Trusted Agent profile · London
★★★★★
228 reviews across 1 platform
41 Shad Thames, London, SE1 2NJ
Part of Hamptons, see every office.
Hamptons's office in London, at 41 Shad Thames, is rated 4.8 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHamptons we’re very helpful and quick with the renting and moving in process. Mario Martinez was incredibly responsive and professional
Thank you for taking the time to leave us a review Diego. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWill and Camilla were exceptional in helping me with my property search in Bermondsey and Rotherhithe. In the early stages Will took time and showed me a variety of properties and gave me an honest appraisal of each one and finally Camilla came up with a great little house that had just come to the market and was in my price range. There was no chain and the purchase went through in about nine weeks. I would heartily recommend Hamptons, and in particular Will and Camilla, to any prospective buyer or seller.
5/5
GoogleAs a first time buyer there are a plethora of agents looking to provide services and more importantly opinions (objectivity impaired of course). Working with Will Wisbey was a pleasure and refreshing experience, someone who provides advice when asked and his opinion on the market was objective, honest and portrayed reality. I viewed other properties offered by other agents and there was a fine divide between; 1) agents with a serious laissez-faire attitude (clearly too many interested parties to care), 2) agents that would constantly bombard you with calls and emails (wanting an offer but then never getting back to you). Will struck a great balance and on reflection Hamptons (Shad Thames) is a class outfit. He recognised that spending a serious amount of money requires a serious amount of thought, negotiation and due diligence. Naturally as this was my first purchase there was a lot of negotiating, pondering and hesitation (4.5 months to close) all of which Will took in his stride. He was mindful of both vendor and purchaser and always ensured to please both parties as best he could. The way in which Will conducted the transaction was exemplary and I would certainly recommend and if chance has it, work with him again!
5/5
GooglePeter and his team were outstanding. As someone new to the sales process, I was looking for an agent who could support me, act with integrity and get the right result - the Hamptons team achieved that and more. There were numerous viewings quickly after the property went on to the market, and a wonderful buyer shortly after. The customer care from Peter and his team was fantastic. Highly recommend.
5/5
GoogleWe’ve just bought a flat where Hamptons were acting for the vendor. From expressing interest in finding a flat in Shad Thames, Simon Edwardson maintained contact and provided advice on the area from his extensive knowledge. Once we’d put in our offer Simon and his team provided professional and practical support to make the deal happen. Simon was always ready to make an extra effort to resolve issues quickly and effectively. Our best experience of estate agents….ever…by a large margin.
5/5
GoogleHamptons have been brilliant in securing another tenant for my flat. Having had appalling service from a previous agent Hamptons have shown how well it can be done. Jonathan Isaac has been wonderfully efficient in ensuring a smooth transition from one tenant to another.
We take great pride in our customer service offering so it is wonderful to hear that the team have been able to assist you in finding you a new Tenant again, I hope they are settling in nicely! Thank you for continuing to use our services and for leaving us such a lovely review.
5/5
GoogleSecuring an apartment in central London can be an arduous task, but thanks to our exceptional agent, Mario, the process was rendered seamless and efficient. Mario's unwavering support and prompt responses to our inquiries were invaluable throughout our search. His expertise made navigating the due diligence process a breeze. We couldn't be more pleased with the outcome and are extremely grateful for his assistance.
Hi Naqsh! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
4/5
GoogleWe had an issue shortly after moving into our new house, whereby a vehicle was abandoned in our parking space. Hamptons (particularly Ameesha in London Bridge branch) sorted this with utmost professionalism. They guided us through the difficult process involved, and kept us updated constantly on the goings on. With having to contact the council/building management and the landlord on may occasions, this was far from an easy case to deal with. However Hamptons were exemplary. Thanks Ameesha!
5/5
GooglePeter and his team helped us to sell our apartment in a challenging market. He found us a suitable buyer and we were very impressed with his perseverance, his professionalism and the fact that he always made himself available when we needed him.
Thank you for taking the time to leave us a review. We take customer service very seriously and are thrilled to hear that the team were able to assist in selling your apartment. It is particularly wonderful to hear that through a challenging market Peter provided you with a 5* service and was always on hand to offer support. Thank you again, we look forward to sharing you review with Peter and the team!
5/5
GoogleCouldn't recommend Hamptons enough! From start to finish Daniel was absolutely amazing, keeping us up to date with everything and making the whole process as smooth as moving house can be! Daniel is an absolute gem- so down to earth and actually made the process enjoyable. We've never come across an estate agent as good as this and can't thank Daniel enough for all his hard work :)
5/5
GoogleGreat service from Federica!
Thank you so much for the kind words! We're thrilled to hear that Federica provided you with great service. We'll be sure to pass along your feedback to her. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHaving left my apartment in the capable hands of Hamptons simply meant that i had piece of mind and my property rented sooner than later. They are simply the epitome of efficiency and professionalism. Thank you Jonathan and Daniel !
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to receive such wonderful feedback at the team in Tower Bridge. We take great pride in our people and are so pleased to hear you feel your property is safe in the hands of Jonathan and Daniel. Thank you again, we look forward to sharing this feedback with them both.
5/5
GoogleHamptons helped us sell our mother's house in difficult circumstances and they were brilliant and sensitive throughout.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleOur flat had been on the market with another company for weeks. Jonathan (Isaac) found someone the same day that he started marketing it. He and everyone at Hamptons Shad Thames has been simply fantastic. Couldn't recommend them more.
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Jonathan. We take great pride in our people and look forward to sharing your review with the Tower Bridge team. Thank you again!
5/5
GoogleI would like to say a big thank you to Jonathan Isaac for always putting me in such nice places. He always works hard to make sure I get the best service possible whilst being professional and attentive.
Jonathan and the team always aim to provide to the highlest level of customer service and will be thrilled to read your review. We take customer feedback very seriously and appreciate you taking the time to provide us with a review, thank you.
5/5
GoogleThey have rented my property out for nearly 20 years now, always finding me new tenants very quickly. Jonathan Isaac is the star, always eager to go the extra mile to help out with his exceptional negotiating talents.
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Jonathan. We take great pride in our people and look forward to sharing your review with him. Thank you again!
5/5
GoogleThey’ve been very patient and helpful throughout the whole process, always taking the time to answer my questions and make sure everything was clear.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Hamptons Customer Care.
5/5
GoogleMario Martinez is a safe pair of hands for any landlord. I have no hesitation in recommending him and the team at Tower Bridge
Thank you for leaving us a review. We take great pride in offering a high level of service and are delighted to read your feedback about Jonathan. Thank you again.
5/5
GoogleBy far the best agents we have used and will continue to use. Daniel and the team are with us every step of the way ensuring we find what want when we need it. Would highly recommend.
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to receive such fantastic feedback about Daniel and the team! We take great pride in our people and look forward to sharing your review with the whole team, thank you again.
5/5
GoogleHarry and the team at Hamptons Shad Thames were fantastic in helping move internationally into my new home here in London. Went above and beyond and the process was smooth and easy. Highly recommend!
Thank you for leaving us a review. Customer service is very important to us and as a result it is wonderful to hear that the team have had such a positive impact on your experience with us. It is particularly wonderful to hear you feel that Harry and the team went above and beyond to help you, we take great pride in our people and look forward to sharing your review with them. Thank you again.
5/5
GoogleDaniel, you’re a superstar! You’ve turned a potentially stressful experience into an absolute pleasure. Hampton’s has a great product, but we all know it’s really about execution, and Daniel, you’re the best. Thank you so much Stewart
Thank you for taking the time to leave us a review! Daniel and the team in Tower Bridge are fantastic and it is great to see you were provided a 5* service! We will be sure to pass on your kind words to Daniel and the team. Thank you for choosing Hamptons!
5/5
GoogleI had great experience with Hamptons agency as I had my apartment for short renting period and Mr. James Issac was really professional amazing person and get me the apartment that really fit my need. He make the process much smoother and easier with signing the contract electronically and set the payment and handling the keys. highly recommended the agency for renting. Thank you
5/5
GoogleMy partner and I had the most amazing experience working with Mario from Hamptons Tower Bridge. From beginning to end nothing was ever too much to ask! He helped us find our absolute dream home with his kindness and perseverance! Can’t recommend highly enough
Hi there Josephine, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
5/5
GoogleI have been dealing with Holly at Tower Bridge over the last couple of weeks. She has been extremely helpful in trying to find me and my boyfriend somewhere to live. She is professional and even when there is nothing around, is constantly keeping me updated throughout. Flat hunting is a stressful time for anyone but Holly and her team make it that little bit easier. Many thanks, Zara.
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Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
