our Tower Bridge team and we look forward to making them aware of your review.

5/5

Google

Rating only, no written review.

Guy · 18 June 2019

Agent replied · 16 June 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to see you received a 5* service from our Tower Bridge team. Thank you again!

5/5

Google

Rating only, no written review.

Tom · 18 June 2019

Agent replied · 16 June 2024

Thank you for leaving us a review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service! Thank you again!

2/5

Google

Rating only, no written review.

Gaynor · 18 June 2018

Agent replied · 16 June 2024

Dear Gaynor, thank you for taking your time to leave us your feedback. I am really sorry to see you only rated us two stars. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com. Many Thanks.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews
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