Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI worked with Axel at Hamptons on letting my property, and he was really great, professional and incredibly helpful. I have to confess we were not the easiest clients but he remained constant and flexible to our demands and changing needs. I would recommend them as the best people to deal with letting a property, and Axel went above and beyond.
Mark Β· 17 April 2024
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us a review Mark. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleI have been renting a cottage on St.Katherine Dock through Hamptons Tower Bridge for the last 4 years.
I want to express enormous thanks and appreciation to Megan Sillett (the Property Manager) for all of her help and support throughout our tenancy.
Megan has been extremely responsive and helpful. We couldn't have asked for more from Megan. She has made our experience with Hamptons Tower Bridge a superb one.
Thank you Megan!
Steve Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for the great feedback Steve. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Tower Bridge was exceptional. The team will be pleased to read your review!
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5/5
GoogleProfessional service and smooth process. Federica was amazing from initial call to last bit of details! She stands out among other agents out there and I was very lucky to work with her on the new property I rented. Looking for your place to let? I would recommend give Hamptons Estate a call
Aurimas Β· 13 September 2025
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5/5
GoogleIt is very difficult to find a house in London. Many thanks to Mario for his patience and carefulness. He took me to see a lot of properties and introduced me to various real estate information. Because he was so professional, the whole process was made very easy. I have successfully moved in now and am very satisfied with theproperty. I highly recommend Mario from Hamptons!
Fred Β· 20 October 2023
Agent replied Β· 16 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Tower Bridge. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
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5/5
GoogleHamptons Estate and Letting Agents Tower Bridge provides professional and reliable property services.
The staff is polite, knowledgeable, and very helpful throughout the process.
They offer clear guidance for buying, selling, and renting properties.
Communication is smooth and queries are handled promptly.
Overall, itβs a trustworthy agency with a customer-friendly approach.
Praveen Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We strive to provide top-notch property services with exceptional customer service. It's great to hear that our staff's knowledge and helpfulness made a positive impact on your experience. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHad a great experience with the Hamptons! Federica was super helpful and really helped us close down on the right apartment. Would definitely recommend :)
Anjori Β· 20 July 2025
Agent replied Β· 16 April 2026
Itβs really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThank you to the Hamptons lettings team and in particular Diana, Mario and Ayo, who have helped us let a property for the first time and have been very professional and efficient in finding a tenant and getting us through all the required stages to get the property ready for letting.
Thomas Β· 3 August 2024
Agent replied Β· 24 August 2024
Thank you for your wonderful review Thomas. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleSimply the best! I cannot praise Hamptons enough for the excellent service they provided in letting out one of my flats. They, particularly Mario, were super professional, diligent, efficient and friendly throughout. And when there was an unforeseen glitch on the first day of the letting due to no one's fault, Hamptons acted promptly and professionally to resolve the issue to everyone's satisfaction. Well done Hamptons and Mario!
Simon Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your wonderful review Simon. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleI think Mario is a very professional agent. He treat us very patient we have become friends.π β¦
ι»η΄«ζΌ Β· 10 August 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! We're so glad to hear that Mario provided excellent service and even became a friend. Customer satisfaction and relationships are our top priorities. π Kind regards, Lucy, Customer Feedback and Support Team β¦
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5/5
GoogleGreat experience with Federica, who is a true professional. Her communication style made the flat-hunting process much smoother and far less stressful. She was extremely accommodating and worked hard to make everything come together within very challenging timescales. Highly reliable and trustworthy, I would recommend her without hesitation.
D Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for the kind words and amazing review! We are thrilled to hear that you had a great experience with Federica. Our team takes pride in providing excellent service and making the flat-hunting process as smooth and stress-free as possible. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAs a tenant, I have found real estate agencies generally are frustrating to deal with. Hamptons was the first agency I have dealt with that this wasnt the case. Megan Sillett was always prompt at responding and solving issues for us. Even after leaving the property, she has been prompt in responding to tenancy reference requests. It's been greatly appreciated. Thanks Megan!
J Β· 17 June 2023
Agent replied Β· 16 June 2024
Hi James! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
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5/5
GoogleA great experience with Hamptons Estate and Letting Agents in Tower Bridge. The process was smooth and professional from start to finish. Special thanks to my agent, Federica, who was incredibly helpful, friendly, and truly lovely. She made everything easy and stress free. Highly recommended!
Danai Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for the wonderful review! It was our pleasure assisting you with your property needs. We are thrilled to hear that our team, especially Federica, provided you with top-notch service. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GooglePeter @ Hamptons Tower Bridge found me a buyer at a win-win price for both sides within a month (after months of unrealistic assements and disappointment with other estate agents!). I was impressed by his deep knowledge of the area's market, and his persistence leading up to a sale. I can thoroughly recommend Peter if you are in the market to buy or sell an upscale property in this area!
Choong Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi there Choong, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
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5/5
Google'Deepest thanks to Jonathan Isaac and his Lettings team-- Hamptons, 41 Shad Thames, London SE1 2NJ
As an overseas landlord, Jonathon Isaac and his team has provided me with "Peace of Mind" through efficient service and a 'Listen, support and advise' working attitude. I was introduced to him in June 2016 by one of Hamptons' overseas agents, my property administrator had retired after 20 years' service and a lot of work was needed to give the property a fresh face----- for the past 2 years Mr Isaac has been patiently guiding me through awkward tenancy renewals, tedious property re-furnishing which were time consuming ( by phone or email) and without monetary gain. Finally, the property was re-let earlier this year. In the process of choosing a tenant, I was at a loss with quality proposals but eventually chose the second highest bidder.
Mr Isaac respected my choice and did not coax me into accepting the one with the best offer. He and his team did not mind explaining things to me to iron out differences in cultural background , mindsets , so that I can see things to the best of my interests. A lot of advice did not cover Lettings alone, but also apply to other aspects of property ownership in London.
Words alone cannot express my thanks and appreciation, we have never met face to face but one day I hope to thank him again , in London.'
C Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for leaving such a detailed review! It is fantastic to read such wonderful and well deserved feedback about Jonathan and the team, thank you. You seem to have such a fantastic relationship with the Tower Bridge branch and we are so pleased to hear they were able to re-let your property. Jonathan and the team will be thrilled to read your review, thank you again!
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5/5
GoogleI would like to thank Daniel for his help with my moving. I just moved from another country and was very shorten in time while looking for a long term rent place plus I was looking for a pet-friendly property which did not make the searching process easier.
Daniel helped me to find a suitable flat and quickly replied to all my questions, was involved in all stages and provided with immediate help when was needed.
Perfect service, thank you, Daniel!
Lera Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear Daniel provided you with a 5* service. It is especially wonderful to hear you were provided with relevant advice throughout the process and your queries were always responded to. We take great pride in our people and look forward to sharing your review Daniel and the team. Thank you again!
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5/5
GoogleDuring the past 12 months, I have used the services of the Hamptons team at 41 Shad Thames. First was Jonathan Isaac who let my flat in Admirals Court, and then Peter Papa who found a buyer for the flat which, given Brexit and the collapse of buy to let, was quite amazing. Both were user friendly, totally professional, not remotely pushy and both stayed on the job in an extremely pro-active way until completion. I have no hesitation in recommending them.
Philip/Caroline Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to read such positive feedback about your experience with our Tower Bridge office. It is especially wonderful to hear that you were provided you a professional and proactive service from both our Sales and Lettings teams. We take great pride in our people and look forward to sharing your review with Jonathan, Peter and the whole office. Thank you again!
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5/5
GoogleWe have recently rented a property through Hamptons Tower Bridge and have been very pleased with the service provided. Harry has been very helpful and responsive and, now that we have moved in, Megan has also been helpful in helping sort out teething problems in the flat.
We have moved around a lot and, compared to other tenancy vetting agencies, we did find the vetting agent (Keysafe) that Hamptons use to be overly bureaucratic and unresponsive, but Harry was very helpful in reassuring us throughout the process.
Sue Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for leaving us a review. We take customer service very seriously and are thrilled to hear you received such excellent service from our team in Tower Bridge, particularly Harry and Megan. It is wonderful to hear communication was to a high standard and the process after move with smooth with Meganβs management. Customer feedback is very important to us and we look forward to sharing your review with the Harry, Megan and the whole team, thank you again!
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5/5
GoogleWe have used Hamptons Shad Thames office , headed by Jonathan Issacs to rent out and manage our two flats in Boss House in SE1 for the last three years. This has worked very well and Jonathan, with his team have found us reliable tenants, and helped us in many ways to manage the day to day lettings, with the minimum of hassle for us. We have always found Jonathan and all the Hamptons staff to be very friendly, helpful and efficient and would recommend them to anyone thinking of renting out residential property in the Shad Thames area. We look forward to continuing to work with Jonathan and his team going forward.
Geoff Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Jonathan and the team had such a positive impact on your experience with us. It is particularly wonderful to hear that over the last three years you have consistently been offered a smooth and helpful 5* service which has resulted in many successful tenancies. We take great pride in our people and look forward to sharing your review with our Tower Bridge office. Thank you again, we hope the next three years are just as positive!
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5/5
GoogleI have worked with Jonathan Isaac for over 10 years and he has consistently gone above and beyond to provide an excellent service, he is practical, always gets the pricing right - important for me as an overseas landlord. Previously I used multiple agents and was often steered wrong on pricing which meant my flat didn't rent quickly. When adjusted to Jonathan's recommendation it goes quickly. In addition, Hamptons almost always secured a tenant for me before the other two big agents even had a look in. Also, when he tells you it is a good tenant - it is, not an experience I have had with other agents! He is honest, straight forward and an absolute pleasure to work with. I very highly recommend him!
Krista Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us a review and for being such a loyal customer! It is absolutely fantastic to hear that Jonny and the team have provided you with a 5* service for over 10 years and I will ensure they recieve a copy of your very kind review. Thank you again for continuing to choose Hamptons International... here is to the next 10 years!
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5/5
GoogleRenting property, speedy process so far, very friendly. From my experience so far I would recommend this company!!
Fred Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you for your positive review! We are thrilled to hear you had a speedy and friendly experience while renting our property. We strive to provide excellent service to all our customers and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI can recommend Jonathan and his team in the Hamptons Shad Thames office to anyone wanting a professional, proactive service, well above the other agents we experienced in the area. Jonathan in particular goes the extra 100 miles to really help landlords ensure their tenants are happy. He works both ends in a seamless way and I have not experienced this completely beyond-the-call-of-duty experience from any other agent we have dealt with in London. He is an excellent operator.
Little Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Jonathan has had such a positive impact on your experience. It is particularly fantastic to hear that his experience and attentiveness has set him aside from our competitors. We take great pride in our people and look forward to sharing your review with him. Thank you again!
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5/5
GoogleI have let my flat in Shad Thames through Hamptons for over 4 years now and I have been so very impressed with the brilliant service I have received from Jonathan Isaac and his team. Jonathan, in particular, has gone over and above to help with any issues. They have successfully let the flat quickly when leases have ended. They are a friendly, helpful team and I cannot thank them enough for their continued service and support.
Claireandandy Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to receive such positive feedback about the Tower Bridge office, particularly Jonathan. It is especially wonderful to hear you feel Jonathan has gone above and beyond to assist you over the last 4 years and has always ensured a quick turnaround in tenancies. We take great pride in our people and look forward to sharing your review with Jonathan and the team. Thank you again!
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5/5
GoogleI was extremely impressed with Hamptons, and in particular Axel Castillo, who recently let a property for me. Axel is very personable, helpful and efficient. He gave me really good advice on the offers received which helped me make the decision that I was very happy with. Thank you!
Nicola Β· 20 September 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us a review Nicola. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleI contacted Hamptons to find a new home in London quickly. I was assisted by Federica, who was very professional and helpful, both during the negotiation phase and once the rental period began
Alessandro Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for choosing Hamptons for your London home search. We are thrilled that Federica provided you with exceptional service during both the negotiation phase and rental period. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.