Hamptons Winchester Sales reviews

★★★★★ 5/5

Google

Sophie was great to work with, as was Sharon. Wise and helpful!

Jade · 10 April 2026

★★★★★ 5/5

Google

Although Hamptons were not in the end the Estate Agents through whom my wife and I are buying our new home they have been of great help to us in our long search. Our main contact at Hamptons Winchester has been Stella Popowicz andwe are more than grateful to her for her sustained efforts to help us find what we have been looking for though for quite a time we have been unsure exactly what this is! We commend Stella for her personal interest in our situation, her professionalism and patience as she showed us round several properties and kept in touch in many helpful ways. Thankyou

Henry · 26 October 2023

★★★★★ 5/5

Google

Last year (2022) we put my elderly mothers house on the market due to her having to go into care. This was a difficult and sad period for the family but Alec and his team dealt with us very professionally but also with consideration and understanding. He and the team helped us along but never made us feel pressurised. There were a number of unforeseen obstacles which unexpectedly came up and delayed the sale but they dealt with these without any issues. On the occasions I contacted their Winchester office they were always very polite, friendly and above all helpful. On a day-to-day basis I generally dealt with Tania and Alison both of whom were were always friendly and helpful, a pleasure to deal with. Hamptons (and in particular Alec) had been recommended to me by a close friend who sold his house through them and said he was very pleased with the service they/he provided. Likewise, I am very happy to further recommend Hamptons and Alec.

Tim · 26 October 2023

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 5/5

Google

Sharon from Hamptons was excellent in finding me the right property to rent. She's very professional, doesn't miss anything and follows up really well to make sure that I had all the information needed to enter into a new tenancy. I would definitely recommend Sharon at Hamptons and they've restored my faith in lettings agents after a recent experience.

Chris · 3 November 2024

★★★★★ 5/5

Google

Fabulous! My partner and I were looking for our first rental in Winchester. We were preparing ourselves for months of searching but after finding our perfect property through Hamptons, the whole process has been easy and seamless! Sharon has been extremely professional and attentive, keeping in regular contact with us at every stage, making sure all our questions were answered. I would recommend Hamptons to anyone looking to rent in Winchester.

Klaudia · 29 March 2024

★★★★★ 5/5

Google

Terrific property management, thank you Sabrina for everything!

Trina · 14 April 2026

★★★★★ 5/5

Google

Amelia has been incredibly helpful, professional and showed courtesy and respect. She is very knowledgeable and really put us at ease during our letting application process making everything quick and easy.

Kaz · 19 September 2025

★★★★★ 5/5

Google

Had a great experience finding a property to rent with Sharon and the team. They provided lots of help throughout the process to make it smooth, clear and stress-free.

Isabella · 1 October 2025

★★★★★ 5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

★★★★★ 5/5

Google

Charlotte was absolutely fantastic finding a great tenant for me. Brilliant communication - keeping me updated at all times. Sophie runs a great, efficient lettings department - nothing ever needs chasing. Robert is brilliant with the admin side of things. Overall, I have been using Hamptons for last 4 years and wouldn't trust anyone else. Highly recommend.

James · 25 September 2024

★★★★★ 5/5

Google

Recently used Hamptons Winchester to move home. Our experience from start to finish with our main contact Sharon was faultless, however if she was unavailable or out of the office one of the team picked up the work and made sure we had everything we needed. Would highly recommend, best Agent I've used.

Ben · 16 November 2024

★★★★★ 5/5

Google

Sharon at Hamptons provided outstanding service in assisting me with renting a property in Winchester. Her professionalism, efficiency, and in-depth knowledge of the local market made the entire process seamless. She was attentive, proactive, and kept me informed throughout. I highly recommend Sharon for her exceptional support and dedication.

Jawad · 22 December 2024

★★★★★ 5/5

Google

Sharon and her team at hamptons were excellent and very professional, i have no problem recommending them to any future tenant or landlord, 10 out of 10 service. Sean

Sean · 21 August 2025

★★★★★ 4/5

Trustpilot

Mya is a great property manager

Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!

Wong · 8 April 2026

★★★★★ 1/5

Trustpilot

Its messed up!

They've reached out to me and I would still like to give them a 1 star review. Victoria Beckett is in charge of the Kingston location and exchanging emails with her. I need them to prove that the Check in report is got photos from before we moved in if they are going to compare it for deduction of deposit. When I make a point with these people, they always tend not to answer. I just want to know how recent the photos are in the check in report. They know I have been ill and we have stated there are valuables in the flat and would not like to have viewings. But they still argue, even with email as proof - stating its been misunderstandings. Not very good customer service skills with that. And accusing us saying that Hamptons doesn't have under-handed tactics. But if they didn't, why did they bother to hide the cracks in the walls with previous tenants furniture/things to begin with? Then saying those damages are now made by us. Not good enough!

T · 28 February 2023

★★★★★ 5/5

Google

We had a very good experience renting a property through Hamptons. Sharon James was excellent in showing us our new rental property and agreeing our contract. Sharon and Sophie were also very helpful and kind when we had to break our tenancy early due to personal reasons. They helped make the process smooth and efficient. Thank You, Lee & Tammy

Lee · 28 May 2024

★★★★★ 5/5

Trustpilot

Property let

We have let a property for some years with the support of Hamptons. They have been helpful and proactive throughout that time. 18 months ago, we asked Hamptons to undertake full management of the letting. They have excelled both in finding a good tenant and, subsequently, in assiduously managing the letting. They have been particularly helpful over the introduction of the new letting regime. Nikki Cullen, who is our property manager, has been attentive and punctilious throughout.

John · 4 May 2026

★★★★★ 5/5

Trustpilot

Review for Hamptons Property Management and Our Exceptional Property Manager, Shahena

We have had an outstanding experience with Hamptons as our property management agency, and this is largely thanks to our amazing Property Manager, Shahena. She has truly set the bar for what excellent property management looks like.From the very beginning, Shahena was consistently fast in responding to any request we had. Whether it was a small concern or a bigger issue, she handled everything with efficiency and professionalism. What really stood out was her unwavering kindness and politeness, making every interaction with her a pleasant one.Shahena showed genuine understanding and flexibility when personal circumstances meant we needed to adjust a home inspection or other scheduled activities. Her support and empathy during such times were invaluable. She went above and beyond by even providing references to help us transition smoothly when we needed to move to a larger home. This level of care and dedication is truly rare.It’s not often you come across a property manager as supportive, efficient, and approachable as Shahena. She has made our experience with Hamptons so much better than we could have hoped for, and we would absolutely love to work with her again in the future. Anyone lucky enough to have her as their property manager is in for an amazing experience.Thank you, Hamptons, and especially Shahena, for everything!

Razvan · 23 November 2024

★★★★★ 1/5

Trustpilot

Words can’t describe how terrible the Hamptons experience was

Title - Hamptons made what should be one of the most exciting achievements of someones of life to one of the most painful, stressful and least enjoyable things I have had to go throughDon't get me wrong, buying a house can be very stressful but it can be made a far lot easier with a high quality estate agent - unfortunately Hamptons fall well below "high quality" from my experience.When people write reviews or provide feedback it's usually because they expect something back, perhaps a refund, an apology, looking out for others etc. I know there is nothing I am getting back from this, so why am I spending my free time writing up my feedback......it's purely to make sure nobody else has to go through the same nightmare and deal with the same attitude of the individuals I dealt with.I have read a few other reviews to see if my experience was a one-off and seeing some of the other comments, unfortunately it seems a few others have had a similar experience.Since day 1 of the discussions, the feeling of excitement quickly changed to a feeling that this wasn't going to be an enjoyable process. A few words to describe the way I was spoken to were, rude, unprofessional, bullied, harassed, arrogant ("I have been doing this job 12 years, don't question by ability"), defensive (there is no accountability when things don't go wrong), not being able to apologise for blatant errors. Attitude aside, the quality and detail of information provided was incredibly poor - documents scanned incorrectly (missing pages), incorrect information provided, there was even information that was hidden during the process that could have put me at financial risk. I only became aware of this information through my own research into the property. If I had known about it in the earlier stages I wouldn't have gone ahead with the purchase but given I was financially committed by the time I was aware, it was too late.Deadlines were set daily and when I needed something done there could be weeks between getting an answer. The buyer should feel like the estate agent had control in the process, at no point did I feel the purchase was in control until the keys were in my hand.Since moving in I have had to replace a leaky radiator and had got an oven that has been out of action for 4 months which cannot be fixed given the price of fixing the radiator, none of which was mentioned as issues when I asked if there any appliance/fixture issues.The overall feeling is just a massive disappointment as what should be a really exciting process was made a horribly painful one - the feeling of completing was more a relief to never having to deal with Hamptons in any capacity ever again.Not even a congratulations when the keys were collected…

Unknown · 1 December 2022

★★★★★ 5/5

Google

Amelia was extremely helpful and professional

Farah · 17 February 2026