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Hamptons International reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

126 reviews across 1 platform

54 Castle Street, Salisbury SP1 3TS

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Hamptons International's Salisbury office at 54 Castle Street is rated 4.8 out of 5 across 126 reviews on 1 platform, including 126 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

126

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salisbury office, from every platform, shown as written. First names only.

5/5

Google

My husband and I recently rented out a property through Hamptons, and Charlie was instrumental in ensuring the entire process ran as smoothly as possible. She kept us informed every step of the way, and her genuine care, attention, and professionalism made what can often be a stressful experience a very positive one. Having rented out several properties over the years, we have worked with a number of agents, and Charlie has been an absolute delight to deal with. Her dedication, communication, and commitment to achieving the best outcome were outstanding. Thanks to the exceptional service we received, Hamptons will be the only agency we choose to work with in the future. We would not hesitate to recommend both Charlie and the team to others.

Diana Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you for choosing Hamptons and for taking the time to share your experience. We are thrilled to hear that Charlie provided exceptional service throughout the rental process. Our team takes great pride in delivering the best experience for our clients. We appreciate your kind words and look forward to working with you again in the future. Thank you for recommending us! Kind regards, Lucy, Customer Relations.

5/5

Google

If I could give 10 stars I would! Thank you so much to Jenny, Charlie and the team for all of your help and guidance with letting our first property. We are so grateful for a smooth and stress free transition into becoming landlords. Charlie & Jenny are very responsive and came back to all of our silly questions very promptly. Looking forward to the future 🏠

Kirsty Β· 8 April 2026

Agent replied Β· 13 April 2026

Thank you for your kind words and for choosing our team to help with your first property letting! We are so glad to hear that we were able to make it a smooth and stress-free experience for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Hamptons were fantastic in helping us secure our new rental property. Charlie was our main point of contact and she made the whole process incredibly smooth. She was professional, approachable, and always quick to respond, which took all the stress out of moving. Everything was handled efficiently and with care, and we felt supported from start to finish. We couldn’t have asked for a better experience, highly recommend Hamptons

Chris Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience working with Charlie and our team at Hamptons. We pride ourselves on providing professional and efficient service to make the rental process stress-free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Charlie is amazing, answered every question I had and made everything less stressful when moving out. Would 100% recommend x Also a shout to Jenny who helped when Charlie wasnt available x

Ellie Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you for the glowing review! We're so glad Charlie and Jenny were able to provide you with excellent service during your move. It's our goal to make the process as stress-free as possible for our customers. Thanks for recommending us, we truly appreciate it! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Charlie was absolutely wonderful to deal with. She was friendly, professional, and made the whole viewing experience feel very easy and relaxed. Her communication was clear and she took the time to walk us through everything we needed to know. It was a real pleasure meeting her, and we genuinely appreciate the time and care she put in. Highly recommended!

Biju Β· 13 December 2025

Agent replied Β· 13 April 2026

Thank you for your glowing review! We are thrilled to hear that Charlie provided top-notch service during your viewing experience. We pride ourselves on having friendly and professional team members who make the process easy and stress-free. We will be sure to pass along your kind words to Charlie. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

What a 5 star service! Jenny Glover, senior letting agent from Hamptons was absolutely amazing during my letting process. She came out to value my property for letting and came with so much advice and knowledge. She was honest and knowledgeable throughout my consultation, and was happy to spend time talking to me about any queries I had. She provided me with in depth literature to read in my own time, and was always at the end of the phone or email if I had further questions. She valued my property and kept me informed throughout the process. Jenny was timely in uploading my property to Rightmove, and the pictures of my home were first class. She gave me great insight into each of my possible tenants, which made choosing tenants easier. She accommodated me meeting them and she facilitated a smooth transition between being a home owner to a landlord. Nothing was too much work for Jenny, and this was so appreciated as I can imagine letting a property could be a challenging process. Jenny and the team have been nothing but supportive, informative and friendly. I have recommended Hamptons to others who are thinking of renting their cherished property! I’m so thankful I had Jenny as my letting agent. A gold star service from a gold star company. Jenny is a real asset to Hamptons, and I look forward to working closely with her again in the future. Kindest regards and many thanks, Ellie.

Ellie Β· 20 December 2024

Agent replied Β· 22 December 2024

Thank you for the great feedback Ellie. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Salisbury was exceptional. The team will be pleased to read your review!

5/5

Google

Excellent service provided by the team at Hamptons Salisbury with the sale of our property. Chris Husson-Martin was very professional & informative when taking our original instructions & with marketing. Special mention must be made of Tania Dymock, who had the task of holding the chain together & keeping us informed of progress. She was absolutely excellent, going well beyond our expectations, with frequent quality updates and practical suggestions in moving the sale forward to fruition. All very much appreciated.

A Β· 8 December 2024

Agent replied Β· 22 December 2024

Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

I had an excellent experience with Hamptons Estate and Letting Agents in Salisbury. The team was professional, friendly, and extremely knowledgeable about the local property market. From the first contact to the final stages, everything was handled smoothly and efficiently. Their communication was clear and consistent, keeping me informed every step of the way. What really stood out was their personal approach, they genuinely care about their clients and go the extra mile to make the whole process stress-free. Many customers highlight their organisation, responsiveness, and helpful staff, making buying, selling, or renting much easier. I would highly recommend them to anyone looking for a reliable and supportive estate agent in Salisbury!

Etu Β· 7 April 2026

Agent replied Β· 13 April 2026

Thank you for your kind words! Our team at Hamptons Estate and Letting Agents in Salisbury takes great pride in providing exceptional service. We are delighted to hear that our professionalism, knowledge, and personal approach made your experience stress-free. We truly care about our clients and strive to go the extra mile. Thank you for recommending us, it means the world to us! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent estate agents. Charlie Dunne was brilliant at answering all of our questions and ensuring we had a chance at securing a rental property. Would highly recommend.

Robin Β· 22 April 2026

Agent replied Β· 22 August 2026

Thank you for your kind words! We are so happy to hear that Charlie and our team were able to help you secure a rental property. We strive to provide excellent service to our clients and we are thrilled to have your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Great customer service. Charlie was great to deal with. From the very first conversation, she was kind and genuinely cared about helping me. Decided to stay put in the end but will reach out when looking again! Thanks Charlie

Daniel Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you for the wonderful review! We are thrilled to hear that Charlie provided top-notch customer service and showed genuine care for your needs. We understand that staying put is the right decision for now, but we look forward to assisting you when you're ready to make a move. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We utilised the services of Hamptons Real Estate, Salisbury recently in the purchase of a new property. Interestingly, Hamptons have a modus operandi where once an offer has been accepted the sales team hand you over to a what they term a "Sales Progressor". Based on our subsequent experiences, this is a very well thought out strategy providing a focused approach to the all important nitty gritty bit of getting a purchase transaction over the line. Our Sales Progressor was Tania and she proved to be extremely skilled in working with what at times felt like multiple stakeholders in an extremely thorough, diligent and knowledgeable way. Having a legal background also proved a real asset and she was extremely responsive at all times, whenever a follow-up was required or necessitated. In summary, she certainly added a lot of added value and I would commend Hamptons for adopting this line of approach with their clients.

Murray Β· 24 September 2024

Agent replied Β· 24 October 2024

Hi there Murray, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

Chris was with us for the long haul with our property as various things on our side slowed us down from the off. But throughout, he was continually adaptive, smart, and knowledgeable yet also supportive and compassionate. It was quite a sensitive sale for us and he was more than just an agent, but someone who navigated us through a complex process, with some complex stakeholders to boot. To Chris and all his team THANK YOU.

Angie Β· 22 November 2024

Agent replied Β· 22 December 2024

Thank you for your review Angie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

I recently received the keys to my first property and I honestly couldn’t have asked for a better experience. Charlie and Jenny at Hamptons have been fantastic from start to finish. The whole process was smooth, well organised, and stress free, and they were always on hand to answer any questions I had along the way. Their professionalism, communication, and support really stood out. I would highly recommend Hamptons to both landlords and tenants. Thank you again, Charlie and Jenny!

Charmaine Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you for choosing Hamptons for your first property experience and for sharing your positive feedback. We are thrilled to hear that Charlie and Jenny provided you with a smooth, stress-free and professional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have only ever used Hamptons for letting out flat out and this is because they’re professional, so helpful and really friendly. They go above and beyond, nothing is ever problem and they help when needed. They get the job done super quickly. Also, They’ve recently sold our house within 2days of being on the market. I can highly recommend them and will only ever use Hamptons.

Cheryl Β· 22 April 2026

Agent replied Β· 22 August 2026

Thank you so much for your kind words! We take pride in providing excellent customer service and are thrilled to hear that you had a positive experience with us. We truly appreciate your support and will continue to go above and beyond for all your property needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently had the pleasure of dealing with Hamptons Salisbury and was extremely happy with my experience. Charlie and Jenny gave me a warm welcome, and their professional demeanour made me feel at ease. Charlie and Jenny were extremely patient and knowledgeable. They provided insightful advice regarding the properties that would have met my needs. Their customer service was excellent. Together, they represent a highly professional team with a high level of expertise. Their work ethic and personalised attention are thoroughly impressive.

Hesham Β· 20 April 2024

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us a review Hesham. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

What a great team especially Charlie and Jenny. Very professional service with a smile. A pleasure from start to finish.

Peter Β· 30 March 2026

Agent replied Β· 13 April 2026

Thank you for the kind words! We're so happy to hear that Charlie and Jenny provided you with professional and friendly service. It was a pleasure serving you from start to finish. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Charlie Dunne made the process of renting a house through Hamptons a pleasurable experience, and I could not rate her and the team highly enough

Dominic Β· 13 February 2026

Agent replied Β· 13 April 2026

"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience renting a house through Hamptons and that Charlie Dunne and our team made it enjoyable. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Charlie on the companies rental team was always so friendly helpful and lovely to deal with. She called and emailed to see how my long rental search was going and how I was doing. She asked about my family too which was nice. We’ve found a rental now.

Luke Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you for the kind words, ! Charlie is an exceptional member of our rental team and loves making our customers feel supported and valued. We're so happy to hear you've found a rental and hope to continue serving you and your family in the future. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

3/5

Google

We recently rented a home and went through Hamptons and the process was wonderful. It starts with Charlie Dune who made it all happen. We had reached out to Hamptons about what we were seeking and Charlie reached out to us before the most perfect property even got listed. We toured it and immediately knew it was perfect for our family. This was also our first experience renting in the UK so it was a rather unfamiliar process, Charlie helped us tremendously through it all. We're now moved in and loving our home and very happy with our experience with Hamptons and specifically with Charlie. Edit: After many months in our home I feel obliged to lower the rating to three stars. We had an issue come up and the contractor sent out to do the work did a poor job. It looked bad and then it failed again within two weeks. We reported this and finding a new contractor to come out has now taken more than a month despite repeated asks. Finally after six weeks or so two contractors came out and we were excited to get the issue fixed and we found out they were just doing a quote... For what is a minor job. A week on from that quote, crickets. So nearly two full months with an issue and bo meaningful progress.

Brandon Β· 13 November 2025

Agent replied Β· 3 June 2025

Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Google

Used Hamptons to sell my Father's house. They were really professional. The initial team of Lucy,Chris and Jaime were well organised and made the initial viewings really easy. They were always very polite. Once an offer had been received I …

Mark Β· 13 August 2025

Agent replied Β· 12 September 2025

Thank you for choosing Hamptons to sell your father's house! We pride ourselves on professionalism and Tania is a true asset. We're thrilled we could make your selling process easy and fast. Thank you for the review! #Hamptons … More

1/5

Google

Rubbish TIME WASTERS. I had a viewing in April and spoke to them today but they said they dont sell properties in Fordingbridge. They said I should go down the Auction route. Even though I have other Estate Agents in Salisbury who want to put my Cottage on the market.

Darrell Β· 22 June 2026

Agent replied Β· 22 August 2026

Thank you for taking the time to leave us a review. Customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to look into this further and better understand your experience. Please contact us at customercare@hamptons.co.uk with your details, and we will ensure your comments are investigated thoroughly. Thank you again for bringing this to our attention.

5/5

Google

Had the pleasure of dealing with Hamptons , Salisbury over the last few years and can not rate them highly enough. From agriculture field sales through to the sale of my own house, and on recommendation other members of the extended family. They have been efficient, pleasurable and very accurate with valuations. Best of all just nice people to deal with.

Richard Β· 23 March 2026

Agent replied Β· 13 April 2026

Thank you for your kind words! We are so happy to hear about your positive experiences dealing with us. It's been a pleasure working with you and your family, and we look forward to continue providing efficient and accurate services. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Hamptons handled my rental property for more than four years and it was a successful period, despite a somewhat tricky tenant. Jenny Glover was always calm and resourceful and Samantha Hunt handled the termination and eventual return of the deposit with ease and professionalism. Should I decided to rent another property, the Hamptons team would be my first choice.

Penelope Β· 7 November 2024

Agent replied Β· 9 November 2024

Thank you for taking the time to leave us a review Penelope. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I’d like to say that I have recently dealt with Hamptons in Salisbury and have found that they are extremely helpful (Especially Charlie Dunn) I hope they will be able to help me in the not to distant future. I will certainly be contacting them.

Jenny Β· 13 April 2025

Agent replied Β· 13 April 2026

Hi Jenny, we are delighted that you enlisted Hamptons Estate and Letting Agents Salisbury and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

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Questions about Hamptons International

How many reviews does Hamptons International have?

Hamptons International's Salisbury office has 126 reviews across 1 platform: 126 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons International's rating?

Hamptons International is rated 4.8 out of 5 across all 126 reviews, and 4.8 out of 5 on Google from 126 reviews, checked 9 October 2026.

Where is Hamptons International's Salisbury office?

Hamptons International, 54 Castle Street, Salisbury SP1 3TS.

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