Trusted Agent profile · Wandsworth

Hamptons Putney Sales reviews in Wandsworth

4.3

★★★★★ Great

1,586 reviews across 2 platforms

184 Upper Richmond Road, London, SW15 2SH, Wandsworth, SW15 2SH

Hamptons's office in Wandsworth, at 184 Upper Richmond Road, is rated 4.3 out of 5 across 1,586 reviews on two platforms, including 179 Google reviews rated 4.7.

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4.7 / 5

179

Reviews on Google

This office

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1,407

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of Tom dealing with the purchase of my first home. He was incredibly supportive, communicative & always available for queries & providing assistance throughout the process. On times I was unavailable he met my parents and allowed them access to view the property as well. He also helped guide me for the right people supporting me through the mortage application & conveyancing procedure. I highly recommend his services and professional guidance.

Chris · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for sharing your positive experience with Tom and our team. We are thrilled to hear that Tom's support, communication and availability made the process of purchasing your first home a smooth one. We take pride in providing excellent service and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mia and the Hamptons team were fantastic as we went through the property search and buying processes. Nothing was ever too much trouble and they always gave us the thinking space we needed. Once into more of the admin side of the purchase the communication from the team wasn’t always as great but we got there in the end and it wouldn’t stop me from recommending them highly to anyone interested in the Putney area.

AG · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! We pride ourselves in providing top-notch services throughout the entire property buying process. We apologise for any miscommunication during the administrative side of the purchase, but we are glad to hear you are happy with our team's efforts. It was a pleasure working with you and we appreciate your recommendation to others interested in the Putney area. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated

5/5

Google

Overall positive experience. Filippo was a great help throughout the entire process. The whole letting process was though and helped us in feeling secure about our decision to rent through them and our choice in the property.

Gabrielle · 16 November 2025

Agent replied · 16 April 2026

Thank you for your glowing review! Our team, especially Filippo, is dedicated to making the letting process as smooth and secure as possible. We are thrilled to hear that we could help you make a confident decision in renting through us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

5/5

Google

What can I say about Mia and Hamptons. Honestly Mia was an absolute delight to work with, she really goes above and beyond for her clients whether your a buyer or selling. My husband and I put an offer on a property elsewhere that was going through probate. Unfortunately it wasn't looking good and we needed somewhere fast. We found our dream property in putney and Mia got us through the door as soon as possible. She talked us through the process and was just truly honest the whole way through. Not only was Mia fab! But Hamptons process from our offer being accepted and completed was so smooth and not stressful. (The ideal dream when moving) I would honestly highly recommend Hamptons and Mia. Thank you so much!

Amy · 16 April 2024

Agent replied · 25 October 2024

Hi there Amy, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

I wanted to express my gratitude to Mia D. at the Putney Office ( and her colleagues) for her outstanding help in finding my new place in East Putney. After searching for a home for about six months, I discovered Hamptons and Mia made the whole process much smoother. What stood out about Mia was her personalized approach. Instead of just asking about my budget, she really took the time to understand what I was looking for. She presented me with two excellent options that matched my preferences perfectly. Beyond that, Mia went above and beyond. She negotiated on a budget and when there were complications with the lease, she dedicated a lot of time and effort to resolve the issues. She communicated extensively with the developers to ensure everything was sorted. In short, Mia's found me what I needed and delivered it. For anyone seeking a real estate professional who genuinely cares about helping you ( and honest) and making your life easier, I highly recommend reaching out to Mia at Hamptons. She is a gem!

Jaffar · 16 April 2024

Agent replied · 25 October 2024

Thank you for the great feedback Jaffar. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Putney was exceptional. The team will be pleased to read your review!

5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

Agent replied · 24 June 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback. Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated. Thank you again for your review and for choosing Hamptons.

5/5

Google

Filippo was so helpful when we were trying to find our first flat and was always on hand to answer our questions. We’d definitely recommend Hamptons for anyone trying to find a new home!

Imogen · 23 November 2025

Agent replied · 23 December 2025

Thank you so much for your kind words! We're thrilled to hear that Filippo was able to assist you in finding your first flat. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

So glad we chose Hamptons to handle our sale. Professional and enthusiastic from the start, proactively helpful to both us and our buyers who were at the end of a chain. Excellent team in Cameron, Mia and Sophie who actively pushed agents further down the chain to keep things moving and get everyone over the line. What could have been stressful was minimised by their experience, perseverance and realistic, fun attitude. They certainly went the extra mile. It was enjoyable working with them and reassuring to know that their advice and assistance could be relied on. A great team - thanks very much.

Maria · 23 November 2025

Agent replied · 23 December 2025

Thank you for the wonderful review! We are thrilled to hear that our team at Hamptons was able to make your sale process smooth and enjoyable. We pride ourselves on our professionalism, proactivity, and dedication to our clients. It was our pleasure to assist you and your buyers in navigating through the chain and getting everyone across the finish line. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

The worst rental experience I have ever had. The Landlord was uncontactable living in Dubai, and the maintenance team where obstructive in fixing any issues which needed sorting. The property was unsafe to live in - the windows fell out of the window frame, the glass shower panel fell off and my partner fell through a hole in the kitchen floor whilst it was being refurbished. Would avoid renting with Hamptons again at all costs.

Andy · 16 April 2024

Agent replied · 25 October 2024

Hi Andy, we sincerely apologise for the experience you have had with us. Please could you send us an email to customercare@hamptons.co.uk, so we can get in contact with you. Thank you.

5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

Agent replied · 10 October 2026

Thank you for your kind review. We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience. A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference. We truly appreciate your support and thank you for taking the time to share your experience.

5/5

Google

Overall, our experience with Hamptons has been smooth, painless and fast. Charlie Goodwin in particular walked us through the process in detail, and made sure to answer any questions we had and kept us up to date with all movements pre, during and post-move. Couldn't recommend Charlie and Hamptons enough.

Paul · 16 April 2025

Agent replied · 8 December 2024

Thank you for your wonderful review Paul. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

Agent replied · 24 June 2026

Thank you for your kind review. We are delighted that you had a positive experience with us and appreciate you taking the time to share your feedback. It is always rewarding to hear when our team's efforts have made a difference and delivered the level of service we strive to provide. Your comments are greatly appreciated and will be shared with the team. Thank you again for your valued feedback.

5/5

Google

Cameron Bell at Hamptons has been a real star. We were selling a flat in a desirable part of Putney. Sounds simple enough, but not when you live nearly 300 miles away. But Cameron made everything as straightforward as possible for us, from the first meeting through to completion, and was extremely helpful in responding to any requests we made. And he dealt professionally, efficiently and positively with the whole process. Many thanks!

Mike · 16 April 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us a review Mike. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

5/5

Google

Had such a positive experience buying a flat with Hamptons in Putney. Tom Cullen went above and beyond to help make it a smooth and speedy purchase, keeping us informed every step of the way, and the whole team were great to deal with. Would recommend them 100%

Julia · 16 April 2025

Agent replied · 16 April 2026

Thank you for the great feedback Julia. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Putney was exceptional. The team will be pleased to read your review!

5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

5/5

Google

We instructed the team at Hamptons, Putney to look after the sale of our Uncle’s property. Throughout the process they were always friendly and professional with good communication and responsive to questions and challenges. Many thanks to the whole team but especially Cameron, Mia and Tom.

Amanda · 16 April 2025

Agent replied · 25 October 2024

Thank you for taking the time to leave us a review Amanda. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

The process of renting out our house was a lot less stressful due to the support of Carly Luxford and Charlie Goodwin. Hamptons were able to find us the right profile of tenant, within a week or two of going on the market, at a price point we were happy with. Would definitely recommend them to a friend or use again when required.

Shay · 16 February 2026

Agent replied · 16 April 2026

We are so pleased to hear that Carly and Charlie were able to make the process of renting out your house stress-free! Our team at Hamptons is committed to finding the perfect tenant for your property at a price that meets your satisfaction. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

Agent replied · 26 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

5/5

Google

A good experience buying from Hamptons - Mia was very helpful throughout!

Sam · 16 February 2026

Agent replied · 16 April 2026

Thank you for the kind words! We are so glad that Mia was able to provide you with a great experience. Best wishes, Lucy, Customer Feedback and Support Team

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