Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy with the service from Hamptons. Grant and the team were very quick to communicate and kept everything moving nicely.
Ianwalters16 · 26 November 2025
Agent replied · 25 January 2026
We are thrilled to hear that you had a great experience with our team at Hamptons! We strive to provide excellent communication and keep things moving smoothly. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons St Albans are highly professional and knowledgeable about the house-buying process. And patient when chains collapse. Twice!! Janine is an excellent progress-chaser, Grant gives good advice on financial matters, Sujad and Jan are friendly and explain all the property's details. The team really helped us with our move.
Christina · 18 December 2024
Agent replied · 23 December 2024
Thank you for your review Christina. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleFriendly and efficient team. Sujad kept us informed every step of the way. Thank you
Tracy · 26 December 2025
Agent replied · 25 January 2026
Thank you so much for your kind words! Our team takes pride in providing top-notch customer service and we're thrilled to hear that Sujad kept you informed throughout the process. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI Have been letting properties through Hamptons St Albans for many years and I have found David Whiting to be extremely helpful and proficient as my property manager. He has a very professional but friendly manner and has the ability to just get issues sorted quickly and efficiently. Highly recommended.
Alan · 26 March 2026
Agent replied · 14 June 2024
Thank you for your review Alan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleChose Hamptons because of Grant and he didn’t let me down. He set our expectations from the outset and everything flowed smoothly from there. When things got a bit stressful he adopted just the right approach. Am very grateful for how he helped us and would have no hesitation to recommend him to others looking to buy or sell.
Lee · 4 January 2026
Agent replied · 25 January 2026
Thank you for your kind words! We are so glad to hear that Grant exceeded your expectations and that everything went smoothly during your buying/selling process. We strive to provide exceptional service and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Hamptons for managing our sale. It was not as easy or straightforward as we'd hoped but that was not a reflection on your team. I'd like to especially thank Janine Van Der Lee, sales progresser. Janine was always supportive, quick to respond, and to resolve issues in a reassuring and friendly manner.
Ali · 4 August 2024
Agent replied · 25 August 2024
Thank you for your wonderful review Ali. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleGrant and the team at Hamptons did a fantastic job securing the sale of a large property near the asking price in a difficult market for this type of property. The support during the sales process was also fantastic. Wouldn't hesistate to use them again.
Mike · 17 December 2024
Agent replied · 23 December 2024
Thank you for your review Mike. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI have been with Hamptons for over 8 years now. This agency never let me down. They are responsive, fair and helpful. My person to go to is David Whiting, who I never actually met in person but I know and trust. Big Thank You for all you do!
Kasia · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! It's been a pleasure serving you for the past 8 years and we are grateful for your trust in our agency. We will make sure to pass on your praise to David. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe bought our first home through Hamptons this summer, Grant was amazing and really went above and beyond to make things happen, helping us to get moved in as soon as possible and by deadlines we were working to!! Would highly recommend!!
Matthew · 17 December 2024
Agent replied · 23 December 2024
Thank you for your wonderful review Matthew. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleWe had a great experience with Grant and his team. I found Hamptons very helpful, they would always keep us informed with the process of the move and answer any queries promptly.
Charlie · 9 April 2025
Agent replied · 26 May 2025
Thank you for the kind words! Our team is dedicated to providing exceptional customer service and we are so happy to hear that we exceeded your expectations. We appreciate your business and look forward to serving you again in the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGrant and his team were exceptional! Whilst our purchase was complicated (from a legal perspective), Grant and Janine both went above and beyond to ensure that everything went as smoothly as possible. I would fully recommend using Hamptons to anyone
Lorenzo · 17 December 2024
Agent replied · 23 December 2024
Hi Lorenzo! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe rented out our house with Hamptons while temporarily moving abroad. Once we got some traction everything went very smoothly. Roni was excellent at explaining everything to us and he went above and beyond to meet our ideal timelines and to help us out while we were already abroad. We feel that our house is very well looked after. Thanks so much.
Laura · 15 June 2023
Agent replied · 14 June 2024
Hi Laura, we are delighted that you enlisted Hamptons Estate Agents St. Albans and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe used Hamptons to market our home a year ago and were extremely impressed with the service, communication, marketing and professionalism from all of the Staff at the St Albans office. The professional photos of our property and …
Debbie · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and for choosing Hamptons as your trusted partner in the sale of your home. We are thrilled to hear that our team at the St Albans office provided top-notch service, communication, and professionalism … More
★★★★★ 5/5
GoogleFantastic service from Grant and his team at Hamptons St Albans.
From the very beginning, they were professional, knowledgeable and very supportive throughout the entire process of selling my house.
Thank you so much!
Vas · 18 December 2024
Agent replied · 23 December 2024
Thank you for the great feedback Vas. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents St. Albans was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleExcellent staff and great service all round! We bought a home in 2024 with the help of Hamptons St Albans and I can happily give them credit for helping us find it in the first place and then helping us every step of the way - they we instrumental in getting all the parties involved to get things done on time and get us moved in. All throughout the process I found the staff to be very helpful, knowledgable and approachable, we were lucky to have bought through them and I’m grateful for all their efforts. 100pct would recommend!
E · 3 January 2025
Agent replied · 10 January 2025
Hi! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleI have bought and sold a number of properties via Hamptons. In recent times I have dealt with the Hamptons Team in St Albans. They have always picked up the phone to me and dealt with issues as they arose. Their communications skills are …
Andy · 16 January 2026
Agent replied · 25 January 2026
Thank you for your kind words! Our team at Hamptons in St Albans is dedicated to providing excellent communication and professional service to all of our clients. We are glad to have made your property transactions a positive experience. … More
★★★★★ 5/5
GoogleWe bought our house with Hamptons in May 2024, Grant, Sujad and the team were very honest and very fast with dealing with our questions. Couldnt fault them! Would 100% use again
Thanks for making it the process as smooth as possible :)
Amy · 26 June 2024
Agent replied · 25 August 2024
Hi there Amy, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleI recently sold my house in St Albans. Grant valued the house realistically and an offer was received within a week. Grant negotiated the offer back up to where I wanted it to be and recommended an excellent Law Firm to manage the conveyancing. The communication from Grant and his Hamptons colleagues was excellent throughout the sale process and I would happily recommend Hamptons to anyone looking to sell in the St Albans area. A really professional and first class service!
Richard · 17 December 2024
Agent replied · 23 December 2024
Thank you for your review Richard. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI sold my property recently through Hamptons St Albans.
Grant and the whole team made the process as simple as it could be.
Love the fact that there was a dedicated person to make sure the whole conveyancing process was as smooth as possible.
I was also thoughtful that my apartment had a higher than average service charge, but with Grant’s local knowledge and understanding of the charges, this was never an issue. So if you are selling in Napsbury Park, like I did, just speak to Grant, his knowledge of the development is second to none..
I was planning to go with another local agent on a dual agency, however this other agency in a rush to get my property on the market first, listed my property on Rightmove without it being signed off by me, and as such the details were riddled with mistakes. I withdrew my property from this agent and stuck with Hamptons, at least Hamptons are professional and follow the basic rules.
The icing on the cake was selling my flat with just one viewing.
Thanks Hamptons 👍
Gary · 17 December 2024
Agent replied · 23 December 2024
Thank you for your review Gary. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleGrant Van Der Beek visited me in September and gave me some excellent advice on how to sell my house. From the start of this exercise all the staff were very friendly, efficient and understanding. Fortunately a buyer was found very quickly and the sale has gone through in about eight weeks as we had no chain either way. Thank you all for your help. I would highly recommend Hampton's St Albans office if you want to sell your house.
Lynne · 15 June 2020
Agent replied · 14 June 2024
Thank you for leaving us a review Lynne. It is fantastic to hear Grant and the team had such a positive impact on your experience working with us and as such, you would recommend our services further. Feedback of this kind is very important to us and we look forward to making the team aware of your review, thank you again.
★★★★★ 5/5
GoogleCouldn’t recommend them enough. From the initial viewing through to completion, Hamptons team in St Albans have provided us with top class service. They have supported both sale of our property as well as probate purchase and worked closely with everyone involved in the chain to ensure a speedy completion. Special thank you to Jamie, Janine and Barbara for just being great.
Makes me nostalgic now we have completed as I won’t get to talk to them on a regular basis. That are actually great human beings as well! Who would have thought I’ll ever say that about estate agents! Thank you
Barbara · 15 June 2020
Agent replied · 14 June 2024
Thank you for leaving us a review. Customer service is very important to us and as a result it is wonderful to hear that the team have had such a positive impact on your experience with us. It is particularly great to hear that the service Jamie, Janine and Barbara provided you was to a high standard and enabled a quick and easy completion. We take great pride in our people and look forward to sharing your review with the whole team, thank you again.
★★★★★ 5/5
GoogleFirst class professional service. Grant and Barbara were very helpful all through the process of us looking for a property and gave great advice and guidance. I frequently phoned Grant to help me get a greater understanding of the property market in St Albans, and Barbara was in the office the day we first found out about the house we have since purchased, and arranged an immediate viewing for us. Negotiations were very quick and professional. Once a sale had been agreed they were very helpful getting us through to a quick completion and helped introduce us to reliable local tradesmen - Janine in the office was great helping us with all these matters. Would thoroughly recommend and completely satisfied with their service from start to finish.
Philip · 15 June 2020
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review Philip, we are extremely please to hear Grant and Barbara had such a positive impact on your experience with us and in particular that the high level of service continued post-completion. Thank you again, we look forward to sharing your feedback with the team.
★★★★★ 5/5
GoogleAn amazing service offered in the selling of our home. All was done professionally. The advice given lead to a high level of interest in the house and an excellent price achieved . The sale went through speedily and the communication and service was brilliant throughout. We have had an excellent service from Hamptons over a number of years as managing agent and now as our sole agent when selling the property . Highly recommended. Thanks to Grant , Janine and the whole teamteam .
Andrew · 16 June 2019
Agent replied · 14 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to receive such positive feedback about the team in St Albans. We take great pride in our people and are extremely pleased to hear the knowledge, advice and interest taken in your sale assisted in ensuring a quick and seamless transaction. It is particularly fantastic to hear that you have received a 5* service from both our sales and lettings department, we look forward to sharing you review with whole St Albans office. Thank you again!
★★★★★ 5/5
GoogleGrant and his team at Hamptons St. Albans made the buying process easy as a first time buyer. He was understanding of both parties requirements and helped create a clear line of communication between us and the vendor. We would definitely consider selling our house through Hamptons when the time comes.
Luke · 18 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.