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Curchods New Malden reviews

★★★★★ Excellent

517 reviews across 2 platforms

31 High Street, New Malden KT3 4BY

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Curchods's New Malden office at 31 High Street is rated 4.7 out of 5 across 517 reviews on two platforms, including 495 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.7 / 5

495

Reviews on Google

This office

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4.9 / 5

22

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Curchods New Malden

Our estate agents in New Malden specialise in the sales and letting of residential properties in New Malden, Old Malden, Worcester Park, Wimbledon, the exclusive Coombe Hill private estate, and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in New Malden. “I have been an estate agent for more than 35 years and since 1990 have been successfully selling properties in and around New Malden. I don’t believe that there is a more knowledgeable agent in town than me! In 2002 I opened Curchods New Malden office which quickly grew to become the leading agent in the area, offering outstanding customer service and a refreshing approach to selling homes, backed up by the area’s largest independent estate agent. I was born and brought up locally, still live in New Malden with my family and I am totally committed to this fantastic town. New Malden is a town with a rich history, and remarkably, it is one of only three towns worldwide to have produced three recipients of Great Britain’s highest military honor, the Victoria Cross.” Christopher Jakob, Partner at Curchods New Malden New Malden offers a unique blend of suburban peace, strong community spirit, and easy access to central London. Its cultural diversity, excellent schools, and range of local amenities make it an attractive choice for families, professionals, and retirees alike. Whether you’re looking for a place with great transport links, a vibrant food scene, or just a friendly and well-connected neighborhood, New Malden ticks all the boxes. Commuters will find New Malden well connected, with its railway station providing fast and frequent services to London Waterloo in under 25 minutes. Nearby stations such as Motspur Park and Raynes Park offer additional transport options. The area is also well served by bus routes, linking residents to Kingston, Wimbledon, and beyond. For those driving, the A3 provides a direct route into central London and out towards Surrey and the M25.

Awards

Trusted Agent 2026 results for Curchods. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the New Malden office, from every platform, shown as written. First names only.

5/5

Google

I came to Curchods having failed to sell my flat for months and having had very few viewings. From my first conversation with Chris, through to follow up with Phoebe, to check-ins with other members of the team, I have felt reassured by their calmness and professionalism. Accommodating requests to let in tradespeople, chasing up with my buyer, it has all felt so easy. And all without compromising the value of the property either. They are worth every penny of their %. I highly recommend them. Thank you Chris and co!

David · 1 July 2026

Agent replied · 21 June 2026

"Wow, thank you for your amazing review! I'm so happy we could help sell your flat and make the process as smooth as possible. Our team at Curchods is dedicated to providing top-notch service and we're thrilled to have exceeded your expectations. Thank you for trusting us with your property, we truly appreciate it. - Chris Jakob"

5/5

Google

I’ve had an excellent experience working with Elliot. From start to finish, he has been completely on it , always proactive, highly interactive, and incredibly responsive. No matter the time or question, he was quick to reply and kept everything moving smoothly. He’s also been really patient throughout the house viewings and never made us feel rushed. He took his time and made sure we could properly look around and think things through. He was also very polite and professional, and really patient with all our questions, always happy to help and explain things clearly. It’s rare to find someone this dedicated and easy to work with. I wouldn’t hesitate to recommend Elliot to anyone looking for a reliable, professional, and genuinely helpful estate agent.

Meysa · 7 May 2026

Agent replied · 4 June 2026

Really appreciate this Meysa, thank you! Glad I could help keep things moving smoothly and make the process as stress free as possible. You've been a pleasure to deal with and I appreciate the recommendation 👍🏼 …

5/5

Google

We had great experience with Curchods agency. In a stressful situation with chain purchase, Ruby and Rupert were always accessible on a phone, very honest and supportive for us as buyers of our new home. I was pleased how they were always very respectful when talking about our seller and everyone involved in the purchase. Unlike other agents we met on our journey, they did not indulge in hard marketing of their qualities, but very efficient in action. If you are choosing the agency to buy or sell - your will be in good hands with these guys.

Andrey · 9 October 2025

Agent replied · 9 January 2025

Dear Andrey I really appreciate the time and trouble you have taken to write such a positive review. Ruby and Rupert are particularly pleased with you comments and we all wish you a Happy New Year in your new home. Best regards Chris Jakob

5/5

Google

We've just purchased our first house with Curchods. Although the whole process was stressful and sometimes difficult, Rupert made the whole experience seamless with great communication, and regular updates, especially as were a part of a big chain. He was always chasing the top end trying to move the process along, and was always on hand to answer any questions we had. We also had the pleasure of speaking to Chris when Rupert was off. The service they provided was brilliant and professional. Thank you again!

Rishan · 5 October 2025

Agent replied · 24 March 2026

Dear Rishan Your kind review is most welcome. Thank you. Rupert and I trust that you are happy in your new home. Best Chris

5/5

Google

We recently sold our flat through Curchods (having purchased it via them some years previously). At the same time, we purchased our new house through them as well. Curchods knowledge of New Malden is excellent and from the start Rupert had a brilliant grasp on both the kind of property we were looking for and our budgetary restrictions. In a challenging market for a buyer with a chain, Rupert never stopped working to get us into places to view and kept thinking of us when new places came on to the market. This hard work secured us a property in our preferred area of New Malden within budget - no easy task! Our sale had its’ ups and downs (as they all do) and Ruby was absolutely fantastic at giving feedback on viewings and also keeping me calm during to to-ing and fro-ing of the sale. As a leasehold flat there were a number of queries and things that needed attention and Ruby was polite and efficient throughout. We appreciated her care and level head when negotiating. All of the Curchods team were extremely polite and very quick at responding to calls or emails. I heartily recommend them to anyone for a Sale or Purchase.

Fin · 5 October 2025

Agent replied · 24 March 2026

Dear Fin What a fantastic review. Thank you. Rupert & Ruby send their grateful thanks as well and trust that you are settling in to your new home. Best regards Chris

5/5

Google

I recently purchased my first home through Rupert, and I must say, despite him representing the seller rather than us, the experience was remarkably positive. His professionalism throughout the entire process was impressive. He clearly had his client's best interests at heart, but managed to maintain a respectful approach with us as buyers too. What particularly stood out was Rupert's efficiency - he kept the process moving at a good pace, and wasn't shy about giving me a gentle nudge when needed to keep things on track! Whenever I had questions or concerns, he was just a phone call away and his quick response time made a world of difference during what can be a stressful time. Even though we were on opposite sides of the transaction, Rupert made the experience surprisingly smooth and positive. If I ever find myself selling a property in the future, I'd definitely want someone with Rupert's skills and approach in my corner. I wouldn't hesitate to recommend him to friends or family looking to sell their homes.

Alex · 5 October 2025

Agent replied · 24 March 2026

Dear Alex It is lovely to receive a review like this and taking the trouble to leave such great comments. Rupert is equally pleased and sends his grateful thanks. Kind regards Chris

5/5

Google

We sold our flat in New Malden through Curchods New Malden,and they were supportive and professional every step of the way. We initially started the process with Chris, who was knowledgeable and enthusiastic about selling our flat. We also dealt with Barbera and Ruby, who were so productive and communicative during viewings. Our main negotiator was Rupert, and he went above and beyond every step of the way. He was always there to keep us updated through a difficult chain. We were lucky to have someone as professional, kind and patient as Rupert to negotiate our sale. We also arranged our mortgage through Simon. He was knowledgeable and helpful. I would highly recommend Curchods New Malden.

Daniel · 5 October 2025

Agent replied · 24 March 2026

Dear Daniel Thank you so much for your review and your very kind comments regarding my team. I trust you are now settling into your new home. Kind regards Chris

5/5

Google

Bought a property from Curchods, so so helpful from day 1 to the end. My solicitors were dreadful but with lots of understanding and patience, everyone worked so hard to get it done. (Sincere apologies to Waleed). This was our first ever property purchased; and Curchods made us realise “dreams do come true”. Thank you Rupert and the team. We wish you all the best and maybe one day our paths cross again.

Tommy · 5 November 2025

Agent replied · 24 March 2026

Thank you so much for your kind words and for choosing Curchods to help you find your dream property! We are grateful for your patience and understanding although it probably seemsed to you that others were conspiring against you during the process and are thrilled that we could make your first property purchase a reality. Wishing you all the best in your new home! - Chris Jakob

5/5

Google

Thank you so much to Ruby at Curchods who made the entire moving process so positive and stress free. Ruby helped throughout the whole process of buying our first house, it was so lovely having someone on the end of the phone to ask questions too about the whole process when sometimes solicitors and brokers seemed daunting. Ruby was so quick to make sure we were updated and knew what steps were coming next. Thank you!!!!

Poppy · 5 October 2025

Agent replied · 24 March 2026

Thank you for your kind words! We are thrilled to hear that Ruby made your first home buying experience stress-free and positive. We pride ourselves on providing excellent customer service and are happy to have helped make your dream of homeownership a reality. Congratulations on your new home! Chris Jakob

5/5

Google

Dean was respectful and extremely professional. He is friendly, enthusiastic, and very approachable. Dean was helpful with suggestions and ideas that will improve and increase our selling potential so we will definitely be following up with some of them. He is very responsive with his communication. I would definitely recommend Dean for your next move.

Karen · 1 April 2026

Agent replied · 1 July 2026

Thanks for the 5-star feedback! It was a privilege to assist you both. I’m thrilled that you’re moving forward to increase your property's potential. Looking forward to our next steps together!

5/5

Google

Catherine was very helpful from start to finish with my house purchase. She quickly picked up my case after it was handed over from another member of staff and got up to speed without any issues. Although the seller’s solicitors were quite slow, she consistently chased them and kept things moving. She gave regular updates and clearly explained each stage of the process, which made everything easier to follow. I’ve worked with this conveyancing firm before and would highly recommend them for both affordability and quality of service. I will definitely use them again in the future.

Josh · 18 May 2026

5/5

Google

Elliot made what can be a stressful process feel really straightforward. He was always one step ahead, keeping us informed and making sure nothing slipped through the cracks. Whenever we had a query, we never had to wait long for a response, he was always available and happy to help. During the viewing he was brilliant , no pressure at all, he let us take our time, have a proper look around, and ask as many questions as we needed without ever feeling rushed. He came across as genuinely invested in helping us find the right place rather than just going through the motions. Friendly, knowledgeable, and easy to deal with from day one. If you’re looking for an estate agent who actually goes the extra mile, Elliot is someone we’d recommend without a second thought 👍🏼

Jack · 14 May 2026

5/5

Google

Just sold my flat with Curchods and although the buyers solicitors were a bit of a nightmare, Rupert and team were an absolute DREAM to work with. Cannot recommend them enough - the communication has been impeccable as has the relationship management with both parties. Couldn't ask for a better experience with an estate agent and can only wish I could buy in the area and work with them again!

Waleed · 5 November 2025

Agent replied · 24 March 2026

Dear Waleed Thank you for your fantastic review. Rupert in particular was very pleased to help you. Best regards Chris

5/5

Google

We recently sold our property with Elliot and couldn’t be happier with the experience. From start to finish, he was professional, proactive, and incredibly easy to work with. His communication was clear and consistent, and he always kept us informed every step of the way. Elliot went above and beyond to ensure everything ran smoothly, and his knowledge of the market really showed. Thanks to his hard work and dedication, the whole process felt far less stressful than we expected. We would highly recommend Elliot to anyone looking to buy or sell, you’ll be in very capable hands!

Olivia · 4 May 2026

5/5

Google

The estate agent I chose to instruct use EMZO for completing all the photos/videos on their behalf - and my goodness I’m SO grateful and glad they do. The professionalism and communication from day 1 has been very reassuring, I felt heard and understood. EMZO catered to my every (likely annoying!) request without fuss and also helped to guide and advise me with what was best for my house. And not only that but very quick to respond too, even during out of hours, which makes such a difference when dealing with such a stressful time with selling your home. I haven't yet seen the video but I just received the photos back (within 24hrs too!) and felt compelled to write a review - they are truly stunning and have done such an incredible job at capturing my home, even including ‘lifestyle’ shots. Rhiannon was on-time, communicated everything clearly to me and is most importantly, an evidently very talented and experienced property photographer, the editing/tweaks have worked a dream too. Thank you Emma for all your help in marketing my pride and joy and for going above and beyond for me 🏡 I’d have no hesitation in highly recommending EMZO. Thank you!

Stephanie · 28 April 2026

5/5

Google

Can only support the glowing reviews below. From the beginning the service at Curchods New Malden was highly professional: down to earth assessment of the market and advice on what would be fair and reasonable through to regular updates and assessment as offers came through until the final deal was done. And never failing to be friendly and patient at all times. Could not have asked for more.

Roger · 9 October 2025

Agent replied · 10 December 2024

Dear Roger Thank you so much for your wonderful review. It has been a pleasure helping you sell the property. Best regards Chris

5/5

Google

I can’t recommend A1 Conveyancing highly enough, and in particular Hollie and Grace, who recently handled two house sales for me. From start to finish, Hollie and Grace were absolutely fantastic. They were professional, efficient, and incredibly responsive, keeping me informed at every stage and explaining everything clearly. Managing one sale can be stressful enough, but handling two at the same time was made completely manageable thanks to their organisation, attention to detail, and calm, reassuring approach. Nothing was ever too much trouble, deadlines were met without issue, and I always felt confident that everything was in safe hands. Their communication was outstanding, and it genuinely felt like they cared about getting the best outcome for me. If you’re looking for a conveyancing team that is reliable, knowledgeable, and a pleasure to deal with, I wouldn’t hesitate to recommend A1 Conveyancing, especially Hollie and Grace. An excellent experience from start to finish.

Brett · 18 March 2026

5/5

Google

Tried two other estate agents before selling my flat with Curchods. They were the best estate agents to deal with, provided feedback following viewings without having to be asked and managed the process really well. Spoke with a few people on the team and they were all great, special thanks to Barbara Courpasson who personally dealt with the sale of my flat.

Stefan · 5 November 2025

Agent replied · 24 March 2026

Thank you Stefan for your kind review and comments. Chris

5/5

Google

Ruby was fantastic from start to finish with our property search. She was available for questions and was always communicative with both ourselves (buyers) and the sellers. We knew where both sides stood the full time. Albeit a painfully slow purchase (due to conveyancer-based circumstances, outside of Curchods control), Ruby remained helpful throughout.

Joseph · 1 September 2026

5/5

Google

We had the pleasure of working alongside Barbara from Curchods when purchasing our property in New Malden. Barbara kept us informed throughout our purchase and made our experience smooth sailing! She was super friendly, personable and professional which made our experience more wonderful. We have now completed and couldn’t have wished for a better estate agent in this process! Thank you Barbara!

Rhiannon · 5 October 2025

Agent replied · 24 March 2026

Dear Rhiannon Thank you so much for your review and your kind comments regarding Barbara. If you need any help or advice in the future please call. Best regards Chris

5/5

Google

We have had a really good experience with AConveyancing for our first house purchase. Very reasonably priced, were always reachable and quick to respond to emails and the whole process was really smooth and we were advised every step of the way. Highly recommend Jane and Edie. Thank you both and will definitely be using AConveyancing again if we need to in the future!

Georgia · 11 June 2026

5/5

Google

We purchased through Curchods and had the pleasure of dealing with Ruby Pickard as our negotiator. Ruby was a very welcome partner through the process; she was approachable, affable and responsive but we felt also had the interests of her clients at heart - something which we definitely appreciated; overall an exemplary service. Would definitely recommend and endorse!

Youssof · 9 October 2025

Agent replied · 24 March 2026

Dear Youssof Thank you for taking the trouble to leave this lovely review and in particular your comments about Ruby. Kind regards Chris Jakob

5/5

Google

Curchods did a great job to advise, market and sell our house in New Malden. They are reliable and kept us informed throughout. Barbara Courpasson was our agent and she did a super job of navigating the sale from start to finish, helping us with issues as they arose and generally being on the case. It helps a lot that they know the area and markets. Their experience was invaluable.

Charles · 1 April 2026

5/5

Google

Barbara was professional, responsive, calm, knowledgable and helpful throughout the process of selling my house. I am relieved that it is over and glad that I took this step now as I don't think I could have coped a few years down the line. Thanks also to Rupert for his initial involvement , the photographer who did a superb job and to all of the team who showed the house and gave useful feedback. My experience of using Curchods has been very positive. Thank you

Kate · 1 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Curchods New Malden

How many reviews does Curchods New Malden have?

Curchods's New Malden office has 517 reviews across two platforms: 495 on Google, 22 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Curchods New Malden's rating?

Curchods New Malden is rated 4.7 out of 5 across all 517 reviews, and 4.7 out of 5 on Google from 495 reviews, checked 9 October 2026.

What do sellers say about Curchods New Malden?

12 reviews from sellers, rated 4.9 out of 5 on average. For example, Anne wrote: "My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ..."

What do buyers say about Curchods New Malden?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Stephen wrote: "Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ..."

Has Curchods won any awards?

Yes. In The Trusted Agent 2026 awards: Curchods, New Malden won Platinum.

Where is Curchods's New Malden office?

Curchods New Malden, 31 High Street, New Malden KT3 4BY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.