Hamptons Winchester Sales reviews

★★★★★ 1/5

Trustpilot

Rent somewhere else. Disappointing and unprofessional

Extremely disappointing experience with Hamptons. Rented a flat through this agency. Being told that the property was "ready to go". The keys have been handed on the street (found out later we were missing some keys to access the water, gas and electricity meters). As soon i got in, i found some maintenance issues which have been reported straight away to the property manager. Once i moved into the flat, I realised that the boiler was not working, and therefore there was no hot water and no heating in the flat. It took 17 days since it was flagged for the property manager and the landlord to solve the problem. In the meantime, i was suggested to buy a daily gym pass or to go to a friend to take a shower. We have been promised a rent free period for the time without the boiler (emails proving that). Eventually, out of the 17 days, only 14 have been discounted without any explanation. Some of the maintenance issues have been solved and paid by myself, some other are still not solved after over 70 days. In addition, i had to pay the outstanding debts to the old energy supplier (42£) to be able to switch my account into the new flat. The agency only works in the interest of the landlords. There is no support to the tenants. The property manager has only communicated via email, not a call or a visit to try to solve the situation. No one else in the office took ownership of this case, including the agent who signed our contract. All the maintenance issues could have been easily spotted with a 10 minutes check by the landlord or the agency prior the rental agreement. Lights not working, hole in the sink, leaking shower and tub, boiler not working, malfunctioning fan extractor, all problems that someone with a bit of professionalism would easily spot. Stay away from this agency, at least from this branch. Rent somewhere else.

Mattia · 12 June 2026

★★★★★ 5/5

Google

I had a really good experience with Hamptons in Winchester when letting my property. Amelia was my main point of contact and was friendly, professional, and easy to deal with throughout. Communication was clear and timely, and I always felt kept in the loop. Amelia took the time to understand the property and what I was looking for in tenants, which definitely helped. Hamptons found tenants who suited the property well, and the whole process was handled smoothly and efficiently. Overall, it was a very straightforward experience with no hassle at all. I’d be happy to use Hamptons Winchester again and would recommend them to anyone looking for a reliable and approachable letting agent.

Benjamin · 17 February 2026

★★★★★ 5/5

Google

Sharon James at Hamptons Winchester branch was an absolute delight to work with and worked quickly and efficiently along with providing outstanding support to my client. I would highly recommend Sharon James in a heartbeat to assist me with future insurance relocations. Sharon went above and beyond and is an absolute credit to the company and I would not hesitate to work alongside Sharon in the future. With much appreciation Miss N Shaw

Natalie · 17 March 2026

★★★★★ 5/5

Google

We have recently had a wonderful experience with Hamptons, Winchester, who have helped us find a new rental property. Sharon James was our main point of contact and has been incredibly helpful throughout, very responsive to queries and patient with us throughout our search. I can honestly say she has been the best estate agent we have ever had contact with. Thank you so much.

Emma · 27 March 2026

★★★★★ 5/5

Google

Sophie, from the Winchester office, has looked after our rental properties for a number of years, and has always been efficient, competent and pragmatic. Together, we have faced a whole range of issues, from the mundane to problems more thorny, and complex. Sophie is always unfazed. She has a wealth of knowledge, and has been a steady hand throughout. I would have absolute confidence in recommending her most highly.

Debbie · 17 February 2026

★★★★★ 5/5

Trustpilot

Hamptons in Maidenhead have managed…

Hamptons in Maidenhead have managed several properties for me over the past ten years. The service I have received from the entire team and in particular from Harjeet Kaur has been extraordinary; attention to detail and super-efficient, many times going above and beyond expectations. I can highly recommend their all-round management services!

Chris · 17 June 2026

★★★★★ 5/5

Google

Thoroughly professional and efficient letting business in Winchester. From the outset, Sophie was eager and positive about letting my property which she successfully did within 36 hours of marketing. There has also been prompt and proactive communication between us throughout the whole process. A big thank you to Sophie, Sharon, Amelia and Sabrina for all your help! Highly recommended!

Simon · 16 April 2026

★★★★★ 5/5

Google

From the moment we first spoke with Hamptons to support us in renting our house in Winchester it has been seamless. Thank you to Sharon and Sophie, their communication, checks, enthusiasm and guidance has been incredible. We feel in safe hands with Hamptons, they have given us a real personal yes professional experience. Thank you Katie & Charlie.

Katie · 3 April 2026

★★★★★ 5/5

Google

I worked with Sophie and Sharon to rent a beautiful home (sight unseen) near Winchester recently and had a fantastic experience. We moved here from overseas so one can imagine the many difference and details that can be quite trying when making such a massive transaction. Sharon virtually walked us through rental property and addressed all the questions we had, and she and Sophie worked tirelessly to get all of our paperwork squared away in order to move into the home a mere two days after we landed in country. I would absolutely work with them again in the future.

Daniëlle · 5 August 2025

★★★★★ 5/5

Trustpilot

Patryk is our Property Manager

Patryk is our Property Manager, and is very helpful and always is there to help. Recently we had an issue with an appliance and the problem was solved within the same day, we could not be grateful enough for Patryk's help.

Chris · 24 May 2026

★★★★★ 5/5

Trustpilot

I have been a client of Hamptons in Reigate for many years…

I have been a client of Hamptons in Reigate for many years renting out my semi furnished property. I am extremely satisfied with the service. Their staff are very attentive. Athena and Jessica do an outstanding job at finding the best tenant for the property and ensuring the whole rental process goes smoothly. And similarly once rented property management presently handled by Conny has been really excellent, making sure that any issues are promptly reported and then get fixed. So all in all I can highly recommend Hamptons.

Graham · 12 March 2026

★★★★★ 4/5

Trustpilot

Removal of Canting Tree Close to Shed and Fence

We had struggled to find someone capable/willing to remove a large canting tree at the very end of our garden, next to a shed and a fence. Mandy Dorta thought outside the box and managed to achieve this through someone, quite rightly, she thought could achieve this. If the tree had come down it would have caused serious damage but Mandy Dorta was proved right as the chosen person did a very difficult job very well, especially given the lack of parking outside the house. Thank you Mandy.

Sandra · 12 March 2026

★★★★★ 5/5

Google

Sophie, Sharon and the team quickly found me a tenant and processed the tenancy efficiently and promptly. They helped with navigation of the endless bureaucracy to ensure a smooth transaction and went above and beyond letting in trades and checking everything. Highly recommended.

John · 3 April 2026

★★★★★ 5/5

Google

Amelia has been nothing but helpful and professional. I can honestly say that so far in our rental search, Hamptons are the only agency who have offered good customer service. We are yet to find our ideal rental but hoping to find it through Hamptons!

Thomas · 17 February 2026

★★★★★ 1/5

Trustpilot

Very bad experience

Very bad experience. Incompetent staff who don’t listen and try to fob off repairs. The property we were given is so badly built whereby there’s massive gaps in doors that Hampton came and put some cello tape to stop the cold drafts. Absolute joke of a company. An emergency toilet repair was reported and Hamptons said to manage with buckets of water down the toilet till office opens after bank holiday. A washing machine provided with property was left for over 3 weeks until somebody bothered to respond to my constant reports almost everyday. No apology just absolute incompetence from staff who simply don’t care about repairs just collecting rent. We are a family which includes vulnerable tenants yet completely ignored and almost bullied not to report repairs

Sim · 24 May 2026

★★★★★ 5/5

Trustpilot

I have been using Hamptons to help me manage a property

I have been using Hamptons to help me with the rental of my property since they moved to Blackheath. I recently have upgraded to their management service and I couldn’t be more delighted with the service I’ve received from the entire team there. My point of contact there is Abida Tasnim who is simply superb. Her response time is immediate and her attention to detail and professionalism second to none. I feel in very safe hands there with her and Alan Van and could not rate this Blackheath branch highly enough.

Ailish · 15 May 2026

★★★★★ 5/5

Trustpilot

We've had a really good experience with…

We've had a really good experience with Hamptons. Our property manager, Harjeet Kaur Arla was exceptional throughout our tenancy. She was always very kind, professional, and incredibly responsive whenever we had any issues. During the busy end-of-tenancy process, she was particularly helpful, promptly providing cleaning company recommendations and ensuring we received the urgent letter we needed for our son's school application. Her support made our move-out smooth. Highly recommend her, and Hamptons.

Meghana · 10 March 2026

★★★★★ 5/5

Trustpilot

Selen has been our property manager for…

Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.

Ryan · 16 June 2026

★★★★★ 5/5

Google

Amelia was a fantastic agent and she found me some really lovely long term tenants for one of my properties in Winchester. She is incredibly good with communication and a great pleasure to work with! Thank you for all your hard work!

Laura · 17 February 2026

★★★★★ 1/5

Trustpilot

Unprofessional and costed me more money . Avoid !!

Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.

Krupa · 7 May 2026

★★★★★ 5/5

Google

Sharon was incredibly supportive and professional in helping us find our current rental property. She kept in contact with us throughout the duration of our search, ensuring that we were always kept up to date with new properties coming to the market. Indeed, she made sure we were the first clients to view our current property, offering us a weekend viewing before it even came to the market. Sharon has continued to offer advice and guidance in relation to our contract (even though the property is managed by our landlords) has always been available and happy to answer any of our queries. Sharon is friendly, reliable and has an excellent knowledge of the local area. She would be my first port of call for any future property searches and I would highly recommended her.

Jane · 22 December 2024

★★★★★ 5/5

Trustpilot

Patryk has been our property manager…

Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.

Dan · 27 May 2026

★★★★★ 5/5

Google

We had been looking for a place with a good location to live and commute, and Sharon has been helping us find such a wonderful place from our first viewing. Sharon and her team have kept good communication and help with the paperwork involved She has been of excellent service.

Alfred · 17 November 2025

★★★★★ 5/5

Google

We’ve had an excellent experience with Hamptons Winchester from start to finish. From the initial consultation with Sophie, we felt completely reassured, she was knowledgeable, approachable, and took the time to clearly explain every step of the process. As things progressed, Sharon continued that same high standard of service. She was incredibly professional, responsive, and always on hand to answer any questions we had, making the entire experience smooth and stress-free. It’s clear that the team genuinely cares about both landlords and tenants, and their attention to detail and communication really sets them apart. We wouldn’t hesitate to recommend them to anyone looking for a reliable and professional lettings service. Thank you!

Charlie · 3 April 2026