Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have nothing but praise for JM Mason Chartered Surveyors. I couldn’t fault them! The process went so smoothly. Claire was super helpful and very responsive to my emails regarding the survey. I am a first time property buyer and she supported me so well throughout the process which I’m very grateful for. I had a very comprehensive report with 48 hours of the survey. Very impressed and I would highly recommend JM Mason Chartered Surveyors.
Camilla · 14 June 2026
Agent replied · 5 July 2026
Thank you so much for your wonderful review! We're delighted Claire could support you throughout the process and make your first purchase that little bit less daunting. We'll be sure to pass your kind words on to her. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe worked with Alison and Mark on the sale of my mothers home in Little Chalfont after she moved into residential care. They both worked hard to make the process really easy, from the initial viewings through advising on how to handle offers and throughout the sale process were responsive and helpful. We used the integrated solicitor from JNP and I felt this took out a layer of complexity and meant the agent was able to be more involved in supporting the process end to end. A 100% brilliant team.
David · 3 May 2026
Agent replied · 17 May 2026
Thank you David. We're so pleased that Alison and Mark were able to support and guide you at a difficult time. Thank you for choosing JNP.
★★★★★ 5/5
GoogleAfter a poor experience with a previous letting agent in the area, I approached this process feeling cautious. Richard and Sam at Curchods quickly restored my confidence by listening to my concerns and prioritising both my property and peace of mind.
They were professional and knowledgeable throughout, from marketing to carefully finding and vetting the right tenants. Their focus on securing a long-term fit, rather than a quick let, was especially reassuring.
Communication was excellent and paperwork seamless. I was kept informed at every stage and involved in key decisions, which made the whole process feel smooth and collaborative.
I would highly recommend Richard and Sam at Curchods to any landlord looking for a reliable, proactive, and trustworthy letting agent.
Clare · 20 April 2026
Agent replied · 13 April 2026
Thank you Clare for your first-class review. It has been our pleasure working with you to secure suitable tenants for your property. We very much appreciate your feedback and the trust you placed in us to rent your property. Thank you once again for being such a fantastic landlord to work with and we hope to look forward to a nice, smooth tenancy.
Kind regards
Sam, Richard & Leo
The Kingston Lettings Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Nick guided us through the sale of my partners bungalow with the ups and downs of selling which included a a buyer pulling out just before exchange to then securing us with another buyer almost immediately, ensuring we secured the purchase of our new home. Moving house never goes smoothly but with Nick guiding us through the journey this was eased somewhat. Would highly recommend Nick and Felicity. Great Team!!
Steven · 24 April 2026
Agent replied · 24 May 2026
Thanks for sharing this wonderful feedback, Steven. When it comes to selling your home, we fully appreciate that it comes with its complications & bumps in the road. We'll always do our very best to smooth over these bumps and find a solution that everyone is happy with. It was a pleasure to work in conjunction with you and we're so pleased that you found us to be helpful during this time. If you ever need our assistance in the future, then please do not hesitate to get in touch. Best wishes,
★★★★★ 5/5
Google"I had a fantastic experience with Trefton and Lindsay. From the very first phone call, Trefton was exceptionally friendly and approachable. Once his part of the process was complete, Lindsay took over and was equally impressive. She kept me updated every step of the way and responded to my emails almost instantly.
What usually feels like a stressful process was incredibly smooth thanks to their expertise. I cannot recommend Trefton and Lindsay enough for anyone looking for a move with a personal touch!"
Gerry · 17 February 2026
Agent replied · 17 May 2026
Thank you Gerry! We’re delighted that Trefton made such a positive impression and that Lindsay continued that high level of service.
We’re especially pleased that they were able to make what can often be a stressful process feel smooth and straightforward. Your recommendation will mean a great deal to both Trefton and Lindsay.
★★★★★ 5/5
GoogleWe cannot recommend Richard at Churchods Estate Agents highly enough. He managed to rent our house out just before Christmas in record time, which was incredibly impressive. His efficiency throughout the entire process was outstanding, and he secured us multiple offers with excellent-quality tenants.
Richard handled everything seamlessly, getting the property fully prepared for the new tenancy and completing all the paperwork so quickly and smoothly. The level of organisation and attention to detail gave us complete peace of mind.
We had experience with several agents in the area, but the service from Churchods was by far the best. We were also extremely impressed with the value for money and the overall cost of the service.
We are very grateful and truly impressed. Thank you for making the whole process so easy.
Lucy, Chris and Wolfie 🐾
Lucy · 18 January 2026
Agent replied · 27 January 2026
Thank you so much for your kind words, I really appreciate you taking the time to leave such a thoughtful review.
I’m pleased we were able to secure great tenants quickly, especially just before Christmas. It was a pleasure looking after everything for you and I’m glad the process went smoothly.
Your feedback genuinely means a lot. Thank you once again for trusting me and Curchods and we are always here to help whenever you need us.
Kind regards
Richard & The Kingston Lettings Team
★★★★★ 5/5
GoogleLuke was absolutely fantastic throughout the whole process. His communication was excellent, he always kept us updated, answered every question, and never made anything feel like too much trouble. He’s incredibly personable and genuinely supportive, to the point where he didn’t just feel like an estate agent but a friend.
Hayley was also a huge help, she did a fantastic job of keeping us in the loop and advising us on next steps. Together they make a great team and made the whole experience of moving house as stress free as possible. From having our offer accepted, we had moved house in seven weeks!
I couldn’t recommend them highly enough.
Lois · 6 January 2026
Agent replied · 6 July 2026
Thank you Lois for the lovely review, it was a pleasure working for you and we're both so pleased you in your dream home. Best wishes, Luke & Hayley
★★★★★ 5/5
GoogleI have bought and sold with many Estate Agents and l have to say RWW are one of the best. They dealt with the sale of my late Mother's House that had been in the family for 68 years. As you can imagine it was an emotional and sad time for us as a family. I called into the office on several occasions during the process and Oliver, Kevin and Roz could not have been more helpful. Kind, caring, sympathetic but always very professional. If you are buying or selling please go to RWW. Thank you Oliver, Kevin and Roz. An amazing Team.
Jan · 1 January 2026
Agent replied · 1 September 2026
Jan, thank you for taking the time to share such a thoughtful review. We are truly honoured that you chose us to handle the sale of your late mother’s home, especially given its long and meaningful place in your family. We fully appreciate how emotional this process must have been, and it’s wonderful to know that Oliver, Kevin and Roz were able to support you with care, understanding and professionalism throughout.
Your recommendation means a great deal to us. It was a privilege to assist you, and we are grateful for your trust during such an important moment for your family.
★★★★★ 5/5
GoogleThe Dorchester team of Stuart, Rebecca, and Michelle recently sold my cottage in Martinstown. Initial contact with Stuart was friendly with very knowledgeable advice on the market locally and tips on presentation. Very professional standards - viewings were always well organised and well communicated by others in the team, with feedback arriving shortly after each viewing. We did review and reduce the price after the initial viewings and feedback, and this brought forward a really good buyer, and the sale proceeded without hitch. Realistic sale price, realistic buyer. Very friendly and warm team, thank you.
Rob · 21 November 2025
Agent replied · 21 June 2026
Dear Mr Wilson, thank you for your kind review. It was a pleasure working with you and we're pleased we were able to find the right buyer for your lovely cottage. Wishing you all the best for the future from Stuart and all the Dorchester team
★★★★★ 5/5
GoogleWe recently bought our terraced house through Curchods, with Alkesh as our agent. The purchase turned out to be quite a long and complicated process, but Alkesh was consistently supportive and approachable throughout. His communication was friendly & personal, and he was always willing to help when issues arose or when we needed extra clarification.
Alkesh cared about making the experience as smooth as possible for us, and we’re very grateful for his effort and professionalism. We wouldn’t hesitate to recommend him and Curchods to anyone buying or selling a home.
Christopher · 18 October 2025
Agent replied · 13 April 2026
Thank you for your kind words! We're so happy Alkesh was able to provide you with exceptional support and communication throughout your home buying process. Our team always strives to make the process as smooth as possible and it's great to hear that Alkesh went above and beyond. Thank you for choosing Curchods and we truly appreciate your recommendation.
★★★★★ 5/5
GoogleWe were genuinely touched by Joanne’s care, humanness and emotional intelligence from the very first moment we met her (which also happened to be the moment we fell in love with our now home!). She’s so down to earth and relaxed yet clearly deeply experienced, a hard-worker and tuned in to the realities of the property market which can be an emotional rollercoaster at the best of times.
Joanne seemed to instinctively know what to say and when to say it (and, crucially, what/when not to say!) during what became quite a nervy and topsy-turvy sale for reasons entirely beyond her control. We’ll never be able to thank her enough, especially for the work she put in during those final weeks to get us over the line. You could tell she was quietly working away behind the scenes, going above and beyond to make sure everything held together.
We have no intention of moving anytime soon (we’re still pinching ourselves about this house), but we’d wholeheartedly recommend Joanne and the whole Curchods Kingston team who have a rare mix of warmth, professionalism and proper know-how that’s hard to find in estate agents these days.
Chris · 18 October 2025
Agent replied · 27 January 2026
Wow, thank you for your kind words about Joanne and our team at Curchods Kingston. We are so glad that she was able to make your home buying experience a positive one, even during the ups and downs. We pride ourselves on providing top-notch service and it means the world to us to hear that we exceeded your expectations. Enjoy your dream home! Best wishes Scott, Joanne and the sales team
★★★★★ 5/5
GoogleMy first purchase with OPA was a great experience from start to finish. The team made the entire process straightforward, explaining everything clearly and ensuring I understood every step before moving forward.
I've been investing in property for over 10 years, and I genuinely believe OPA offers investment opportunities that are unique in the market. The returns have been exactly as promised, and I receive my rental income every month without any issues.
A special thank you to Zara, who have been incredibly helpful throughout the process. They've always been available to answer my questions and provide support whenever I needed it. Based on my experience, I'd happily recommend OPA to anyone looking for a reliable property investment company.
Zayan · 6 July 2026
★★★★★ 5/5
GoogleCeejay and the team have been a great help from start to finish. Ceejay was always on top of our sale and the viewings that were happening and open to helping us out as much as he could. Very friendly, supportive and good at communicating progression of sale / viewings / general updates and advice on making our house more appealing to potential buyers. Definitely recommend.
Jonathan · 15 February 2026
Agent replied · 15 May 2026
Thanks so much for your fantastic review, Jonny! I’m so glad you felt supported and informed throughout your sale, and I’m thrilled we were able to help you move. We really appreciate your trust and are delighted by your kind recommendation. Ceejay :)
★★★★★ 5/5
GoogleI would highly recommend this surveyor. I spoke to him on the phone and he explained everything to me and booked my survey at the next available slot. Everything was sent online and I signed and agreed without having to go in the office. Which was good for me as I live 2 hours away from the property I was buying. The report came 2 days after the survey as promised and was detailed and easy to understand. Claire was lovely and really helpful explaining how the payment system worked. Nothing was too much for them .
Lesley · 5 October 2025
Agent replied · 5 July 2026
Thank you for your wonderful review! We're delighted to hear our team, especially Claire, made the process smooth and convenient for you, wishing you the best with your new property.
★★★★★ 5/5
GoogleWe really had a nice experience from the rental agents worked in a company name Curchods and we really felt them like as our own family. Through out the whole process they have done their best to give us a great comfort in our demands. Specially Samantha Milne and Richard were connected with us through out the way and contacted us timely all the way. We are really comfortable with the company and staff and with their hardworking abilities. We pray for their success. Thank you so much the whole Curchods staff. Have a good day. Regards
Gul · 2 October 2025
Agent replied · 10 December 2024
Thank you so much for your review Gul. It has been a pleasure to work with you in securing a rental accommodation quickly and we are here to help should you need us. We hope you enjoy your new home. Best Regards Leo, Samantha & Richard.
★★★★★ 5/5
GoogleWe have let our flat through Curchods in Kingston and from the very beginning we felt confident in them to do well for us. Richard took the lead and expedited the whole procedure from the start. The whole team worked expeditiously and in a short time secured lovely tenants for our flat. Enormous thanks to Richard, Leo, Samantha and Georgina for a really good experience. Many thanks too for your friendliness and the tea! We highly recommend this lovely outfit!
Cherryll · 2 October 2025
Agent replied · 23 June 2026
Thank you Cherryll for your wonderful review! It was our pleasure to assist you in letting your flat, and we truly appreciate your kind words about our service (and the tea!). Your recommendation means the world to us, and we’re always here should you need any further assistance in the future.
Wishing you all the best,
Leo Der-Galestanian
Lettings Manager
★★★★★ 5/5
GoogleI’ve recently had a terrible experience with lettings agents/companies but on a Friday afternoon when I called, almost in a panic because I had a very short window to finding a place that I would call my home, Richard at Curchods, Kingston picked up the phone and little did I know my renting experience would change completely. From the friendly over the phone customer service, the level of reassurance that I’d called the right place and would be treated as a human being vs just being another “tenant”, to finding my new home through his help and thorough step by step guide. I’m so grateful I made that call and I cannot thank the whole team enough, especially Richard who answered every single call, email (however silly the questions may have been at times). If everyone could experience that level of professionalism when going through the exciting yet equally stressful journey of finding their new home, it would make the process less daunting. I’m truly so appreciative of the help throughout this process. Couldn’t recommend their efficient & friendly service enough. Gratefully, Lungi.
Lungi · 2 October 2025
Agent replied · 23 June 2026
Hi Lungi, Wow, thank you so much for your kind words! We’re truly touched by your feedback and so happy to hear that Richard could turn what started as a stressful experience into a positive and reassuring one. We understand how important it is to feel heard and supported when finding a new home, and it means the world to know that we could be a part of making that journey smoother for you.
Richard will be especially delighted to hear your appreciation, and I’ll be sure to pass along your kind words. Wishing you all the happiness in your new home, and if you ever need anything in the future, we’re always here for you!
Best regards
Leo, Richard and The Kingston Lettings Team.
★★★★★ 5/5
GoogleJoanne is a 5 star estate agent. From the moment we met her she was incredibly friendly, knowledgeable and professional. Like any property purchase we had to navigate a few challenges however Joanne was transparent with great communication throughout the process and we ended up purchasing the house that we always wanted. I would highly recommend Joanne if you are considering selling your property and as a buyer, she is a dream to deal with. You really can’t ask for much more! Thank-you Joanne
Daniela · 2 October 2025
Agent replied · 23 June 2026
Daniela, thank you so much for the positive review! We are delighted that you have secured the house you always wanted and that the process was so professionally handled by Joanne. Kind regards Scott
★★★★★ 1/5
GoogleI recently instructed Curchods to let out my property in Kingston. Unfortunately, the experience was very disappointing. After providing all requested documents and confirmation, I received no acknowledgment and had to chase multiple times by e-mail and phone. Days went by without any updates or clarity, even during peak September lettings season.
Finally, it was only when I exercised my 14-day right to cancel that I received a response. A one-line e-mail on the same day confirming they would not proceed, with no apology or explanation.
For a landlord, responsiveness and communication are critical, and sadly this was not delivered. “Proactive” is not a word I would associate with Curchods.
Ahmad · 27 September 2025
Agent replied · 13 April 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that we fell short of your expectations. I’ve tried to reach you to discuss your concerns, share our perspective, and work towards a resolution. Please feel free to contact me directly on 0208 546 6633 should you wish to talk this through.
Kind regards
Lettings Manager
★★★★★ 5/5
GoogleTrying to look for a rental property. Left an online message and within 5 minutes, Richard called back and arranged a viewing. While we needed time to think over after viewing, Richard showed much empathy and understanding without being pushy. His patience and professional demeanour were much appreciated. While showing respect and giving prospective tenants room to contemplate over the decision, he did follow up after an agreed timeframe. Although we decided not to make offer in the end, he again displayed total respect and understanding for our decision. I would like to thank Richard for his support and assistance in our house hunting process.
Alicia · 5 September 2025
Agent replied · 29 May 2025
Thank you so much for your thoughtful review. We're delighted to hear that Richard was able to support you through your rental search with professionalism, empathy, and patience. We always strives to provide a respectful and pressure-free experience, so it's wonderful to know that came through during your interactions. While we're sorry it didn't work out this time, we truly appreciate the opportunity to help you and wish you all the best in finding the perfect home. Please don't hesitate to reach out if we can help in the future!
★★★★★ 5/5
GoogleCurchods acted for the seller of a house we purchased in Kingston, represented by Joanne. The whole process was seamless. Joanne is an experienced estate agent and calmly oversaw the sale (and our purchase) providing pragmatic advice where needed to ensure the transaction took place in a timely fashion. Constantly professional, she was always aware of the latest position with respect to the chain, and was a pleasure to deal with throughout. We particularly valued her personalised advice with respect to the house and improvements we could make. A huge thank you to Joanne and team for making the process stress-free and painless!
Freddie · 5 September 2025
Agent replied · 23 June 2026
Hi Freddie, Many thanks for taking the time to post your feedback, it is very much appreciated. I am delighted that your buying journey was straightforward and Joanne was so professional. We hope that you love your new home. Kind regards, Kingston sales team
★★★★★ 5/5
GoogleWilliam was very helpful during our property viewing. He took the time to show us around the house thoroughly and explained the various extensions and improvements that had been made to the property. He was knowledgeable, approachable, and happy to answer all of our questions.
Ranjana · 18 June 2026
Agent replied · 25 June 2026
Dear Ranjana Jayaprakash,
We greatly appreciate your 5-star review and the time you took to share your experience with William. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
John Payne Lee
★★★★★ 5/5
GoogleI had a great experience working with JNP Amersham. From start to finish, the process was smooth and well-managed. A special thanks to Alison, Lindsay and Treftons for being so helpful, responsive, and supportive throughout.
I’d happily recommend JNP Amersham to anyone looking for a reliable and professional letting agent.
Darshana · 3 May 2026
Agent replied · 17 May 2026
Thank you Darshana! Alison, Lindsay and Trefton will be over the moon with your recommendation. Do give them a call on 01494 725656 if they can be of any further help.
★★★★★ 5/5
GoogleAs customers, we genuinely couldn’t recommend Webbs Estate Agents highly enough. From the very start, valuation, marketing, selling our property, and helping us purchase our new home, the whole process was made incredibly smooth and straightforward.
We did run into a few issues on our side, but the team at Webbs were calm, patient, and supportive throughout while we got everything sorted with our mortgage. Nothing ever felt like too much trouble.
The service from start to finish was an absolute dream. and both the Rugeley and Cannock branch teams were brilliant. A special shout-out to Rachel, who handled our account most days, also Jamie, who I must of aged his life with all my pestering lol, both staff was amazing and a credit to the company.
Thank you all so much, we really appreciate everything you’ve done for us.
James · 15 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.