15 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerSale of 13 Spinney Hill
We chose Curchods to look after the sale of our property as we were looking for a team who were able to understand our needs and get the right kind of buyer and someone who also knew the area well. The team at Otterhaw were brilliant from start to finish and were really enthusiastic about our property, which I think helped get us get the offers we did. They were very helpful during the negotiation period and got us an offer we were happy with. and they went above and beyond their duty and did things that other estate agents in our chain should have done, e.g. keeping my vendor up to date who had nothing to do with Curchods. There were some difficult moments and Grant Letts in particular was excellent in dealing with things that were potential show stoppers and that just shows the level of experience he has. We definitely chose the best option considering how many Churchods sold signs we see in the area compare to other estate agents. Excellent professional service throughout the process and a job well done. Our sale was pretty much stress free.
Oliver · 5 January 2017
★★★★★ 5/5
View Agents SellerVery good Buyers experience
We have exchanged recently on a property from Curchods - Ottershaw. Brad was our agent and he was was excellent at giving us regular updates and progress reports. There were a couple of problems during the process however Brad worked hard to resolve the issues and keep everything on track. He was professional at all times. If he was unavailable his colleague Kate ensured that the communication continued. Whenever we had a question or query both the team were good at coming with suggestions and recommendations. From a buyers perspective this Curchods team are very good.
Lynne · 6 September 2016
★★★★★ 5/5
View Agents SellerProfessional, personable, extremely efficient
I don't write reviews that often as am very busy but I think the service provided by Curchods in Ottershaw was fantastic and so I just wanted to pass on my thanks.
I know estate agents can sometimes get a name for not caring or providing a poor service and being "all about the money." However, from the start when I looked to put my house on the market I have been extremely impressed with the professionalism shown by this team notably Brad and Grant but really the whole team who I came into contact with (I didn't catch the name of the lady who would always answer the phone unfortunately).
I really appreciated the way they frequently kept me up to date on all developments, or even if not much had happened since our last contact. This also meant that it became clear if they were waiting on me to move the process forward so as to avoid unnecessary delay. Not only that but, as I do not live in the area (the property was being let out at the time) they were able to organise viewings with the tenants, collect keys from the letting agents and generally go beyond what I have become accustomed to expect. I am not looking at buying in the area, but if I were to ever buy or sell in future I would have no doubt who I would go to as my agents as I really cannot recommend the service highly enough. Buying/selling a house is always a massive hassle, but I must thank the team for minimising that hassle and providing an excellent service throughout.
Simon · 22 June 2016
★★★★★ 5/5
View Agents Sellerexceptional, never let Bradley Pearce leave, he is amazing.
Bradley Pearce has been just amazing, He has been to hell and back again this past few weeks to get my sale through. We have had so many problems thrown at us and he has on my behalf been relentless getting answers from some not so professional people. I can not fault him in any way. We got there and I cant praise him enough. From start to finish Curchods have been so professional and most importantly kept me informed and up to date at all times. Bradley introduced our buyers and I am so happy that a family are buying my family home of 48 years.
100% praise again and again. I have already told everyone I know how great Curchods are. Give this man a pay rise!
Paula · 6 April 2016
★★★★★ 4/5
View Agents SellerGood personal service
We took a little longer than expected to get a buyer but I used Curchods based on previous experiences.
Once we had sold, the team at the Ottershaw really pulled out the stops to make a very problematic sale as painless as possible.
Many thanks Brad, Grant and Kate
Greg · 30 July 2016
★★★★★ 4/5
View Agents SellerPleased with the service we received from Kate. The process to exchange apparently had its highs and lows, but she dealt with the other parties, solicitors, agents et al and carried the stress. We just heard the deal had been concluded..Thanks Kate
David · 15 August 2016
★★★★★ 5/5
View Agents SellerHardworking dedicated team of professionals
Curchods managed the sale of my property during a difficult housing market and the backdrop of Brexit. I received support from the start, in marketing my home The viewing process was hassle free as the agents took care of all the appointments and viewings.
Once an offer was received, my contact Brad, followed up on a regular basis to ensure the sale proceeded, and when difficulties were experienced with solicitors, buyers and long chains, he was there to chase all the parties on my behalf.
I highly recommend this agent
Anonymous · 10 November 2016
★★★★★ 5/5
View Agents SellerFantastic service and really nice people
We had been looking for a project house for over 12 months and had dealings with Churchods Ottershaw on and off during that period. Sadly we didn't buy from them but we were so impressed with their attitude and attention to detail that we decided to market our property with them. Their marketing was great and they sold our property within a week to the first viewers. They really take time to know their customers, a rare occurrence in my experience.
Beth · 24 August 2016
★★★★★ 5/5
View Agents SellerJob well done
The staff at Ottershaw were very tenacious over a long period and it was by no means their fault that the buying and selling process to the best part of nine months.
Anthony · 3 June 2016
★★★★★ 5/5
View Agents SellerHouse Sale in Row Town
From the start the service I received was totally professional and a refreshing change from the previous agents we had been with and who had annoyingly wasted some 3 months of our time.
The whole team evaluated our house to make sure they completely understood the features it offered and how it would meet the requirements of potential buyers.
Within a week we had been inundated with viewings and agreed a sale exactly 7 days after going on the market with them.
Our buyers encountered several issue during the process of selling their flat but the team worked tirelessly with their agents and solicitors to ensure the sale was successful.
I whole heartedly recommend using Curchods
Jon · 24 March 2016
★★★★★ 5/5
View Agents SellerA very professional service
A very helpful firm that did their homework on the property, before providing a valuation. On appointing Curchods to handle our sale, all the local office sales team inspected the property to ensure any member was able to do a viewing, and knew the necessary facts.
We were regularly updated during the sales process, right up to exchange of contracts.
Giles · 9 May 2017
★★★★★ 5/5
View Agents SellerGood team and great service
Kate Brooks held the chain tothether despite the usual shenanigans from some so called professionals. She kept us informed at every stage with almost daily calls and when things got hairy she tightened the screws on the slackers.
A great service from a friendly and helpful team and I will be recommending them to family and friends in the future.
Steve · 28 June 2016
★★★★★ 5/5
View Agents SellerProfessional
We found the staff very obliging ,always retuned call when they said they would and very professional in their approach .
Working with agents in the past during my working life I have not held them in very high regard but the guys at Curchods Ottershaw are hopefully the agents of the future .
David · 3 June 2016
★★★★★ 5/5
View Agents SellerSale of Property
From start to finish the quality of service from Curchods was excellent. They did exactly what they said they would do, on time and made us feel very comfortable throughout the sale of our property.
We would certainly recommend them to anyone.
David · 28 May 2017
★★★★★ 5/5
View Agents SellerProfessional, with regular updates, sound and trustworthy.
Rating only, no written review.
Graham · 8 August 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.