Trusted Agent profile · New Malden · Surrey
Verified
★★★★★
517 reviews across 2 platforms
31 High Street, New Malden, Surrey, KT3 4BY
Part of Curchods, see every office.
Curchods's office in New Malden, Surrey, at 31 High Street, is rated 4.7 out of 5 across 517 reviews on two platforms, including 495 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ...Read all 12 from sellers
Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ...Read all 7 from buyers
Our estate agents in New Malden specialise in the sales and letting of residential properties in New Malden, Old Malden, Worcester Park, Wimbledon, the exclusive Coombe Hill private estate, and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in New Malden. “I have been an estate agent for more than 35 years and since 1990 have been successfully selling properties in and around New Malden. I don’t believe that there is a more knowledgeable agent in town than me! In 2002 I opened Curchods New Malden office which quickly grew to become the leading agent in the area, offering outstanding customer service and a refreshing approach to selling homes, backed up by the area’s largest independent estate agent. I was born and brought up locally, still live in New Malden with my family and I am totally committed to this fantastic town. New Malden is a town with a rich history, and remarkably, it is one of only three towns worldwide to have produced three recipients of Great Britain’s highest military honor, the Victoria Cross.” Christopher Jakob, Partner at Curchods New Malden New Malden offers a unique blend of suburban peace, strong community spirit, and easy access to central London. Its cultural diversity, excellent schools, and range of local amenities make it an attractive choice for families, professionals, and retirees alike. Whether you’re looking for a place with great transport links, a vibrant food scene, or just a friendly and well-connected neighborhood, New Malden ticks all the boxes. Commuters will find New Malden well connected, with its railway station providing fast and frequent services to London Waterloo in under 25 minutes. Nearby stations such as Motspur Park and Raynes Park offer additional transport options. The area is also well served by bus routes, linking residents to Kingston, Wimbledon, and beyond. For those driving, the A3 provides a direct route into central London and out towards Surrey and the M25.
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
5/5
GoogleVery professional ,persistent and always arranged viewings .The team are all very friendly and will always try to achieve the best price .good people to deal with
Antonio Thank you for your kind review. It has been a pleasure helping you and your family move. Regards Chris
5/5
GoogleAbsolutely a 5 start state agency. HUGE thanks to SARAH CIPIN for her professionalism and dedication with our …
Dear Aline Thank you so much for a fantastic review. Sarah is proving to be a great asset to Curchods so your recognition of her is very pleasing to read. … More
5/5
GoogleMy first experience with this estate and will use them again in the future.Friendly staff and service. They are always ready to support with my queries.
Thank you Julian for your very kind words. We are all so pleased that you finally achieved your goal. Chris
5/5
GoogleCurchods did a brilliant job in both selling our house and moving the chain on. I would commend them to anyone looking for an agent whether to buy or sell
Dear Kleshna, thank you for your kind comments. It's been an absolute pleasure helping you.
5/5
GoogleVery professional and straight forward from start to finish. Quick responses to any queries I was unsure about. Would definitely recommend to friends and family.
Thank you Sean I'm sure you will be very happy with your new home Best regards for the future. Chris
5/5
GoogleThe service we received has been excellent. All the staff were extremely helpful, approachable and kept us well informed of progress along the way. Rupert in particular went above and beyond to help and ensure the smooth running of the sale.
5/5
The Trusted AgentExcellent, attentive & friendly customer service
We have recently purchased a property through Curchods in New Malden and I cannot highly recommend them enough. Lizzy, went out of her way to assist us with our purchase at every step and I truly believe she made a huge difference to ease this stressful process. Nothing was too much trouble and she went above and beyond at every opportunity. Thank you so much for everything.
5/5
GoogleIt was a pleasure to deal with Curchods; the purchase was smooth and straight forward. …
Dear Mr Clayton What a fabulous review and particularly your comments regarding Laura. Best regards Chris Jakob
5/5
GoogleExcellent from start to completion. Rupert, Jane and everybody else were professional, responsive and positive throughout. Would have no hesitation in using again.
Thank you Michael for your great review. I trust the move went well? Chris
5/5
GoogleHad a great experience working with Victoria Yates at Curchods. Very knowledgeable about the local area and acted as an effective and efficient intermediary with potential vendors.
Dear Yassir I am delighted to read your review and so is Victoria. Thank you very much for your comments. Chris Jakob
1/5
GoogleDO NOT USE! The site is useless and most of the properties listed are not even for rent or sale when you call the 'agents' associated with them. Waste of time and effort. would look elsewhere for properties.
5/5
The Trusted AgentOutstanding Service
Thank you so much for selling my property. The most patience was necessary to apply from the Estate Agent Oliver Barron also I always got a very friendly voice on the phone when more problems had to be solved. Selling through Curchods measured up and above my expectations. I would like with this opportunity to thank Curchods for their services during my recent transaction.
5/5
GoogleWe had a great experience with Victoria Yates who facilitated our house purchase and was professional and pleasant throughout the process.
Dear Richard Thank you very much for your kind review. Victoria was delighted to help you move and looks forward to handing over the keys to your new home. … More
5/5
GoogleWe recently moved house, with both the sale and purchase being through Curchods New Malden. Despite the inevitable hiccups you hit in the moving process, Chris, Victoria …
Dear Andrew Thank you so much for your review. It was a privilege to help you and your family move and trust that you are settling in well in your new home.
5/5
GoogleChris and Victoria were quite helpful through the process
5/5
GoogleGreat service from Curchods New Malden! Having recently had a purchase fall through with another New Malden agent, our …
Thank you Nicki for your very kind review. Both Victoria and Laura are delighted to read your review and wish you all the very best in your new home. Best regards Chris
1/5
GoogleConsistently poor. Changed a number of properties from their current utility supplier always to SSE. Never informed us of the change and never done at an appropriate time i.e at end of tenancy. Have spent a great deal of time speaking to utility companies to rectify mistakes made by this company.
5/5
GoogleHighly good and timely response received, updates are regular, professional approach. Prefect relation. Thank you "Curchods New Malden"
Thank you Talip for your kind review. I hope all goes well with your purchase. Best regards Chris
5/5
GoogleA very pleasant experience buying a property with Curchods. The agents were friendly and helpful. Highly recommend them!
Dear Jungmin Kang Many thanks for your review. I am delighted you enjoyed the experience. Chris Jakob
1/5
GoogleContinuously e-mail me and I can not unsubscribe or telephone them because they have no phone number. I messaged their social media account and no one replied to date, and it has been weeks.
5/5
GoogleA very pleasant experience buying a property with Curchods. The agents were friendly and helpful. Highly recommend them!
Dear Jungmin Kang Many thanks for your review. I am delighted you enjoyed the experience. Chris Jakob
5/5
GoogleLaura Taylor and Victoria Yates are very professional. great staffs!
Many thanks for your review. We are all delighted that your move finally happened. All the best in your new home. Chris Jakob
5/5
GoogleKept in touch regularly and pushed things along in a friendly and efficient manner. Hard to fault.
Thank you for your very kind review. I hope you enjoy your new home very much indeed.
1/5
GoogleBeware. My son's property has appeared on this website and it is not even for sale now. I don't know if this is some sort of scam but it's definitely not right
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
12 reviews from sellers, rated 4.9 out of 5 on average. For example, Anne wrote: "My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Stephen wrote: "Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ..."
Yes. In The Trusted Agent 2026 awards: Curchods, New Malden won Platinum.
Send Curchods New Malden a message.
