Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe worked with Stuart on the sale of our house. Stuart was friendly, approachable, and professional throughout, always offering excellent advice tailored to our needs. Even when the process became challenging at times, his calm and reassuring guidance helped us stay confident and see things through. Thanks to Stuart’s support, everything came together smoothly in the end. We’re very grateful and would highly recommend Stuart at S&S as an estate agent!
Christopher · 21 October 2025
Agent replied · 21 June 2026
Dear Christopher, thank you for taking the time to leave such a kind review. There were some challenges but we are glad everything came together in the end. Wishing you all the best for the future, from Stuart and all the Dorchester team
★★★★★ 5/5
GoogleLuke Parle at Fine & Country was a pleasure to deal with throughout the sale of our house. Always professional but remaining friendly.
He did a wonderful job marketing our house and went above and beyond our expectations, especially in terms of taking care of our home as we were selling from abroad. Not sure all estate agents would be doing the vacuuming 😂
I would highly recommend him and we are eternally grateful that we had him by our side at what was a challenging time for us. Thanks Luke!
Charlotte · 6 July 2025
Agent replied · 6 July 2026
It was a pleasure selling your beautiful home and a pleasure to have you as my clients. Enjoy your next venture and stay in touch. Luke, your estate agent and chief vacuum operator.
★★★★★ 5/5
GoogleFinding a home in the UK after living here for only a few months was quite challenging, but Richard, Leo, Samantha, and Georgina were incredibly helpful throughout the process. Whenever I had questions about the property or the agreement, they responded quickly with clear and kind explanations. Thanks to their support, I was able to find a lovely home for my family from Korea. I truly appreciate their outstanding assistance! :)
이영민 · 2 October 2025
Agent replied · 23 June 2026
Thank you for your thoughtful review. We are delighted to hear that we were able to assist you throughout your home search and make the process smoother for you. Relocating to a new country can be challenging, and we are pleased that our team provided the support and clarity you needed. We truly appreciate your kind words and wish you and your family all the best in your new home. Welcome to the UK!
Best Regards
Leo Der-Galestanian
Lettings Manager
★★★★★ 5/5
GoogleI recently sold my property through Curchods Kingston and was thoroughly impressed with the service from start to finish. Marketing and viewings were arranged promptly and I received clear, timely feedback after each one. They secured a strong offer and continued to follow up throughout the contract process, ensuring everything progressed smoothly. A special mention to Alkesh who was exceptionally professional and attentive throughout - his dedication and communication made the experience relatively stressfree!
D · 27 August 2025
Agent replied · 13 April 2026
Thank you for sharing your positive experience with Curchods Kingston! Our team takes great pride in providing exceptional service for all our clients. We are delighted that Alkesh was able to make the process stress-free for you. Congratulations on the successful sale of your property!
★★★★★ 5/5
GoogleLorna Wyatt has been managing my two rental properties (one commercial, one residential) for many years. I could not ask for a more professional, competent, conscientious, hard-working and proactive manager. She has a gift for solving problems and her excellent people skills, sense of fairness and integrity mean that she commands the respect of everyone she deals with. She is also a thoroughly lovely person!
Alison · 21 November 2025
Agent replied · 21 June 2026
Dear Alison, thank you so much for your kind review. It is a pleasure managing both of your properties and we look forward to continuing our work with you. Best wishes from Lorna and all the team
★★★★★ 1/5
GoogleVery poor experience dealing with this agency. I contacted them with a polite and professional enquiry about a vacant commercial unit. The reply from Jan Merriott was blunt, simply stating the property was under offer, with no greeting or proper engagement. I followed up to express that I’d still be interested if the current deal fell through, and his second reply was sarcastic and dismissive: “OK, I’ll let you know if it falls through.”
Maybe he was having a bad day, but that doesn’t excuse treating potential customers with such an arrogant and unprofessional attitude. That kind of reply really killed my mood, it left me feeling dismissed and disrespected for no reason. I expected much better from someone working in commercial real estate. Based on this experience, I wouldn’t recommend dealing with this agency at all.
Ozan · 21 June 2025
Agent replied · 21 June 2026
Dear Ozan
We regret that you have had reason to leave a negative review. We take all feedback seriously and value your taking the time to share your experience.
★★★★★ 5/5
GoogleI have worked with Stuart and team over the last 9 months regarding the sale of my mother's property in Dorset. After the initial meeting we agreed to take the photos and produce the marketing materials ready for sale. We did not put the house on the market straightaway, but when we did it sold very quickly. We found Stuarts support excellent throughout, backed up be an efficient team in Dorchester. Thank you for your professionalism and service, will use you again without hesitation
Andy · 21 June 2025
Agent replied · 21 June 2026
Dear Andy, thank you for your kind review, we're glad we could help with the sale of your mother's property. We look forward to helping you again in the future. With best wishes from Stuart and all the Dorchester team.
★★★★★ 5/5
GoogleAnother VERY positive review for Stuart and the team at the Dorchester office. In fact I think the team pretty much sold our property whilst Stuart was on holiday, and within a week of it going on the market. A great leader is always backed up by a great team! Thank you all.
A complication arose in the process but Stuart's calm influence kept everything on track, with a completion ahead of what I thought was a punchy target date. Very satisfied and would definitely instruct again.
Mike · 21 June 2025
Agent replied · 21 June 2026
Dear Mike, thank you for the positive review. We were helped by having the opportunity to sell a super property. Very best wishes, from Stuart and all the Dorchester team.
★★★★★ 5/5
GoogleGreat agency - I have bought with OPA & also sold with OPA. I found OPA's model of buying and selling very smart. Everything is organised and all information is clear from the outset. I have managed to buy an amazing investment with fantastic rental return. You pay a fee which is reasonable, that secures the property. All the information is provided BEFORE you pay, so its quite clear. You decided if you are comfortable before paying and instructing solicitors. It also means the seller is tied in so he cant mess you about. I like the transparency with OPA. The staff also make everything extremely clear before you proceed. The genuineness of the staff is what prompted me to sell my propetry with OPA as I had great experience when buying. I felt I could trust them & they work in interests of buyer and seller. Theres no pushy sales tactics, they know they have a great product & great model, so its just about relationships with them, which is why they are so successful. highly recommended guys. Thanks alot.
A · 3 April 2026
★★★★★ 5/5
GoogleI have bought several properties through OPA over the last 5-6 years. Mainly investments, leased to housing providers with guaranteed rents. very happy with service. Great investments. I get paid ontime, no headache. OPA have always been great. helped with purchase all the way, helped facilitate the transaction and on hand with any issues, even after completion. This is why I go back and buy more. I have also recommended to others who have purchased and sold through OPA. Thanks to Zara & Ramsha for help.
James · 3 April 2026
★★★★★ 5/5
GoogleI had an excellent experience working with Melroy. From start to finish, he was professional, friendly, and incredibly knowledgeable about the property market. He took the time to really understand what I was looking for and kept me updated every step of the way.
Melroy’s communication was always clear and prompt, and he went above and beyond to make the whole process smooth and stress-free. Whether it was arranging viewings, handling paperwork, or offering honest advice, his attention to detail and genuine care really stood out.
I can’t recommend Melroy highly enough, if you’re looking for an estate agent who is trustworthy, efficient, and truly dedicated to helping you find your perfect home (or buyer), Melroy is the one to call!
Caitlin · 3 April 2026
★★★★★ 4/5
GoogleRecently viewed an R&D property (Rossendale Area) - Amy was lovely and professional. By far, she was the friendliest member of staff we have encountered. She made a conscious effort to get to know myself and my husband, what we were looking …
Hannah · 6 May 2026
Agent replied · 27 May 2026
What a lovely review to read, Hannah! Taking the time to make people feel comfortable and understood during viewings is what we strive to achieve everytime, so it’s fantastic to hear the experience felt so personal and welcoming.
★★★★★ 5/5
GoogleI recently moved into a rented property in Denbigh and had the absolute pleasure of dealing with Philippa Buckler at Williams Lettings in Rhuddlan. From start to finish, the experience was incredibly positive.
As a first-time renter, I was naturally a bit nervous, but Philippa went above and beyond to make me feel completely at ease and supported every step of the way. She was incredibly patient, genuinely caring, and always happy to help, nothing was ever too much trouble.
Her communication was outstanding: always clear, quick to respond, and so reassuring. She made what could have been a stressful process feel smooth, straightforward, and even enjoyable. I truly felt looked after from day one and couldn’t have asked for better service.
Thank you so much, Philippa, you’re amazing at what you do and such a lovely person too. I highly recommend.
Jordan · 20 May 2025
Agent replied · 20 May 2026
Thank you for this excellent review Jordan! We are so pleased you had a great experience.
★★★★★ 5/5
GoogleExcellent Service from Samantha! ⭐️⭐️⭐️⭐️⭐️
I had a great experience working with Samantha at Curchods.
Samantha is the most reliable, trustworthy, and detail-oriented lettings negotiator I have worked with. She was always professional, responsive, and attentive to every detail, making the entire process smooth and stress-free.
I truly appreciated her dedication and support.
I highly recommend Samantha to anyone looking for an agent they can trust!
Karin · 2 October 2025
Agent replied · 23 June 2026
Thank you for your wonderful review! We’re absolutely thrilled to hear that Samantha provided you with such a seamless and stress-free experience. Her professionalism, attention to detail, and dedication to clients are truly exceptional, and it’s fantastic to see her hard work recognized.
Your kind words and recommendation mean so much to us. If you ever need any further assistance, we’d be delighted to help. Wishing you all the best, and we hope to work with you again in the future!
Leo Der-Galestanian
Lettings Manager
★★★★★ 5/5
GoogleI asked for the survey to be carried out quickly and the report produced quickly. JWWood did this and charged a sensible price.
The report was emailed to me only two working days after the survey. It was extremely useful and easy to read.
I had some questions. The surveyor Jonathan Mason was able to phone 3 days later and talk through what I needed to know.
The administrator Claire Wilkinson is very helpful.
Rachel · 5 July 2025
Agent replied · 5 July 2026
Thank you for sharing such thoughtful feedback! We’re delighted to hear that our team was able to meet your request for a quick turnaround and that the report was both useful and easy to read. Jonathan Mason and Claire Wilkinson will be thrilled to know they made a positive impact by answering your questions and providing helpful support.
★★★★★ 5/5
GoogleMy wife & I have bought three investment properties from OPA now over the last 5 years. Excellent service from OPA, particularly Zara Thomas who heads up the investment division. Very professional, honest and helpful. She will tell you her honest advice and opinion and she goes out of her way to make sure everything goes through. OPA are not sales people, they genuinely want you to have a good investment. We were cautious at first but have had superb experience. We are saving up now for our next one. We would recommend Zara & OPA to anyone considering buying.
Andy · 3 March 2026
★★★★★ 5/5
GoogleOne of the best estate agents.
Excellent service, I am very happy with their work. We worked with Samantha (lettings) and we cannot thank her enough for all her support in finding the house and helping us close the deal. She is an excellent agent and Curchods is an excellent office. I would recommend it to anyone looking to buy/sell or rent a property.
Stella · 2 October 2025
Agent replied · 23 June 2026
Hi Stella, thank you so much for your 5 star review. We are very happy to hear that you were pleased with the service provided by our team, and in particular, Samantha. Her dedication and professionalism are a great asset to our office. It was a pleasure assisting you, and we wish you every happiness in your new home and remain at your service should you require any further assistance in the future.
Kind regards
Leo, Samantha and Richard.
★★★★★ 5/5
GoogleI recently wanted to put my property on the rental market and had Mani come out to conduct a valuation and talk through my options. From the start, she was friendly, professional and incredibly helpful. She explained everything clearly, gave honest advice, and made the whole process feel easy and stress-free. I really appreciated her time and knowledge - it gave me confidence in moving forward. Would happily recommend Mani to anyone looking for property advice or management.
Jagjot · 3 March 2026
★★★★★ 5/5
GoogleMy positive experience appointing Curchods to sell the family home of many generations has reinstated faith in a much (and oft-times fairly) derided profession. The appropriate levels of communication and pressure were professionally and courteously applied to interested parties throughout. Thanks are due to Scott, Jo and especially Joanne for making it thus.
Andy · 18 December 2025
Agent replied · 13 April 2026
Thank you for your kind words and for entrusting us with selling your family home. We are thrilled that we were able to provide a positive and professional experience. It was a pleasure working with you and we will be sure to pass along your thanks. Thank you for choosing Curchods.
★★★★★ 5/5
GoogleMegan has been golden in the support of the sale of our house and the purchase of another. She really has been so patient and supportive. Megan has made the process so much easier and has always been contactable. All the team have been amazing but Megan has really gone above and beyond for us and I can’t thank her enough ☺️ thank you all
Rowena · 25 May 2026
★★★★★ 5/5
GoogleHad the pleasure of viewing a few house with this team. from Sally in the office to Heather showing us some properties. They have all be professional and so incredibly helpful real credit to the company. A special shout out to Jamie. He has been absolutely amazing. Listen to what we wanted and helped us get the right property. Can't thank him enough.
Frances · 8 June 2026
★★★★★ 5/5
GoogleSamantha was absolutely brilliant - incredibly patient as we wavered between properties and was extremely helpful with viewing requests and understanding our requirements. Outstanding agent - very grateful! The process of vetting and signing documentation was very well handled by Curchods with quick and competent communication throughout. Completely recommend Curchods to anyone looking for a responsive and intelligent estate agency! Jessica
Jess · 27 September 2025
Agent replied · 13 April 2026
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Samantha was able to support you with finding the right home. Your recommendation means a great deal to us, and we’re so pleased we could help. We hope you enjoy your new home! Leo & The Kingston Lettings Team.
★★★★★ 5/5
GoogleSam was absolutely amazing to deal with. Helped us with the all process of buying our first home, making the experience very smooth and quick. Great communication and always happy to help. Thank you again Sam
Natalia · 25 April 2026
Agent replied · 25 June 2026
Dear Natalia Queiroz,
Thank you for your wonderful review! We are thrilled to hear that you had a … More
★★★★★ 5/5
GoogleIt was a pleasure to sell our home through Fine & Country in Bristol. Vivienne and Luke were very attentive to our needs and were always available to offer sound advice regarding pricing and other aspects of the sale. They kept us fully informed regarding its progress. The photos of our grade II listed property looked brilliant on RightMove. We couldn’t have asked for a more professional job!
Anthony · 6 July 2025
Agent replied · 6 July 2026
Thank you Tony for your great review. You were a pleasure to work for and Vivienne and I are extremely pleased your sale has completed. Best wishes, Luke
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