Trusted Agent profile

Hamptons reviews

★★★★★ Excellent

260 reviews across 1 platform

2 High Street, St. Albans AL3 4EL

Hamptons's St. Albans office at 2 High Street is rated 4.9 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026. Checked 9 October 2026.

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4.9 / 5

260

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Hamptons. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St. Albans office, from every platform, shown as written. First names only.

5/5

Google

Roni Rachi from Hamptons St Albans has been helping us with the rental of our properties for a number of years now. We have been landlords for a long time and he is definitely the most diligent letting agent we have ever come across. Roni is proactive, thorough and meticulous when it comes to screening and vetting our potential tenants. He takes the initiative to verify their background before presenting the best candidates to us for consideration. Communication is key and Roni always keeps us posted on progress. He makes the whole process of finding a tenant easy for us and ensures all bases are covered right through to check-in. We always feel that we are in safe hands. We highly recommend Hamptons St Albans and if you are looking for a hassle free letting process, speak to Roni!

Jessica · 26 March 2026

Agent replied · 16 April 2026

Thank you for your kind words and recommendation, we are delighted to hear that Roni has been providing excellent service for your rental properties! Our team at Hamptons St Albans prides ourselves on being proactive, thorough and communicative to make the letting process hassle-free for our clients. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Our experience with Grant and his team at Hamptons St Albans was exceptional from start to finish. Their service was of the highest standard, and they truly went above and beyond to look after us throughout the entire process. We are so happy with our new house, we got the keys on Friday and are so grateful for all the help and support from Grant and his team. I would highly recommend the Hamptons St Albans branch to anyone looking for a reliable, knowledgeable, and supportive estate agent.

Lamara · 27 October 2025

Agent replied · 25 January 2026

Thank you for your kind words about our team at Hamptons St Albans! We are thrilled that we were able to provide you with exceptional service and help you find your dream home. Enjoy your new house and don't hesitate to reach out if you need anything in the future. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

How I wish that all estate agents were like Hamptons in St Albans! Having sought valuations from several agents in the area for my mother's property, I am so glad that I chose Grant and his team to help me sell her house. From start to finish, I was kept fully in the picture regarding all developments and given appropriate advice when necessary. Every member of the team was always up to date regarding progress with our sale and, without exception, everyone that I came into contact with was thoroughly professional and delightful to deal with. As with any sale, there were hurdles to overcome along the way but nothing was a problem for the team at Hamptons. I have bought and sold several properties in the past and Hamptons, St Albans have been the best agents I have dealt with. If I lived locally, they would definitely my first choice agent.

Louise · 27 October 2025

Agent replied · 25 January 2026

Thank you so much for your kind words! We strive to provide top-notch service and it's great to hear that we exceeded your expectations. We appreciate your trust in us and are grateful for the opportunity to help with your mother's property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a great experience renting with this agency thanks to Roni. He was incredibly helpful, professional, and responsive throughout the whole process. Roni made everything smooth and stress-free, always answering my questions and making sure everything was sorted quickly. I really appreciate the support and would highly recommend Roni to anyone looking for a reliable and helpful letting agent.

Amed · 19 March 2026

Agent replied · 16 April 2026

Thank you for your kind words, we're thrilled to hear that Roni provided excellent service during your rental process! Our team prides itself on being professional, responsive, and helpful to ensure a stress-free experience for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have used Hamptons St Albans Lettings team for over 10 years to help rent out a property we own. They have always been amazingly professional and efficient, and lovely to deal with too. Special mention to Nadya, David and Roni. That’s why we keep coming back! Highly recommended!

MAA · 16 March 2026

Agent replied · 16 April 2026

"Thank you for your loyal support over the past 10 years! We are thrilled to have such an amazing team at Hamptons St Albans Lettings, including Nadya, David, and Roni. We look forward to continuing to provide professional and efficient service. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

This is an unusual review, because it’s a review about how I wish I used Hamptons, & more specifically Grant and his team. Wife & I have been house hunting, viewing & discussing homes with Grant for some tim. His advice has been invaluable and above and beyond. Even advising us on properties we’re viewing with other agents. We ended up finding a property on the market with another agent, and marketing our home for sale with them for this reason. But in hindsight, I wish I’d sold with Hamptons as my engagements with them has been stand out impressive against all the agents I’ve come across in St Albans.

William · 16 May 2025

Agent replied · 26 May 2025

Thank you so much for your kind words about Grant and our team at Hamptons. We are thrilled to hear that your experience with us was stand out and that Grant's advice was invaluable in your house hunting journey. We understand your decision to sell with another agent, but we truly appreciate your recognition of our exceptional service. We wish you all the best in your new property! Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

Hamptons recently sold our house and I found them outstanding throughout the whole process. Martin came to value our property. He really knew his stuff and made us feel at ease. Grant managed to sell our house very quickly and achieved us asking price. I really felt they were working for us rather than trying to pressurise us into a sale. Janine was super helpful in terms of chasing up missing docs/lawyer responses and everything leading up to exchange (especially with the upcoming stamp duty changes). Overall a fantastic experience and would recommend them for anyone selling their house locally

Andrew · 22 March 2025

Agent replied · 13 June 2025

Thank you for your kind words! We are so glad to hear that you had a fantastic experience with Hamptons, from the knowledgeable Martin to the efficient Grant and helpful Janine. We always strive to prioritize our clients and make the selling process as stress-free as possible. Thank you for recommending us! #HamptonsRealEstate Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

Sujad, Grant and the team were easy to deal with and open with communication on a not so straightforward sale/purchase. I felt they had our best interests in mind. We have bought twice through the team and sold with them as well! I would be happy to recommend them.

Caroline · 26 December 2025

Agent replied · 14 June 2024

Thank you so much for your kind words! We are thrilled to have helped you with a not so straightforward sale/purchase and that we had your best interests in mind. It was our pleasure to work with you and we appreciate you choosing us for … More

5/5

Google

My wife and I have had quite a bit of interaction with Grant and his team this year. We bought a house that was being sold through Hamptons, and also sold the house we owned through them. I can’t speak highly enough of the experience we had on both sides. Grant has a wealth of knowledge of the market, the buying/selling process and negotiations. The communication was great, Grant and the team were on top of both sides, gently but firmly nudging the process along. We felt on both the buy and sell side that the flow of information was transparent, and timelines we were given at the outset were kept to. This is something that in my experience does not always happen. Overall, a professional and friendly team, that have made what could have been an extremely stressful period, far less so. A big thanks from us. I have already recommended Hamptons St Albans to others….

Mark · 27 December 2024

Agent replied · 10 January 2025

Thank you for your wonderful review Mark. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

This month, Hamptons helped us complete on the sale of our house and the purchase of another which they were also the agent for. I was particularly anxious about the whole process- the last time we’d bought and sold it had been a horrible nightmare from beginning to end and we really didn’t want a repeat. From the outset, each individual Hamptons team member has been outstanding- always approachable, honest, communicative and taking total accountability for their part of the process. Sujad was phenomenal at our viewings- knowledgeable, diligent and giving us helpful feedback. Grant played part-counsellor whilst skilfully negotiating the transactions on both sides of the chain. And Janine went above and beyond in the final stages to see the deal through, working beyond her hours to ensure timelines were met. Gary also offered great advice and spotted how right the new property was for us. They’re also all genuinely lovely people, who understood how much we loved the house we were selling, and how invested we were in our forever home we hoped to buy. House selling and buying is nerve-racking, with financially high-stakes, and for those very reasons I would absolutely recommend Hamptons as they really couldn’t have made the experience any smoother, or looked after us with more professionalism, kindness and skill.

Amy · 17 December 2024

Agent replied · 23 December 2024

Thank you for taking the time to leave us a review Amy. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Although the guys from this agency ultimately did not find us housing (we were able to find housing through friends), it was only here that we felt really interested in finding housing for us through a real estate agency! We had just arrived in St Albans, and without a history of past rentals, without a local work contract or guarantor, and even with a cat, none of the agencies seriously tried to find us housing with the possibility of monthly payment, without paying the entire annual rental contract in advance. Here we looked at several objects and according to the last one we were even ready to accept our offer! So we definitely recommend this Hamptons Estate and Letting Agents for those new to the UK. Good luck and thanks to the whole team, especially Roni Rachi :)

Михаил · 16 December 2024

Agent replied · 23 December 2024

Thank you for taking the time to leave us a review Михаил. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Grant and his team came up with a marketing strategy that worked perfectly, and sold my property within my timescale. Communication was superb from day one.and Hamptons can take a pat on the back.

Jeff · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind review! We are thrilled that our marketing strategy was a success and we were able to meet your timeline. Communication is a top priority for us, and we will definitely pass on the pat on the back to the team at Hamptons. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Hamptons recently helped us sell the family house following the passing of our father. Grant was both professional and respectful and helped us manage the negotiation with a number of cash and other buyers to ensure we could ultimately sell at around the original asking price. He liaised well with us and with the interested bidders and that level of engagement and communication greatly helped close the sale.

Jeremy · 26 April 2025

Agent replied · 13 June 2025

Thank you for sharing your experience working with us, we are grateful to have helped during such a difficult time. It was a pleasure assisting you and your family with the sale of your father's house. We are happy we were able to secure a successful outcome and appreciate your kind words about our team. Kind regards, Lucy, Customer Relations.

5/5

Google

2026- thank you to the St Albans Lettings team for another year of help and organisation. 2024- another year of excellent service from property manager David. Always helpful and dealing with issues of any. Highly recommended. A massive thanks to the whole team in lettings at St Albans branch, starting from viewings done by lovely Paula, property management by David, unreserved help from Vicky, Roni and Nadya all from start to finish! I would highly recommend their services as they are always avaiable to help.

Mimi · 16 March 2026

Agent replied · 14 June 2024

Hi Mimi, we are delighted that you enlisted Hamptons Estate and Letting Agents St. Albans and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

I am not a person that normally writes many reviews but on this occasion I felt I must. At a sensitive time after my mother had passed Grant and his team at Hamptons were fantastic. Professional at all times, Knowledgeable on where to value my mother‘s house in the current market and understanding of the issues surrounding probate. They help us proceed with confidence that we were in good hands through the process and when issues were raised as always is the case in a house sale Grant and the team dealt with In a sensitive and efficient manner. All of this resulted in us achieving a sale above the asking price in a very difficult market. I can’t thank you enough. Darren Norman

Darren · 11 August 2024

Agent replied · 25 August 2024

Hi Darren, we are delighted that you enlisted Hamptons Estate and Letting Agents St. Albans and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

Having had mediocre experiences with other local agents on their attempts at selling my listed historic home over 18 months, I started again fresh! I took on The Hamptons St Albans team, and they smashed it. From the outset the team were great. They even managed to find a buyer that almost has the same first name as me (almost) and his mother with the same name as my late mother! Spooky!! Big up!

Olivier · 2 April 2026

Agent replied · 16 April 2026

Thank you for the kind words! The Hamptons St Albans team is committed to providing exceptional service and we are thrilled to hear that we exceeded your expectations. We are grateful for the opportunity to help you sell your historic home and are glad to have found a buyer with a special connection to you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Superb, professional service from very friendly staff. I would highly recommend Hamptons! David Whiting and his team have always made everything effortless. An ongoing thank you!

Annie · 26 March 2026

Agent replied · 23 October 2024

Thank you for leaving us a review. We take great pride in offering a high level of customer service and are delighted to hear the St Albans team provided you with a 5* service. Customer feedback is very important to us and we look forward to sharing your feedback with the team. Thank you again.

5/5

Google

I have been a short-term letting landlord with Hamptons Letting Agents St. Albans for 3 years and it has been an absolutely excellent service from day one. The whole lettings team and particularly Roni Rachi have been superb. They have managed my short lets very professionally from start to finish with some excellent tenants and I have never had to worry about anything - it has always been sorted out by the Hamptons team. I would totally recommend using Hamptons St. Albans for lettings!!

Paul · 9 August 2025

5/5

Google

I can’t speak highly enough of Grant and the team. From start to finish, they were absolutely exceptional. Professional, proactive, and genuinely supportive throughout the entire process of buying my first property. …

Joe · 16 November 2025

Agent replied · 25 January 2026

Thank you so much for your kind words! We are thrilled to hear that your experience with our team was exceptional and stress-free. It was our pleasure to go above and beyond to support you in buying your first property and providing … More

5/5

Google

Hamptons have recently sold our family home of 60 years. It was a difficult time and they were very respectful, helpful and knowledgeable. Grant and Gary were both great, managing the whole process, keeping us updated and negotiating on our behalf to achieve the best outcome. I would thoroughly recommend!

Amanda · 26 April 2025

Agent replied · 26 May 2025

Thank you for choosing Hamptons to handle the sale of your family home. We are honoured to have been able to assist during such a emotional time and are thrilled that you had a positive experience with our team. Wishing you all the best in your future endeavors! Kind regards, Lucy, Customer Relations.

5/5

Google

Hamptons have provided an excellent service. They were recommended to me by a friend (they'd just sold her house) and I ended up thanking her for the recommendation.They acted as sole selling agent for our house. Hamptons were honest, professional, diplomatic, and supportive through what transpired as a challenging process (no fault of Hamptons) and offered surprisingly competitive rates for a big company with such a massive reach. They were always attentive, even out of hours. A special thank you to Grant, I really don't think we would have completed without your extra effort and support!

Paul · 15 June 2023

Agent replied · 14 June 2024

Thank you for your review Paul. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

It takes truly exceptional service for me to write a review. As someone who has had dealings with many Estate Agents in St Albans over the last two decades, I can't help thinking, why didn't I use Hamptons sooner? I can't fault them. They are an experienced, honest, knowledgeable, professional and efficient team. If you're reading this, because you are looking for an agent... use Hamptons. If you're still unsure... use Hamptons! Thank you Hamptons, and thank you Martin, Barbara, Grant, Janine and Louise, each and everyone of you have made our move so much easier.

Will · 15 June 2023

Agent replied · 14 June 2024

Thank you for your wonderful review Will. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

We have recently bought an apartment in St. Albans for which Hamptons were the selling agents. During the process we dealt with Barbara, Grant and Janine. We were dealing remotely from Ireland. The service was as good as anyone could expect - quick, accurate, no query refused as being beyond their duty, going the extra mile and always pleasant. There is no doubt we will use Hamptons when we come to sell which hopefully will not be for many years. We strongly recommend them to anyone selling property in the area. Howard and Pauline Dalzell

Howard · 15 June 2023

Agent replied · 14 June 2024

Thank you for the great feedback Howard. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents St. Albans was exceptional. The team will be pleased to read your review!

5/5

Google

Hamptons has provided a phenomenal service to me and my family. From helping us secure our 'forever house' to helping us sell a flat that had previously failed to sell. Grant deserves a particular shout out due to his professionalism. Grant kept us up to date at all times and we never once had to chase. His advice was excellent and we remain hugely grateful to Grant and his colleagues for all their help. When we come to sell our home in the future we know we will use Hamptons.

Helen · 15 June 2023

Agent replied · 14 June 2024

Hi Helen! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons

How many reviews does Hamptons have?

Hamptons's St. Albans office has 260 reviews across 1 platform: 260 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons's rating?

Hamptons is rated 4.9 out of 5 across all 260 reviews, and 4.9 out of 5 on Google from 260 reviews, checked 9 October 2026.

Has Hamptons won any awards?

Yes. In The Trusted Agent 2026 awards: Hamptons, St. Albans won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, Winchester won Trusted Agent.

Where is Hamptons's St. Albans office?

Hamptons, 2 High Street, St. Albans AL3 4EL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.