1/5
GoogleConstantly spam my business with unwanted emails. Never visited the site or requested them, yet there is no option to unsubscribe. Poor business practise so can only imagine the service they provide is equally poor.
Trusted Agent profile · New Malden, Surrey
Verified
Curchods New Malden reviews
★★★★★
517 reviews across 2 platforms
31 High Street, New Malden, Surrey, KT3 4BY
Part of Curchods, see every office.
Curchods's office in New Malden, Surrey, at 31 High Street, is rated 4.7 out of 5 across 517 reviews on two platforms, including 495 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers12 reviews
My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ...Read all 12 from sellers
Buyers7 reviews
Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ...Read all 7 from buyers
About Curchods New Malden
Our estate agents in New Malden specialise in the sales and letting of residential properties in New Malden, Old Malden, Worcester Park, Wimbledon, the exclusive Coombe Hill private estate, and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in New Malden. “I have been an estate agent for more than 35 years and since 1990 have been successfully selling properties in and around New Malden. I don’t believe that there is a more knowledgeable agent in town than me! In 2002 I opened Curchods New Malden office which quickly grew to become the leading agent in the area, offering outstanding customer service and a refreshing approach to selling homes, backed up by the area’s largest independent estate agent. I was born and brought up locally, still live in New Malden with my family and I am totally committed to this fantastic town. New Malden is a town with a rich history, and remarkably, it is one of only three towns worldwide to have produced three recipients of Great Britain’s highest military honor, the Victoria Cross.” Christopher Jakob, Partner at Curchods New Malden New Malden offers a unique blend of suburban peace, strong community spirit, and easy access to central London. Its cultural diversity, excellent schools, and range of local amenities make it an attractive choice for families, professionals, and retirees alike. Whether you’re looking for a place with great transport links, a vibrant food scene, or just a friendly and well-connected neighborhood, New Malden ticks all the boxes. Commuters will find New Malden well connected, with its railway station providing fast and frequent services to London Waterloo in under 25 minutes. Nearby stations such as Motspur Park and Raynes Park offer additional transport options. The area is also well served by bus routes, linking residents to Kingston, Wimbledon, and beyond. For those driving, the A3 provides a direct route into central London and out towards Surrey and the M25.
Awards
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
Google5/5
View AgentsAmazing Service
Recently baught a property through Curchods and i have to say they are the best in the market... amazing service especially Stuart Baker from New Malden branch, very helpful..
5/5
GoogleHaving originally listed the property with another Estate Agent who gave us false promises, Curchods were up front and honest about everything. Very professional throughout the process and could not have been nicer. …
Agent replied
Dear Tom Thank you so much for your very positive review. I hope that your move has gone well and that you and Harriet are settling into your new home. Best regards Chris Jakob
5/5
GoogleExcellent service from start to finish. We had the added bonus of being supported by Laura to progress the sale - what a fantastic job she did. Cannot recommend enough! Thanks everyone 🙂 …
Agent replied
Dear Natasha Thank you very very much indeed. We hope that you have moved in successfully and wish you and your husband all the very best in your new home. Chris Jakob
5/5
GoogleCurchods have been really understanding, supportive and really helpful. A big thankyou to Rupert, Victoria and Chris, not forgetting the rest of the team. Regards …
Agent replied · 29 July 2023
Thank you Jennie, your comments are much appreciated. Chris Jakob
5/5
GoogleBrought my house through Curchods, working with Laura and Rupert in New Malden, as always a great team, make other Estate agents look amateurish. Thank you!
Agent replied · 29 July 2023
Thank you Jennie for your very positive review and your kind comments. I'm delighted that you have finally moved into your new home. Best Regards Chris Jakob
5/5
GoogleThe team at Curchods in New Malden did a brilliant job in the sale of my property. I already knew that Curchods had a good reputation in that they are a local …
Agent replied
Dear Andrew Thank you very much for your very kind review. It has been a privilege and a pleasure selling your late parents home and would imagine very emotional for you and the family to finally say goodbye. All the very best. Chris
5/5
GoogleThis has been a frustrating journey made so much easier by the persistence and professionalism of the New Malden staff. They have had to deal with recalcitrant buyers who pull out on exchange day, to hesitant solicitors who appear to want …
Agent replied
Dear Anthony, I am delighted to read your review and thank you personally for the comments you have made. Rupert, the scoundrel, is particularly pleased to have helped you achieve your goal. Good luck with your move and I wish you and your family a very happy future. Regards Chris Jakob.
5/5
GoogleIt was an absolute pleasure working with Churchods on finding and buying our first beautiful home. Rupert and Chris have been very helpful throughout the whole arduous process so that in the end everybody got what they wanted and everybody …
Agent replied
Dear Alex. Thank you so much for your review. I'm certain that you and your family are going to be so happy in your new home. It has been an absolute pleasure dealing with you and your husband. Best regards Chris
5/5
GoogleSelling and buying a new home is recognised as being one of the most stressful experiences in life. I am so glad I picked Curchods as they were efficient reliable very professional taking the strain. I would recommend them to everyone.
Agent replied
Thank you so much for your kind comments. It has been a pleasure for Anthony and I dealing with you in both your sale and purchase. Chris Jakob
5/5
GoogleI’m the owner of the property that the reviews of Federica and Esteve from below referred to. I’m very sad seeing their reviews as they are unfair. It is unfortunate that the sale fell through in the end, but everyone in Curchods involved …
5/5
GoogleRecently signed up to work with Response IQ and they've been superb. Not only is their tool highly effective, but their team could not do more to help and ensure you are getting the most out of their service. Highly recommend.
Agent replied · 29 May 2026
Thanks Louie! It's a pleasure working with you.
5/5
GoogleLaura and Victoria were friendly, efficient and on the ball!
1/5
GooglePoor quality letting service.
Agent replied · 24 March 2024
Dear A S Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name … More
5/5
GoogleVictoria Yates was in particular very professional, proactive and informative during the process of us selling the house.
5/5
GoogleThanks your help for my purchasing the property in the area and your staff's for viewing and conveyancing. Thanks again, Rupert, Laura and Sam!
Agent replied · 29 July 2023
Thank you very much. Chris Jakob
5/5
View AgentsMake Curchods your first choice to sell your property
From start to finish Curchods have been very friendly, courteous, provided a professional service and kept us informed along the way. The reason for choosing Curchods was because they took the trouble to keep in touch following a visit to provide a valuation for probate knowing the property was to sell at a future date. Never any pressure just offers to help with the sale when ready. Very happy to recommend Curchods.
5/5
GoogleRupert and Laura at Curchods in New Malden are a credit to the business. Excellent communication and extremely professional. These guys know the area and look after their clients.
Agent replied
Thank you very much indeed for your lovely review. I am delighted that you were pleased with our service. Best regards Chris
5/5
GoogleAt Powder White we have used Response IQ for 2 months and it has increase our calls and allowed us to track where specific calls where made on the website to help us improve our UX experience.
Agent replied · 29 May 2026
Thanks for the great feedback Fraser! It has been a pleasure working with you and the team.
5/5
Google(Translated by Google) Excellent agency was attended by agent Victoria Yates Senior Negotiator. Very good professional. (Original) Excelente agencia de fue atendida por la agente Victoria Yates Senior Negotiator. Muy buena profesional.
Agent replied
(Translated by Google) Dear Inta Thank you very much for your beautiful review. Victoria was delighted to help him and that his purchase was successful. attentively Chris (Original) Estimado Inta Muchas gracias por tu hermosa reseña. Victoria estuvo encantada de ayudarlo y de que su compra se llevara a cabo con éxito. Atentamente Chris
5/5
View AgentsHouse sale
A great experience from start to finish! Our house went on the market in early January 2016 and was sold by Curchods in two weeks. Stuart Baker and the sales team at New Malden gave us exemplary service throughout the whole process and made a seemingly daunting house sale an effortless experience. If you are thinking of selling your home, look no further - use this company! Philip & Karen Gaunt.
4/5
GoogleDuring our recent property purchase my partner and I found Curchods to be reliable and effective, always providing current information and chasing the other members of the chain where required. I have no hesitation in recommending Curchods …
Agent replied
Thank you for the kind words Paul! It has been a pleasure helping you find your dream home. We hope you'll be very happy for many years to come, but of course should you wish to move on at any time please do let us know as we'd be more than happy to help. Kind regards, Chris and the team.
5/5
Google5 stars for both Will and Laura who as a first time buyer made the whole purchasing process smooth and straight forward
Agent replied · 29 July 2023
Thank you so much for your review. We hope you're settling in to you new home.
5/5
GoogleA quick thank you for the help I have had from Curchods, New Malden, especially the very professional, pro-active and cheerful Victoria.
Agent replied · 29 July 2023
Very many thanks for your kind review and your positive comments regarding Victoria. All the very best Chris Jakob
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Curchods New Malden
What do sellers say about Curchods New Malden?
12 reviews from sellers, rated 4.9 out of 5 on average. For example, Anne wrote: "My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ..."
What do buyers say about Curchods New Malden?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Stephen wrote: "Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ..."
Has Curchods won any awards?
Yes. In The Trusted Agent 2026 awards: Curchods, New Malden won Platinum.
