Trusted Agent profile
Verified
★★★★★
995 reviews across 2 platforms
56-58 Wood Street, Kingston Upon Thames KT1 1UW
Part of Curchods, see every office.
Curchods's Kingston Upon Thames office at 56-58 Wood Street is rated 4.7 out of 5 across 995 reviews on two platforms, including 984 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Curchods were brilliant from start to finish. Rupert was extremely responsive from the outset and very flexible. the marketing material for our property looked ...Read all 6 from sellers
Curchods were extremely proactive in seeing through the exchange and completion on the house we were buying. Even overseeing the entire chain as our own estate ...Read the review from buyers
We were very impressed with the quality of service received from Curchods Lettings. They dealt with the letting of our family home and helped us through what ...Read the review from landlords
Our experience of most other estate agents in the local area could be described as painful, at best. James and the team at Curchods are a breath of fresh air ...Read all 2 from tenants
Our estate agents in Kingston upon Thames specialise in the sales and letting of residential properties in Kingston upon Thames, Surbiton and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Kingston upon Thames. Our office also houses a dedicated lettings team on the first floor. Our Kingston branch is headed up by Branch Manager, Scott Carson, who began his estate agency career some 25 years ago. Scott says his success is based on hard work, commitment, and excellent training and development. He comments: “I have successfully managed a number of estate agency branches including Richmond, Esher and now Kingston. I pride myself on my positive ‘can do’ attitude to provide great customer service and make moving house as hassle-free as possible for our clients, ensuring that they continue to return and recommend me. I have moved house numerous times in the past 25 years as my family has grown and therefore know first hand what clients want and need!” Curchods Kingston upon Thames was recently awarded ‘Gold Winner’ for estate agent in Kingston upon Thames at the British Property Awards 2024, an independent industry award which focuses on customer service. Kingston Lettings Manager Leo Der-Galestanian started in the Lettings Industry at the age of 23 in 2005 and over the years has built up valuable first-hand experience which he uses to advise our Landlords and Tenants on the processes, legalities and potential pitfalls when renting out their homes or investment properties.
Trusted Agent 2026 results for Curchods. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleI have recently used Webbs to sell my house, the service from arranging the valuation to passing the sale on to solicitors has been very professional and efficient, all the Webbs staff I had contact with were brilliant, Andrea who valued the house was very professional and knowledgeable, Jamie kept me well informed of the progress of the offers I received, Callum and Sally were also very helpful throughput.
5/5
GoogleThe staff at Webbs estate agents have been fantastic during our tenancy, very efficient and helpful. Especially Malia Osborne, we are so grateful for making our time in our temporary home so enjoyable and easy!
Thank you so much for your kind words! We're really pleased to hear that you had such a positive experience during your tenancy. Malia will be especially delighted to know she helped make your time in your home enjoyable and stress-free. We truly appreciate your feedback and wish you all the best in your new home!
5/5
GoogleI have worked with Stuart and the team, several times over the past 6-7 years, most recently selling my mothers house in Dorchester. I have always felt that they are grounded and realistic about sale prices, helpful and responsive. They have been good at coming up with options and solutions, and genuinely doing all they can to move things forward. Its been a pleasure working with them.
Dear Judith, we are very grateful that we could sell for you again and thank you for leaving a lovely review. With very best wishes, Stuart and the Dorchester team.
5/5
GoogleVery happy with the service from Curchods and particularly Joanne Fox. From the beginning the team was professional, courteous and efficient. They listened to our requests for how we wanted our house marketed / sold etc and throughout the process they were in regular contact always returning calls promptly and giving clear, straightforward advice. Would definitely recommend.
Good afternoon Joanna, Thank you for your lovely review, we appreciate the time you have taken to post this. We are equally delighted to have sold your home and wish you all the very best in your new home. Kind regards, Scott, Joanne and the sales team
5/5
GoogleMyself and my partner recently used Curchods to move into our first place together and the process was incredibly smooth from start to finish. Richard over at Curchods Kingston was amazing and super helpful - ensuring all of our questions were answered in a very timely, friendly and effective manner - could not recommend him more highly!
Thank you Jack for your fantastic review and it's been a pleasure to accommodate you in your new rental property and we hope truly you are happy there. Thanks again, Richard, Leo and The Kingston Lettings Team.
5/5
GoogleWe engaged J M Mason to carry out a Special Defect Survey, as our potential purchasers survey had shown some potentially very worrying results on our home. Our appointment was set up quickly by Claire & the whole process has been very efficient. Following Jonathon's investigation, he took the time to verbally explain his findings & gave us advice on the way forward & the written report followed quickly thereafter. We are very pleased with the service we have received & would not hesitate to use this company again, should the need arise.
Thank you so much for your thoughtful review. We’re delighted to hear that you found the process efficient and that Jonathon’s investigation and advice gave you clarity and reassurance about your property. Claire and the team will be pleased to know their efforts made the experience smooth for you.
5/5
GoogleHave recently used JM Mason chartered surveyors to do a level 3 survey in my potential new property Found Claire in the office to be extremely helpful and friendly in our dealings on the phone Also met Jonathon who was extremely professional and helpful with his advice and guidance Received his report which is very precise and full of information to help us through the ongoing process and he has also been available to give us advice about the content of his report From start to finish we have been very impressed with this company and would have no hesitation in recommending them going forward
Thank you so much for your kind words and for taking the time to share your experience with JM Mason Chartered Surveyors. We're delighted to hear that Claire and Jonathon provided you with helpful, friendly, and professional service throughout the process. It's great to know that Jonathon's detailed report and ongoing advice have been valuable to you during this important step. Your recommendation means a lot to us, and we're thrilled to have been able to assist you. Wishing you all the best with your new property!
5/5
GoogleWe worked with Stuart at S&S Dorchester over the sale of our house. It was a great experience from start to finish despite the sale being fraught with difficulties. Stuart's professionalism, responsiveness, humour and calmness was the reason why the sale went through. Many thanks to Stuart,! We wholeheartedly recommend him S & S are lucky to have him Thanks again
Dear Mandy, thank you for your kind words. We're so glad we could help you to sell your beautiful home. Best wishes from Stuart and all the Dorchester team
5/5
GoogleScott, Al, Ellis, Ken & Joanna from the Kingston team went above and beyond to help us in the sale of our house. They were clear with what our house needed prior to going onto the market and incredibly thorough with finding the right buyers and flexible around our family when it came to viewings. Highly recommend them for your next sale or purchase.
Thank you for your wonderful review! We're thrilled to have provided you with exceptional service during your home sale. Your recommendation means a lot to us and we hope that you are very happy in your new home
1/5
GoogleIf I could give the Cannock rental team at Webbs Estate Agents zero stars, I would. Their level of incompetence, poor communication, and lack of professionalism is honestly shocking. Communication is appalling, calls and emails are ignored, responses are delayed, and nobody seems willing to take responsibility for anything. The entire process feels disorganised and unnecessarily stressful. The only time you ever get communication from them is when they want money from you. I also believe that they tell lies as each person you’re passed too has a different opinion on how things work! At the end of tenancy’s they take your full deposit even when not required. We showed evidence (receipts) that we had had the carpets cleaned and paid for a gardener weekly during the tenancy but this was ignored and the money still taken. What made the experience even worse was the way property inspections were handled. During home checks, photos were taken inside the property, including of personal belongings, which felt intrusive and awkward as they walk around your home as if it’s their home! They also tell you a date and time and do not work with you to arrange this. The complete lack of sensitivity or respect for our privacy was deeply disappointing. For a company trusted to manage people’s homes, their customer service and professionalism fall far below acceptable standards. Avoid if you value your privacy, time, and peace of mind.
Thank you for taking the time to share your feedback. We’re sorry to hear that you feel dissatisfied with your experience, and we appreciate the opportunity to clarify a number of points. With regard to your deposit, this was not a decision made by us. The matter was referred to the independent Tenancy Deposit Scheme, which reviewed submissions from both parties and awarded the deposit in full to the landlord. This decision was reached following an evidence-based adjudication process. As managing agents, we act on the landlord’s instructions and are responsible for progressing matters in line with the tenancy agreement. Deposit disputes are not determined by us but are resolved either by agreement or through an independent scheme, as in this case. While you have referenced carpet cleaning and gardening, it is important to note that deposit outcomes are based on the overall condition of the property at the end of the tenancy when compared against the original check-in documentation. These items alone do not determine the outcome, and the adjudicator considered a range of factors in reaching their decision. In relation to communication, we maintain records of correspondence and can confirm that responses were provided during the tenancy. Routine property inspections are a standard and necessary part of residential lettings and are clearly outlined within the tenancy agreement prior to commencement. These inspections are carried out with appropriate notice and in accordance with legal requirements, and photographs may be taken as part of documenting the condition of the property. We understand that the end of a tenancy can be a frustrating time, particularly where there is a dispute. However, we are confident that all processes in this case were handled in line with the tenancy agreement, relevant legislation, and standard industry practice.
2/5
GoogleThere is a property advertised on their site that my husband and I have been interested in. Was happy to pay the exclusivity fee but after reading the reviews, I will let this one pass. Thank you to all who have shared their experience, I do believe the reviews are genuine and seeing how OPA respond to their reviews in a defensive and unprofessional way, is confirmation that this would not be a good business deal.
5/5
GoogleCourtney was great with me and my wife. She happily changed appointment dates and times to suit us and answered all our questions about the property we were buying and allowed us to look around at our own pace. She quickly sorted out the paperwork required and got back to us quickly with answers to questions we asked after we left. Great service.
5/5
GoogleGreat Renting Experience! I had a fantastic experience with Richard and the team! They are professional, responsive, and made the whole renting process smooth and hassle-free. Communication was clear, and any questions were answered promptly. I highly recommend them for anyone looking for a reliable rental agent. Thank you for the excellent service!
Thank you Harry for your glowing review!🌟It means a lot to us and we're thrilled to hear that you had a great experience finding your new home. Your kind words mean the world to our team, and we’re so happy we could meet your expectations. If there's anything else we can do for you, please don’t hesitate to get in touch. Leo, Richard & The Kingston Letting's Team.
5/5
GoogleNick and his team did a great job selling our house. Great communication all the way through the process, he was always on the end of the phone any time we needed him.
Hi Charlotte, thank you very much for the 5* review it really means a lot and helps us here. We're so glad we could help you move to your dream family home and wish you all the best. Nick & Fliss @ EweMove Exmouth
5/5
GoogleFrom the start to finish Kevin and Oliver gave 100% to finalising the sale of my property it went up for sale in early February and within 10day they had sold it and Kevin kept me up to date at ever stage of the sale So a big thank you to all the team,John Berry
Thank you for your wonderful review, John. We’re delighted that Kevin and Oliver were able to secure a sale so quickly and keep you fully updated throughout the process. We really appreciate your kind feedback and are so pleased we could assist with your move.
5/5
GoogleSam was helpful and accommodating when arranging our viewing, punctual, friendly, and happy to give us time to look around without any pressure.
Dear Ks T, We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, John Payne Lee
5/5
GoogleCurchods Kingston have been nothing short of brilliant! The team have been wholly supportive, and dealt with our sale and purchase in a professional manner throughout. A big thank you to Ken, Joanne, Scott, Kevin and Tom who all gave it their all to make the deal happen. The experience was tricky, and a lot of moving parts but the team never relented and got us a great property and deal on our sale. I would highly recommend Curchos Kingston for any property sale or purchase. Thank you again, William & Jemma
Thank you William for taking the time to review the service received from Curchods as a buyer and a seller. We are delighted to have completed the sale of your property and the purchase of your new home. We know you and your family will have lots of happy times in your new home. Best wishes, Scott & team
5/5
GoogleI have dealt with Tom Maher for the purchase of my new house. Tom Maher has been amazing from start to finish and continuously assisting us to find our new home. Tom Maher is friendly, patient, helpful and honest and listened to our needs. Tom dealt every matter professionally, he has the knowledge of the area and home and always has answers for every questions. Overall Tom is Excellent and helpful in everything. I am happy to recommend Tom to any one looking to buy home.
Hi Vijay, thank you for taking the time to review the service received by Curchods and in particular Tom Maher. We are delighted to have completed the transaction for you and really hope that you enjoy your new home. Best wishes, Scott and the sales team
5/5
GoogleLast May, my husband and I were searching for a house. I came across a listing on Kingston Curchods online, and the person I spoke to was Alex Bassett-Romo. He was very involved and helpful throughout all the processes related to the house. It was an experience that exceeded my expectations because I was new to the area and didn't know some things, but he informed me and provided us with an incredible experience. When renewing our lease this year, I spoke with him again. Alex is very reliable, very polite, and helpful. Whenever I have a question, the whole team is equally helpful. I'm very happy to know Alex and to have communication with the Curchods team. Thank you all very much.
We are very pleased you have been happy with our service and we will continue to be as helpful as possible. It has been a pleasure to accommodate you in one of our rental properties and thank you for your phenomenal review, it really means a lot to us.
1/5
GoogleI am extremely disappointed with this agency. My family and I lived in one of their properties for a year, and despite being good tenants and having young children, they evicted us giving us 2 months notice to leave the house.Our landlord, who had our phone number, didn’t even bother to message us ahead of time that they were selling the flat. There were no offers of help, no alternatives provided, and no consideration for our situation. We were simply told to leave, left to figure out our next steps on our own. During our tenancy, we faced numerous issues that the agency handled poorly. We had no light in the lounge for six months due to a leak, which they took an unreasonably long time to fix (6 months) the landlord offered us £20 to buy a lamp which did not adequately addressed the inconvenience that we have experienced. The house was also damp during winter, making it uncomfortable to live in. To top it off, we discovered a gas leak on our first week of move in, posing a serious safety hazard. Additionally, they will find all possible ways to deduct from our deposit, despite the fact that we have taken good care of the property and faced numerous inconveniences ourselves due to their neglect. Their lack of empathy and consideration for our family, coupled with their inadequate response to maintenance issues and unreasonable expectations during our move, is appalling. They didn't offer any alternative solutions or assistance upon eviction, showing a complete disregard for the well-being of their tenants. They were consistently working in favor of the Landlord while we were always left to bear the consequences. I would strongly advise others to think twice before renting from this agency as they clearly prioritize their own interests over those of their tenants.
We appreciate all feedback, having looked into your comments I do not believe them to be an accurate reflection of the situation and our service. I would like the opportunity to discuss this further with you so I would be grateful if you could contact me on 01932 221125.
5/5
GoogleI had the pleasure of working with Joanne Fox from Curchods to sell my house, the Best Estate Agent in Kingston Upon Thames, happy with the overall experience. Joanne’s knowledge of the market and her negotiation skills were top-notch. She guided me through the entire selling process with professionalism and care, making sure i was informed every step of the way. Joanne was always available to answer any question i had and went above and beyond to ensure that the sale went smoothly. Her attention to detail and commitment to getting the best possible deal for me were truly impressive. I highly recommend Joanne Fox to anyone from Curchods looking to buy or sell their property in Kingston Upon Thames. She is a true professional who gets results. Thank you Joanne, for your hard work and dedication.
Hi Hamza, Thank you for taking the time to post such a great review, Joanne worked diligently to get the sale completed and will be delighted with your feedback as we all are. Best wishes, Scott
5/5
GoogleThank you to the entire Curchods Kingston team for selling my property. From start to finish the level of service was exceptional, with special mentions to Scott Carson & Joanne Fox. Both went above and beyond with regard to customer service, always swift with feedback and at a level of professionalism I doubt competitive estate agents can match. If you’re considering selling a small flat or a multi million pound home, you must at the very least reach out to Scott for a valuation and see for yourself.
Thank you for your feedback Tristan, we are delighted to have got you moving so quickly. Best wishes, Scott, Joanne and the rest of the sales team
5/5
GoogleI first spoke to Aisha a couple of weeks ago, and I have to say that she is one of the most diligent and conscientious person I encountered working in the property management field, by taking matters as far as possible in order to secure a successful outcome, she even finished late on one day to ensure that she could get the job done for me, she is a real credit Curchods and long may it continue, well done Aisha.
Thank you Derek for your first-class review. We really appreciate it and we are also very pleased to hear you have been happy with our property management service. Thanks again for taking the time to write us this review. Kind regards Aisha and the Kingston Lettings Team.
5/5
GoogleRichard Meikle-Briggs has been such a wonderful agent. I thought I had issues with our set of keys that I was given and he ever so kindly came to see me at mine and my husband's new flat to make sure we had the right set of keys. Being new tenants Richard has handled everything so professionally and has been very understanding. Thank you Richard for the smooth transition. Georgina has also been really lovely and has handled our enquires regarding our rent promptly and swiftly. Kind regards, Hanna and Baldip
Thank you so much for your brilliant review. It has been a pleasure to help you and I hope you enjoy living in your new property. Kind regards Richard.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Curchods's Kingston Upon Thames office has 995 reviews across two platforms: 984 on Google, 11 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Curchods Kingston upon Thames is rated 4.7 out of 5 across all 995 reviews, and 4.7 out of 5 on Google from 984 reviews, checked 9 October 2026.
6 reviews from sellers, rated 4.8 out of 5 on average. For example, Ollie wrote: "Curchods were brilliant from start to finish. Rupert was extremely responsive from the outset and very flexible. the marketing material for our property looked ..."
Yes. In The Trusted Agent 2026 awards: Curchods, Kingston Upon Thames won Gold.
Curchods Kingston upon Thames, 56-58 Wood Street, Kingston Upon Thames KT1 1UW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
