Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe would recommend Hamptons
We would recommend Hamptons as a pleasant, efficient and very responsive agency. Even from the start, we had a very nice viewing experience and agreeing the tenancy was a smooth and easy process too. Throughout our tenancy, Daniel Johnson has been especially helpful and responsive whenever we’ve had any issues, We haven’t had too many issues but whenever we have, they’ve always been sorted quickly. We also like how they always try to get the same local contractors to do any maintenance work, and the contractors have always been friendly and efficient.
Nik · 1 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to share your experience and for your recommendation.
We are delighted to hear that you have found Hamptons to be pleasant, efficient and responsive throughout your tenancy journey, from your initial viewing through to ongoing property management support.
It is particularly wonderful to hear your recognition of Daniel Johnson. We pride ourselves on providing prompt, professional service, and it is great to know that Daniel has been so helpful and responsive whenever assistance has been needed. We are also pleased that maintenance matters have been resolved quickly and that your experiences with our local contractors have been consistently positive.
Keeping our customers informed and providing clear, reliable communication is extremely important to us, so it is rewarding to hear that you have felt reassured and well supported throughout your tenancy.
Thank you again for your kind words and for recommending Hamptons. We truly appreciate your feedback and will ensure that Daniel and the Harpenden team receive your comments.
★★★★★ 5/5
TrustpilotKatie May - Caterham Branch
katie May at Hamptons Caterham has been managing my let property for a while now. i find Katie very professional. Her telephone manner is extremely friendly. She is very proactive at dealing with my queries or anything i’m concerned about. Katie is extremely good at keeping me informed of any actions she is dealing with on my behalf. I recommend her very highly to manage property for clients. Thank you Katie for all your support
Diana · 6 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear about your experience with Katie and the service she has provided in managing your property. It is wonderful to know that her professionalism, friendly approach and proactive communication have helped give you confidence that your property is being well looked after.
Keeping our landlords informed and responding promptly to any concerns is a key part of the service we aim to deliver, so it is particularly pleasing to hear that Katie has consistently met your expectations in these areas.
Thank you again for your kind words and recommendation. We will be sure to share your feedback with Katie and the Caterham team.
★★★★★ 1/5
TrustpilotRent somewhere else. Disappointing and unprofessional
Extremely disappointing experience with Hamptons. Rented a flat through this agency. Being told that the property was "ready to go". The keys have been handed on the street (found out later we were missing some keys to access the water, gas and electricity meters). As soon i got in, i found some maintenance issues which have been reported straight away to the property manager. Once i moved into the flat, I realised that the boiler was not working, and therefore there was no hot water and no heating in the flat. It took 17 days since it was flagged for the property manager and the landlord to solve the problem. In the meantime, i was suggested to buy a daily gym pass or to go to a friend to take a shower. We have been promised a rent free period for the time without the boiler (emails proving that). Eventually, out of the 17 days, only 14 have been discounted without any explanation. Some of the maintenance issues have been solved and paid by myself, some other are still not solved after over 70 days. In addition, i had to pay the outstanding debts to the old energy supplier (42£) to be able to switch my account into the new flat. The agency only works in the interest of the landlords. There is no support to the tenants. The property manager has only communicated via email, not a call or a visit to try to solve the situation. No one else in the office took ownership of this case, including the agent who signed our contract. All the maintenance issues could have been easily spotted with a 10 minutes check by the landlord or the agency prior the rental agreement. Lights not working, hole in the sink, leaking shower and tub, boiler not working, malfunctioning fan extractor, all problems that someone with a bit of professionalism would easily spot. Stay away from this agency, at least from this branch. Rent somewhere else.
Mattia · 12 June 2026
Agent replied · 24 June 2026
Thank you for taking the time to share your feedback with us. Providing excellent customer service is very important to us, and we’re sorry to hear about your experience. We would appreciate the opportunity to look into this further, so please feel free to contact us at customercare@hamptons.co.uk with your details.
Thank you again.
★★★★★ 5/5
TrustpilotPatryk Lehmann - Hamptons Windsor branch
Patryk Lehmann (Hamptons Windsor branch) has been dealing with an going issue with an apartment roof, prolonged by continual changes of estate managing agents and the roof issue not being resolved properly. Patryk has done an excellent job by regularly chasing the new estate management company and the roof has finally been repaired. Thank you to Patryk for providing such excellent customer service.
Clive · 17 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a positive review.
We're delighted to hear that Patryk kept you updated and continued to pursue the matter despite the challenges caused by changes in the managing agents and the delays in resolving the roof issue. We understand how frustrating a prolonged maintenance issue can be, so it's great to know that Patryk's persistence and commitment to finding a resolution made a positive difference to your experience.
Your kind comments have been shared with Patryk and the team at Windsor, who will be pleased to receive your feedback.
Thank you again for your recognition and for choosing Hamptons.
★★★★★ 5/5
GoogleCarly was great to work with and made the process very seamless and stress free (including providing us with recommendation for painters, electricians and cleaners ahead of our new tenants moving in). Would highly recommend.
We also had Cam and team supporting us with the sale of our flat. We were so grateful for their responsiveness and ability to get several offers in a short amount of time. They definitely helped take any stress out of the process. Thank you!
Tora · 16 February 2026
Agent replied · 23 December 2025
"Thank you for the kind words, ! We strive to make the process as easy as possible and are thrilled to hear that you had a stress-free experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons sold our house in record time. They were prompt to respond, straightforward and efficient right from the start, maintaining good, friendly communications (calls were answered quickly, team members seemed to know what was going on even if they weren't directly working on our sale) and on occasions they went above and beyond to help us resolve ad hoc issues that arose. They liaised well and frequently with our buyer, solicitors and other third parties - this kept things moving along at a good pace, enabling us to complete just before Christmas, a time when things usually stall and drag on into the new year. We'd definitely recommend Hampton's Putney office for service and results.
Gabrielle · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We are thrilled to have helped you successfully sell your home in record time. Our team takes pride in providing prompt, efficient, and friendly service, and we are happy it resulted in a smooth and timely transaction. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI wanted to take a moment to express my gratitude for the exceptional service provided by Cameron and his team, Mia and Tom, during the sale of our house. Unlike traditional premium agents, they brought a refreshing energy and enthusiasm that made the entire process enjoyable.
Their inventive ideas and proactive approach were invaluable, especially in today’s challenging market. They went above and beyond, demonstrating that no task was too much for them. Thanks to their hard work and dedication, we received an outstanding offer that exceeded our expectations.
Bravo to Cam and his team for their remarkable effort and professionalism. I wholeheartedly recommend their services to anyone looking to sell their property.
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Jm · 16 February 2026
Agent replied · 16 April 2026
"Thank you for your thoughtful review! We are thrilled to hear that Cameron, Mia, and Tom provided exceptional service during the sale of your house. We pride ourselves on bringing a refreshing energy and enthusiasm to the real estate market, and we're so happy you enjoyed the process. Our team is always dedicated to going above and beyond for our clients, and we're glad it paid off with an outstanding offer. Thank you for recommending our services - it means the world to us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMia was the agent when we bought our property in November, and she was brilliant throughout the process. She was incredibly helpful, highly knowledgeable, and a genuine source of advice, especially when dealing with difficult solicitors from both sides. This helped to ease a lot of the stress that naturally comes with buying a property for the first time.
The team were always available to speak and when Mia was unavailable we also dealt with Cameron who was also fantastic. It made such a difference having reliable support throughout.
I would highly recommend working the team at Hamptons.
Tamsen · 19 December 2025
Agent replied · 23 December 2025
Thank you for your kind words! Our team is thrilled to hear that Mia and Cameron provided excellent service and helped make your property buying process stress-free. We take pride in providing reliable support and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe sold our 1 Bedroom Flat in Putney using Hamptons and the service from the whole team was exceptional. In particular high praise must be given to Sophie who manages the sale to ensure everyone is kept up to date with developments, she flags any issues early and works quickly to resolve them. If I had more properties to sell I would give them to Cameron and his team at Hamptons. Thanks everyone.
Tara · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the kind words! We are thrilled to hear that our team provided exceptional service and that Sophie went above and beyond to keep you informed and resolve any issues. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a wonderful experience working with Filippo from Hamptons to find our new home to rent. From the very beginning, he was attentive, professional, and genuinely committed to helping us find the right place. Filippo took the time to understand what we were looking for and guided us through every step of the process with great care and expertise.
What really stood out was how supportive and patient he was during the entire referencing process. He always took the time to explain things clearly and kept us updated at every stage, which made everything feel smooth and stress-free. We’re so grateful for his help and couldn’t be happier with the service we received, we’d highly recommend Filippo to anyone looking for a new home!
Moses · 16 November 2025
Agent replied · 16 April 2026
"Thank you for taking the time to share your experience with us! We are thrilled to hear that Filippo provided exceptional service and made your renting process smooth and stress-free. We couldn't be happier to have assisted you in finding your new home. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotHamptons in Maidenhead have managed…
Hamptons in Maidenhead have managed several properties for me over the past ten years. The service I have received from the entire team and in particular from Harjeet Kaur has been extraordinary; attention to detail and super-efficient, many times going above and beyond expectations. I can highly recommend their all-round management services!
Chris · 17 June 2026
Agent replied · 24 June 2026
Thank you for taking the time to leave such a wonderful review and for your continued trust in Hamptons over the past ten years.
We are delighted to hear that you have been so pleased with the service provided by our Maidenhead team. Delivering a professional, efficient, and reliable property management service is extremely important to us, and it is fantastic to know that this has been reflected in your experience.
We are especially grateful for your kind comments about Harjeet Kaur. Her dedication, attention to detail, and commitment to going above and beyond for our clients are qualities we greatly value, and we will be sure to share your feedback with her and the wider team.
Thank you once again for your recommendation. We truly appreciate your support and look forward to continuing to assist you with your properties for many years to come.
★★★★★ 5/5
TrustpilotBeen a tenant with Hamptons for 1 year…
Been a tenant with Hamptons for 1 year and so far it’s been great. Danish Ashraf has been the best as a property manager - super responsive to my queries and in making sure things actually get done, not just promised.
Elise · 26 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that your experience as a tenant over the past year has been such a positive one. It is particularly rewarding to know that Danish has provided the responsive, proactive and reliable service that we strive to deliver for all of our customers.
Your comments about being kept informed, receiving prompt assistance and not having to chase for updates are especially appreciated, as we understand how important clear communication is throughout a tenancy.
We will be sure to share your kind feedback with Danish, who I know will be pleased to hear that his efforts have made such a positive difference to your experience.
Thank you again for your recommendation and for choosing Hamptons. We look forward to continuing to support you throughout your tenancy.
★★★★★ 5/5
GoogleTom, Cameron, Mia at Hamptons Putney were nothing short of incredible.
It wasn’t just how professional they were.
It wasn’t just how ‘on your side’ they made you feel.
It was the sheer grit, determination and persistence to make sure we sold our property at the height of the buyer drought.
They saw the sale right through to the end. Speaking to whoever we needed them to.
Rare. And bloody excellent.
Ollie · 18 December 2025
Agent replied · 23 December 2025
Thank you for your kind words! We are thrilled to hear that Tom, Cameron, and Mia went above and beyond to ensure the successful sale of your property. Our team is dedicated to providing top-notch service and we are grateful for the opportunity to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I cannot recommend Mia Dangerfield at Hamptons Putney highly enough! From the very first viewing, Mia was thoughtful, patient and incredibly thorough, taking the time to guide me through every detail of my search with genuine care.
One standout experience was when Mia kindly took me in her car on a “magical mystery tour” of properties in areas I had never even considered. This really helped focus my mind, broadened my perspective and gave me a much clearer idea of what I was looking for. Her creativity, insight and genuine dedication made the whole process feel exciting rather than overwhelming.
What truly sets Mia apart is her professionalism - there was absolutely no pressure and no high-pressure “boiler room” sales techniques; just a calm, considered and supportive approach that made the entire process feel enjoyable and stress-free.
If you are looking for an estate agent who is reliable, attentive and genuinely invested in finding you the right home, Mia is absolutely the one to work with. A true star in her field!
Trina · 16 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind words! We're thrilled to hear that Mia made your home search an enjoyable and stress-free experience. She truly goes above and beyond to help her clients find their dream home with her thoughtful and patient approach. We appreciate your recommendation and are lucky to have Mia on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 2/5
TrustpilotMy experience with Hampton Managing…
My experience with Hampton Managing Agents has been mixed. While initial responses to reported issues are generally reasonable, the overall handling of repairs has often been slow, with a lack of clear timelines and effective follow-through.
Alison · 12 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to share your feedback. We are sorry to hear that your experience has not fully met your expectations and appreciate the detailed comments you have provided regarding the handling of repairs and contractor management.
We recognise how frustrating it can be when repairs take longer than anticipated, particularly where specialist parts, contractor availability or landlord-appointed contractors can impact timescales. We also understand the importance of clear communication, regular updates and having greater certainty around repair progress and completion dates.
Your comments regarding communication, coordination and the management of repair timelines have been noted and will be shared with the relevant teams. Feedback such as yours is invaluable in helping us identify areas where we can improve the service we provide to our tenants.
We would welcome the opportunity to discuss your experience further and review the specific concerns you have raised. Please contact our Customer Care team at customercare@hamptons.co.uk, and we will be happy to investigate the matter in more detail.
★★★★★ 5/5
GoogleWe purchased our home through Hamptons Putney in February 2026 and were really impressed with how smooth and efficient the whole process was. A special thanks to Mia, who was fantastic throughout, and to Sophie for guiding us through the final stages. Great communication, friendly service, and a genuinely supportive team, highly recommended.
Olivia · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Hamptons Putney for your home purchase! We are thrilled to hear that our team, especially Mia and Sophie, helped make the process smooth and efficient. Providing excellent communication and friendly service is our top priority. Thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotHamptons excellent service
I have had a very positive experience dealing with Danish Ashraf at Hamptons. Danish has been professional, responsive and extremely helpful throughout, dealing with queries promptly and keeping me updated whenever required.
Paulo · 3 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a wonderful review.
I am delighted to hear about your positive experience with Danish. Providing professional, responsive and proactive service is something we strive for, and it is fantastic to know that Danish's communication, dedication and willingness to assist have made such a positive impact.
I will ensure your kind feedback is shared with Danish and his manager, as I know he will be pleased to hear that his efforts have been recognised and appreciated.
We are also incredibly grateful for your loyalty over the past ten years. Your continued trust in Hamptons means a great deal to us, and we are delighted that you remain happy with the service you receive.
Thank you again for your recommendation and for taking the time to share your experience. We look forward to continuing to support you for many years to come
★★★★★ 5/5
TrustpilotNicole Drakket is Top of the line elite property manager
Huge shoutout to Nicole Drakket at Hamptons. Throughout my tenancy, Nicole has been exceptionally supportive, communicative, and truly goes above and beyond to help navigate issues as quickly as she can.
Irene · 7 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear about your positive experience with Nicole. Providing a high level of customer service is extremely important to us, and it is wonderful to know that Nicole's patience, professionalism and commitment to keeping you informed have made such a positive impact throughout your tenancy.
Your kind words will be shared with Nicole and her manager, and I am sure they will be greatly appreciated.
Thank you again for your feedback, and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotPatryk is our Property Manager
Patryk is our Property Manager, and is very helpful and always is there to help. Recently we had an issue with an appliance and the problem was solved within the same day, we could not be grateful enough for Patryk's help.
Chris · 24 May 2026
Agent replied · 24 June 2026
Thank you for your excellent review.
We are very grateful for your feedback and delighted to hear that you had a positive experience with our team. Receiving comments such as yours is always encouraging and serves as a great recognition of the hard work and dedication of our colleagues.
We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Thank you once again for your kind words.
★★★★★ 5/5
TrustpilotThank you Hamtptons Balham
I would like to warmly recommend Bernardo and Tiffany at Hamptons Balham. They have been helpful, kind, informative, supportive in a very stressful moment - finding a new home.
Maria · 13 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that Bernardo and Tiffany provided such helpful, kind and supportive service during what can often be a stressful time. Finding a new home is a significant milestone, and it is wonderful to know that their professionalism, guidance and communication helped make the experience both enjoyable and positive for you.
Your feedback will be shared with Bernardo, Tiffany and the wider Balham team, who will be thrilled to receive your recognition.
Thank you again for your recommendation, and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleMy primary contact was Charlie Goodwin and he was extremely helpful and kind all throughout the process. He made every step easier for me as moving can be painful sometimes. He was easily approachable and effective for communication. Thanks to Charlie, I am more than happy to recommend Hamptons as they deserve 5stars because their internal communication was quite good too.
Gozde · 23 November 2025
Agent replied · 23 December 2025
Thank you for your positive feedback! Our team, especially Charlie, is dedicated to making our customers' moving experience as smooth and painless as possible. We're glad you had a great experience and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotI would like to provide feedback for Danish Ashraf from Hamptons
I would like to provide feedback for our Property Manager Danish Ashraf who we have worked with for over 8 months. He has a very friendly open manner , is easy to get hold of, very responsive and is very understanding of a landlords needs and perspective. He is very professional and experienced in his field. He remains calm under pressure, can be assertive when necessary, is very organised and you can rely on him and trust that he will get things done. He takes control of things for you , is constructive in finding solutions and making helpful suggestions in order to get things done. He is a good communicator keeping you informed on what’s going on at all times , and has a great sense of humour!
Louise · 12 July 2026
Agent replied · 24 September 2026
Thank you for taking the time to share such detailed feedback about Danish.
We're delighted to hear that your experience working with him over the past eight months has been so positive. It is wonderful to know that his friendly and approachable manner, responsiveness, professionalism, and dedication have made such a difference. We're especially pleased that you value his ability to remain calm under pressure, communicate effectively, provide practical solutions, and keep you informed throughout the process.
Your comments about his organisation, reliability, understanding of a landlord's perspective, and sense of humour are greatly appreciated and will be shared with Danish and his managers.
Thank you again for your kind words and for recognising Danish's hard work and commitment
★★★★★ 5/5
TrustpilotGreat experience overall
I had a great experience overall. Any questions or issues I had were dealt with quickly, and communication was always prompt and helpful. Thank you to Danish Ashraf for the support throughout the process.
Rashed · 26 June 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such positive feedback.
We are delighted to hear that you had a great experience and that any questions or issues were dealt with quickly and efficiently. Providing prompt, helpful communication is something we strive for, so it is wonderful to know this was reflected in your experience.
A special thank you for recognising Danish Ashraf for the support provided throughout the process. I am sure they will be pleased to hear your kind comments.
We wish you all the best i and thank you for choosing Hamptons.
★★★★★ 5/5
TrustpilotI have been a client of Hamptons in Reigate for many years…
I have been a client of Hamptons in Reigate for many years renting out my semi furnished property. I am extremely satisfied with the service. Their staff are very attentive. Athena and Jessica do an outstanding job at finding the best tenant for the property and ensuring the whole rental process goes smoothly. And similarly once rented property management presently handled by Conny has been really excellent, making sure that any issues are promptly reported and then get fixed. So all in all I can highly recommend Hamptons.
Graham · 12 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
