★★★★★ 5/5
GoogleSteve Riley and the team have been highly professional and a pleasure to have done business with. We knew from the start that the sale of our property was going to be a difficult one, and we needed an agent who would think outside the box and we have not been disappointed. As it turned out the sale was full of challenges, and each issue was dealt with swiftly, professionally and we always felt that our interests where at the forefront of everything they did. A big thanks to Steve, Louise, James and Claire for their support through a very trying process. If you are wanting results, I would not hesitate to recommend this team.
Steve · 30 March 2024 · Fine York
★★★★★ 5/5
GoogleProfessional service every time.
Mansour · 20 March 2024 · Fine Norwich
Agent replied · 30 December 2023
Thank you so much for your lovely review, we wish you all the best in your new home.
★★★★★ 5/5
GoogleIt's a good city to live in having many tourist destinations near to it
Anmol · 20 March 2024 · Fine Norwich
★★★★★ 5/5
GoogleShout out to a fantastic charasmatic team that is fine and country norwich. You will recieve a phenomenal service with that caring touch that most agents tend to miss out. If you are looking for an EA that goes that extra mile then look no further, they should be very proud of what they do and are a credit to the fine and country name.
Kai · 20 March 2024 · Fine Norwich
Agent replied · 30 December 2023
Thank you so much for your fantastic review Kai, it's very kind of you and very much appreciated!
★★★★★ 4/5
GoogleFine & Country Norwich offers top-notch real estate services with a dedicated team possessing extensive local knowledge. They excel in both buying and selling properties, ensuring smooth transactions. Their focus on luxury properties is evident in their high-quality listings and personalized service, making them a prime choice for premium real estate needs in Norwich.
Scranny · 20 March 2024 · Fine Norwich
Agent replied · 20 June 2024
Many thanks for taking the time to leave us a review, its much appreciated!
★★★★★ 5/5
GoogleExcellent service from Richard from start to finish.
Always kept me updated and always responded to email’s quickly. It’s very apparent he has a wealth of knowledge and such a lovely manner with it. Thank you Richard for making my purchase a pleasure.
Maxine · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thanks Maxine for your lovely review, we'll pass on your very kind message to Richard. We wish you all the best in your new home.
★★★★★ 5/5
GoogleWe were delighted with the service from Fine & Country Norwich, from start -- with Richard Cook and his sales team - to finish, with Philippa Martinez in After Sales. We felt we were in safe hands and, despite the ups and downs that are an inevitable part of most sales, everything possible was done to make it happen and for it to be as stress-free as possible for us, as vendors. Thank you, team!
Susan · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thanks so much for your lovely review of our services and of my colleagues Richard Cross and Philippa Martinez. I'll be sure to pass your very kind comments on to them both. We wish you all the best in your new home!
★★★★★ 5/5
GoogleAfter 6 months with another agency, and a difficult property to sell, our move to Fine and Country paid off.
The whole team performed admirably and were all approachable, efficient and helpful.
We would happily recommend the agency to anyone hoping to sell.
Piers · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thank you so much Piers for your lovely review, we wish you and Sally all the best in your new home.
★★★★★ 5/5
GoogleMy experience with Fine & Country was very pleasant, the staff were all very professional in every aspect of selling our lovely home of 36years, it was made easy by the friendly and courteous manner of Richard, Richard ,Priscilla, and the lovely lady who shew interested viewers/ buyers around, I think her name was Allison.
The brochure was so professionally put together, I have shown it to friends, and the quality of photography is outstanding ,I have a copy that I will keep for ever to remember the wonderful times I lived there.
Thank you again Fine and Country,I would recommend you to everyone
Maureen · 20 March 2024 · Fine Norwich
Agent replied · 30 December 2023
Thank you so much for your wonderful review Maureen and for taking the time to write it, it's much appreciated! We wish you all the very best in your new home.
★★★★★ 5/5
GoogleFine and County kept us informed at every step of the way. Richard was really helpful when we arranged a viewing to see the property and updated us during the time it took our house to sell. Julie Vassar was very responsive towards the end of our purchase and again kept us all updated. Thank you for your excellent communication.
Rachael · 20 March 2024 · Fine Norwich
Agent replied · 30 December 2023
Thank you so much for your lovely review Rachael, its much appreciated and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleBrilliant service and communication throughout our time with fine and country especially from Kai who helped us out multiple times, was prompt in getting answers and responding back where necessary. 5 star service.
Chloe · 20 March 2024 · Fine Norwich
Agent replied · 29 July 2023
Thank you so much for your lovely review of Fine and Country and my colleague Kai, it's much appreciated.
★★★★★ 5/5
GoogleProfessional, diligent, and experienced. Richard and his team did a superb job with kindness and consideration to all parties at all times. As a vendor I highly recommend.
T · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thanks so much for your lovely review, it was a pleasure selling your house for you and we wish you all the best for the future.
★★★★★ 5/5
GoogleJust bought an unusual property with Fine & Country. Excellent communication throughout the process without feeling pushy. Richard (b) was amazing and super helpful, even dropping the keys off. Would highly recommend!
Tom · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thank you so much for your lovely review and in particular your mention of my colleague Richard Billings. We wish you all the very best with your project.
★★★★★ 5/5
GoogleRecently joined Fine and Country. I must say how delighted we are with Mike the photographer and Heidi. The presentation with both their skills has made a brilliant brochure! Thank you Mike and Heidi.
Jane · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thank you Jane for such a lovely review! I've let our photographer Mike know how happy you were with his photos and it was a pleasure putting your brochure together for you. Thanks once again!
★★★★★ 5/5
GoogleMy wife and I thoroughly recommend Fine and Country and Richard Cross in particular. Richard is very professional and helpful. He replies to emails and phone calls extremely promptly, provides advice proactively, summarises issues and paperwork, etc. He was a class apart from other agents we have dealt with.
Andy · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thank you so much for your lovely review and in particular your mention of my colleague Richard Cross. We wish you all the very best for the future.
★★★★★ 5/5
GoogleFrom the initial valuation to the sale of our property in Garvestone the Norwich team have been amazing. From Richard to Philippa we have had cheery updates and encouraging words all through the process. Moving can be a hugely stressful experience but with this team behind you it will really improve your chances. Thank you all so much and all your hard work was greatly appreciated.
Kaysieq · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thanks so much for your lovely review of our services and my colleagues. It was a pleasure dealing with you both and we wish you all the very best. If you ever decide to sell in the future, please don't hesitate to contact us.
★★★★★ 5/5
GoogleWe thought that Fine and Country only dealt with houses beyond our price range, but were fortunate to view a house being sold by them and then took them up on their offer of a valuation on both of our houses.
What an amazing Estate Agent, we sold both of our houses and bought one together through Fine and Country! Selling and buying houses through Fine and Country Norwich was an excellent experience. From the initial contact with Helen, to the post selling process with Philippa we were guided and kept informed throughout. Natasha, Richard Heidi and Tamsin were always available for queries and were most helpful and supportive. All Fine and Country Norwich staff understand that it is a stressful experience for people when selling and buying houses and do their best to smooth out any issues. They ensure that the processes run smoothly by liaising with the buyer’s estate agent and solicitors.
When it came to buying through Fine and Country we felt that they were finding us a home that was perfect for us, rather than just 'selling houses' as other estate agents seemed to do.
Did I mention the brochure, it can only be described as fantastic, partly down to the amazing photographs courtesy of F&C’s photographer Mike Palmer, but also to Heidi’s superb wordsmithing.
Alan · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thanks so much for your lovely review of our services and my colleagues. It was a pleasure dealing with you both and we wish you all the very best for the future. If you ever decide to sell in the future, please don't hesitate to contact us.
★★★★★ 5/5
GoogleWhat an amazing Estate Agent! Selling and buying houses through Fine and Country Norwich was an excellent experience. From the initial contact with Helen, to the post selling process with Philippa we were guided and kept informed throughout. Natasha, Richard and Tamsin and Heidi were always available for queries and were most helpful and supportive. All Fine and Country Norwich staff understand that it is a stressful experience for people when selling and buying houses and do their best to smooth out any issues. They ensure that the processes run smoothly by liaising with the buyers estate agent and solicitors. When it came to buying through Fine and Country I felt that they were finding us a home that was perfect for us, rather than just 'selling houses' as other estate agents seemed to do. Thank you all very much.
Pat · 20 March 2024 · Fine Norwich
Agent replied · 26 August 2023
Thanks so much for your lovely review of our services and my colleagues. It was a pleasure dealing with you both and we wish you all the very best for the future. If you ever decide to sell in the future, please don't hesitate to contact us.
★★★★★ 5/5
GoogleFabulous service yet again from F&C! I’ve sold 3 houses with them in 15 years. Never fail to deliver - beats the other agents hands down
Victoria · 20 March 2024 · Fine Norwich
Agent replied · 30 December 2023
Thank you so much for your lovely review, its very much appreciated. Please don't hesitate to contact us again in the future, we'd be very happy to help once again.
★★★★★ 5/5
GoogleThe team at Fine & Country were brilliant, can't thank them enough for all the help and support they gave us. Whilst we were the buyer of the property they were dealing with, they were a lot more helpful than the estate agent who acted for us on our sales process. They always responded quickly and helped whenever they could, even if it wasn't their place to do so. Hope we don't have to sell for a long while, but the the F&C would be the people we'd use. Thank you Fine & Country!
Gavin · 20 March 2024 · Fine Norwich
Agent replied · 30 December 2023
Thank you so much for your glowing review Gavin, I'll make sure all the team here at Norwich get to see it. It's lovely to hear and a massive moral boost for them all, so thank you for taking the time to write the review, its much appreciated!
★★★★★ 5/5
GoogleSarah Garland has worked hard and shown great kindness and support to our family during the whole process of selling the house. She has made the experience easier than expected and given expert advice
Kate · 20 March 2024 · Fine Leamington Spa
Agent replied · 29 July 2023
Hi Kate, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
★★★★★ 5/5
GoogleMy experience of buying a property through Fine and Country was exceptional, I was updated frequently with the progress and never had to chase to find out any information. I had regular contact with Angela who couldn’t have done more for me and my family and made the process of moving a enjoyable and less stressful experience.
Charlotte · 20 March 2024 · Fine Leamington Spa
Agent replied · 29 July 2023
Hi Charlotte, we are absolutely thrilled to receive your outstanding review! Thank you for taking the time to share your experience with us. Your satisfaction is of utmost importance to us, and we are delighted to know that our exceptional service has met your expectations. Once again, we sincerely appreciate your kind words and your support!
★★★★★ 5/5
GoogleRating only, no written review.
Tony · 20 March 2024 · Fine Leamington Spa
Agent replied · 29 July 2023
Hi Tony, thank you so much for leaving us a five-star review! Your positive rating means a lot to us and serves as a great encouragement to our team. We strive to deliver excellent service and your satisfaction is our top priority. We appreciate your support and look forward to working with you again soon!
★★★★★ 5/5
GoogleWe had a great experience with this agency, Sarah Garland helped us find our perfect home and made the process of buying as smooth as possible. Communication was always easy. Sarah was clear and responsive throughout, couldn’t have asked for a better agent!
Nicola · 20 March 2024 · Fine Leamington Spa
Agent replied · 26 August 2023
Hello Nicola, thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our agency, and we're especially delighted that Sarah Garland played a pivotal role in helping you find your perfect home.
Ensuring a smooth buying process is one of our top priorities, and it brings us joy to know that Sarah's clear and responsive communication made the journey hassle-free for you.
If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help you every step of the way.
Thank you once again for your kind words, and we wish you all the best in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
