Trusted Agent profile · Surrey, Hertfordshire, Oxfordshire and more
Verified
★★★★★
2,038 reviews across 53 offices and 2 platforms
Fine has 53 offices, in Northampton, Norwich, Cheam, Kidderminster, Bishops Stortford, Kingswood, Berkhamsted, Leamington Spa, Coventry, Ware, Diss, Oxford, Botley, Shirley, Loughton, Exeter, Bury St Edmunds, Kings Lynn, Larkfield, Stamford, West Malling, Woodhouse Eaves, Nottingham, Princes Risborough, Redbourn, Canterbury, Aylesbury, Brookmans Park, Caterham, Bishops Waltham, Doncaster, Moortown, Woodbridge, Lancaster, Ipswich, Egham, Grimsby, Windsor, Longfield, Bicester, Bristol, Croydon, Sheffield, Tenterden, York, Lichfield, Bideford, Milton Keynes, Abingdon-on-Thames, Witney, Bude, Minehead and Dulverton (Surrey, Hertfordshire, Oxfordshire, Kent, Norfolk, Suffolk, Buckinghamshire, West Midlands, Devon, Lincolnshire, South Yorkshire, Somerset, Northamptonshire, Worcestershire, Warwickshire, Essex, Leicestershire, Nottinghamshire, Hampshire, West Yorkshire, Lancashire, Berkshire, North Yorkshire, Staffordshire and Cornwall). Together they have 2,038 reviews on two platforms, rated 4.7 out of 5 overall.
Fine's 53 offices, most reviewed first. Each has its own page.
Showing 1,974 reviews on Google only. Show every review
5/5
GoogleIt was an absolute dream to work with Daniel French at Fine & Country. Throughout the entire journey - from the point of viewing our property, up to the purchase - I felt incredibly informed, calm and confident in Daniel's ability to progress us with our purchase. I would highly recommend Fine & Country!
Thank you Sian, I will pass on your kind words to Dan
5/5
GoogleGreat experience. I really appreciate the efforts of the young man, Daniel, who helped progress our sale.
Thank you Craig for your kind review. I will pass on your kind words to Daniel
5/5
GoogleVery professional service, regular feed back on the progress, a continue sensation of chase, I have moved six times and Fine & Country were the best I have ever used, highly recommend.
Thank you Ralph for your kind review
5/5
GoogleExcellent experience with Fine and Country. Marianne Dan and Chris were a great team, always up to speed on what was happening with our sale, always ready to answer our calls and queries. They were very helpful and professional with the trickier parts of our sale. We would certainly recommend them.
Thank you Rita, it was a pleasure to help you
1/5
GoogleThe experience we have had with Fine and Country Bury St Edmunds can only be described as shambolic. Our journey started when the valuer came to the property and gave us a market valuation which we agreed with and subsequently instructed them to sell the property. The agency agreement was signed and we had to wait for the branch manager to visit and take full details and photos. Upon his visit he said he did not agree with the valuation price and advised we marketed it a lower price. We were somewhat alarmed by this as we could not understand how two people from the same office could value the same property in the region of £50,000 different. We discussed this in depth and came to an agreement. When intially discussing the marketing of the property we asked how many potential buyers they had on their mailing list who would match the property and we were told 14. Two weeks in we had heard nothing so we contacted the office to find out if there was any feedback from the potential 14 matches to be told "when we told them it had a small garden they were not interested" We were somewhat shocked by this as although the garden is not huge it is not a postage stamp and we would have hoped that as our agent they would be focusing on the positives to get people through the door. Time passed and we arranged for a "mystery shop" call to be made and the outcome of this was nothing but unbelievable. Our caller asked what properties they had 15 miles of Bury St Edmunds and explaing the criteria required which matched our property to be told they had no properties which fitted. When further asked about our property which had been seen on Right Move our caller was then told about a totally different property. Our caller requested the details of the property they had seen on Right Move (our property) to be sent totally different details to a totally different property. At the intial valuation appointment we were told Fine and Country were associated with Chilterns Estate Agents in Brandon and as we were in their catchment area our details would be held at that office also. Again we made a "mystery shop" call to Chilterns to be told they had no properties which fitted our criteria. We took this up with Fine and Country. We did not receive a call from anyone to discuss this shambolic case of events and it just got dismissed. As no surprise we advised we wished for our agreement to be terminated and our keys to be returned. This is over a week ago and we are still waiting for our keys. The whole experience is farcical
Thank you for your comments Louise and we are sorry that your experience with Fine & Country has not met your expectation. It is important that no customers should feel this way and we are committed to supporting our clients and customers and would only wish to maintain strong and good working relationships with a clear and fulfilled marketing strategy. Clearly, from your comments you feel this has not been the case. The Team at Bury St Edmunds are well established and very experienced and work hard to support their customers. If there has been a breakdown in service or communication, it is important that this is investigated and fully understood. As the Managing Director of Fine & Country Bury St Edmunds, I have a personal commitment to all my clients and will be contacting you directly to discuss this matter. Regards, Yannis Prodromou.
5/5
GoogleWe have been dealing with Chris Harvey of Fine and Country for a purchase and a sale and I can honestly say I wouldn’t want anyone else to sell my house, he is knowledgable and professional and very helpful. He answers emails quickly and comprehensively and communication is excellent throughout the transactions. He is always available which is rare these days. I would not hesitate to recommend him and his capable team.
Thank you Jayne for your detailed review. I will pass on your kind words to Chris and the team
5/5
GoogleTania and Julie from Diss branch were excellent in answering queries and ensuring the move went swiftly following the festive period.
Thank you for your kind words. We wish you a wonderful future in your new home. From the team at Fine & Country
5/5
GoogleTania at the Diss office was fantastic, helped us through what turned out to be quite a difficult sale. She kept us in the loop throughout so we never felt things were getting away from us. Highly recommended! Thank you!!
Thank you so much for your kind words and we have passed them on to Tania. We wish you and your family all the very best for the future from al of us at Fine & Country South Norfolk & North Suffolk
5/5
GoogleThe Diss office found two potential buyers within a few days and the end result was a sale on the basis of an offer over the asking price.
Dear Nigel Thank you for your review which is much appreciated. We would like to take this opportunity to send our best wishes to you for the future. The Team at Fine & Country
5/5
GoogleSteph and the team have been extremely knowledgeable and responsive with helping me find my next property
5/5
GoogleHighly recommended and if you get allocated Kim as your agent you are in great hands. Exceptional market knowledge and expertly guided me through what was a very difficult process for me for a number of reasons. Thank you Kim - I will look forward to working with you again.
5/5
GoogleSteph just found us our dream home!!! She had found us on the system after another house didn’t work out for us and I’m so glad I picked up her call! It has been an absolute pleasure working with Steph, she is such a genuinely nice person, …
5/5
GoogleMet with Stephanie who was on time very professional and personable at the same time. She was also very knowledge, realistic with a good sense of humour .
5/5
GoogleSarah helped me with marketing my property and just went that extra mile, very polite and extremely professional.
5/5
GoogleI give Sarah Jane 5 stars 🌟 it’s clear how much market knowledge she has and she was very helpful on the phone I was very happy with her free market appraisal I can’t recommend Sarah Jane enough ! …
5/5
GoogleBig thanks to Kim for helping us with purchasing a property. Really appreciated Kim’s advice, patience and support. Thank you!
5/5
GoogleSteph was really helpful, straightforward and honest. She explained things clearly. I would definately recommend her to others looking to buy or sell.
5/5
GoogleSarah gave me a market appraisal for the value of my home. She was very helpful, really listened and was very professional. I would definitely recommend without hesitation.
5/5
GoogleRating only, no written review.
Thank you for your 5* review Honey!
5/5
GoogleFrom the minute I meet James and Rachel from Fine and Country Bovey Tracey I knew that they would be professional and work really hard on our behalf. From our first meeting to valuation to the marketing , which I must say was the most …
5/5
GoogleMy husband and I recently purchased a property through Fine and Country. We were not the easiest clients with tons of questions and multiple requests. Debbie was amazing to deal with, answering every question and giving some great advice along the way. A huge thank you Debbie!! We wouldn’t have the home of our dreams if it wasn’t for you.
5/5
GoogleWe completed on our property a week ago now, and would like to say a massive thank you to Fine & Country in Brookmans Park Office for everything. Especially Steven who went above and beyond to help us. We cannot recommend them enough. Always helpful, friendly and responsive.
Dear Sue, Thank you very much for your review. It has been a pleasure helping you move into your lovely new home and Steven really enjoyed the journey to welcome the family to Brookmans Park. We hope you enjoy many happy years here! All the best, Matthew
5/5
GoogleA massive thank you to all at Fine & Country Estate Agents for helping me find and secure my property, which has the most beautiful room with a view! Not having moved house for 24 years it was a daunting task. However, Steven was very informative and reassuring from start to finish. Both professional and approachable the team at Fine & Country were able to secure the purchase of what I was looking for and more. Would definitely recommend.
Thank you so much Sylvana for your kind review (and cakes!). We're so glad you're enjoying your new home, especially that amazing view, and we hope you carry on enjoying for many years to come! All the very best!
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
Northampton has the most, with 120 reviews rated 4.8 out of 5, followed by Norwich with 111.
The 53 Fine offices, by town:
