Trusted Agent profile · New Malden, Surrey
Verified
★★★★★
517 reviews across 2 platforms
31 High Street, New Malden, Surrey, KT3 4BY
Part of Curchods, see every office.
Curchods's office in New Malden, Surrey, at 31 High Street, is rated 4.7 out of 5 across 517 reviews on two platforms, including 495 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ...Read all 12 from sellers
Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ...Read all 7 from buyers
Our estate agents in New Malden specialise in the sales and letting of residential properties in New Malden, Old Malden, Worcester Park, Wimbledon, the exclusive Coombe Hill private estate, and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in New Malden. “I have been an estate agent for more than 35 years and since 1990 have been successfully selling properties in and around New Malden. I don’t believe that there is a more knowledgeable agent in town than me! In 2002 I opened Curchods New Malden office which quickly grew to become the leading agent in the area, offering outstanding customer service and a refreshing approach to selling homes, backed up by the area’s largest independent estate agent. I was born and brought up locally, still live in New Malden with my family and I am totally committed to this fantastic town. New Malden is a town with a rich history, and remarkably, it is one of only three towns worldwide to have produced three recipients of Great Britain’s highest military honor, the Victoria Cross.” Christopher Jakob, Partner at Curchods New Malden New Malden offers a unique blend of suburban peace, strong community spirit, and easy access to central London. Its cultural diversity, excellent schools, and range of local amenities make it an attractive choice for families, professionals, and retirees alike. Whether you’re looking for a place with great transport links, a vibrant food scene, or just a friendly and well-connected neighborhood, New Malden ticks all the boxes. Commuters will find New Malden well connected, with its railway station providing fast and frequent services to London Waterloo in under 25 minutes. Nearby stations such as Motspur Park and Raynes Park offer additional transport options. The area is also well served by bus routes, linking residents to Kingston, Wimbledon, and beyond. For those driving, the A3 provides a direct route into central London and out towards Surrey and the M25.
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
5/5
GoogleThis is the second time i have used Curchods to sell my properties. Both properties had sold above asking price and exceed the ceiling price within the Area. Chris Jakob conducted a thorough valuation and discussed in detail market …
Geoff Thank you very much for this wonderful review. We are all delighted to have been able to help and look forward to the next time! All the very best Chris
5/5
GoogleI've purchased houses from Curchods New Malden on several occasions, and I'd want to express my gratitude to Rupert, Chris, and Laura for their assistance. Rupert, who is very seasoned and professional, was very aware of my requirements. …
Dear Daisy Thank you so much for your lovely review. We have all been delighted to help you and look forward to continuing our relationship in the future. Kind regards Chris Jakob
5/5
GoogleAbsolutely brilliant service, our photographer was polite, friendly, very professional and did an excellent job
5/5
GoogleFabulous service. A buyer was found very quickly, but that's only the start; with all house moves there are stresses and strains which occur, especially in chains. The agent's progress management was exceptional, getting the whole process …
Dear Tony Thank you so much for your kind review. I hope all has gone well and that you are enjoying your new home. Best regards Chris
5/5
GoogleGreat estate agents, very efficient and professional - would highly recommend.
Thank you so much for your very kind review. I'm pleased you had such a positive experience. Best regards Chris
5/5
GoogleMy experience is with Laura Taylor who managed the closure of a house sale for all parties involved. She was articulate and kept us fully informed throughout this testing process. In fact all at Curchods were friendly and helpful.
Dear Mike Thank you very much for your review. It has been a pleasure for all of us dealing with you. All the best for the future Chris Jakob
5/5
GoogleWe moved to Curchods from our original agent who we were getting no where with. This turned out to be a smart move. The whole team were faultless, helpful, …
Dear Michael Thank you very much for your review. I hope that your are settling in to your new home and wish you all the very best. Chris
5/5
GoogleWe are proud new homeowners thanks to Curchods New Malden. Friendly agents, who went above and beyond to make sure the sale went smoothly as well as being flexible when we needed access to start getting quotations for various works. Thanks especially to our agent Anthony Bradley.
Vanessa. It was a pleasure to hand over the keys to you on that cold and snowy day last Friday and I know that speaking on Anthony's behalf, he is delighted that you have achieved your first purchase. Wishing you many happy years in your new home.
5/5
GoogleTheir experience of both the local area, the commonly used solicitors and their strong relationships with the other agents is a key reason for choosing Curchods. We have now been dealing with many of their team as they represented most our …
Thank you James. Its been an absolute pleasure for us working with you to achieve your goal. Chris
5/5
GoogleVictoria Yates and Laura Taylor from Curchods (new Malden ) provided a very professional and efficient services to our recent purchase. Victoria managed to find a house in our desired location and provided information transparently. She …
Dear Jian Ping Fan Very many thanks for your kind review. Victoria and Laura are overwhelmed by you comments and wish you all the very best in your new home. Regards Chris Jakob
5/5
GoogleVery helpful and friendly service. Being first time buyers, Rupert was very helpful and great at explaining the process as we went along. We would defiantly use Curchods again.
5/5
View AgentsExcellent, professional service.
We have been delighted with the service we received at Curchods New Malden whilst selling our house. We had previously had a very negative experience with another group of estate agents whilst buying/selling. Therefore we were considering marketing our property ourselves this time, using an online service to avoid agent fees - I'm so glad we didn't go down that route! Our agent negotiated a better deal than we could of ourselves and assisted with many more unforeseen negotiations along the way to completion. Smoothing out issues as they arose. The initial valuation was very accurate and their service was friendly and professional at all times.
5/5
View Agents13 Selwyn Road
We bought our house originally through Curchods so we are delighted to have now sold through them. The service has been first class from the moment we first contacted them about selling our property through to exchange. Chris gave an honest valuation and clearly knows the local market well. The property was put on the market extremely quickly and the details looked excellent. Lizzy has done a superb job managing the transaction, particularly in the final few fraught days, Everyone in the office has always been so helpful and kind. Thank you everyone!
5/5
GoogleIn selling our mother’s much-loved family home we knew, in Chris Jakob of Curchods New Malden, we had found the best agent for the job. Not only for his professionalism, local knowledge and market insight, but also his advice, compassion …
Dear Lisa Thank you very much for your wonderful review. It has been a pleasure and a privilege helping you. … More
5/5
GoogleI both sold my property and bought a property through Curchods and found them to be extremely experienced in their field. Rupert sold my house and all went very smoothly and professionally. I bought a property through Victoria and she …
Dear Margherita I am delighted to read this review and am grateful for your very kind comments. Both Rupert and Victoria are extremely appreciative. … More
5/5
GoogleEmzo did a fantastic job on the marketing materials for my new build project and were totally responsive with speedy turnaround and editing of the many images required and all at a most reasonable rate. Would thoroughly recommend
5/5
GoogleI worked with Laura & Rupert in a chain and they were both great.
5/5
GoogleI highly enjoyed working with Curchods. Both the sales team and office staff (Laura, Beth etc) have been highly accommodating, efficient and they worked hard to make my property purchase as seamless as possible. Thanks Curchods!
Thank you for your lovely review and kind comments. Best regards for the future Chris Jakob
5/5
GoogleI can highly reccomend the team at Curchods New Malden. I received excellent and very friendly service all through the completely stress free sale of my property . I would not hesitate in using them again
Dear Barry I am delighted that your move went well and that you were pleased with our help and service. Many thanks for your kind comments. All the very best for the future Chris
5/5
GoogleVery helpful and friendly service. Being first time buyers, Rupert was very helpful and great at explaining the process as we went along. We would defiantly use Curchods again.
5/5
GoogleA great service from Curchods, the process of buying a house was professional, swift and uncomplicated. A special mention for Victoria, who understood our needs very quickly, and helped us complete the sale in just a few weeks. Victoria …
Dear Lorraine, Many thanks for your review. I am so pleases that you were impressed with our service and particularly Victoria's help. Chris Jakob
5/5
GoogleIt takes resolve and nerve to navigate uncharted waters and these qualities were ably demonstrated by Curchods' New Malden office in getting us from an accepted offer on our house sale in February to exchange of contracts in May, …
Dear Christopher Thank you so much for your fantastic review. We certainly are living in the most difficult times, however, reviews such as yours make us feel it is all worthwhile. Thank you again. Chris
5/5
GoogleWe have just sold our house in New Malden. We were dreading the process but it was made so much easier by having a great team at Churchods . From our initial conversation with Victoria our meeting with Chris …
Dear Carol It has been a great pleasure helping you move. Thank you for your fantastic review. We wish you and your family all the very best for the future. Chris
5/5
GoogleAnthony the photographer done a great job, prompt and extremely courteous .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
12 reviews from sellers, rated 4.9 out of 5 on average. For example, Anne wrote: "My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Stephen wrote: "Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ..."
Yes. In The Trusted Agent 2026 awards: Curchods, New Malden won Platinum.
