Trusted Agent profile · London
★★★★★
228 reviews across 1 platform
41 Shad Thames, London, SE1 2NJ
Part of Hamptons, see every office.
Hamptons's office in London, at 41 Shad Thames, is rated 4.8 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHamptons were amazing during the process of looking for a property. Replies and help was incredibly fast and they listened very well to our requirements when giving us a selection of properties. Service was five-star.
Thank you for taking the time to leave us a review Grace. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleVery happy with the experience with these agents, Daniel was very helpful throughout the process and made sure to make things work out as well as he could. I would definitely recommend!
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to receive such fantastic feedback about Daniel! We take great pride in our people and look forward to sharing your review with him, thank you again.
5/5
GoogleWill and his team provided responsive and professional help selling for me in a difficult market. Their communication with me was prompt and supportive in stressful circumstances. I would highly recommend the services of Will and his brilliant team and am grateful for the way they conducted the sale and were able to carry it over the line for me. I can't thank them enough.
5/5
GoogleIt is great to work with Mario, who let a property for me and took me only little time, which is impressed since I know how difficult to rent an apartment with a good rent+location in London before the new semester of the uni. Thanks a lot!
Thank you for taking the time to leave us a review Yucia. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleProfessional agent with local market knowledge. I have continued to use them for years as they are capable, responsive and trustworthy. The Hamptons team are experts and I would recommend using them if you have property to rent in the area.
Hi Jennifer, we are delighted that you enlisted Hamptons Estate and Letting Agents Tower Bridge and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleExcellent customer service! I needed a rental at short notice, James Isaac went the extra mile to ensure everything went smoothly. Responsive & professional, I’d definitely recommended Hamptons.
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us, particularly James. It is especially great to hear James went above and beyond to assist you, and provided a responsive and professional service. We take great pride in our people and look forward to sharing this feedback with the team. Thank you again.
5/5
GoogleCharlotte McGabe was an absolute star. She was very supportive throughout the purchase of my flat, going the extra mile and being a first time buyer that’s exactly what I was looking for. Highly recommend!
Hi Theodora! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
5/5
GoogleFantastic service. Peter has done a terrific job in finding the right buyer and my thanks to Jamie for his hand holding over the past couple of weeks.
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Peter and Jamie had such a positive impact on your experience with us. We take great pride in our people and look forward to sharing your review with the whole team. Thank you again!
5/5
GoogleWill and Pete offered an excellent service. I have been trying to sell my flat with a different estate agent for months. Will and Pete sold it within 2 weeks. It if wasn’t for Will I would have never sold the flat as my solicitor was useless and Will did most of the work. I cannot recommend Will and Pete enough.
5/5
GoogleHamptons have looked after my property for many years, no complaints at all, always dealing with any awkward issues and/or tenants so I don't have to be involved. Well done and many thanks! R
Thank you for taking the time to leave us a review Richard. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWill Wisbey went above and beyond in order to secure the purchase of our first flat in Bermondsey. We are so delighted with the commitment he gave in order to move things along much quicker than they would have otherwise. On top of that, he is a genuinely lovely guy with a great sense of humour! :-)
5/5
GoogleOur experience with Hamptons Tower Bridge lettings team, specially Mario, has been very good. Mario helped us find a flat that met our requirement and made whole negotiation and signing process very smooth for us.
Thank you for your review Vidhi. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
1/5
GoogleFrom move in to move out, the most incompetent team I have ever had the ill fortune of dealing with personally or professionally.
Hi Joe, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate and Letting Agents Tower Bridge sets. Please could you send us an email to customercare@hamptons.co.uk, so we can get in contact with you. Thank you.
5/5
GoogleWill and the team recently sold my flat and did a fantastic job. They pay great attention to detail with regards to the initial valuation and do an excellent job of managing the sale from start to finish. Overall a very professional estate agent who I will look to use when selling property in the future.
5/5
GoogleSeamless, efficient (same day) and rapid re-letting of my Tower Bridge apartment. Great work from Jonathan and team -thank you!
Thank you for leaving us a review, we take customer service very seriously and are delighted to hear you are happy with our services. Thank you again!
5/5
GoogleReally good service and advisors if you are looking for a new flat to rent. Friendly staff and very professional. James was our agent, and he quickly understood our needs and showed us a decent number of flats that matched our criteria. Highly recommended.
5/5
GoogleThe whole process of seeking, through to acquiring a new property, can be quite a daunting experience, so it matters to have the support of a good Estate Agent affiliated to a reputable Agency. …
5/5
GoogleFrom the first viewing of the house through to completion and all the way to small issues that needed resolving post purchase, Jamie was lovely to work with and followed up very quickly on our behalf. Communication was always fast and clear.
5/5
GoogleExcellent service from all at the Shad Thames office , particularly Will Wisbey and Peter Papanicolau , without whom our very challenging flat sale would not have occurred. Cant thank them enough for their professionalism,great negotiating skills , hard work,and excellent communication throughout. Recommend without hesitation
5/5
GoogleWill, Peter and the team did a fantastic job of selling our flat in Bermondsey. I nearly accepted an offer 10% lower than they secured for me. Always happy to help, diligent and capable. I only have positive things to say about the experience. Thanks guys!
5/5
GoogleJonathan Isaac was an absolute pleasure to work with and he made the process of moving out from the property I had been renting, a far smoother one. He was professional, articulate and pragmatic. I would highly recommend working with him if you are able to!
5/5
GoogleBeen using Jonathan and his team services for over 3 years now. They are highly competent, very easy to deal with and on top very nice people! As a landlord I cannot recommend them enough.
5/5
GoogleThis office was really great - they sold my flat in no time, and they were surprisingly polite and efficient. I spoke to the buyer after we exchanged, and she also said she'd had a great experience with the agent. I'd really recommend Simon Ewardson.
5/5
GooglePeter was superb in helping me buy my first property. He was responsive and was always on top of everything, he made the process very easy as a first time buyer, would definitely recommend.PositiveResponsiveness
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