Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I bought a house in St Albans a week ago from Grant and the team at St Albans Hamptons and we were very impressed with the service. They were very knowledgeable about the properties we viewed which is more than most estate agents in the area (most knew nothing at all which was very unhelpful) and when we chose one we liked the process of putting an offer in to completion was made very smooth thanks to Grant and Kate. They helped guide us and pushed things along at each stage. They were very helpful and friendly and a pleasure to work with! Definitely recommend selling your house through them as I am sure they would do an amazing job.
Tami · 16 June 2018
Agent replied · 14 June 2024
Dear Tamsin, thank you so much for this fantastic review of Hamptons International. We love hearing about positive feedback and are so pleased to hear that you found Grant and Kate to be so helpful. Thank you for letting us know about your great experience. Many Thanks.
★★★★★ 5/5
GoogleMy partner and I bought a house in St Albans a week ago from Grant and the team at St Albans Hamptons and we were very impressed with the service. They were very knowledgeable about the properties we viewed which is more than most estate agents in the area (most knew nothing at all which was very unhelpful) and when we chose one we liked the process of putting an offer in to completion was made very smooth thanks to Grant and Kate. They helped guide us and pushed things along at each stage. They were very helpful and friendly and a pleasure to work with! Definitely recommend selling your house through them as I am sure they would do an amazing job.
Tamsin · 25 October 2017
Agent replied · 23 October 2024
Dear Tamsin, thank you so much for this fantastic review of Hamptons International. We love hearing about positive feedback and are so pleased to hear that you found Grant and Kate to be so helpful. Thank you for letting us know about your great experience. Many Thanks.
★★★★★ 5/5
GoogleGrant and his team did an excellent job of valuing, taking photos and creating a brochure. They were keen to show the property to genuine buyers and attended to most of the viewings leaving us free of the hassle. Always friendly they readily answered our queries and returned calls. Most importantly they were committed to a completion date we needed. Altogether an excellent service that I would recommend. Thank you Grant, Janine, Barbara and team!
Sandhya · 15 June 2020
Agent replied · 14 June 2024
Thank you for leaving us a review. We are delighted to hear Grant the team provided you with such a high level of service and in particular, made the process as simple as possible. Feedback of this nature is very important to us and we look forward to sharing your review with the team. Thank you again.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Grant Van Der Beek today! I was looking for some help dealing with a planning issue that arose recently in connection with my property and Hamptons had acted for the seller in 2011! Grant went out of his way to help me. Thanks Grant and well done!
Chas · 15 June 2023
Agent replied · 14 June 2024
Hi Chas, we are delighted that you enlisted Hamptons Estate Agents St. Albans and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI have nothing but good things to say about the Hamptons sales team, in particular Grant, Martin, Barbara and Janine. They all made me feel comfortable and saw the sale through right to the end with nothing but professionalism, were respectful and understanding. I would have no hesitation in recommending Hamptons Sales. Thank you.
Rita · 15 June 2023
Agent replied · 14 June 2024
Thank you for the great feedback Rita. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents St. Albans was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleOwing to circumstances outside everyone's control, this was an incredibly long drawn-out experience for all involved, but Grant, Janine, Barbara and the team never let up, kept the pressure on and ultimately got the property sale over the line. Daily phone calls for month after month must have tried their patience, but they remained professional and courteous at all times. I am very grateful to the team at Hamptons and would definitely recommend.
Dave · 15 June 2020
Agent replied · 14 June 2024
Thank you for leaving us a review. We are delighted to receive your feedback about the team in St Albans and in particular are extremely pleased to hear they had such a positive impact on the sale. We take great pride in our people and look forward to sharing your review with the whole team. Thank you again.
★★★★★ 5/5
GoogleWe have had a seamless experience with Hamptons, particulary our go to contact there, Grant Van Der Beek. He was a fantastic agent and always contactable, making the usually stressful buying experience, much more pleasant. We are in our …
Geeta · 16 November 2025
Agent replied · 25 January 2026
We are thrilled to hear that Grant Van Der Beek provided you with a seamless and stress-free experience during your home buying journey. We are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing!!
Thank you Hamptons for the service!
I very recently used Hamptons for the sale of my property and honestly cannot fault them. Grant, Barbara and Janine were absolutely amazing!
Not only are they very very reasonable the personable service I received was excellent. Selling my property was very emotional for me but the second I met them and signed I knew I was in good hands. They really did deliver every step of the way. Friendly and very informative throughout. I initially chose to call them based on the great reviews on here so wanted to make sure I left my own to say they really do live up to what you read on here. I highly recommend them!
Rajinder · 15 June 2023
★★★★★ 5/5
GoogleJust want to compliment Roni Rachi for the exceptionally friendly and professional interactions we had with him. Roni was an absolute pleasure to deal with and will certainly call when looking for our next property.
Malcolm · 16 July 2025
★★★★★ 5/5
GoogleFirst class service from Grant Van Der Beek and team in the St Albans office. They helped us manage a small chain as we moved internationally achieving a sale price we were happy with and, just as importantly, on a timeline that worked for us. Highly recommend.
Adam · 15 June 2023
Agent replied · 14 June 2024
Thank you for your positive feedback of Hamptons Estate Agents St. Albans. We are so thrilled to hear how happy you are with the service the team provided!
★★★★★ 4/5
GoogleMany thanks to Grant and the team at Hamptons for their efficient and effective support of our house purchase.
Beth · 18 December 2024
Agent replied · 23 December 2024
Thank you for your positive feedback of Hamptons Estate and Letting Agents St. Albans. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe sold and bought through Hamptons, St Albans and they were very helpful and efficient and we would highly recommend them. Grant, Janine and Sujad were particularly helpful and were always on hand when needed.
Louise · 16 March 2024
Agent replied · 14 June 2024
Thank you for your review Louise. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHaving bought two homes over the years through Hamptons we have always found them to be highly professional, helpful and knowledgable during what could be a stressful time. Grant and the team were always on-hand during the process.
Lee · 17 December 2023
Agent replied · 14 June 2024
Thank you for your review Lee. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleMy Family and I are very pleased and satisfied with the service of the Hamptons Estate Agency in St. Albans. They were very helpful and professional the whole time. A big Thank you to Roni who was responsible for our search for a new Home, he was very ambitious and polite.
David · 15 June 2022
Agent replied · 14 June 2024
Thank you for your review David. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleAbsolutely fantastic service by Hamptons in St Albans, Jamie, Grant, Barbara and the team worked very hard to get us our dream house in St Albans. They are a cut above the usual estate agent crowd and we are very grateful for the service provided by them. Now all we have to do is pay the mortgage !! Highly recommended.
John · 15 June 2020
Agent replied · 14 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to receive such lovely feedback about Jamie, Grant, Barbara and the St Albans team. It is wonderful to hear you feel the team worked hard on your behalf and are a cut above the rest. We take great pride in our people and look forward to sharing this feedback with the team. Thank you again.
★★★★★ 5/5
GoogleI have had a first class experience with Hamptons after renting a property through them. Roni Rachi has been my contact throughout from my first call to them and has been unfailingly friendly and helpful, he has a real personal touch which has made a stressful process much easier- and when he wasn’t available (only once I think!) the staff who answered my calls in the office were also the same. I wouldn’t hesitate to recommend this estate agents I feel very pleased that they are also managing the property I am renting as they have made me feel really looked after.
Deirdre · 15 June 2022
★★★★★ 5/5
GoogleAfter an aborted attempt at marketing our property with another agent as we were badly advised, it was a breath of fresh air to meet with Martin (St Albans branch) who made the process rather painless to bring the house to market. A flurry of viewings and offers of which we accepted as a result of being given excellent advice as to who was in a strong position to actually be able to move within the stamp duty deadline of end of June. Despite our onward move being to an area that is a ridiculously strong market and many issues being uncovered, they kept everything in track with our buyers and special mention to Grant (managed the sale) and the simply marvellous Janine who kept the whole sale together and kept all in the loop and was very useful in dealing with the inevitable queries that came up. All completed and everyone moved before the end of June deadline which was far from easy but all worked professionally to the conclusion. Excellent service and highly recommended. They were good value too and you don’t say that about estate agents often LOL.
Graham · 15 June 2022
★★★★★ 5/5
GoogleIn May we moved and sold our house through Hamptons St Albans branch.
There really are not enough good words to say how phenomenal Grant, Janine and the team were.
From our initial meeting with Grant who was friendly, helpful, charming and highly professional, it was a pleasure to deal with him. He was not pushy in the slightest, extremely knowledgeable about the local vicinity and other comparable properties for sale and has his finger on the pulse of the St Albans property market. Having previously had a bad experience with another agency in St Albans and being recommended to Grant instead they were absolutely right - Grant is THE man if want to sell or buy in St Albans!
I literally drove Grant mad with a million questions and concerns all the way through and he was nothing other than lovely. He even helped me with concerns over other properties I was considering buying as I was looking at listed buildings (he is very knowledgeable about all aspects of types of properties and land ).
He found us a buyer within a week (honestly!) as he knows exactly what type of property would appeal to and suit the buyers he has registered. Photos were barely taken and the house was under offer! We were very, very happy with the price Grant sold our property for.
I was initially unhappy with a few of the photos taken by their photographer and Grant came straight over and took more photos himself, which were perfect!
Once we were under offer and had our offer accepted Janice, their progresser, took over. Janine is literally the loveliest, kindest, hardest working and most patient person ever!! It was incredibly challenging to exchange and complete by end of May to meet the Stamp Duty Holiday deadline but by sheer hard work and determination Janine got us there!! Exchanging on the 29th and completing on the 30th! Janine is a truly amazing person !
This honestly has to be the most hard working, efficient and loveliest estate agency in St Albans! All the staff I had contact with were friendly and super efficient! They literally pull out all the stops for their sellers. Not one bad word to say about Hamptons St Albans. We highly recommend them. Karan & Lewis.PositiveResponsiveness, Quality, Professionalism, Value
Karan · 15 June 2022
★★★★★ 5/5
GoogleFrom Martin's "tell it as it is" valuation and marketing advice, to the Hamptons team efforts to quickly take our home to market and finally Grant's approach in keeping my wife and I engaged in the negotiation process with the potential buyers, we felt ready to proceed with a sale. Professional at all times and with a style that confirmed that these Agent's were working for us; the Seller and fee payer! After the sale price was agreed, Janine their Sales Progressor kept us engaged throughout the process. Great team, happy to recommend and thank them personally.
Jonathan · 15 June 2022
★★★★★ 5/5
GoogleWe used the St Albans branch of Hamptons to sell our house and purchase our new home. Grant secured a number of offers on the house and agreed the sale to a local purchaser that concluded the transaction. Grant was responsive and knowledgeable, ensuring timescales were met. He understands Napsbury Park and introduced us to the house we purchased, knowing the types of houses that worked for us and not viewing properties that are not suitable. We would recommend Grant and use Hamptons again.PositiveResponsiveness, Professionalism
Bam · 15 June 2022
★★★★★ 5/5
GoogleI bought a flat through Hamptons recently and had a great experience will all staff I interacted with who provided a high quality service. Particular call out for Janine who whilst acting for the vendor went above and beyond to ensure the sale was moving on as fast as possible, and even arranged for the branch nearer to my old home to print out and witness signing of key documents for completion. Highly recommend buying through Hamptons St Albans and the team there!
Emily · 15 June 2022
★★★★★ 5/5
GoogleI wanted to thank Grant Van Der Beek and the Hamptons team for their help in selling my house. Grant successfully identified the right buyer in a difficult market and through his persistence and perseverance managed to get the sale through in rather complicated circumstances. I would not hesitate to recommend Grant & his team if you are looking to move.
Jonathan · 16 June 2019
Agent replied · 14 June 2024
Thank you taking the time to leave us a review. Customer service is very important to us and we are delighted to hear that Grant had such a positive impact on your sale. We take great pride in offering a high level of service and are pleased that the experience and knowledge of the team resulted in a successful sale! Thank you again!
★★★★★ 1/5
GoogleI rented a property in St Albans through Hamptons. The property suffers from system damp issues and Hamptons colluded with the landlord by covering up the damp and mould. They did this before I rented thr property and also have just done it again to the next poor tenants. It is Hamptons' handyman, who I talked to, who carries out the masking to hide the issue for a short period, after which it is too late for the tenant as they are locked into the tenancy. Hamptons St Albans did not deny that this was the practice they were undertaking, which is surprising for a premium agency such as them.
Domain · 19 August 2023
Agent replied · 14 June 2024
Hi Domains, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please send your contact details to Customercare@hamptons.co.uk and we will happily help rectify this matter.
★★★★★ 5/5
GoogleI had a fantastic experience renting with Roni Rachi from Hamptons St. Albans. He was incredibly responsive and helped me find another house to rent promptly when the first one didn’t work out. His professionalism and dedication made the process much easier for me. I highly recommend him to anyone seeking assistance in the rental market!
Ryan · 17 November 2024
Agent replied · 8 December 2024
Thank you for taking the time to leave us a review Ryan. We are so pleased to know that the team provided you with a high level of service!
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