Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust sold our house through Hamptons Salisbury. Jaime and Lucy brought us our viewings and handled everything very well. Good humoured and professional all the way through.Tania then took over to progress things, keeping everyone in the …
David · 22 October 2025
Agent replied · 13 April 2026
We are thrilled to hear about your positive experience working with our team at Hamptons Salisbury! Our goal is always to provide excellent customer service, and we are so happy that Jaime, Lucy, and Tania were able to make your house selling process smooth and successful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Charlotte aka Charlie -:) as the property agent, and I must say, her service was nothing short of outstanding! From the get-go, Charlotte's friendly and approachable nature made me feel at ease, …
Naoual · 22 September 2025
Agent replied · 13 April 2026
Thank you for entrusting Charlotte with your property search. Her passion and expertise truly shine through in her dedication to providing outstanding service. We are thrilled to hear that you had an enjoyable experience and found the … More
★★★★★ 5/5
GoogleRecommend. Super service from Charlie, Jenny and the team at Hamptons in Salisbury. Many thanks indeed!
D · 15 December 2024
Agent replied · 22 December 2024
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 4/5
GoogleWas looking to sell my current house and buy next one through Hamptons. Initial set-up, listing and photos were all excellent, including a sensible approach to setting the price. Then Tania took over and provided first-class support to …
Nick · 22 September 2025
Agent replied · 12 September 2025
Thank you so much for your positive review! We are thrilled to hear that you had a great experience working with us on selling your current home and finding your next one. We apologize for any delays or tension you experienced, and … More
★★★★★ 5/5
GoogleWe just moved in to our new space. Thanks to Hamptons, especially to Charlie Dunne who is very accommodating, approachable and helpful during our process. Hamptons Agents are great and process was so easy, no hassle to go from now and then to their office just to fill up forms; online process made it easy for me and my husband. They are very helpful getting what you need to do from getting house insurance, bills to set up, moving in and most of everything I think ☺️☺️. Totally 💯 worth experience. By the way 1st timer here to use there services and I will surely recommend it to my relatives and friends.. hoping for more worth experience from you all (next move to have own) ☺️☺️
Mica · 24 January 2024
Agent replied · 24 March 2024
Hi Mica, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleCharlie was really lovely throughout the whole process, very professional with fantastic communication going above and beyond to secure us our move into new tenancy. Highly recommend!
Munsta618 · 20 April 2024
Agent replied · 19 June 2024
Thank you for your wonderful review. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleHad a good experience with hamptons. Wonderful staff, always swift to respond to your messages and gives timely updates on marketed properties. Such a nice experience with them
Ifeoluwa · 15 August 2026
★★★★★ 5/5
GoogleThoroughly recommend Jaime and all of the team at Hamptons in Salisbury. Throughout the house-buying process they have been professional, helpful, efficient and approachable. They are pro-active in keeping things moving and making sure that all parties are well-informed of developments. Impressed by their communication within the office - whoever we spoke to, they all seemed up to speed on our purchase. Thank you!
Samuel · 25 September 2018
Agent replied
Thank you for taking the time to leave us a review! We take customer service very seriously so are delighted to receive such positive feedback about the team in Salisbury. Communication is very important to us and we are extremely pleased to hear the team excelled in this area, thank you again!
★★★★★ 5/5
GoogleWe have had a great experience with renting out our house with Hamptons. They have a warm and professional service when looking around our house and were able to answer any questions we had. They were also able to quickly find tenants for …
Emily · 13 June 2025
Agent replied · 12 September 2025
Thank you for sharing your positive experience with Hamptons. We are thrilled to have helped find the perfect tenants for your family home. Our team takes pride in providing warm and professional service, and we are grateful for the opportunity to do so. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA very big thank-you to Jenny, Charlotte, Charlie and Emily, the letting team at the Salisbury branch. They worked tirelessly to get my property redecorated and back on the market after the previous tenant had left, and very quickly found me a new tenant. They are an excellent team, kind, caring and efficient, very good at keeping me in touch with everything and always a pleasure to work with.
Gabrielle · 20 May 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave us a review Gabrielle. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWe bought & recently sold our house through Hamptons Salisbury. Chris and the team were brilliant & efficient throughout the process - would highly recommend!
Sally · 3 March 2024
Agent replied · 24 March 2024
Thank you for taking the time to leave us a review Sally. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleAngela Parn and her property management team at Hamptons International have managed the letting of our property seamlessly for over five years. Sally Sparrow and her team in the Salisbury office are always very friendly, prompt at sorting out problems and keeping in contact. We have come to expect the exceptional and they have never disappointed us!
P · 25 September 2019
Agent replied
Thank you for leaving us a review. We are delighted to hear you have such a positive relationship with Hamptons and are thrilled to hear that you have received such fantastic service from both our Salisbury team and property management department. We take great pride in offering a high level of service and look forward to passing on your wonderful feedback to the team. Thank you again, I have no doubt the next 5 years will be just as successful!
★★★★★ 5/5
GoogleVery pleased with the letting team in Salisbury, especially Charlotte who is our property manager and ensures we are happy with all issues regarding our property in a business and friendly manner.
Sean · 30 June 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us a review Sean. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWe have been so impressed with the entire lettings and property management team at the Sailsbury office. Everyone, namely Jenny, Charlie and Charlotte have been and continue to be extremely friendly, efficient, and responsive to all our concerns about our rental property. When you live thousands of miles away from a property you own the team at Hamptons consistently stay on top matters and show they care!
Clare · 20 April 2024
Agent replied · 19 June 2024
Thank you for the great feedback Clare. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Salisbury was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleThe lettings department at Hamptons we exceptional, excellent communication, prompt and utterly helpful. We felt Jenny was completely on our side and was always so bright and cheerful. We have had some pretty bad experiences with Agents, non of that at all with Jenny & Hamptons. 100% Happy
Matthew · 30 July 2020
Agent replied · 30 July 2023
Thank you for your lovely feedback Matthew, it is wonderful for us to hear that the Salisbury team provided you with an exceptional service and you feel that Jenny was particularly supportive. Feedback of this nature is very important to us and we look forward to sharing your review with the team. Thank you again.
★★★★★ 5/5
GoogleHamptons is one of the best agencies I have dealt with. Very helpful and courteous.
Saurabh · 13 December 2025
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide exceptional service and it means the world to us that you had such a positive experience with our agency. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe lettings department at Hamptons we exceptional, excellent communication, prompt and utterly helpful. We felt Jenny was completely on our side and was always so bright and cheerful. We have had some pretty bad experiences with Agents, non of that at all with Jenny & Hamptons. 100% Happy
Matthew · 25 September 2019
Agent replied
Thank you for your lovely feedback Matthew, it is wonderful for us to hear that the Salisbury team provided you with an exceptional service and you feel that Jenny was particularly supportive. Feedback of this nature is very important to us and we look forward to sharing your review with the team. Thank you again.
★★★★★ 5/5
GoogleHamptons have been particularly helpful in trying to find me a property to rent. Charlie understands my needs and is charming, professional, friendly and efficient
Malcolm · 7 August 2025
Agent replied · 13 April 2026
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 2/5
GoogleIf the Salisbury office functioned in the way we were initially promised, and as the web site and brochures suggest, then our sale would have gone more smoothly and faster.
It was shocking to find the first two viewers in the 4 days since listing whisked away to view an off-the-market, discreetly available property before they had returned for their second viewing with us. I gave notice to terminate the contract at that point. I am not paying Hamptons nearly £10,000 to sell someone else’s house.
A sale was arranged however the chain involved was not exactly as portrayed to us and this eventually created difficulties and delays.
Problems further up the chain are not the responsibility of Hamptons but when these were resolved I phoned and wrote to Hamptons specifically asking for the lower end of the chain to be reconfirmed and checked for completeness. Despite promises that they had I discovered 3 weeks later that emails were sent but not followed up, and we encountered further delays whilst the bottom end of the chain dealt with pre-contract issues that should have been resolved months ago and on one of the many likely days for exchange of contracts renegotiated their price.
Hamptons bill was sent to my conveyancer about 10 minutes after exchange of contracts. Good to see they are efficient in some areas if not others.
We met some very nice people at Hamptons including one who was really impressive. But Hamptons really need to make sure all their delivery lives up to all their promises.
Chris · 30 July 2022
Agent replied · 30 July 2023
Hi Chris, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please send your contact details to OmariQ@hamptons.co.uk and we will happily help rectify this matter.
★★★★★ 5/5
GoogleThe Hamptons Salisbury team of Chris, Serena and Lucy were friendly, helpful and professional throughout the period of the sale of my parents' property. We/they would have no hesitation in recommending Hamptons to anyone contemplating selling their home in the Salisbury area.
Chris · 30 October 2019
Agent replied
Thank you for leaving us a review. It is fantastic to hear Chris, Serena and Lucy have had such a positive impact on your experience with us and in particular that you would recommend our services further following this. Feedback is very important to us and we look forward to sharing your review with the team. Thank you again.
★★★★★ 5/5
GoogleReally happy with the service we recieved from Hamptons, Sally Campbell was wonderful & helped us out promptly every step of the way. Would definitely recommend.
Camron · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us a review Camron. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleSuch great Services with Good communication as well. I have enjoyed being their tenant for a year now and all thanks to our account manager Charlie Dune for always being there to assist . Highly recommend
Dorica · 15 December 2024
Agent replied · 22 December 2024
Thank you for your wonderful review Dorica. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleCharlie and the whole Hamptons team have been amazing with our move, there was no question that was too small or insignificant, they made the whole process as easy as possible for us, thank you Hamptons team.
Elaine · 2 November 2024
Agent replied · 9 November 2024
Thank you for your review Elaine. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI recently completed a move with Hampton's Salisbury. I rarely leave reviews, but this company have been excellent and have exceeded my expectations. My contact, Charlie, has been exceptional, from keeping me updated, to wishing me well on moving day, and calling a few days after to ensure all went ok, she really has been 5 star, as have everyone involved along the way. Thank you Hamptons.
Adam · 2 December 2022
Agent replied · 30 July 2023
Hi there Adam, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
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