Hamptons Putney Sales reviews in Wandsworth

★★★★★ 5/5

Google

I couldn’t recommend the Hamptons Putney team more. From the outset, they stood out amongst the other local estate agents and their faultless approach continued until completion. Every agent that I dealt with was exemplary. They always alleviated any stress and the human element of their care never wavered. The whole team is kind, responsive and knowledgable. I would not hesitate to recommend them. My grateful thanks to Mia, Tom & Cameron!

Victoria · 6 May 2025

★★★★★ 5/5

Trustpilot

Quality of Service

Hamptons manage two properties on my behalf and have done for many years .. I have never considered changing primarily because of the personal service I receive. . Nicola and Charlotte and previously Jacqui in the Beaconsfield Office have been excellent . Harjeet does an outstanding job taking care of the properties on my behalf. Very much appreciated

Client · 9 October 2026

★★★★★ 5/5

Google

We had a great experience with Hamptons. Filippo and Rachel went above and beyond to support us. I would definitely recommend.

Howard · 16 November 2025

★★★★★ 5/5

Google

The Hamptons team in Putney were highly professional from start to finish and their ability to find and negotiate with what turned out to be the winning bidder was key to a successful sales process. Would be happy to recommend them.

Edward · 16 April 2025

★★★★★ 1/5

Google

This has to be the worst and pushiest estate agency I’ve faced. I enquired on a property and was told it wasn’t pet friendly, yet this individual kept emailing it to me every 3 weeks. Clearly, they don’t care about your requirements and just fire emails to you regardless of what you want. I’ve asked 5 times to be removed from their mailing list, last week I was assured that it had been taken care of. The same individual emailed me once again today, breaching GDPR rules, to send me the same property I had enquired on 2 months ago and was told it wasn’t pet friendly.

Billy · 20 July 2025

★★★★★ 4/5

Trustpilot

Mya is a great property manager

Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!

Wong · 8 April 2026

★★★★★ 1/5

Trustpilot

Its messed up!

They've reached out to me and I would still like to give them a 1 star review. Victoria Beckett is in charge of the Kingston location and exchanging emails with her. I need them to prove that the Check in report is got photos from before we moved in if they are going to compare it for deduction of deposit. When I make a point with these people, they always tend not to answer. I just want to know how recent the photos are in the check in report. They know I have been ill and we have stated there are valuables in the flat and would not like to have viewings. But they still argue, even with email as proof - stating its been misunderstandings. Not very good customer service skills with that. And accusing us saying that Hamptons doesn't have under-handed tactics. But if they didn't, why did they bother to hide the cracks in the walls with previous tenants furniture/things to begin with? Then saying those damages are now made by us. Not good enough!

T · 28 February 2023

★★★★★ 5/5

Google

Had such a positive experience buying a flat with Hamptons in Putney. Tom Cullen went above and beyond to help make it a smooth and speedy purchase, keeping us informed every step of the way, and the whole team were great to deal with. Would recommend them 100%

Julia · 20 December 2024

★★★★★ 5/5

Google

Great experience with Tom, Cameron and team, who communicated well and made negotiating and purchasing very straightforward. Tom in particular always kept us up-to-date with the latest and made the process stress free. Thank you!

Joel · 2 June 2025

★★★★★ 5/5

Google

Having used Hamptons previously I hoped I would receive a good service for a fair price. Carly, Shelly & Charlie have delivered on this and been very professional, communicative and helpful, assisting in a much shorter than anticipated turn around and so far so good. If you are a to be landlord or tenant looking in the area, I’d have a chat with this team.

Jim · 23 November 2025

★★★★★ 5/5

Trustpilot

Our property is managed by Patryk in a…

Our property is managed by Patryk in a very professional manner. Whenever there is an issue he is always there to help and do his best to get things solved.

Laman · 20 August 2026

★★★★★ 5/5

Trustpilot

Review for Hamptons Property Management and Our Exceptional Property Manager, Shahena

We have had an outstanding experience with Hamptons as our property management agency, and this is largely thanks to our amazing Property Manager, Shahena. She has truly set the bar for what excellent property management looks like.From the very beginning, Shahena was consistently fast in responding to any request we had. Whether it was a small concern or a bigger issue, she handled everything with efficiency and professionalism. What really stood out was her unwavering kindness and politeness, making every interaction with her a pleasant one.Shahena showed genuine understanding and flexibility when personal circumstances meant we needed to adjust a home inspection or other scheduled activities. Her support and empathy during such times were invaluable. She went above and beyond by even providing references to help us transition smoothly when we needed to move to a larger home. This level of care and dedication is truly rare.It’s not often you come across a property manager as supportive, efficient, and approachable as Shahena. She has made our experience with Hamptons so much better than we could have hoped for, and we would absolutely love to work with her again in the future. Anyone lucky enough to have her as their property manager is in for an amazing experience.Thank you, Hamptons, and especially Shahena, for everything!

Razvan · 23 November 2024

★★★★★ 5/5

Trustpilot

Property let

We have let a property for some years with the support of Hamptons. They have been helpful and proactive throughout that time. 18 months ago, we asked Hamptons to undertake full management of the letting. They have excelled both in finding a good tenant and, subsequently, in assiduously managing the letting. They have been particularly helpful over the introduction of the new letting regime. Nikki Cullen, who is our property manager, has been attentive and punctilious throughout.

John · 4 May 2026

★★★★★ 1/5

Trustpilot

Words can’t describe how terrible the Hamptons experience was

Title - Hamptons made what should be one of the most exciting achievements of someones of life to one of the most painful, stressful and least enjoyable things I have had to go throughDon't get me wrong, buying a house can be very stressful but it can be made a far lot easier with a high quality estate agent - unfortunately Hamptons fall well below "high quality" from my experience.When people write reviews or provide feedback it's usually because they expect something back, perhaps a refund, an apology, looking out for others etc. I know there is nothing I am getting back from this, so why am I spending my free time writing up my feedback......it's purely to make sure nobody else has to go through the same nightmare and deal with the same attitude of the individuals I dealt with.I have read a few other reviews to see if my experience was a one-off and seeing some of the other comments, unfortunately it seems a few others have had a similar experience.Since day 1 of the discussions, the feeling of excitement quickly changed to a feeling that this wasn't going to be an enjoyable process. A few words to describe the way I was spoken to were, rude, unprofessional, bullied, harassed, arrogant ("I have been doing this job 12 years, don't question by ability"), defensive (there is no accountability when things don't go wrong), not being able to apologise for blatant errors. Attitude aside, the quality and detail of information provided was incredibly poor - documents scanned incorrectly (missing pages), incorrect information provided, there was even information that was hidden during the process that could have put me at financial risk. I only became aware of this information through my own research into the property. If I had known about it in the earlier stages I wouldn't have gone ahead with the purchase but given I was financially committed by the time I was aware, it was too late.Deadlines were set daily and when I needed something done there could be weeks between getting an answer. The buyer should feel like the estate agent had control in the process, at no point did I feel the purchase was in control until the keys were in my hand.Since moving in I have had to replace a leaky radiator and had got an oven that has been out of action for 4 months which cannot be fixed given the price of fixing the radiator, none of which was mentioned as issues when I asked if there any appliance/fixture issues.The overall feeling is just a massive disappointment as what should be a really exciting process was made a horribly painful one - the feeling of completing was more a relief to never having to deal with Hamptons in any capacity ever again.Not even a congratulations when the keys were collected…

Unknown · 1 December 2022

★★★★★ 5/5

Trustpilot

Excellent service by Hamptons for over…

Excellent service by Hamptons for over a decade. And thanks to our manager Juan Elkington for providing clear communications and swift actions.

Yogesh · 5 October 2026

★★★★★ 1/5

Trustpilot

despite complaining to customer service, worst service I have experienced and don't seem to want to sell houses!!!

My husband emailed Hamptons in Windsor after seeing an apartment on the river. He didn't get a response. I then emailed twice with no response, so the 3rd time I asked why they were not communicating. The response from customer service "Hasan is one of our Saturday Assistants and wouldn’t have picked up your emails on the 18th and 22nd. I assume you haven’t received an Out Of Office so I will speak with Hasan and the rest of the team to ensure these are switched on when not in the office". Ok but my emails were over a 2-week period, so did he also take off the weekend that fell in that time? It would have been better to provide an alternative contact who could actually help us. I then get told "The property is currently tenanted and being sold with a tenant in situ". I responded that it is not advertised as such, but the response is that it was not when 1st posted but is now. I still don't see this mentioned in the listing: Eton Riverside, 39-55 King Stable Street, Eton, Windsor, SL4I then responded with "I noticed that you did not respond to my two comments and at this point we are not interested in working with Hamptons. The customer service provided is very poor and despite giving you the opportunity to make things better, my comments were ignored" I tried to have them help us, but seems they are not that interested, so hence my negative response. All wording here is pulled from our email exchanges. They really don't care.

Tracey · 12 October 2022

★★★★★ 1/5

Trustpilot

I Had order a par shoes

I Had order a par shoes, I got my shoes in wrong size.I had tried to find out how can I return the shoes back, with out any lock.I had wrote many time to help mail thy have. i am getting this massage back they will come back to me in last 8 days.Still i have no info. how can I return this shoes.Now it goes 2 weeks and Hamptons didn’t contact me and I don’t know what should I do with this shoe and I can’t return them 😌Reza After so long, I had tried to contact HamptonLane Support Team. For any help for returning the shoe that are small for me. They had offer me 16% payback from my shoe, and they don’t want to receive the small shoe back. Please don’t buy anything from this company and, I have noticed the shoes they have sent me. There is no logo on it. It means you don’t know who had made it.I am still waiting for reply from HamptonLane Support Team

Reza · 26 October 2024

★★★★★ 5/5

Trustpilot

I had a very positive

I had a very positive experience with Hamptons throughout the tenancy process. The team was professional, responsive, and always willing to help whenever I had a question or needed assistance.

Soner · 1 August 2026

★★★★★ 2/5

Trustpilot

Rented for 18 months from Hamptons

Rented for 18 months from Hamptons, they were rarely involved but upon checkout suggested several times I use their £300 cleaning service which I refused.(as if their cleaners are the only ones who can clean...and a 1 bed flat too!)

Dan · 21 May 2026

★★★★★ 5/5

Trustpilot

I have had a lot of contact over a number of years

I have had a lot of contact and personal professional service from this company and I know very well that with in the regional office I deal with, things are run to a high standard. I am situated 16,000 kilometres away in another country so it is critical that I have up to date clear and accurate information and reports about the property that is overseen by Hamptons. Their team is very well run and I can say that I am consistently reassured and impressed with my main contact there who is Constance Graham. She has an efficient and polite natural style to problem solving which results in excellent service to myself as the client. I am always kept up to speed with email and photographic information which provides the communicative link to my tennants and maintainance services that I need.

Jeremy · 20 March 2026

★★★★★ 5/5

Trustpilot

TW office

We have worked with Nikki in the TW office. Nikki has consistently been responsive in managing whatever has come through in our dealings. I would recommend Nikki and Hamptons for property management.

HA · 16 March 2026

★★★★★ 5/5

Google

I recently had a property search with Hamptons in Putney, and dealt with various members of the sales team. I found them to be knowledgeable about the properties shown, listened to my requirements and were helpful in explaining market trends. I would recommend them to anyone looking to buy in Putney.

Lucy · 16 February 2026

★★★★★ 1/5

Trustpilot

Misleading and pathetic service by the agent

I live in Reading and I was looking for a rental property for a family of 6 adults and a 1 year old boy in Pinner, so it takes me at least an hour to drive to viewings each time. I also have a dog. I know this is difficult as I already had many agents telling me most landlords only look at smaller families. So before I confirm viewings with an agent, I always specifically ask if the potential landlord will allow for this many adults plus the dog.There is one property we saw on Rightmove near Hatch End so I went ahead to contact Hamptons, the agent for the letting. Leila, the agent, contacted me for viewing availability. She also sent me an email to ask me details about the potential tenants, for which I fully listed out the names and relationships (one big family) of all the people that will be living in the property plus the age and breed of my dog.She went ahead to confirm my viewing time without any objection. On the day of the viewing, I asked her again if the landlord is fine with the number of people and the dog to which she said "we will see, it depends on the package" (whatever that means).After the viewing (which was on a Saturday), we told her on the Monday through email we would like to make an offer and went ahead to fill in an offer sheet, matching the asking price and guess what, Leila comes back to me and say the landlord won't allow this many people and won't allow pets. I questioned her saying that I already gave her all this information before viewing and asked before the viewing whether the landlord is okay with it because I wouldn't drive for an hour if my offer would not be considered due to the number of people and my dog. What's funny is that she still kept talking about overall package and stuff like that.This is pathetic service by her and this does not reflect well on Hamptons as her title is Senior Lettings Consultant.

Brian · 6 July 2022

★★★★★ 5/5

Google

Me and my partner recently moved flats and Amelia from Hamptons Putney could not have been more helpful. She made moving flats a lot easier and she was always available to answer any questions and made sure we got the best flat possible for our requirements. I would highly recommend using Hamptons services to anyone who is looking for a new home. Thank you so much Amelia for finding our perfect home!

Ana · 16 April 2023