Trusted Agent profile · London
★★★★★
228 reviews across 1 platform
41 Shad Thames, London, SE1 2NJ
Part of Hamptons, see every office.
Hamptons's office in London, at 41 Shad Thames, is rated 4.8 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleHamptons have been universally friendly and enjoyable to liaise with in renting my apartment in London. Mario, my main point of contact, has answered my questions well, and has never hesitated to call me when necessary. I have enjoyed using them as my estate agent this year.PositiveProfessionalism
5/5
GoogleDaniel and the rest of the Hamptons team were super helpful in finding me a new home. Smooth experience and they over delivered. Highly recommended.
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Daniel. We take great pride in our people and are very pleased to hear everything went smoothly and the team went above and beyond to support you. We look forward to sharing your review with the team, thank you again!
5/5
GoogleIt was lovely to meet James while I was trying to find a place to rent. He listened to my needs and situation and was able to negotiate suitable terms with the landlord. He was responsive and always kept me in the loop about the progress and proactively followed up on the situation. Would definitely recommend!
5/5
GoogleExcellent professional service by Will and his team. Thoroughly recommended
5/5
GoogleExcellent service from Jack and James - both are friendly, professional and knowledgeable about the area/client-base. Couldn't ask for much more!
Thank you for your feedback Taalib, we are delighted to hear Jack and James provided you with such a high level of customer service and we look forward to making them aware of your review. Thank you again.
5/5
GoogleWe have been highly impressed with all the ongoing help provided by the Tower Bridge letting team in finding tenants to our Tower Bridge property. They have been very courteous and we appreciate their professionalism and patience during our dealings with them. We have no hesitation in recommending them to anyone wanting to let their property. Aris
5/5
GoogleReally professional real estate agents. Very easy to reach and respond. I would definitely work with them again in the future.
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with them. Thank you again!
5/5
GoogleExpert knowledge of the local market and an ear to the ground. We relied on Hamptons to uncover the ideal property and they delivered. Always there to answer questions and went out of their way to accommodate viewings at a moments notice. They did a great job and we are now looking forward to moving in!
5/5
GoogleGreat service, would recommend. James Isaac at Hamptons went above and beyond find us the perfect flat to rent at the right price. The process was smooth, efficient and professional, and also very accommodating to the fact we couldn't come to London given lockdown.
5/5
GoogleHamptons are an excellent company employing efficient, dedicated and reliable staff who are always a pleasure to deal with. Working in the property industry, one encounters a range of people and the team at Hamptons are really 2nd to none. I would absolutely recommend them if you are selling your property.
5/5
GoogleWe were delighted with Hamptons’ very professional advice for our flat letting process and the effective and supportive work of their team. Their systems and procedures were all very efficiently set up and applied. Many thanks to all!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA very positive experience with Hamptons Tower Bridge - interacting primarily with Will and Camilla. They helped us get a sale over the line which had a hard deadline for completion, at all points Hamptons were flexible and open to suggesting imaginative solutions to the many roadblocks we encountered.
5/5
GoogleI have been a landlord using Hamptons for the last seven years and their service has always been excellent from start to finish. My most recent experience with Jonathan two weeks ago was stress free and seamlessly executed. Very happy and satisfied with your service.
5/5
GoogleWe were the buyer. Hamptons, as agent for the seller, worked tirelessly to keep the lines of communication open and clear, making sure there were no misunderstandings. He kept everybody calm so that the inevitable small hiccups did not develop into deal-threatening seizures.
5/5
GoogleThe Shad Thames office have successfully sold two properties for me in the past six months. Will Wisbey, the Sales Manager, showed excellent insight in what continues to be a difficult market. He provided informed advice on pricing and handled negotiations very professionally.
1/5
GoogleRating only, no written review.
Thank you for your feedback. We are sorry to see that you feel your experience did not meet expectations. As we are unable to identify your circumstances from this review, we would welcome the opportunity to understand your concerns and investigate the matter further. Please contact our Customer Care team at customercare@hamptons.co.uk, providing your name, property address (if applicable) and details of your experience, and we will be happy to look into this for you.
1/5
GoogleIf I could give no star I would the person I was dealing with was Varuty and she was so rude and unprofessional that I had to close the phone on her face as I could take the abuse much longer. Avoid!
5/5
GoogleVery polite and attentive.
Thank you for leaving us a review, we are delighted to hear provided you a 5* service and look forward to making them aware of your feedback.
5/5
GoogleThank you to all the team at Hamptons Shad Thames for the excellent service in the purchase our flat. The whole transaction went extremely smoothly due to the diligence and professionalism of Camilla and the rest of the team.
5/5
GoogleThe team were great and sold my flat very quickly where other local agents in the Shad Thames area had failed. They have access to a good network of targeted buyers. I wouldn't hesitate to recommend them.
5/5
GoogleSpent nearly a month searching for a property, and Georgina at Hamptons was by far the most helpful and professional estate agent I came across; I would definitely recommend Hamptons to anyone for their property search.
4/5
GoogleHamptons have handled my UK property from purchase, rental management and sale. Throughout they have provided a highly professional service and I would recommend them to anyone investing in U.K. property, especially from overseas.
5/5
GoogleRating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleWill did a great job - he was very active in pursuing solicitors on both sides - ensuring answers were found, momentum was maintained and our purchase was successfully completed on a tight deadline.
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Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
