Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt is with great sadness that Ameesha is leaving Hamptons but I wish her much future happiness as a Mum!
Ameesha has been superb in her dealing with the management of my flat in Tower Bridge, rectifying each issue with great efficiency yet retaining her sense of humour throughout. I'm going to miss her - Who knows,maybe she will return and if so, please can she look after my apartment again?
Annie · 18 June 2019
Agent replied · 16 June 2024
Thank you for leaving us a review. We take customer service very seriously and are thrilled to receive such fantastic feedback about Ameesha. In particular it is brilliant to hear how helpful and happy she was whilst managing your property, we have no doubt your new Property Manager will be just as fantastic! Thank you again.
★★★★★ 5/5
GoogleI've had a great experience working with Axel and Sophia in the Hamptons Tower Bridge office. Both are extremely professional, knowledgeable and prompt in responding to any questions I had. When I first met with Axel, he was certain that Hamptons could find me the right tenant for my property, and within literally two days of listing the property, he and his colleague Sophia found me the perfect tenant at the full asking price. I would highly recommend working with Hamptons Tower Bridge.
Michael · 17 May 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review Michael. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleFederica was fantastic in helping us rent Flat in Greenwich! She made the whole process so easy with her quick responses and friendly approach. We also learned she recently moved from Greenwich to Tower Bridge. Thanks so much, Federica, you’re amazing! Highly recommend!
Henry · 8 April 2025
★★★★★ 5/5
GoogleVery pleased with the work of Alex Dolley and Peter Papa in the Tower Bridge branch. Both worked swiftly and efficiently to put my property on the market and secure a sale in difficult market conditions. Hamptons also helped ensure that the process to exchange was smooth. Peter was always available for questions. I would certainly recommend this agency for central London sales.
Mehdi · 18 June 2019
Agent replied · 16 June 2024
Thank you for leaving us a review. Customer service is very important to us and are we delighted to receive such wonderful feedback our Tower Brdige office. In particular it is wonderful to hear that Alex and Peter had such a positive impact on your experience with us, we look forward to sharing your review with them. Thank you again!
★★★★★ 5/5
GoogleHamptons helped us with the sale of a flat near Tower Bridge. The ownership position was challenging to say the least but at all times Alex and Charlotte were incredibly helpful and always professional in their approach.
Charlotte was the primary point of contact and provided good feedback at all times and was extremely responsive as issues arose during the sales process.
I would have no hesitation in recommending Hamptons Tower Bridge for anyone looking to sell a property in the area.PositiveResponsiveness, Quality, Professionalism, Value
Angus · 25 August 2022
★★★★★ 5/5
GoogleI have been a landlord with Hamptons for several years and have been very happy with the service I have received. Megan has been managing my property for me and she has always ensured my property is looked after and goes the extra mile to get things done for me. Fully recommend them as agents to manage your property
Ryan · 17 June 2020
Agent replied · 16 June 2024
Thank you for leaving us a review. Customer service is very important to us, so it is wonderful to hear that Megan has had such a positive impact on your experience with us. It is especially great to she goes the extra mile to assist you and you would recommend our services further. We take great pride in our people and look forward to sharing your feedback with the team. Thank you again.
★★★★★ 5/5
GoogleFederica
Always goes the extra mile and nothing is too much trouble
Pleasure to work with...
Jezza · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, we thrive on going above and beyond for our customers! It has been a pleasure working with you, we look forward to continue providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons have continued to provide me excellent service for many years in letting my Shad Thames apartment. Recently I had been planning to finally sell. My initial dealings were with Charlotte (McCabe) in Sales who was excellent in discussing and starting the process. Hamptons advised it may also be worth considering continuing to let for the short term in the present climate. Axel (Castillo), in Lettings acted quickly and effectively offering excellent prospective tenants and they moved in seamlessly within a few days. In my longer-term interests, they will review the market in the springtime and advise again. Sophia (Coughlan) has been incredibly proactive arranging all documentation and support to myself and ensuring the new tenants wellbeing. All three of them, not forgetting all their other colleagues in the office, certainly went the extra mile in providing an absolute top-class service. Thank you so much for your enthusiastic, thorough, and speedy work.
Joe · 19 November 2023
Agent replied · 16 June 2024
Thank you for your wonderful review Joe. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
Googleit's my first time relocating to london and the service level is absolutely insame , thanks mario and your company's help !
张夙 · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are delighted to have been able to make your relocation to London a smooth and stress-free experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent experience from start to finish! Kyle McCall was professional, patient, friendly and always quick to respond. His clear, consistent communication and genuine care made the entire process smooth
Manal · 12 November 2025
Agent replied · 12 December 2025
Thank you for the kind words! We're so glad to hear you had an excellent experience with Kyle. Providing exceptional service and making the process smooth is what we strive for. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just wanted to express my gratitude for all the hard work Peter, Alex and the team have put in to get my deal over the line. I always felt like I could trust their advice, and believed they were batting as hard as they could to achieve the right sale on what was, at times, a very sticky wicket.
Tom · 18 June 2019
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighthed to read such positive feedback about the team in Tower Bridge. In particular, it is wonderful to hear that the advice and support Peter and Alex offered you was useful and we look forward to sharing this feedback with them. Thank you again!
★★★★★ 5/5
GoogleMy wife and I were tenants at a properly managed by Megan Sillett for 3+ years. Even after we moved out, she continued to be helpful and responsive to solve problems - she really cares for Hamptons' tenants and we commend and recommend her.
I · 23 May 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are happy to hear Megan went above and beyond to take care of you and your wife during your time as tenants. We strive to provide excellent customer service and are glad to know it was recognised. Thank you for recommending Megan! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy husband and I had a wonderful experience with Federica Salvati! She showed us great flats and took the time to answer all our questions. We really enjoyed our experience and highly recommend working with Federica!
Jillian · 10 August 2025
Agent replied · 9 September 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFriendly and amazing services, Mario helped us a lot to get a flat in London. He is very professional and warm hearted staff. I highly recommend this agency.
James · 13 October 2025
Agent replied · 12 December 2025
Thank you for your kind words and for choosing our agency, we're thrilled to hear that Mario provided you with excellent service and helped you find a flat in London. Our team prides itself on being both professional and warm-hearted to make your experience top-notch. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service from Hamptons. Someone was always available even on the very rare occasion my main contact (Jamie) wasn't. They always kept me up to date and guided me through the process of purchasing a property, which was new to me. Instrumental in helping me go from offer to completion in 6 weeks.
Edward · 17 June 2020
Agent replied · 16 June 2024
Thank you for leaving us a review Edward. We are delighted to receive your feedback about our Tower Bridge team and in particular are extremely pleased to hear that when Jamie was unavailable another member of the team were able to positively assist you. We take customer service very seriously and look forward to sharing your review with the team, thank you again.
★★★★★ 4/5
Googlejonathan Isaac, Hamptons Tower Bridge Lettings Manager, has consistently helped to bring good quality tenants to my property. He is knowledgeable, approachable, and non- pushy. He runs a good team who have just managed to find a run-on tenancy for me in a short space of time. I would wholeheartedly recommend Jonathan and his team.
Catherine · 18 June 2019
Agent replied · 16 June 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 4* service, particularly Jonny. We take great pride in our people and look forward to sharing your review with them. If you have any further feedback as to how we could receive 5*s in the future, please email customercare@hamptons-int.com. Thank you again!
★★★★★ 5/5
GoogleI switched to Hamptons from a different estate agent a few years ago (I have two flats that I rent out) and have never looked back. Jonathan Issac and his team are very professional and also very personable, providing practical advise as well as introducing good tenants. Very happy with the service and the team.
Kelly · 18 June 2019
Agent replied · 16 June 2024
Thank you for leaving us a review. We take customer service very seriously and are thrilled to receive such fantastic feedback about the Jonathan and the team. In particular it is wonderful to hear the team have provided you with useful advice and continue to offer a professional 5* service. Thank you again!
★★★★★ 5/5
GoogleI was in contact with mr. Daniel Isaac and he arranged an excellent deal for us. Also the general Manager ms Ameesha arranged super fast all the maintenance issues we had. We are fully satisfied with the Hamptons company but mr.Isaac has been outstanding and super helpful with any issue came on the way. The house is absolutely the place to stay for a long time next to st. Katharine's Docks next to Tower Hill. Hamptons made our life easier as they were easy going with an excellent guidance about the references and everything.
I spoke with many agencies but Hamptons made a click and satisfied all our desires.
Thank you mr. Daniel Isaac, ms Ameesha and Hamptons for the excellent communication and the understanding.
RECOMMENDED AGENCY 100%
Spyros · 17 June 2021
★★★★★ 5/5
GoogleI needed a flat in London at short notice. Saw the flat on Wednesday, agreed terms and completed all the paperwork by Friday and moved in on Saturday! Thanks James and team for your speed and efficiency in helping me sort this out, and your responsiveness throughout and after - great job!
Robert · 17 June 2020
Agent replied · 16 June 2024
Thank you for leaving us a review Robert. It is fantastic for us to receive such wonderful feedback about your experience working with our Tower Bridge team and we are particularly pleased to hear James was able to organise a quick and efficient move for you. We take great pride in our people and look forward to sharing your review with the team. Thank you again.
★★★★★ 5/5
GoogleWe purchased an apartment through Hamptons and they were thoroughly professional and efficient, keeping the transaction on track despite it taking such a long time. And then they let the apartment getting a great tenant and then dealing with all the move in arrangements efficiently and properly. Jonathan Isaac was especially helpful. Thank you!
Ben · 18 June 2019
Agent replied · 16 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to read such positive l feedback about the Tower Bridge office. It is particularly wonderful to hear that you were supported throughout the process of both buying and letting, we are thrilled to read that the whole office worked together. Thank you again, we look forward to sharing your review with the team!
★★★★★ 5/5
GoogleFederica helped me with the flat I rented and was very professional and kind
Michal · 16 January 2026
Agent replied · 16 April 2026
Thank you for your positive feedback! We are so happy to hear that Federica provided you with professional and kind service while helping you find a flat. We strive to ensure our customers have the best experience possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMr Axel Castillo keeps contacting me to join back his company.He was sertain that Hamptons can find tenant and it hapens for a day. Extrimly profesional,great expirience. At the same time, he shows human warmth and care, he responds on time and help even if it is not his responsibility.
I would recommend always Hampton's Tower Bridge Office
with all staff.
Info · 17 May 2024
Agent replied · 16 June 2024
Hi, we are delighted that you enlisted Hamptons Estate and Letting Agents Tower Bridge and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleGreat experience with Federica - quick and happy to help!
Ross · 16 January 2026
Agent replied · 16 April 2026
"We're thrilled to hear about your positive experience with Federica! We pride ourselves on providing excellent customer service and we're glad she was able to assist you quickly and happily. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first time landlords we chose to use Hamptons because they were fantastically professional from day one. Communication is faultless and they really do go above and beyond, answering every tiny question and being very flexible. Jack Morris has been our primary contact and his service is excellent.
Laura · 18 June 2019
Agent replied · 16 June 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are thrilled to hear that from day one you have been provided with a professional and attentive service. It is particularly wonderful to hear that all queries are responded to quickly and the team have gone above and beyond to assist you. We take great pride in our people and look forward to sharing your review with Jack and the team. Thank you again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
