Hamptons Winchester Sales reviews

★★★★★ 4/5

Trustpilot

Leave it to Saima.

Leave it to Saima.For several years, we have been renting our property while living overseas. For the past year, Saima has been in charge of management. She is capable of handling any issues that arise, and I trust her fully to work in our best interests while keeping our tenants happy. She keeps us informed about the arising issues and reports back diligently, minimising unnecessary contact, which I appreciate. She manages the load well, and I would recommend her service.

Bridie · 14 June 2024

★★★★★ 5/5

Trustpilot

Hamptons Property Management

I have been using Hamptons, St. Albans for short term lets for over 4 years and the whole team have been absolutely brilliant. I am particularly impressed with David Whiting the property manager. He has been very responsive, professional and friendly in dealing with any of the issues at the property. He seems to have a great team of reliable and friendly contractors on call that fix all the problems quickly and professionally.

Paul · 16 March 2026

★★★★★ 5/5

Google

We've worked with a few letting agencies and Sophie W at Hamptons is the best. There is much better transparency when working with Hamptons and you really feel that they are working on your behalf to smooth everything along in a timely and efficient manner.

Jonathan · 27 July 2024

★★★★★ 5/5

Trustpilot

Danish Ashraf - Property Manager

Danish Ashraf is very helpful when I need things sorted as a Property Manager. He is also very friendly and assuring when getting things done.

HARRISON · 13 March 2026

★★★★★ 5/5

Google

I have recently found a home through Hamptons Winchester and they have been nothing short of amazing! From the very first phone call from Sophie, to meeting Sharon at the property, they have been amazing throughout the process. Sharon has been our main contact and she has been extremely informative and supportive. I would highly recommend Hamptons Winchester!

Melinda · 26 October 2023

★★★★★ 1/5

Trustpilot

Danger to all solo women

Danger to all solo women. Sexually harass you take pictures of you in your room. Unprofessional and blame the client banning them worldwide with their lies. Give you food tell you it's not hot which burns your mouth. Ashford kent.

Sue · 17 March 2026

★★★★★ 5/5

Trustpilot

Great Experience

Very responsive and very helpful with any of my inquiries or requests. Especially working with Danish has been a pleasure.

Camillo · 16 April 2026

★★★★★ 5/5

Trustpilot

Quality service with a smile - Rickmansworth Hamptons

From professional estate agents to uber effective property management I highly recommend Hamptons international Rickmansworth branch. No matter whom you speak to in the office, you are always welcomed with kindness and understanding. A special shout out to property manager Melissa who's maintenance problem-solving is lightning quick. It's also a credit to the agency that all tradespeople they use are polite, professional, trustworthy and always provide top-notch service.I feel confident that when issues occur, they will be taken care of removing all stress from myself as a tenant. Thank you Rickmansworth Hamptons

Jasmine · 28 April 2021

★★★★★ 5/5

Trustpilot

Great Property Management

As a tenant of Hamptons, I wanted to say a huge thank you to Nicole Drackett our property manager, who has made renting so much easier throughout my two years in the property. She has always been on hand to assist and been very understanding when faced with several issues at once in the property. Most issues were solved promptly and communication was excellent throughout. Can’t thank her enough! I’d also like to mention Caroline Ryan, the Lettings manager, and Laura Donati in renewals, for their exceptional service when initially renting the property and during my vacation of the property. Making it as stress-free as possible, in a difficult & busy rental market!

Francesca · 17 May 2024

★★★★★ 2/5

Trustpilot

Disappointing with limited recommendation

I am disappointed with Hamptons and their property management service. The initial lettings period, and the relationship built with Nadia was faultless. I was really impressed with their marketing and the speed in which they let the property. What lets them down is the last 2 years of management, including the tenancy renewal process handled by a different department. The renewal was brash, the communication was curt and rude. I felt rushed, and was pushed into a situation which wasn't explained to me with much truth. On reflection I really regret the way that was handled. Add that the to the disappointing management for the first year, it has left me wishing I had done things differently.I was moved to a different property manager after making some complaints, and when I renewed I was allowed to do this as part of the deal.Whilst Daniel is very likeable, I am however still not at ease with the situation. I feel that the communication is always slow, I am never kept up to speed and some of the issues in my property could have been dealt with much quicker, thus reducing the repair bill. I have had to be more involved than I would have expected too, which when paying the management fee is part of the reason for doing so.On reflection I would prefer to use a smaller more personal letting agent with more time and care towards their landlords. Would I be to renew I would remain with Hamptons for the marketing and tenant finding however I absolutely wouldn't recommend the managed service and feel quite strongly about this and my experience.

Morgan · 15 May 2024

★★★★★ 5/5

Trustpilot

Competent, Reliable and Dependable

We have been letting properties for many years, and we have used the services of a variety of letting agents to manage the properties. Trevor Scott at Hamptons stands out in the service he gives. Not only is he competent and understands our approach to property management but he is also excellent in liaising with the tenants. Also, and importantly, he has been a constant within the Hamptons Property Management team. There is nothing more frustrating than a high turnover of Property Managers. Trevor is reliable and dependable.

David · 12 May 2024

★★★★★ 5/5

Trustpilot

A hopeful first tenancy.

Being a tennant under Hamptons, is like a breath of fresh air in a market that is constantly evolving and increasingly closed off the young prospective tenants who have the somewhat tarred effect of being a student.I have written previously on other review sites about the wonderful team at Hamptons, and how they are quick to respond to any issues that may arise.I personally have the pleasure of having M.Hudson as my property manager, and as someone who is working out what adult life is being in my 20s, I feel safe knowing that my best interests are being looked out for.There is no issue that is too big for Hamptons, and while I'm glad I've not experienced the worst possible outcomes, things like white's goods breaking down Melanie is fast and re-assuring, I'm always concerned to report issues as I feel a hinderance but she has been there every step of the way, giving me assurance that my concerns are warranted and that it is all a part of being a tennant.I am concerned for the future, as I feel at home in my current rental and I could stay for as long as the team and my landlord would have me. If you are looking for a new tenancy or you are in the private rental sector Hamptons really outdoes them all, a professional service with no compromise, security in your funding and helping to advise where to go should things like checks and deposits become and issue.I really do respect and thank Melanie and the Hamptons team, without them I would have long gone home and not been able to continue my studies.Thank you Hamptons, Thank you Melanie.

James · 2 May 2024

★★★★★ 4/5

Trustpilot

"Hamptons have been fully managing my…

"Hamptons have been fully managing my rental property and overall i have been pleased with the service. The Maintenance and reactive repair side has been excellent with good communication and efficiency. Mandy D'Orta is very professional, patient when needed and applies common sense to challenging issues which is a breath of fresh air in modern day society. She has been fantastic.The only negative is the yearly inspection report which i understand was undertaken by another member of staff. The report is inaccurate, lacks detail and misses defects. Hamptons have taken this feedback on board with a view of improving."

James · 30 April 2024

★★★★★ 5/5

Trustpilot

Best to book Lucy for an inventory check!

I wanted to leave a review for Lucy Howlett, Hamptons Deposit & End of Tenancy Manager, who managed our inventory check-out recently as I was so impressed with Lucy. Some people are just born with skills that are perfectly suited to their profession and Lucy is one of those people - meticulous, organised and fair - Lucy really made us feel that the process was undertaken in a thorough and balanced way. As having both been a landlord in the past and a tenant currently, a professional inventory check is so important for both the landlord and the tenant - and it's really not the place to try and save money by not having one; even a vacant home is full of so many things - most people do not spend their days thinking about the minute detail in kitchens and bathrooms....but Lucy does! For some landlords a professional inventory check could potentially pay for itself and more - for tenants you need to wish your landlord hires Lucy as she picked up so many things in our inventory check that had been missed when we first moved in - even by me! I had spent hours pouring over our initial list but I still missed things. As a tenant you really want someone like Lucy who is focused on the minute detail as it helps with getting as much of your deposit back on exit as possible.One thing I also wanted to mention is that I know that Lucy was in theory being paid for by the landlord - but she was such a great advocate, and very patient, going back and forth between ourselves and our landlord to finalise a few things. She was very professional and brilliant at speaking to our landlord quickly (and got a response almost immediately despite our landlord living in a different hemisphere so I know our landlord must like her!) and she absolutely helped us save money by agreeing to take the time to speak to the landlord on our behalf for things that didn't impact the landlord, but did help us massively, such as working with Mandy from Hamptons to get the landlord's permission for us to collect a small furniture item which had been forgotten in a disused cupboard - which we not only appreciated but helped us avoid a hefty disposal fee. Thanks again Lucy.

Mrs · 27 April 2024

★★★★★ 3/5

Trustpilot

Do provide good advice to the landlords especially when they need it.

Not all the Property Managers are responsive. They need reminders to reply. Rotating managers to service the client can be very frustrating. Messy tenants can just leave the unit without anyone checking on the huge damage they have done to the unit. Instructions sent to keep funds is the float is not consistently followed up, causing the landlord to suffer exchange rate difference when money is remitted to the country. And is ok for this kind of practice in Hamptons. NO integrated advice is given to landlord when the latter needs it. It does give landlords the feel to switch to another better service company.

Wong · 22 April 2024

★★★★★ 5/5

Trustpilot

Annabel Onuche

Annabel has been managing my properties in Crouch End for over three years. I live in Australia and being so far away, I couldn't be happier that Annabel takes my and our tenants interests seriously. Communication is just as clear and timely when a lot is required at the properties as when everything is quiet. Annabel has great focus and will prompt me and continue to coordinate various services until the job is done. She is a pleasure to email with and her manner, I believe, also encourages others to do a good job for us. She remembers the idiosyncrasies of the properties from one year to the next and takes care of them, which is kind of amazing. We value Annabel and we value Hamptons for supporting her.

Sarah · 22 April 2024

★★★★★ 5/5

Trustpilot

Great service consistently for 5 years

Annabel Onuche has been my property manager for approx 5 years and I cannot recommend her highly enough. She consistently has provided exceptional service to both myself and my tenants. Her efficient manner combined with her excellent knowledge of local tradesmen has given me total confidence as a landlord that any issue will be dealt with promptly and professionally. My experience with Annabel has been instrumental in me letting another property via Hamptons - but on basis that she is my property manager!

Camilla · 19 April 2024

★★★★★ 5/5

Trustpilot

Sonsurae- the Best!

Sonsurae has been the very best managing agent since she took over managing my property in December 2023.! She is extremely efficient - quick to respond to email or phone calls, very clear with detail and information and prompt and appropriate follow up and action if and when required. Added to which she is charming and has the most delightful manner. A real pleasure to work with and I have every confidence in her managing the property on my behalf.

Miss · 19 April 2024

★★★★★ 5/5

Trustpilot

An outstanding property manger

Charlie Fleetwood is an outstanding property manager (and we've had a few over the years!). She goes beyond the call of duty in proactively monitoring routine invoices, maintenance issues and providing excellent liaison with the tenants. I always feel she acts in our best interests whilst remaining professional and responsibly representing Hamptons. During our recent exercise moving out the furniture on 17 April for the new tenant, Charlie was very helpful. Specially appreciated when we are not in the country to manage things. Thank you Charlie

Lisa · 18 April 2024

★★★★★ 5/5

Google

It would be a challenge to express too highly my appreciation for Alex, Robert and Christopher. What started as a bit of a pipe dream the first week of October has become a reality less than 7 weeks later. With no actual intention of ever moving, I saw a house I loved and in whirlwind-like fashion the Hamptons team started their magic. Now my own house is sold and the house I dreamed of is mine. The Hamptons team are amazing! There is no task too big nor too small. Their service is seamless; speaking to one of them is like speaking to all of them. And they always do what they say. I have bought and sold 11 houses in my life. Never has a purchase or a sale been as simple or as easy as this. Thank you Hamptons!!

Sandra · 26 October 2020

★★★★★ 5/5

Google

Sharon James has been very efficient, informative and positive throughout the whole process in letting of our property. We cannot thank Hamptons enough and especially Sharon and Lottie for their amazing communicative skills!

Vicky · 13 December 2024

★★★★★ 5/5

Google

Sophie in the lettings team at Hamptons is absolutely brilliant, nothing is too much trouble for her. She valued our house for rent, even though it was likely to be sold, and provided incredibly helpful information if choose to rent it out. When our house went under offer, we turned to Sophie for help in finding a rental property while searching for our next purchase. She was proactive, supportive, and went above and beyond at every step of the process. If you’re considering working with Hamptons or Sophie, you won’t be disappointed. We highly recommend!

Mark · 13 December 2024

★★★★★ 5/5

Trustpilot

Strong in Management

Hamptons have been managing my UK house now for 4 years. They are thorough, professional and have always gone the extra mile for me. I can highly recommend.

Tara · 21 May 2026

★★★★★ 1/5

Trustpilot

Really bad experience

They made us wait until the 10th day after our check-out before telling us that £90 would be deducted from our deposit for bags of garden waste to be taken away. There was no proof that we had left this, by the way. I appreciate that the deposit release is most probably the landlord's decision, but in our case the landlord was a 'family friend' of Hamptons and it's hard to believe that they had no influence in this.During our time at their property, there were certain problems that they caused for us but when I asked for compensation at the end, they refused. It's funny how they can keep money from your deposit despite having no proof of the thing they accuse you of, but when it comes to them paying out money for problems they caused, they can get away with it.The biggest problem we had at their property was that there were broken and creaky floorboards above us. This issue caused us massive problems. We rarely had any peace and lost lots of hours of sleep because of it. Hamptons never once offered to do anything about this problem. They didn't even offer to come and listen to it for themselves. They would fix the easy problems but when it came to something more complex like this, they wanted to have nothing to do with it. It was basically 'speak to your neighbours and the council as it's a civil matter', when obviously the problem was with the structure of the building.At the time of writing this, the property we rented for almost 2 years is under offer for close to half a million pounds. To think that the landlord tried to keep £90 from us for something so petty, it's really hard to believe.

Paul · 17 June 2020