Hamptons London reviews

★★★★★ 5/5

Google

Abi and the brilliant team at Hamptons Muswell Hill are exceptional at what they do an helped us to find our dream home, which we still can't quite believe it ours. Abi really went above and beyond, keeping an eye out for properties in the areas she knew we loved the most and helped us find our dream home on our dream street, which we could've easily missed out on. Abi made sure to check in throughout the whole process, helping to keep things moving with solicitors etc and is always an absolute pleasure to deal with. HIGHLY RECOMMEND. James, Ella & Joni

James · 26 November 2025

★★★★★ 5/5

Google

Exceptional from start to finish. Once we brought Hamptons on board, following several months of viewings / offers from non-genuine buyers, the whole process of selling was made simple. Viewings were from more realistic buyers and we were under offer swiftly with genuine buyers. The process was then handled very well, with several properties in the chain. Abi and the team kept across the whole chain, managed expectations well and kept things on track. You will be in safe and professional hands, and we’d highly recommend.

2parkc · 27 October 2025

★★★★★ 5/5

Google

We approached Hamptons in need of an offer for our property PDQ, having already had an offer accepted for our onward purchase. They moved very quickly to start off-market viewings while also getting the property publicly listed, with the result that we were under offer after a couple of weeks and moving into our new home six weeks after that (record time for a multi-party chain!). Hamptons were super-responsive, knowledgeable and helpful throughout - I think we had as quick and seamless a process of conveyancing as it's possible to have thanks to the team at Hamptons Muswell Hill, especially Natalie and Poppy!

Catherine · 27 October 2025

★★★★★ 5/5

Google

Hi Evelyn, Great to meet you and that flat was awesome. You were the best and probably the youngest agent I interacted with, from Hamptons and by a country mile. And as mentioned that was the 25th flat I saw and with numerous agencies, numerous ..... and even there you are right up there. Your professionalism kindnesses and relaxed persona are to be commended ... please do share this with your manager. Kind Regards Siraj Kottegoda

Siraj · 26 November 2025

★★★★★ 5/5

Google

Great experience! I've just bought my first flat with the help of Abi Roter from the team at Hamptons. As a first time buyer the whole process is naturally rather overwhelming, but Abi was very helpful from start to finish, and made it a very smooth process overall! Would absolutely recommend if you're looking in the area.

Laetitia · 16 February 2026

★★★★★ 5/5

Google

Windsor was really helpful from the start, after being let down on a place he was still able to find me a great property at short notice. He was very communicative without being pushy, also helped out with a second viewing once everything was confirmed and the paperwork was all processed very quickly Would highly recommend getting in touch with the Hamptons team if you are looking in the area

Ross · 16 October 2025

★★★★★ 5/5

Google

Windsor was my agent throughout the whole process who was very kind and friendly in showing me the property, answering all of my questions and helping me resolve some problems with documents during the offer stage. The experience was nice and straightforward! A big thanks to Windsor and the agency

Illia · 16 October 2025

★★★★★ 5/5

Google

Poppy and the team at Hampton in Muswell Hill did a great job at selling our house in Muswell Hill. Poppy was always attentive and made sure that the process moved forward as smoothly as possible despite some inevitable hurdles. We are now happily in our new home and are very grateful to Hamptons!

James · 2 September 2025

★★★★★ 4/5

Google

Abi was really helpful and proactive in helping us to buy our property. She and Natalie had an approachable, friendly and authentic style which set them apart from some other estate agents. I was very comfortable dealing with them and would happily do so again in future. Thanks so much!

E · 16 September 2025

★★★★★ 5/5

Google

I recently let properties through the Muswell Hill branch of Hamptons and the experience was outstanding. The team demonstrated exceptional transparency throughout, providing clear details on fees, contracts, and property condition from the outset, no hidden surprises. Communication was prompt and professional; queries were answered swiftly, often within hours, via email or telephone. They offered regular updates during the referencing and move-in process. Their feedback was constructive and timely, particularly regarding viewing arrangements and subsequent negotiations. The staff were attentive and genuinely helpful, guiding us patiently through every step and resolving minor issues efficiently before completion. Highly recommended for anyone seeking reliable, client focused letting/sales agents in North London. Thank you to the entire team

H · 16 February 2026

★★★★★ 5/5

Google

Evelyn was such an amazing help to my friends and I when going for the process for the search of our new home! She helped every step of the way and was quick to respond! Extremely easy steps to follow and couldn’t have asked for a better guide! Thank you so much! My friends and I appreciate your support throughout this process!

Luisa · 16 April 2025

★★★★★ 5/5

Google

We recently had a great experience buying our next home with Natalie, Abi and the team at Hamptons. Having been under offer for a while they went out of their way to show us as many properties as they could, even those off market. It was this proactive approach that helped us find our perfect home in record time - as well as guiding us through the sale to enable a quick exchange. They were a joy to work with and we would definitely recommend their services. If we ever decide to sell in future we will be back :)

Emily · 27 July 2024

★★★★★ 5/5

Google

We were impressed by Natalie and her team at Hamptons from the very beginning and her and Abi could not have worked harder in selling our house in Muswell Hill. The house was under offer and then contracts exchanged very quickly and this was mainly due to Nathalie and Ali's quick thinking and work ethic to getting the sale through for us. We constantly felt they were aiming for the best for us as their clients and despite the usual hiccups we could not be more pleased with the sale of our house. Highly recommend them and thank you for all your efforts!

Charlotte · 27 June 2024

★★★★★ 1/5

Google

Extremely poor experience with the letting team. We are paying rent on a property the has significant maintenance issues, has not been cleaned and there has been no proper handover so we are spending valuable time trying to work out where things are and how they work. We were assured that the lettings team would come to the property today to walk through these points and they did not turn up. The team seems interested in only getting the letting away with no regard to us as tenants.

David · 16 January 2026

★★★★★ 5/5

Google

Really appreciate the Hampton lettings team, especially Windsor! I was struggling to find a place and Windsor was efficient and very helpful throughout the whole process. I would definitely recommend to anyone wanting to rent a place quickly and with little hassle. Thank you Windsor!

Megha · 16 September 2025

★★★★★ 5/5

Google

I’d been looking for a property for a little while when I walked into Hamptons on a bit of a whim and I’m so glad I did! Abi was amazingly helpful and helped me find the perfect place very quickly. She’s made the process very clear and given great advice. I would highly recommend both Abi and Hamptons

Sophie · 16 April 2025

★★★★★ 5/5

Google

I imagine that there are always a few problems that arise during the course of a property sale. We encountered a number of these in our recent transaction. In part this was because we were not geographically close to the property to be sold, and in addition we were resident in a different legal jurisdiction. I can't think how we would have coped without the assistance of the staff at Hamptons, and in particular Natalie and Abi who acted for us. We were able to deal with all the difficulties with their assistance.They were at all time amiable, pleasant and cheerful. but at the same time professional, knowledgeable and capable, Furthermore, and most usefully for us, they visited the property and facilitated surveys when we were not able to do so. Many thanks to all at Hamptons, Muswell Hill. Monica

Richard · 20 May 2024

★★★★★ 5/5

Google

Windsor was great at securing a rental property for myself! He went above and beyond to help - I really appreciate all of his help. Thank you so much Windsor!

Georgia · 16 January 2026

★★★★★ 5/5

Google

We are very happy with the highly professional service we received from Abi, Natalie and the Muswell Hill Hamptons team in selling our property. Though the sales process was more protracted than we expected, Abi was invaluable in working towards completion and always with good humour! Thank you all. With best wishes, Jen and Ross

Jen · 23 April 2025

★★★★★ 5/5

Google

Hamptons was great in finding me an immediate new tenant for my flat. With only a two day gap between old and new tenants there was a lot to do in making sure it was fully compliant and ready for my new tenants. Poppy at Hamptons Muswell Hill branch was incredibly helpful with advice and guidance, as well as providing invaluable assistance with sourcing several trades people I needed at short notice. I thoroughly recommend their service, and Poppy is especially helpful, professional and good at her job.

D74ism · 21 March 2024

★★★★★ 5/5

Google

The team at Hamptons Muswell Hill were excellent from start to finish. They were communicative and quick to respond, and were tenacious and determined in getting our sale completed. Highly recommended.

H · 20 December 2025

★★★★★ 5/5

Google

Evelyn was very friendly and helpful during our move into the new place. Highly recommended!

Nicholas · 16 March 2026

★★★★★ 1/5

Google

Our experience of selling through Hampton's' Muswell Hill has been extremely disappointing on many levels. Initially we had good offers and agreed a sale quite quickly. This was badly managed and the whole process came to a standstill. We were misinformed about long stop completions and as a result the entire sale fell through. Our house was off the market for over 3 months at the busiest time of the year, with no progress and we had to forfeit all our legal costs. Second time round, Hampton's secured a sale on our house at a reduced price. The person we dealt with was extremely pushy and put us under huge pressure, never listening to our needs, always talking over us and prioritising the buyers demands. We were pushed into agreeing to timescales that really didn't suit us. On the day we exchanged, she insisted that the buyers send their builders, architects and designers into our house for extended periods of time. Even though she knew we had teenagers studying for exams, she ignored our replies and continued to send demanding messages pushing for access to our house. After months of dissatisfaction, we made a complaint to the manager who put us in touch with the area manager - Ian Allen. We had a long conversation and he promised to investigate and come back to us. This never happened despite us chasing him for an update on several occasions. Finally this week, with the sale complete and the move behind us, we received a marketing brochure in the post from Hampton's with the details of our house sale, including the price, as the main feature! We sold our property off market and always wanted to be discreet. Hampton's were well aware of this. They were also very aware of how unhappy we were with their service. Despite this, they used our sale as marketing for themselves and when raised with them, they said they'd pass the feedback to head office, no apologies. Overall, our dealings with Hampton's Muswell Hill have been awful. Stay well clear! On the other hand , our purchase through Hampton's Whetstone, went incredibly smoothly and I could not recommend Debbie and the whole team, highly enough.

Lana · 6 April 2025

★★★★★ 5/5

Google

I have so much to thank Poppy McNicholas at Hamptons Muswell Hill for. From the moment you meet her she instinctively knows what’s the right property for you and you feel like she’s really rooting for you. Poppy is always on the ball and goes the extra mile when needed, with her mix of great work ethic and the lovely personal touch that makes such a difference. She’s the best estate agent I’ve met and I highly recommend her on your side!

Poulami · 23 September 2023