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Curchods New Malden reviews

★★★★★ Excellent

517 reviews across 2 platforms

31 High Street, New Malden, KT3 4BY

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Curchods's New Malden office at 31 High Street is rated 4.7 out of 5 across 517 reviews on two platforms, including 495 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

495

Reviews on Google

This office

View Agents logo

4.9 / 5

22

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Curchods New Malden

Our estate agents in New Malden specialise in the sales and letting of residential properties in New Malden, Old Malden, Worcester Park, Wimbledon, the exclusive Coombe Hill private estate, and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in New Malden. “I have been an estate agent for more than 35 years and since 1990 have been successfully selling properties in and around New Malden. I don’t believe that there is a more knowledgeable agent in town than me! In 2002 I opened Curchods New Malden office which quickly grew to become the leading agent in the area, offering outstanding customer service and a refreshing approach to selling homes, backed up by the area’s largest independent estate agent. I was born and brought up locally, still live in New Malden with my family and I am totally committed to this fantastic town. New Malden is a town with a rich history, and remarkably, it is one of only three towns worldwide to have produced three recipients of Great Britain’s highest military honor, the Victoria Cross.” Christopher Jakob, Partner at Curchods New Malden New Malden offers a unique blend of suburban peace, strong community spirit, and easy access to central London. Its cultural diversity, excellent schools, and range of local amenities make it an attractive choice for families, professionals, and retirees alike. Whether you’re looking for a place with great transport links, a vibrant food scene, or just a friendly and well-connected neighborhood, New Malden ticks all the boxes. Commuters will find New Malden well connected, with its railway station providing fast and frequent services to London Waterloo in under 25 minutes. Nearby stations such as Motspur Park and Raynes Park offer additional transport options. The area is also well served by bus routes, linking residents to Kingston, Wimbledon, and beyond. For those driving, the A3 provides a direct route into central London and out towards Surrey and the M25.

Awards

The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the New Malden office, from every platform, shown as written. First names only.

5/5

Google

Honestly I can’t say enough good things about Elliot, He has been nothing short of awesome since the first day , always on hand to answer any queries , super approachable , I thought things would go smoothly but they really didn’t , this is where Elliot shone and showed why he is great at what he does , always kept us updated , chased people that he shouldn’t have , went out of his way to make sure everything was done promptly, I would recommend anyone who wants to sell a house to really consider Elliot, Keep up the great work and thank you again Suf

Sufyaan · 4 May 2026

Agent replied · 4 June 2026

Hi Suf, Really appreciate you taking the time to write this. It definitely wasn’t the smoothest process with those solicitors! but we got there in the end. Glad I could help keep things moving and take some of the pressure off. Wishing you and the family all the best.

5/5

Google

It was a pleasure working with Curchods New Malden for the sale of my mother’s property. A special thanks to Barbara, with her friendly and professional attitude, who kept each party in check, and kept us well informed of progress throughout. Appreciated the old fashioned telephone communication that kept things swiftly moving! Would 100% recommend Curchods.

Sheree · 9 October 2025

Agent replied · 10 December 2024

Dear Sheree I am delighted to read your great review and particularly your comments regarding Barbara and her service. All the very best to you and your mother. Chris

5/5

Google

We have just bought our first home though this branch of Curchods. We dealt with Phoebe throughout and it was an exceedingly positive experience. Phoebe was flexible with the viewings, provided advice and support throughout the whole process, was quick to respond to calls/emails and proactively chased all parties involved (including conveyancers and mortgage brokers). We can’t thank her enough for her help!

Charlie · 30 April 2026

5/5

Google

We had an excellent experience with Curchods thanks to Barbara, our Sales Negotiator. Barbara enabled the sale to progress quickly and smoothly by diligently liasing with all parties (including solicitors and surveyors etc). She was always helpful, professional, enthusiastic and efficient. We are grateful that she was assigned to our sale as not only did she do her job brilliantly; she was super to work with!

Melanie · 1 April 2026

5/5

Google

Barbara was a great agent to deal with when buying our new home in New Malden. She was always super responsive, calm, knowledgeable and helpful throughout the process and a massive help in managing the chain and dealing with all our questions. Highly recommend anyone considering listing their property in New Malden and the local area to appoint Barbara and Curchods New Malden.

James · 1 April 2026

5/5

Google

Barbara was very professional, courteous and friendly, as were all the other team members at the New Malden branch. I felt that throughout the sales process they were doing everything possible to identify viewers and to ensure that the sales process moved along quickly and efficiently. They kept in regular contact with me and it was easy for me to contact Curchods when I needed to speak with someone. As the house was unoccupied and I lived some distance away, they kindly did a regular one weekly inspection of the house on my behalf. I have already recommended Curchods to others.

Katharine · 5 October 2025

5/5

Google

Barbara and Rupert were fantastic throughout what proved to be a difficult sale. Their professionalism in dealing with all parties and issues that arose was outstanding. Very fast to respond to all queries and always available. All viewings were with interested parties, reducing time wasting for everyone. Would highly recommend.

Marty · 6 June 2026

5/5

Google

I have been their tenant for a year now, I am very satisfied with the services and Shay is a very professional property manager and always helpful and provides very quick responses to issues when they occur.

Onat · 5 January 2026

Agent replied · 5 June 2026

Hi Onat, Thank you for your lovely feedback! We’re so glad Shay could be helpful and … More

5/5

Google

Barbara was outstanding! She knew the properties she was selling inside out - facilitated the process of the sale so well. She is knowledgable and really cares about her job. She listened carefully to what I was looking for in a property. Highly recommend seeking her out to buy and and sell.

S · 10 May 2026

5/5

Google

Having put my house on the market in the autumn of 2023 it proved to be a difficult time to sell. However, Curchods persevered with a huge number of viewings and finally, after one or two tentative offers from people who hadn't had offers on their own properties, a couple came forward who were first time-buyers, hence no chain, and very keen to move quickly. Curchods, and in particular Barbara, made the whole process seamless, quick and easy and everyone was happy with the outcome. Thank you Barbara!

Nicky · 19 June 2024

Agent replied · 24 March 2024

Dear Nicky We really appreciate your very kind review and thank you for highlighting Barbara. All the very best Chris Jakob

5/5

Google

We would like to highly recommend Barbara Courpasson and Simon Labrow from Curchods for their professionalism and help in a friendly way for us to buy our new house and get the mortgage done. It is a long journey for the first time buyer in the UK and they supported us to achieve that. We would like to thank them so much for their patience and support to achieve it.

Maurice · 22 September 2024

Agent replied · 22 October 2024

Dear Maurice Thank you so much for this excellent review. I have passed on your kind comments to Barbara and Simon. Kind regards Chris Jakob

5/5

Google

I recently sold my property with Curchods in New Malden and I highly recommend it. Dealt mostly with Rupert who was clear, professional and proactive throughout the whole process. Thanks Rupert and also Barbara, Phoebe and Ruby at NM office who were kind, responsive and effective for a successful sale.

Martin · 8 April 2026

5/5

Google

I would thoroughly recommend Curchods if you are selling your home. They have been diligent, professional and helpful throughout the process. We dealt with Ruby, who is lovely, primarily, but her colleagues, Rupert and Barbera, supported her admirably.

Robin · 5 October 2025

Agent replied · 24 March 2026

Dear Robin Thank you so much for your very kind review. I have passed on you comments to my colleagues and wish you all the very best in your new home. Best regards Chris Jakob

5/5

Google

Rupert and his team were all very professional, friendly and very proactive. Always at the end of the phone when needed. We would highly recommend them and Curchods. They were all very knowledgeable and worked particularly hard to ensure a smooth process in a difficult market, Barbara was always professional and a joy to deal with.

Lorraine · 1 February 2026

5/5

Google

We were purchasing a house with Curchods and the experience was seamless. Barbara was approachable, kept us in the loop and she took such care, with regular check ins and updates. If ever I need an estate agent in future, I will be most certainly be giving Curchods a call. Thank you again Barbara!

Thurka · 23 March 2025

Agent replied · 10 December 2024

Dear Thurka Many thanks for your review. Barbara and I will be delighted to help you at any time in the future. All the very best Chris Jakob

5/5

Google

Thank you for your well researched Market Appraisal & Valuation Report. We appreciate the effort you have put into it. We now have a reasoned idea of the sale price that we might expect so we can realistically start our initial search of the market for potential properties for our next purchase.

Chris · 17 June 2026

Agent replied · 1 July 2026

Thank you so much for the kind words! We’re thrilled to hear that the Market Appraisal and Valuation Report gave you the clarity and confidence you need for your next chapter. Helping you map out your next move with realistic, well-researched data is exactly what we aim for. Best of luck with your property search, and please don't hesitate to reach out if you need any assistance along the way!

5/5

Google

Barbara was brilliant from start to finish, always calling me to update on the progress of our sale. Thank you!

Cecily · 1 October 2026

5/5

Google

I have just used Curchods to sell a property for a second time in consecutive years and on both occasions have not been disappointed. They are a team whose strength is in regular communication, even when things are a bit quiet. I would use them again. Thank you Chris, Rupert and all.

David · 23 March 2025

Agent replied · 23 August 2024

Dear David Thank you very much indeed for your review and your business. Kind regards Chris Jakob

5/5

Google

I recently bought and sold with Curchods in New Malden. Rupert was extremely helpful, patient, and always ready to answer my questions. His professionalism, friendliness and genuine care made all the difference, and …

Blaine · 8 October 2025

Agent replied · 10 November 2024

Many thanks Blain Thank you for your review. Rupert has thoroughly enjoyed helping you buy and sell. Many thanks for your business. Chris

5/5

Google

Great company! Tiaan has been very responsive and helpful!

Dominik · 5 May 2026

Agent replied · 5 June 2026

Hi Dominik, Thank you so much for a kind review. We're glad Tiaan is taking good care of you and will be sure to let him know you appreciate his assistance. Regards, The London Shared Team

5/5

Google

This real estate agency was thoroughly supportive from start to finish in ensuring our house sold well. Communication was always smooth, making the contract process very convenient. In particular, Sonia went out of her way to accommodate us and responded incredibly quickly to any queries we had. Each time we visited, we were greeted with such warmth and friendliness. Going forward, I can't imagine using any real estate agency other than churchods. We are immensely grateful.

JUNG-TAEK · 24 January 2024

Agent replied · 24 March 2024

Thank you so much for your extremely positive review. I'm immensely proud of my team at Curchods New Malden so I am very grateful to have this recognised by you, a valued client. Best regards Chris Jakob

5/5

Google

We bought our first home with Curchods and were super impressed from the minute we started our house search. We met Ruby at each property and she was professional, kind, easy to get on with and clearly fantastic at what she does. She made us feel at ease straight away and as first time buyers we were terrified but with Ruby it didn't feel difficult like we were expecting. We actually enjoyed the experience especially when compared to some other agents making us feel silly, flustered and pressured. Now we are enjoying our dream home! Would highly recommend Curchods and our experience with Ruby makes it a fond memory! Thank you so much! 😊

Hafizur · 5 October 2025

Agent replied · 24 March 2026

Dear Hafizur Thank you for taking the trouble to leave this great review. Ruby is delighted by your comments and sends you her best regards. Chris

5/5

Google

Terry Lau from Curchods has been exceptional throughout our five-month property search in New Malden. From the outset, he promptly identified and showed us suitable properties, while maintaining outstanding communication through calls and emails. He consistently went above and beyond his duties as an estate agent to facilitate the sale. Most notably, when we needed completion signatures, he proactively engaged with the management company's director and landlord to ensure completion before the stamp duty deadline. His persistence in following up with solicitors and advocating on our behalf when communications stalled proved invaluable. Terry's dedication extended beyond traditional estate agent responsibilities; he not only successfully helped us complete the sale before the stamp duty changes but also provided crucial emotional support when my wife experienced doubts and was thinking of pulling out. His exceptional service and commitment make him the most outstanding estate agent I have encountered, and I wholeheartedly recommend him.

Ronald · 5 October 2025

Agent replied · 24 March 2026

Dear Ronald What a fantastic review. Thank you so much. Terry is very appreciative of your kind comments and delighted for you that you achieved your goal. Best regards Chris Jakob

5/5

Google

Curchods New Malden have just sold my elderly father's house. From the start they were incredibly helpful, patient and accommodating. Many thanks to Chris for his initial advice and to Rupert for managing the process seamlessly and for keeping us informed throughout. A great result achieved!

Philip · 23 March 2025

Agent replied · 10 November 2024

Hi Philip Thank you so much for your review. Rupert and I are delighted by your comments. Chris

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Questions about Curchods New Malden

How many reviews does Curchods New Malden have?

Curchods's New Malden office has 517 reviews across two platforms: 495 on Google, 22 on View Agents.

What is Curchods New Malden's rating?

Curchods New Malden is rated 4.7 out of 5 across all 517 reviews, and 4.7 out of 5 on Google from 495 reviews.

What do sellers say about Curchods New Malden?

12 reviews from sellers, rated 4.9 out of 5 on average. For example, Anne wrote: "My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ..."

What do buyers say about Curchods New Malden?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Stephen wrote: "Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ..."

Has Curchods won any awards?

Yes. In The Trusted Agent 2026 awards: Curchods, New Malden won Platinum.

Where is Curchods's New Malden office?

Curchods New Malden, 31 High Street, New Malden, KT3 4BY.

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