Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery pleased with the whole experience of selling our house through Hamptons. They managed to find a buyer in quick time and it was in the middle of the Truss/Kwarteng debacle. Dan was always at hand to answer any questions during the Sales process and would go out of his way to deal with any issues arising ..
Andreas · 20 June 2023
Agent replied · 19 June 2024
Thank you for the great feedback andreas. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Muswell Hill was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleMy sale turned out to be more complex than at first thought. Having said that Hamptons held my hand all the way.
Not only were they a great support and highly professional at all times , they were also an integral part of getting the sale across the finish line.
I would highly recommend Hamptons in Muswell Hill ….I will miss you Abi!!!
Best wishes to you all
Christine
Christine · 16 April 2025
Agent replied · 9 December 2024
Hi Christine, we are delighted that you enlisted Hamptons Estate and Letting Agents Muswell Hill and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWorking with Evelyn and the team at Hamptons has been hands down the most straight forward, detail oriented and comprehensive tenancy process I have ever gone through. I've just moved into a new place, and I have felt really reassured and taken care of throughout the entire thing. Thanks so so much, Hamptons!
Fran · 16 April 2025
★★★★★ 5/5
GoogleNatalie and Abi were very helpful and professional throughout the entire process of selling our home. Great experience with Hamptons.
Nikki · 16 April 2025
Agent replied · 26 August 2024
Thank you for the great feedback Nikki. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Muswell Hill was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe worked with Poppy McNicholas on a house purchase and she was absolutely fantastic. We don’t hesitate to recommend her
Jake · 16 April 2025
Agent replied · 16 April 2026
Hi Jake! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleBeing long-time (42 years) property owners, my wife/I needed a 'stop-gap' 1 year rental term from November 2017-18. During our tenancy I mainly dealt with Hamptons Management/Maintenance side, subsequent to, (initially) the Muswell Hill Lettings Department. ... Ross Lines being the property manager, who throughout that period was attentive, helpful and professional whenever contact became necessary. Similarly, James Williams the Senior Lettings Negotiator was considerate, patient and understanding at the beginning in helping us to secure the rental. Definitely a 5 star rating for both guys.
Clive · 21 June 2019
Agent replied · 19 June 2024
Thank you for taking the time to leave us a review! We take customer service very seriously and are so pleased to see that James provided you with a 5* service. We think he is fantastic and it is always great to hear when customers agree! We will ensure your kind words are passed on, thank you again and for choosing to use Hamptons International!
★★★★★ 5/5
GoogleHamptons sold our house in Muswell Hill and were excellent throughout. They supported the valuation and marketing perfectly and positioned the property at exactly the right level. The support throughout the process was personal, efficient and always timely. They acted quickly whenever there were matters that needed to be cleared up and they were continuously driving the process forwards. The updates provided post the viewings were always very informative and we always felt like we knew how the process was going. The completion process was as efficient as I think it could have been and I think it went as well as could ever have been expected (we completed very quickly once a buyer was identified). Although the team seemed to act very well together and we got to know a number of the agents, I must say that Daniel Millet was superb and he really got the sale over the line through hard work, a personal approach and good attention to detail. Thank you Daniel and thank you Hamptons.
Peter · 21 June 2019
Agent replied · 19 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to receive such fantastic feedback about Daniel! We take great pride in our people and look forward to sharing your review with him, thank you again.
★★★★★ 5/5
GooglePoppy was friendly and proactive and worked hard to help us complete before the stamp duty changes
Lottie · 12 May 2025
Agent replied · 9 September 2025
Thank you for your kind words, we are thrilled to hear that Poppy provided you with excellent service and helped you complete before the stamp duty changes. We strive to go above and beyond for our clients. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Hamptons after a difficult experience with an online estate agent and the difference was immediately apparent. Hamptons have been a breath of fresh air in their approach, in particular Josh Cobden, who has dealt with the whole process with integrity and tact (when needed!). Josh has worked tirelessly to secure a sale and has ironed out every little bump along the way with as little stress to us as possible. Would highly recommend.
Dennis · 20 June 2020
Agent replied · 19 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us, particularly Josh. It is wonderful to read you feel Josh worked hard on your behalf, with integrity and tact. We take great pride in our people and look forward to sharing this feedback with Josh and the team. Thank you again.
★★★★★ 5/5
GoogleEvelyn and her team were lovely and made the whole process extremely easy. Very friendly, helpful people.
Samuel · 16 April 2025
Agent replied · 22 November 2024
Thank you for the great feedback Samuel. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Muswell Hill was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleAbi and team were fantastic all the way through our sales process. Constantly on hand and helpful.
Charlie · 16 April 2025
Agent replied · 16 April 2026
Thank you for your review Charlie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleGreat service by Windsor from the Hamptons..
Really went all the way to ensure that we get the right apartment tailored to our needs..
Did go the extra mile in liasoning both the parties and has been a surprisingly great experience with the Hamptons.
10/10 would recommend
Shreyas · 27 October 2025
Agent replied · 26 December 2025
Thank you for your wonderful review! We are thrilled to hear that Windsor went above and beyond to find you the perfect apartment. Our team always strives to provide excellent service and we are so happy to hear that you had a great experience with us. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGood experience purchasing through Hamptons. They are very efficient, making sure the chain kept moving along and staying on top of things.
And a special mention to Abi, who was a joy to interact with.
Joao · 27 July 2024
Agent replied · 26 August 2024
Thank you for your wonderful review Joao. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI had a wonderful experience working with Abi throughout my home buying journey. From the very beginning, she was supportive, responsive, and always ready to go the extra mile to help me feel informed and confident in every step of the process. I highly recommend her to anyone looking for a trustworthy and dedicated estate agent.
D · 11 July 2025
Agent replied · 9 September 2025
Thank you for your kind words! It was a pleasure assisting you on your home buying journey. I'm so happy to hear that you felt informed and confident throughout the process. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe found our new flat in Muswell Hill through Josh a few months ago, and we completed in August. He was so helpful all the way through the sale. He went above and beyond, and he made sure that the many, many issues that came up didn't stall, or prevent, the sale happening. He was calm and efficient throughout. We can highly recommend Josh and the Hamptons team as a whole.
Kirsten · 20 June 2020
Agent replied · 19 June 2024
Thank you for leaving us a review. Customer service is very important to us, so it is wonderful to hear that Josh had such a positive impact on your experience with us. It is especially great to hear he went above and beyond to help you and had a calming influence throughout. We take great pride in our people and look forward to sharing your feedback with the team. Thank you again.
★★★★★ 5/5
GoogleThroughout the entire process of selling our property, Hamptons provided an exceptional service. I cannot praise Poppy and Natalie enough. Always charming and professional; going the extra mile to get us through what was, at times, a tricky process. Five stars, well deserved.
D · 16 September 2025
Agent replied · 16 April 2026
Thank you for your glowing review! We are so happy to hear that our team, specifically Poppy and Natalie, provided you with exceptional service throughout the process of selling your property. We always strive to go above and beyond for our customers, and we are thrilled to know that we were able to make your experience smooth and successful. Thank you for choosing Hamptons and for your five-star rating, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbi and team were excellent during our buying process. Always very responsive and helping ensuring cleaners got access to the property ahead of completion. Also special thanks to Natalie and Dan for their help on completion day.
Leora · 22 December 2023
Agent replied · 19 June 2024
Hi Leora! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleHad an excellent experience working with Hamptons in Muswell Hill. Both Dan and Natalie were a pleasure to work with. Dan oversaw our sale and made sure to constantly update us on developments and pushed to get things moving quickly to meet our timelines!
Kieran · 20 June 2023
Agent replied · 19 June 2024
Thank you for your wonderful review Kieran. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleWe put our house on at a very difficult time in the market, but fortunately we had a positive result with Hamptons.
Within the first two weeks we had twenty viewings, and a few weeks later we agreed a sale.
Around 40% of London deals were collapsing at the time, but Abi & Natalie ensured everything completed, despite any issues that arose.
We are now very settled in our new home and would recommend the team for their diligence and hard work.
Thomas · 20 February 2024
Agent replied · 19 June 2024
Hi Thomas! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleMy experiences with Hampton Musewell Hill was brilliant. Especially, Daniel Millet was amazing. He is professional, helpful and a dedicated person. He responded promptly every time I made enquirers. The overall process was clear and smooth. We cannot be thankful enough.
Luisa · 20 June 2023
Agent replied · 19 June 2024
Thank you for taking the time to leave us a review Luisa. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 1/5
GoogleLandlords beware.
We let our property with Hamptons Muswell Hill, under a fully managed service. The fully managed service is basically a person dedicated to forwarding every request of the tenant to the landlord and putting together inflated quotes for minor things like changing light bulbs. They do not verify tenant requests and check if the works are actually needed or justified. E.g Tenant would like to remove the dimmability feature in the lighting or they would like crome brushed switches installed. Ridiculous!
They will simple only act in the interest of the tenant because they can take a cut from their approved contractors bill so they create more and more “repair” jobs for landlords. Being responsible landlords if you offer to get any work done independently for 1/10 of the cost they encourage the tenant to refuse access to the property during working hours and will pressure you to only use their contractors that can attend out of hours.
As overseas landlords we thought this would give us peace of mind but it has been the opposite. Save yourself the trouble and avoid using them if you have a property in Muswell Hill.
PJ · 22 December 2023
Agent replied · 19 June 2024
Hi, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Muswell Hill sets. Please could you send us an email to Customercare@hamptons.co.uk, so we can get in contact with you. Thank you.
★★★★★ 5/5
GoogleWe looked at over 15 properties around MH/EF and Poppy at Hamptons was pretty much the only agent we met who i) knew the places she was showing and had some useful information about them, ii) actually listened to what we were looking for, and iii) had some personal knowledge of living in the area. If we had somewhere to sell, I'd get her to do it.
Anthony · 5 August 2024
Agent replied · 26 August 2024
Thank you for your review Anthony. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleJames Davidson, Daniel Millet and Natalie make a great team. James good humour and sound advice provided reassurance for us at a stressful time and when not had a experience with other agents.Daniel was amazing in keeping on top of progress once a sale was agreed and keeping us fully informed. Natalie worked so hard to find a buyer that we wished she had introduced the final purchasers. We would have no hesitation in recommending them to other sellers.PositiveResponsiveness, Professionalism
Roland · 20 June 2022
★★★★★ 5/5
GoogleHighly recommend Hamptons, especially Jonah in the lettings department. Extremely professional, helpful, responsive and dealt with our move with clear expertise. Jonah really listened to our needs and requirements for our new home and found the perfect property for us. They worked so hard on getting us moved in just in time for Christmas. The most professional estate agents we’ve ever dealt with. Many thanks to Jonah and the team - we are settled and in place ready for our baby girls arrival next month!PositiveResponsiveness, Professionalism
Holly · 20 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.