5/5
GoogleIt was a pleasure to purchase with Curchods Ottershaw, Esme was really supportive and went over and beyond to help with the process. I highly recommend!
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Curchods Ottershaw reviews
★★★★★
174 reviews across 2 platforms
2 Chobham Road, Ottershaw KT16 0NL
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Curchods's Ottershaw office at 2 Chobham Road is rated 4.8 out of 5 across 174 reviews on two platforms, including 147 Google reviews rated 4.8. Checked 9 October 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
We chose Curchods to look after the sale of our property as we were looking for a team who were able to understand our needs and get the right kind of buyer and ...Read all 15 from sellers
Buyers8 reviews
Just wanted to say a massive THANK YOU to Kate for helping and assisting in the purchase of my new flat. She was absolutely amazing. Extremely professional ...Read all 8 from buyers
About Curchods Ottershaw
Our estate agents in Ottershaw specialise in the sales and letting of residential properties in Ottershaw, Row Town, Chertsey, Chobham, Lyne and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Ottershaw. Our estate agents office, which is located on Chobham road, is the oldest estate agents in Ottershaw, having opened in the mid-1980’s. From here, our local team have been helping hundreds of home movers buy, sell, let and rent in the area for over four decades. Today, the office is run by Manager, Phill Shortman. Ottershaw offers a diverse selection of homes, from modern apartments and charming cottages to substantial family houses on peaceful, well established roads. The village is surrounded by beautiful countryside, including the nearby Windsor Great Park and the Surrey Hills, an Area of Outstanding Natural Beauty. Offering a wealth of outdoor pursuits and some truly remarkable homes with extensive grounds. With its excellent transport links, highly regarded schools, and welcoming community, Ottershaw is a popular choice for families, professionals, and investors alike. Whether you are buying, selling, or letting, our team is here to guide you every step of the way. Curchods Ottershaw has now been awarded ‘Gold Winner’ for estate agent in Chertsey at the British Property Awards, an independent industry award which focuses on customer service, for consecutive years, including 2024, 2023 and 2021.
Reviews
Every review we hold for the Ottershaw office, from every platform, shown as written. First names only.
Google5/5
GoogleWe purchased a house through Curchods in Ottershaw and Jonathan was our contact. He was fantastic from beginning to end, nothing was too much trouble - our only criticism was that we hadn't used him to sell our house, as his service was …
Agent replied
Thank you so much for your very kind review Karen. It was an absolute pleasure to help you with your purchase and I was just delighted when we finally got it over the line. Wishing you every success with it and I look forward to seeing it again when you've done your stuff with it!! Jonathan
5/5
GoogleOur experience with Curchods Ottershaw, and particularly Phill Shortman, has been exceptional. Phill has been the consummate professional, always acting with our best interests at heart (a rarity with estate agents in our experience!). He …
Agent replied · 29 July 2023
Rob, thank you so much for your very kind review and affirmation of the service provided by Phill. He is delighted with it to say the least!! You are also buying a great house now too, so lets hope it all transacts at the earliest opportunity. Wishing you the best with it. Jonathan
5/5
GoogleI cannot thank Phil and all the staff enough. Having moved several times in the past, this is intended to be our last. It wasn't without the usual hiccups (not from Curchods), but Phil and the team worked tirelessly and professionally to …
Agent replied
Dear Pauline & Steve, thank you so much for your very kind review and I know that Phill, despite being away to get married this week, will have seen it and have been delighted. We're so pleased to have got you moved, and wish you every happiness in your new place. All the very best to you both, Jonathan.
5/5
GoogleThe Curchods Ottershaw team were simply brilliant throughout what is undoubtedly one of the most stressful events you can experience! Super team and special thanks to Phill for going way above and beyond. I'd highly recommend using Curchods for their fantastic personal approach combined with professionalism and diligence.
Agent replied
Nick, thank you so much for your kind review - its really appreciated. We're all so delighted for you and the family that you're finally on the move - and you've bought a great house! All the best with the move day and for the future. Kindest regards Jonathan
5/5
GoogleDealing with Curchods on our recent house purchase was fantastic. We dealt with Sarah initially in the Ottershaw branch, who after we missed out on one house suggested another that fitted our brief. We fell in love with it immediately …
Agent replied · 20 June 2024
Thank you so much for your very kind review John - its really appreciated by us all and your comments mean a great deal to Phill & Sarah. We're delighted you were satisfied with our service and would like to wish you every happiness in your wonderful new home. Jonathan
5/5
GoogleAbsolutely fabulous branch of Curchods. Johnathan and his team Phill and Sarah are professional in their approach, knowledgeable and very helpful. They made a very stressful time easier. Many, many thanks to you all and wouldn’t hesitate to recommend to anyone. Thank you.
Agent replied · 20 June 2024
Carol, thank you so much for your very kind review. We've been very determined to get you moved since day 1 and we absolutely will do so!! Thanks again.
5/5
GoogleWe were very fortunate to have Phill as our agent. We could not describe in words as we were in Australia so our worries were double but Phill was ever ready to go an extra mile to help us easy our tensions and very professional and …
Agent replied
Thank you so much for very kindly taking the trouble to comment on your experience dealing with Curchods, and particularly Phill. I am delighted you found his service to be of high quality and very pleased for you that this transaction has had a satisfactory conclusion. Thank you again. Jonathan - Manager
5/5
GoogleWe recently acquired a property via Curchods Ottershaw and though we had some quirks during the process, we can't fault the service we received throughout. Jonathan was our main contact, and he's been very professional, responsive, helpful, …
Agent replied · 20 June 2024
Dear Kiesse. Thank you so much for your very kind review. You're right, the sale certainly wasn't without its hurdles but likewise fair play to you and Julien for being so pro-active in helping to resolve them! It makes life so much easier … More
5/5
GoogleEsme and Phil are just the right people to show you a property and surroundings. They are just friendly, efficient, polite, knowledgeable, reliable and they do provide a great service. This are only few words to briefly describe them but there are more than this. I forgot to mention that the staff is also honest ....very important in this days. After 2 long years we finally got our dream house 🏠. I cannot thank enough to the all team in Ottershaw. Lots of hugs from our son, wife, me and our 2 cats. Please do visit us anytime 😊 🤗
5/5
GoogleA five star experience right down the line. Nothing was too much trouble, everybody was helpful and responded to any queries but particularly Phill Shortman who went above and beyond the call of duty to help us and he has our grateful thanks
Agent replied
Dear Alan, thank you so much for your kind review. I am delighted that you have been pleased with the service we have provided, and particularly that by Phill. May I wish you and Sharon all the very best with the move, and I hope that you thoroughly enjoying living in Worcestershire.
5/5
View AgentsSale of 13 Spinney Hill
We chose Curchods to look after the sale of our property as we were looking for a team who were able to understand our needs and get the right kind of buyer and someone who also knew the area well. The team at Otterhaw were brilliant from start to finish and were really enthusiastic about our property, which I think helped get us get the offers we did. They were very helpful during the negotiation period and got us an offer we were happy with. and they went above and beyond their duty and did things that other estate agents in our chain should have done, e.g. keeping my vendor up to date who had nothing to do with Curchods. There were some difficult moments and Grant Letts in particular was excellent in dealing with things that were potential show stoppers and that just shows the level of experience he has. We definitely chose the best option considering how many Churchods sold signs we see in the area compare to other estate agents. Excellent professional service throughout the process and a job well done. Our sale was pretty much stress free.
5/5
View AgentsVery good Buyers experience
We have exchanged recently on a property from Curchods - Ottershaw. Brad was our agent and he was was excellent at giving us regular updates and progress reports. There were a couple of problems during the process however Brad worked hard to resolve the issues and keep everything on track. He was professional at all times. If he was unavailable his colleague Kate ensured that the communication continued. Whenever we had a question or query both the team were good at coming with suggestions and recommendations. From a buyers perspective this Curchods team are very good.
5/5
View AgentsProfessional, personable, extremely efficient
I don't write reviews that often as am very busy but I think the service provided by Curchods in Ottershaw was fantastic and so I just wanted to pass on my thanks. I know estate agents can sometimes get a name for not caring or providing a poor service and being "all about the money." However, from the start when I looked to put my house on the market I have been extremely impressed with the professionalism shown by this team notably Brad and Grant but really the whole team who I came into contact with (I didn't catch the name of the lady who would always answer the phone unfortunately). I really appreciated the way they frequently kept me up to date on all developments, or even if not much had happened since our last contact. This also meant that it became clear if they were waiting on me to move the process forward so as to avoid unnecessary delay. Not only that but, as I do not live in the area (the property was being let out at the time) they were able to organise viewings with the tenants, collect keys from the letting agents and generally go beyond what I have become accustomed to expect. I am not looking at buying in the area, but if I were to ever buy or sell in future I would have no doubt who I would go to as my agents as I really cannot recommend the service highly enough. Buying/selling a house is always a massive hassle, but I must thank the team for minimising that hassle and providing an excellent service throughout.
5/5
View Agentsexceptional, never let Bradley Pearce leave, he is amazing.
Bradley Pearce has been just amazing, He has been to hell and back again this past few weeks to get my sale through. We have had so many problems thrown at us and he has on my behalf been relentless getting answers from some not so professional people. I can not fault him in any way. We got there and I cant praise him enough. From start to finish Curchods have been so professional and most importantly kept me informed and up to date at all times. Bradley introduced our buyers and I am so happy that a family are buying my family home of 48 years. 100% praise again and again. I have already told everyone I know how great Curchods are. Give this man a pay rise!
5/5
GoogleI've been meaning to write this review for a few weeks but wanted to say how lovely Esme is! She showed us around a couple of properties and was really friendly and answered all of our questions, thanks very much.
5/5
GoogleWe have recently used Curchods Ottershaw to market our house for sale, I have found them very helpful and professional, In particular we have enjoyed working with Esme Webster-Brooks as our sales negotiator who with the rest of her team have worked hard to achieve a good result for us. Would definitely use them again.
Agent replied · 21 March 2024
Hi Keith, Thank you for your review and I know Esme is absolutely delighted to have sold your house within a week of it being on the market. It's always nice to receive such reviews and it you need anything else, please just let Esme or myself know. Regards, Phill Shortman Branch Manager
4/5
GooglePurchased a house in ottershaw through Curchods. They were very responsive and Esme was very helpful. Thank you!
Agent replied · 29 July 2023
Hi Francesca, congratulations on your new home and thank you so much for your lovely review. I'm delighted to hear you were happy with the service you received from Esme and if there is anything else in the future we can help with, feel … More
5/5
GooglePhill at Churchods was professional and prompt in all the interactions I had with him during the recent property purchase. I would highly recommend their services.
Agent replied
Dear Zahl. Thank you so much for your kind review in respect to Phill's service. He was thrilled to read it. We do hope are settling in well at your lovely new home. Kindest regards, Jonathan, Manager.
5/5
GooglePhill was amazing , he was in touch with us on each steps from viewing to finilize the sale, show us the house twice . The office staff very helpfull .
Agent replied · 20 June 2024
Thanks so much Sam. Please rest assured we'll be with you every step of the way! Congratulations!! Jonathan - Manager
5/5
GoogleEsme was very professional and helpful throughout the process
5/5
GoogleGreat service from Alex and Phil at Curchods Ottershaw. Professional and knowledgeable throughout. We have a fabulous new home, thank you.
5/5
GoogleHad a really positive experience using Curchods to sell my property. Phill was proactive, supportive and helpful from start to finish. Thank you!
Agent replied · 20 June 2024
Thank you so much for your very positive review Helen - its very much appreciated and Phill is is delighted you found his service to be so helpful. Hopefully your new home refurbishment is going well. Jonathan.
5/5
GoogleJohnathan has been professional, helpful and courteous throughout our selling. I would highly recommend him and the staff at Curchods in Ottershaw.
Agent replied · 20 June 2024
Thank you so much for your very kind review Trudy. It was an absolute pleasure to act for you with your sale and whilst it took a while it was great to finally get the sale over the line. Thank you again for putting pen to paper, metaphorically speaking! Jonathan
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Questions about Curchods Ottershaw
How many reviews does Curchods Ottershaw have?
Curchods's Ottershaw office has 174 reviews across two platforms: 147 on Google, 27 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Curchods Ottershaw's rating?
Curchods Ottershaw is rated 4.8 out of 5 across all 174 reviews, and 4.8 out of 5 on Google from 147 reviews, checked 9 October 2026.
What do sellers say about Curchods Ottershaw?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "We chose Curchods to look after the sale of our property as we were looking for a team who were able to understand our needs and get the right kind of buyer and ..."
What do buyers say about Curchods Ottershaw?
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nadya wrote: "Just wanted to say a massive THANK YOU to Kate for helping and assisting in the purchase of my new flat. She was absolutely amazing. Extremely professional ..."
Where is Curchods's Ottershaw office?
Curchods Ottershaw, 2 Chobham Road, Ottershaw KT16 0NL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.