5/5
A nice little touch to pass onto buyers.
Agent replied · 18 August 2026
Thanks Mark, really appreciate the feedback. Great to hear!

Trusted Agent profile · Surrey, Middlesex and Leatherhead
Verified
★★★★★
8,546 reviews across 20 offices and 3 platforms
Curchods has 20 offices, in Walton on Thames (two offices), Kingston Upon Thames, Godalming, Esher, New Malden, Guildford (two offices), Woking, Shepperton, Cobham, Weybridge, Farnham, East Horsley, Teddington, West Byfleet, Ottershaw, Bookham, New Haw and Cranleigh (Surrey, Middlesex and Leatherhead). Together they have 8,546 reviews on three platforms, rated 4.8 out of 5 overall.
8,233
Reviews on Google
All 20 offices
94
Reviews on Facebook
Business-wide
219
Reviews on View Agents
All 20 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The team at Curchods, East Horsley were very supportive and responsive throughout the marketing and selling process - from the initial discussion of the ...Read all 105 from sellers
From my initial viewing and my first offer, the process of buying a house took a while longer than I thought it would, however I was lucky enough to have Lucy ...Read all 72 from buyers
We were very impressed with the quality of service received from Curchods Lettings. They dealt with the letting of our family home and helped us through what ...Read all 7 from landlords
Our experience of most other estate agents in the local area could be described as painful, at best. James and the team at Curchods are a breath of fresh air ...Read all 11 from tenants
Curchods's 20 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A nice little touch to pass onto buyers.
Thanks Mark, really appreciate the feedback. Great to hear!
5/5
We worked with Lucy from Curchods for our latest purchase, and we had a great experience. Highly knowledgeable, always on call to help with queries, a calm and pragmatic mediator. We enjoyed the buying process, and she certainly helped reduce the stress!
It was a pleasure to help with your property search. You really have found a very special house! We wish you all the best in your new home. Lucy
4/5
Lucy and colleagues were most helpful and caring in helping us buy our new home. Very good communication with us and others involved in the property chain. We would strongly recommend them if you need an estate agent in their catchment.
Many thanks Gerry. Certainly great team work along the chain. We wish you all the very best in your new home. Lucy
5/5
Very Knowledgeable and helpful with advise on the local area. Showed us around various properties in the area over a month or so span with great advise and insights. Would absolutely recommend using them
We are so pleased that after a long search you have found a wonderful home. We hope you and your family will be very happy living in Horsley. Lucy
5/5
We decided to auction the property we had for sale via Iamsold following advice from the estate agent. The speed of the sale, the low cost and the guaranteed 54 day turnaround were all big positives. The service from Joanne was exceptional throughout, her professionalism and constant communication reassured us that we had made the correct decision. The property sold for a sum higher than the property was valued and the completion of the sale took less than 54 days so win win all round. I cannot thank Joanne enough for making the process seamless, if you are thinking of selling a property at auction I highly recommend the Iamsold team.
Hi Julie, Thank you for taking the time to leave such a wonderful review. We're delighted to hear that choosing the Modern Method of Auction proved to be the right decision for you. It's fantastic that your property achieved a price above its valuation and that the sale completed in less than the expected timescale. A special thank you for recognising Joanne. It's lovely to hear that her professionalism, regular communication and support gave you confidence throughout the process and helped make everything run so smoothly. We'll be sure to pass your kind words on to her. Thank you for your recommendation and for choosing iamsold. We truly appreciate your support. Kind Regards, Customer Experience Team
5/5
Our second time dealing with Jonathan at Curchods in Godalming. Always a pleasure to deal with. Transparent, honest and always tried to go beyond to help us with our house purchase. The utmost professional. Highly recommend!
Thank you so much for your kind review Rachel. It was a pleasure dealing with you again and I look forward to making it a hat-trick in the years to come! Enjoy your lovely new home. Jonathan
5/5
I had a great experience buying my property through OPA. The whole process was smooth, professional, and well managed from start to finish. The team was always helpful, answered my questions promptly, and kept me informed throughout. They …
1/5
Update!: after my review the opa has added a response saying I was given a property pack so I just wanted to add some info. After reviewing the documents provided, I found references to the property being used as HMO Supported …
PLEASE DO NOT WRITE MISLEADING REVIEWS - READ THE PROPERTY INFORMATION. ALL BUYERS INCLUDING YOU ARE GIVEN A PACK. * This is NOT a HMO & Not ADVERTISED AS A HMO * The advert clearly states: "We are advised by the seller that the property is leased to an accommodation provider under c3(b) use. Please note the tenant housing provider have advised they do not require a HMO licence. Birmingham is an article 4 area. Any prospective buyer should carry out their own due diligence prior to proceeding." * You were sent a pack with all the information the link to BCC website confirming this is not considered a HMO and no licence required. https://www.birmingham.gov.uk/info/20054/local_plan_documents/1933/city-wide_article_4_direction_relating_to_houses_in_multiple_occupation_hmos/2 As an agent we go above and beyond to ensure all "material ifnromation is provided. If you chose not to read that that is not us being misleading.
5/5
The service provided was truly fantastic. The team, particularly Jasmine Goodman, made the process of finding a flat entirely stress-free. She demonstrated exceptional professionalism, was highly responsive, and managed all the paperwork seamlessly. I wholeheartedly recommend their services to anyone seeking to rent.
Thank you for the glowing review! We are thrilled to hear that you had a stress-free experience renting with us. Jasmine Goodman is an exceptional team member and we pride ourselves on exceptional professionalism and seamless paperwork. Thank you for the recommendation!
5/5
Great experience from start to finish. Big thanks to Lucy and the team
5/5
Ray at Iam sold was really helpful kept in touch regularly sold our dads property in three weeks after been on market for long time so happy
Hi Debra, Thank you for taking the time to leave us a review. We're delighted to hear that Ray provided such great support and kept you updated throughout the process. It's fantastic that we were able to help sell your dad's property in just three weeks after it had been on the market for some time. We'll be sure to pass your kind comments on to Ray. Thank you for choosing iamsold, and we're so pleased we could help achieve such a positive outcome for you. Kind Regards, Customer Experience Team
5/5
Helpful and very good at updating after viewings.
Hi Jane! We’re glad you’ve found the clear communication useful. Best of luck with your move!
5/5
The Guildford Letting team are amazing, Lucy looked after us from day one, worked round issues and even helped when our old landlord was being awkward. Found us a dream home and got us in when it worked for us! Would definitely use Lucy and the team again although I hope I won’t need to!
5/5
Lucy has gone above and beyond for us- to include going out of her way to let our moving company inside to drop off our things ahead of our arrival. She is kind, consistent, and communicative.
5/5
Lucy Etty has been excellent with finding a new lease to us
5/5
Excellent communication, particularly from Gina Lean, who kept us updated at all times, though the property was sold below reserve price we were still happy with the support Gina gave. Many thanks
Hi Jill, Thank you for taking the time to leave us a review. We're delighted to hear that Gina kept you informed throughout the process and was always on hand to answer your questions. While we appreciate the property sold below the reserve price, it's great to know Gina worked hard to achieve the best possible outcome for you. We'll be sure to pass your kind comments on to Gina. Thank you for your recommendation and for choosing iamsold. Kind Regards, Customer Experience Team
1/5
Truly shocking experience with this company. Left me feeling conned, helpless and incredibly frustrated. After paying over £7000 to pay for a ‘reservation fee’ for modern method of auction on a property (a fee that does not go towards the capital of the property, but instead goes towards a speedy and ‘efficient’ delivery process). What started as a 60 day timeline quickly became 120 days for handover. 9 months in and I am still waiting. My initial point of contact for his company ignored my calls / emails so much that she was actually removed from the role and I was assigned a new employee, who respectfully , was a lot better at actually responding. However it was clear that she had very little control beyond contacting the sellers solicitor and receiving no response. Without going on too long as no one has time to read such lengthy snotty nose reviews, If you are able, avoid this company at all costs. There is no respect to the buyer and the money you have parted with, only to be ignored and told the same news for months and months on end with no attempt to rectify the situation. If you want to spend your time emailing and calling on a weekly basis for up to a year, and contacting an ombudsman then this is the company for you. If not, get out whilst you still can.
Hi Fin, Thank you for taking the time to share your feedback. We're very sorry to read about your experience and appreciate how frustrating this has been for you. We understand the concerns you've raised regarding the timescales, communication and the level of support you received throughout your purchase. This is not the experience we aim to provide, and we're sorry that your journey has left you feeling so disappointed. We're pleased to hear that your experience improved after your case was reassigned, and we appreciate your recognition of the support provided by your new point of contact, although we're sorry this wasn't enough to change your overall experience. Thank you again for taking the time to share your feedback. Your comments are important to us and will be used as part of our ongoing review of our service. Kind Regards, Customer Experience Team
5/5
I had a great experience with I Am Sold from start to finish. Initially, I wasn’t sure and had never bought through the modern method of auction before, and I had also seen some negative reviews. Michael Spencer and Daniel Probyn were professional, friendly, and easy to communicate with, making the early stages clear and straightforward. Bryony Wardally was outstanding, responding quickly, keeping me updated, and effectively coordinating between solicitors to keep things moving. Her proactive support made a real difference during a potentially stressful process. Overall, the team was responsive, helpful, and professional throughout. Thank you for making the experience smooth, I would happily recommend to anyone buying or selling a property.
Hi Mu, Thank you for taking the time to leave such a detailed and thoughtful review. We're delighted to hear that your experience with iamsold was a positive one from start to finish. We understand that buying through the Modern Method of Auction can feel unfamiliar, so it's wonderful to know that Michael, Daniel and Bryony helped put you at ease with their professionalism, clear communication and support throughout the process. A special thank you for recognising Bryony's proactive approach and dedication to keeping everything moving. She will be delighted to receive your kind feedback, as will Michael and Daniel. Thank you for your recommendation and for placing your trust in iamsold. We truly appreciate your support and wish you every happiness in your new property. Kind Regards Customer Experience Team
1/5
Nadine was brilliant and can't fault her. As for my experience. I lost £8,000 so how do you think I feel. I asked for a £10,000 reduction in price due to problems and over valuation of the property after a more extended viewing. From the £170,000 to 160,000. And was more than happy to complete. This was refused so had to cut my losses. Only to see it go back on auction and selling for want I offered. As the new buyers will have also paid the deposit it means I am sold and the agents made a total of £16,000 from one property. No wonder they didn't want to drop the price and for me to complete. I lost my deposit of which I do feel that even tho I had to pull out, due to the situation do feel a partial refund would have been the amicable thing to do. Especially considering how much I am sold made from this sale and as the house sold for what I was offering
Hi Philip, Thank you for taking the time to share your feedback. We're pleased to hear that Nadine provided you with excellent support throughout the process, and we'll be sure to pass your kind comments on to her. We're very sorry to hear how disappointed you are with the outcome of your purchase. We appreciate that this has been a frustrating experience for you, particularly given the concerns you've raised regarding the property, the negotiations and the reservation fee. We value all customer feedback, and your comments will be shared with the relevant teams as part of our ongoing commitment to reviewing and improving our service. Kind Regards,
5/5
Fantastic service nerve racking going through at auction but exciting But everything is quick and efficient which makes things a lot easier and smoother
Hi John, We're delighted to hear that you had such a positive experience with iamsold. We understand that buying or selling through auction can feel nerve-racking, especially if it's your first time, so it's wonderful to know that our quick and efficient process helped make everything much easier and smoother. Thank you for taking the time to share your feedback and for choosing iamsold. We truly appreciate your support. Kind Regards Customer Experience Team
1/5
Rating only, no written review.
Hi Tom, We’re sorry to see that you were disappointed with your experience. This is never the impression we want to leave customers with, and we appreciate you taking the time to leave feedback. If you would be willing to share more about your experience, please do contact us directly at experience@iamproperty.com as we would welcome the opportunity to look into this further. Kind Regards Customer Experience Team
1/5
Same as other reviews told to submit a bit and seller would accept ,property was still at pre marketing. Once bid submitted the auction suddenly opened . Bidding stressful and unfortunately didn't get the property. Emails then received 2am next morning to say we had been outbid
Good Afternoon. Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations and that you found the bidding process frustrating. We understand your concerns regarding the pre-marketing stage, the auction process and the communication you received. This is not the experience we want our customers to have, and we appreciate you bringing these points to our attention. Your feedback will be shared with the relevant teams as part of our ongoing commitment to reviewing and improving our processes. Kind Regards, Customer Experience Team
5/5
Victoria Pinkerton handled the sale of my property very professionally and were always very prompt providing updates on viewings and feedback from potential buyers. A very friendly and helpful team.
1/5
OPA have left a large sold sign up 2 years after sale that 'must not be removed'.I would no longer use or recommend OPA
Hi Kate we have no record of Kate Eccleston - If you have a property with an old board please email enquiries@theopa.co.uk. Many thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Walton on Thames (Sales) has the most, with 1,107 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 995.
The 20 Curchods offices, by town:
105 reviews from sellers, rated 4.9 out of 5 on average. For example, John wrote: "The team at Curchods, East Horsley were very supportive and responsive throughout the marketing and selling process - from the initial discussion of the ..."
72 reviews from buyers, rated 4.9 out of 5 on average. For example, Colin wrote: "From my initial viewing and my first offer, the process of buying a house took a while longer than I thought it would, however I was lucky enough to have Lucy ..."
7 reviews from landlords, rated 4.6 out of 5 on average. For example, Laura wrote: "We were very impressed with the quality of service received from Curchods Lettings. They dealt with the letting of our family home and helped us through what ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, JM wrote: "Our experience of most other estate agents in the local area could be described as painful, at best. James and the team at Curchods are a breath of fresh air ..."
Yes. In The Trusted Agent 2026 awards: Curchods, Guildford won Platinum; Curchods, New Malden won Platinum; Curchods, Woking won Gold; Curchods, Kingston Upon Thames won Gold; Curchods, Esher won Gold; Curchods, Teddington won Gold; Curchods, Godalming won Gold; Curchods, Weybridge won Trusted Agent; Curchods, Cobham won Trusted Agent; Curchods, East Horsley won Trusted Agent.