Every review we hold for the Ottershaw office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI just wanted to send a note to you and the team to say how incredibly impressed we’ve been with your service throughout this whole journey. You truly are on another level compared to any other estate agents we’ve dealt with before.
We’ve genuinely appreciated your honesty, passion, enthusiasm, patience, and kindness every step of the way.
It’s certainly been a long journey, and I’m sure you’ll be more than ready to raise a glass to finally closing the chapter on what must be one of the longest sales in a while!
Please also pass on our thanks to Alex, Phill and the lovely weekend lady (I'm so sorry I dont know her name) We really appreciate everything you’ve all done for us and will happily recommend you to anyone.
Thank you again Spencer 👍
Jocelyn · 7 June 2026
Agent replied · 20 May 2026
Jocelyn, thank you so much for such a kind and heartfelt review - it truly means the world to all of us! It's been a pleasure supporting you every step of the way, and I'll make sure to pass your lovely thanks to the team.
Phill
★★★★★ 5/5
GoogleI can’t recommend Spencer Darrington highly enough. From start to finish, he was absolutely fantastic and a real asset to Curchods.
Selling my flat turned out to be far from straightforward, with ongoing back-and-forth between solicitors and building management over a roofing issue. It could easily have become a very stressful and difficult situation, but Spencer handled everything with calmness, patience, and total professionalism throughout.
He kept things moving, communicated clearly at every stage, and was always reassuring when challenges arose. I genuinely believe that without Spencer as the sale negotiator, the process would have been significantly more complicated and stressful.
Curchods are very fortunate to have someone like Spencer on their team. He’s not only highly capable at what he does, but also a genuinely good person, something that can be surprisingly rare to find.
Thank you again, Spencer, for all your hard work and dedication.
Regards,
Lawrence
Lawrence · 7 May 2026
Agent replied · 20 May 2026
Thank you so much for this wonderful review - what kind words! Selling a flat with complex legal and building issues can be really challenging, so we're delighted Spencer was able to keep things on track and make the experience as smooth and stress-free as possible. I'll make sure he sees this - it's thoroughly well deserved. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleReally pleased with the service from Spencer & the team from the Ottershaw branch. From looking round the property through to completion Spencer kept constant communication and updates throughout. Even helped with the chasing of the chain from our sale which was extremely helpful. Would definitely recommend the services and will not hesitate to use Curchods estate agents in the future should we ever move again. Thank you Spencer for making things as smooth as you possibly could!
Mollie · 16 April 2026
Agent replied · 20 May 2026
Thank you for the lovely review - we're so pleased the whole process felt smooth and well-communicated from start to finish! I'll pass your kind words on to Spencer and the team at Ottershaw. It was a pleasure working with you and we hope to be of service again should you ever move in the future. Best wishes!
Phill
★★★★★ 5/5
GoogleCurchods did a great job in selling our late parents’ home at a sad and stressful time for the family.
Phill was sympathetic in valuing and advising how best to prepare and market the property, and then waited for us to contact him when we were ready to start the process.
We had several viewings and offers on the house very early on, all from serious buyers.
Alex negotiated well and did an excellent job keeping us informed and keeping the sale on track.
Huge thanks to Alex, Phill, Spencer and the rest of the team at Curchods Ottershaw. We would not hesitate to recommend them.
Louise · 7 August 2026
★★★★★ 5/5
GoogleGenuinely the best estate agency I’ve ever used, and would again. Spencer was beyond helpful, stayed in touch with us and others in the chain and would call at least weekly with updates. Being a first time buyer can be really intimidating, and they made the whole process really easy. Thank you so much!
Liane · 6 June 2026
Agent replied · 7 June 2026
Wow, thank you so much - what a lovely review! I will make sure Spencer sees this, as it is a true testament to the effort he puts in for every client or buyer. Buying your first home is such a big milestone and we are so glad he was able to make the experience a positive one. Wishing you all the very best in your new home!
Phill Shortman
★★★★★ 5/5
GoogleI Chose Curchods Estate Agents in Ottershaw to market and sell my late parents property because they demonstrated a friendly and sympathetic approach because I was going through a very emotional time with the recent loss of my Mother. From the get go Spencer Darrington at Curchods was fantastic! not pushy at all, he was true to his word and did not keep calling me, he waited for me to be ready to contact him prior to putting the property on the market. Spencer and the whole team at Curchods Ottershaw have been nothing but fantastic! Having now gone under offer after several viewings and offers on the house, I was impressed with the level of viewings that I had in the first few days of the house being on the market. I am very satisfied with Curchods and would highly recommend them to others who have properties to sell, It is good to know that I will only be dealing with Spencer throughout the whole sale progression process instead of having to deal with lot's of people. This is one of the reasons I picked Curchods over other estate agents who came to value the house in the beginning. Thank you Spencer and Curchods Ottershaw.
Matthew · 16 January 2026
★★★★★ 5/5
GoogleThere are Estate Agents and then there is Spencer Darrington. He really is a league above every other Estate Agent I have come across. Personal but professional. Sold our house within a week which has been on the market for over a year. We moved on to exchange and completion which was done in 16 weeks with Spencer checking in everyday with the whole chain working tirelessly to get it finalised as I had a deadline. So if you want your house sold efficiency and effectively I would use Spencer at Curcholds every time.
Trudie · 7 May 2026
Agent replied · 20 May 2026
Thank you so much for such a glowing review - this is incredibly kind and means a great deal to Spencer and the whole team! We're so pleased we could get your home sold quickly and see you through to completion within your deadline. We wish you all the very best in your new home!
Phill
★★★★★ 5/5
GoogleEsme at Curchods has been exceptional throughout my home-buying journey. She went above and beyond at every stage, providing proactive support, clear communication, and a genuine commitment to ensuring the process was as seamless as possible. Her professionalism and dedication truly set her apart. A big thank you to Esme and the entire team at Curchods Ottershaw for their outstanding service!
Marco · 22 August 2025
Agent replied · 24 March 2026
Thank you Marco and we’re so glad we could help you. It was a pleasure working with you and Esme's hard work meant the purchase only took 78 days from start to finish. All the best in your new home.
Regards,
Phill Shortman
Branch Manager
★★★★★ 5/5
GoogleCurchods in Ottershaw have been just fantastic helping me through a slog of a sale, giving support where it was needed, and encouraging me to make the right decisions when things were tricky.
Alex was just fantastic as my point of contact, he and Phill have been great and were always willing to answer questions, no matter how small, and even about my onward purchase - eager to help in any way they could.
Hugely recommend them.
Ineke · 16 December 2025
★★★★★ 5/5
GoogleAlex from Curchods in Ottershaw was amazing from the first phone call/viewing up till completion. He managed everything exceptionally well and chased the appropriate people whenever needed. We move in tomorrow and cannot wait. Thank you Curchods and Alex
Zak · 26 August 2026
★★★★★ 5/5
GoogleI cannot recommend Curchods highly enough. From start to finish, the process was seamless and handled with the utmost professionalism.
A huge thank you to Spencer, Phill, and Alex, who conducted all the viewings. They worked incredibly hard to find the right buyer and managed to complete the entire sale within just a month. Their communication throughout was excellent, whenever we called the office, the phone was picked up almost instantly, usually within the first ring, which was really reassuring.
The photos of our property were outstanding, showcasing it at its very best, and every viewer was carefully vetted to ensure they were proceedable. This saved us time and gave us real confidence in the process.
We are so grateful for all the hard work, dedication, and professionalism shown by the whole team. Thank you once again for making what can often be a stressful experience so smooth and efficient.
Gurvinder · 17 September 2025
★★★★★ 5/5
GoogleWe purchased through Curchods, the purchase side was smooth. However our sale through another agent was problematic, particularly difficult solicitors our side and our buyers. However, Alex and Phill were brilliant in pushing them to get things done, relentless in fact and it was hugely appreciated. These guys really are excellent and very glad they were involved. Esme who did our viewing is also lovely. Great team offering what id consider to be a high end service. Highly recommended
Will · 22 August 2025
★★★★★ 5/5
GoogleEsme Webster-Brooks is a total and utter credit to this firm.
I am an estate agent myself, she and I were involved in a chain together. She is the epitome of what a good estate agent should be. Her communication was excellent, she was empathetic to all members of the chain and thorough in her work. No call or email went unanswered and she went above and beyond to ensure a positive conclusion.
I am certain the chain would not have exchanged if it weren't for her excellent negotiations and expert handling of a tricky situation.
Thank you for all of your hard work.
Daniel · 1 August 2025
★★★★★ 5/5
GoogleSpencer did a great job helping us to sell. He arranged viewings in a timely manner and was accommodating. Spencer kept us up to date throughout the process including guiding us through the process once an offer had been made. He also did the negotiating for us prior to us receiving the final offer which meant we got the best offer possible and that we were able to sell at the best price. Thank you
Rob · 22 August 2025
★★★★★ 5/5
GooglePhill, Alex and all the team at Curchods Ottershaw made selling our property a pleasure. They continually went above and beyond, offering a calm, efficient and courteous service. We came to rely on their advice throughout the process and now quite simply wouldn’t buy or sell through anyone else if we had the choice!
Ruby · 24 March 2025
Agent replied · 24 March 2026
Thanks Ruby for the lovely feedback. It was lovely working with you (and Will) and we are all delighted to have completed before Christmas. All the best in the future and if you need anything, our door is always open.
Regards,
Phill Shortman.
★★★★★ 5/5
GoogleSpencer and the team worked incredibly hard and efficiently to sell my home, securing a great offer in no time. Communication was excellent and their professionalism made the whole process smooth and stress free. I would highly recommend them to anyone looking for a reliable and results driven service.
Maddy · 17 March 2026
★★★★★ 5/5
GoogleFantastic team at Curchods Ottershaw who helped to secure our new family home. Esme was brilliant every step of the way incredibly pro active always replying to emails or calls. If we were to ever sell in the future we would only use Curchods!
Christopher · 24 March 2025
Agent replied · 24 October 2024
Thank you Chris for you review and it was a pleasure helping you move. Our door is always open and if there is anything we can do to help in the future, myself, Esme and the team will be happy to help. All the best in your new home.
Phill Shortman
Branch Manager
★★★★★ 4/5
GoogleGreat service from Phill, Spencer and Alex in selling our house. Always available on the phone to talk through things. They kept on top of the sale with weekly updates all the way through.
We used their recommend solicitors Clifton Ingram who's price was competitive but found difficult to contact by phone, no problem with emails.
We also used their in-house mortgage broker, Tony who charged £500 to set up a mortgage, he was great for general advice although in the end we didn't end up with the best deal available and he was really pushing expensive life insurance with high commission, but it could be all brokers all do that now.
Dave · 7 May 2026
★★★★★ 5/5
GoogleWe can’t thank Phil and his amazing team at Curchods in Ottershaw enough for the professional way they handled the selling of our Mothers bungalow. A special thank you to Alex for securing the sale. We received a very high level of service, We would highly recommend Curchods to anyone thinking of selling a property.
Lesley Kelly and Angela Salt
Tony · 22 August 2025
★★★★★ 5/5
GoogleEsme and the team were absolutely fantastic from beginning to end. This was my first time buying a property so needed a bit of hand holding and Esme and the team were so friendly and supportive. She also recommended a solicitor and a mortgage broker. At first I was worried as I had heard some horror stories of people who had done this. But for us it worked out very well. It meant the process went smoothly and extremely quickly and everyone was in constant communication with each other. The process felt professional and efficient. We were able to get into our dream home in less than 2 months. We have been in our new home for 1 month now and we are loving it. Thank you Esme and Team!
Nana · 9 October 2024
★★★★★ 5/5
GoogleAfter an extremely stressful 8 months on the market trusting another estate agent wasn't easy. Right from the start I realised that Phil and his team worked differently. I was listened to from start to finish and all my concerns were addressed.
Within 6 days of going on to the market I was under offer and from then on it has been stress free. Esme has kept me in the loop throughout the whole process and there has been no delay.
There is a reason Get Agent recommends Curchods don't waste your valuable time with anyone else!
Rebecca · 1 October 2024
★★★★★ 5/5
GoogleHaving dealt with a different branch of Curchods for my own house sale several years ago I can say that Curchods Ottershaw have been equally efficient and professional in dealing with the purchase of a flat by my son. Esme was able to smooth the process and ensure the flow of information between my son's and the vendors' solicitors as well as the vendors themselves. It did get a bit stressful towards the end with the time limited mortgage offer about to expire (no reflection on Curchods) but we managed to complete at the last minute. Well done and thanks for your help Esme!
Jon · 28 September 2024
★★★★★ 5/5
GoogleWe highly recommend Spencer as he has gone over and above to guide and advise us on our house hunting journey, he was so patient with our many, many questions. He was incredibly professional and personable throughout our experience, genuinely a really nice guy and an amazing estate agent!
Lisa · 30 September 2025
★★★★★ 5/5
GoogleCurchods in Ottershaw gave our family excellent advice and support in selling our late mother's bungalow. Spencer, Phil and the whole team made the whole process easy and helped us through some wobbles along the way to a successful sale.
Rhysonsax · 18 April 2026
Agent replied · 20 May 2026
Thank you so much for taking the time to leave this lovely review. Selling a late family member's home is never easy, and it was a privilege to support you and your family through the process. We'll pass your kind words on to Spencer and the rest of the team. Wishing you all the very best.
Phill
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