Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotRemoval of Canting Tree Close to Shed and Fence
We had struggled to find someone capable/willing to remove a large canting tree at the very end of our garden, next to a shed and a fence. Mandy Dorta thought outside the box and managed to achieve this through someone, quite rightly, she thought could achieve this. If the tree had come down it would have caused serious damage but Mandy Dorta was proved right as the chosen person did a very difficult job very well, especially given the lack of parking outside the house. Thank you Mandy.
Sandra · 12 March 2026
★★★★★ 5/5
GoogleWe have had a genuinely excellent experience working with Hamptons Putney over the past few months. They were super responsive, proactive in communication, helpful and accommodating in every way - not to mention kind and friendly too. A special thank you to Andrew who was a brilliant partner to work with. I wouldn't think twice about recommending Hamptons Putney and really commend their commitment to client service; they are leagues ahead of other estate agents we have had experiences with in the past. A huge thank you from us for making things easy.
Fritha · 16 April 2025
Agent replied · 25 October 2024
Thank you for your review Fritha. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleMy wife and I had an amazing experience with Hamptons, thanks to the outstanding support from both Ava and Charlie. From start to finish, they worked tirelessly to help us find and secure our beautiful new home.
Ava was exceptional throughout the process. Her clear communication, and genuine care made everything feel effortless. She went above and beyond to ensure we were well-informed and comfortable every step of the way.
Charlie was equally fantastic, offering valuable insights and making sure all aspects of the process ran smoothly. Together, they made what could have been a stressful journey feel seamless and enjoyable.
Thanks to their combined efforts, we’re now settled in a home we absolutely love. We couldn’t be happier and highly recommend Hamptons to anyone searching for their next home!
Marty · 16 April 2025
Agent replied · 8 December 2024
Hi Marty! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe would like to express our sincere gratitude and admiration for the phenomenal team at Hamptons who have made the sale of our property in Putney an outstanding success. From start to finish, their professionalism, expertise, and unwavering commitment have exceeded all our expectations.
Cameron Bell and his team deserve particular recognition for their exceptional guidance throughout the process. From the moment our property was put on the market in May 2024, navigating both the pre-election climate and subsequent budget changes, they demonstrated unmatched skill and determination. Thanks to their meticulous planning and proactive communication, we managed to exchange and complete within the planned timeframe, which is no small feat in today’s market.
Selling a property can often be a stressful experience, but Hamptons made it seamless and, dare I say, enjoyable. Their friendly and approachable manner combined with their market expertise truly sets them apart. We cannot recommend Cameron Bell and the team highly enough and look forward to working with them again in the future.
Humfrey · 16 April 2025
Agent replied · 8 December 2024
Thank you for taking the time to leave us a review Humfrey. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleI had an excellent experience with Hamptons of Putney when selling my flat. My primary contact was Tom Cullen. Tom did a great job of marketing the property and was always prompt in following up with me after a viewing and providing feedback. After a buyer was found Tom worked diligently to keep the transaction on track and kept me fully informed along the way. He worked with all parties involved in the transaction and resolved issues and questions rapidly. He was always responsive and professional.
I have no hesitation in recommending Hamptons and especially Tom if you have a property to sell. I am confident you will receive excellent and professional service.
Lionel · 16 April 2025
Agent replied · 16 April 2026
Thank you for the glowing review! We are overjoyed to hear of your positive experience with Tom and our team at Hamptons of Putney. We truly strive to provide top-notch service to our clients and are thrilled to have made your property selling process a success. Thank you for recommending us - we appreciate your trust and confidence in our services. #HappyCustomers #HamptonsOfPutney
★★★★★ 1/5
TrustpilotVery bad experience
Very bad experience. Incompetent staff who don’t listen and try to fob off repairs. The property we were given is so badly built whereby there’s massive gaps in doors that Hampton came and put some cello tape to stop the cold drafts. Absolute joke of a company. An emergency toilet repair was reported and Hamptons said to manage with buckets of water down the toilet till office opens after bank holiday. A washing machine provided with property was left for over 3 weeks until somebody bothered to respond to my constant reports almost everyday. No apology just absolute incompetence from staff who simply don’t care about repairs just collecting rent. We are a family which includes vulnerable tenants yet completely ignored and almost bullied not to report repairs
Sim · 24 May 2026
Agent replied · 24 June 2026
Thank you for sharing your feedback with us.
We are committed to providing a high standard of service and are disappointed to learn that you feel we have fallen short on this occasion. We take all feedback seriously and would welcome the opportunity to understand more about your experience.
If you would like us to investigate your concerns, please email customercare@hamptons.co.uk with your contact details and any relevant information, and a member of our team will be in touch.
Thank you for bringing this matter to our attention.
★★★★★ 5/5
TrustpilotI have been using Hamptons to help me manage a property
I have been using Hamptons to help me with the rental of my property since they moved to Blackheath. I recently have upgraded to their management service and I couldn’t be more delighted with the service I’ve received from the entire team there. My point of contact there is Abida Tasnim who is simply superb. Her response time is immediate and her attention to detail and professionalism second to none. I feel in very safe hands there with her and Alan Van and could not rate this Blackheath branch highly enough.
Ailish · 15 May 2026
Agent replied · 24 June 2026
Thank you for your wonderful feedback.
We are pleased to hear that you had a positive experience with our team. Knowing that our efforts have been appreciated means a great deal to us, and your comments will be warmly received by those involved.
Thank you for taking the time to share your experience. We truly value your feedback and your support.
★★★★★ 5/5
TrustpilotSelen has been our property manager for…
Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.
Ryan · 16 June 2026
Agent replied · 24 June 2026
Thank you for taking the time to leave a review.
We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you.
Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide.
Thank you once again for your continued trust in Hamptons.
★★★★★ 1/5
TrustpilotUnprofessional and costed me more money . Avoid !!
Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.
Krupa · 7 May 2026
Agent replied · 24 June 2026
Thank you for taking the time to leave a review. Providing excellent customer service is extremely important to us, and we are sorry to learn that your experience did not meet your expectations. We would appreciate the opportunity to look into the concerns you have raised. Please contact customercare@hamptons.co.uk with your details, and a member of our Customer Care team will be happy to investigate. Thank you again for your feedback.
★★★★★ 5/5
TrustpilotThank you to Danish
Danish has been very efficient and reliable in managing matters during our tenancy. We recently had an issue in the apartment, and he immediately contacted the landlord and proposed a practical solution. Thanks to his sound judgment, the landlord accepted his suggestion without hesitation, and the problem was resolved within three days. He also follows up to ensure matters are properly resolved and has made the process straightforward for us as tenants. His support as a property manager has been much appreciated.
Ada · 22 December 2025
★★★★★ 5/5
GoogleHamptons have been amazing throughout our search for an apartment to rent. Charlie was great, answering all our questions and setting up extra viewings before we moved it. Would highly recommend them and specifically Charlie for any letting/sales!
Abigail · 16 March 2026
Agent replied · 16 April 2026
"Thank you for your kind words! We're thrilled to have provided a seamless experience in finding your new home. Charlie and the rest of our team at Hamptons are here to assist you with all your letting and sales needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotGreat Service
Hamptons have been managing my property in Windsor for a number of years with great service. Big shout out to Patryk Lehmann, my property manager, for fast response, getting things done and giving both my tenants and myself a great experience. Thank you.
Mr · 23 September 2026
★★★★★ 5/5
TrustpilotDanish is an exceptional professional…
Danish is an exceptional professional who I would highly recommend. Very good service!!
Nicolas · 5 September 2026
Agent replied · 24 September 2026
Thank you for your fantastic 5-star review.
We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression.
We really appreciate your recommendation and your kind words, which will be shared with Danish and the team.
Thank you for choosing Hamptons.
★★★★★ 5/5
TrustpilotOur property manager Patryk has been…
Our property manager Patryk has been great, quick to reply, easy to talk to, and sorts any issues raised quickly. All in all he has delivered a constant, professional and proactive approach. He has made the whole process of renting hassle free.
Mo · 23 September 2026
★★★★★ 5/5
TrustpilotPatryk has been our property manager…
Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.
Dan · 27 May 2026
Agent replied · 24 June 2026
Thank you for taking the time to leave such positive feedback.
We are thrilled to hear that you were pleased with the service you received. Delivering excellent customer experiences is at the heart of what we do, so it is wonderful to know that our team met your expectations.
We truly appreciate your comments and will ensure they are shared with the colleagues involved.
Thank you again for your review and for placing your trust in Hamptons.
★★★★★ 1/5
TrustpilotSale and rental experience
I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.
Consumer · 5 December 2025
★★★★★ 5/5
GoogleWe really appreciated the drive, tenacity, and effort put into selling our flat by the Hampton’s Putney team. A positive result in a really difficult market, all settled within 4 months from listing. Well done Tom Cullen and team!
Reuben · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! Our team takes pride in providing personalized and dedicated service to our clients, and we're thrilled to hear that we were able to achieve a positive result for you in such a challenging market. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
TrustpilotOld Listed Country House
Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.
Claire · 6 December 2025
★★★★★ 5/5
GoogleFilippo Secondi at Hamptons Putney is professional and straightforward. He keeps me informed at each stage. Everything is handled on time. He is pleasant to work with. I am happy to give him five stars. I look forward to dealing with him in the future as well.
Ailya · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for the wonderful review! We're thrilled to hear that Filippo's professionalism and efficiency have made your experience with us a pleasant one. We truly value your business and look forward to continuing to work with you in the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe instructed the team at Putney to look after our flat sale and right from the start we were impressed by the communication, knowledge and hard work that was put into the process to produce a positive outcome.
A special mention to Mia who was always available to talk to and through her determination got us through to the end of the process. Thank you so much
J · 16 April 2025
Agent replied · 25 October 2024
Thank you for your wonderful review. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleVery happy with the professional and supportive service received with my recent house sale. Cameron, Zara, Mia and Tom went above and beyond my expectations and ensured a very smooth sale. Highly recommend going with Hamptons.
Victoria · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your review! We are thrilled to hear that Cameron, Zara, Mia, and Tom provided excellent service and made your house sale a smooth process. We always aim to exceed expectations and we're glad we could make a positive impact. Thank you for recommending Hamptons! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCharlie was fantastic in helping me and my partner find our new flat. He was honest, transparent, and always so helpful throughout the whole process. One of the fastest reference processes I have gone through. We really appreciated how easy he and the team made everything and couldn’t be happier with the outcome. Highly recommend!
Daniel · 17 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad to hear that Charlie provided exceptional service and made the process smooth for you and your partner. We strive to make the reference process quick and easy for our clients. Thank you for choosing us and for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard · 13 April 2026
★★★★★ 5/5
GoogleWe've had a very positive experience with Hamptons in Putney when looking for tenants for our properties. Jess was brilliant; professional, knowledgable in her field, easy to talk to and responded to any queries promptly. Charlie, the negotiator, kept us informed of interest and viewings etc in a polite, professional manner. All worked out well; tenants have moved in and everyone's happy! Thank you.
Anne-Marie · 16 April 2025
Agent replied · 25 October 2024
Thank you for your review Anne-Marie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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