Every review we hold for the Esher office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had the best experience with this letting agency. Saturday morning I applied to view a property in Gillingham. Saturday afternoon around 1.30Ish Katie called to get more details and then arranged a viewing with us at 4pm the same day. We met Katie at the property and she freely let us wander for as long as we wanted, no rushing. Katie answered all our questions and was so very helpful. We had the phone call today to be accepted and to go aheadwhich was the best news, Katie has been on the end of the phone and email for us at all times and nothing has been to much hassle. Very appreciative of all her work. Since moving in any issues have been dealt with promptly and we have been kept updated at all times by Michaela. Such a great team
Anna · 11 June 2026
Agent replied · 15 June 2026
🌟🌟 What an amazing review, thank you so much! 🌟🌟
We’re thrilled to hear about your fantastic experience with Katie and how smooth and quick everything was for you. It’s always our aim to make things stress-free and positive, so your kind words truly mean the world. Huge congratulations on being accepted for the property, we’re so pleased for you!, From Kelly & the Lettings Team
★★★★★ 1/5
GoogleDo not use this estate agent. I was with the Bolton branch, they did well to get volume of viewers however many were not in the market to offer anywhere near the asking price. Mainly however we heard from our viewers that they were not able to contact the estate agent to book a viewing in. Many said they waited weeks. Further to this, when we had viewings they did not follow up, they only did their jobs when we rang up and asked for feedback which prompted them to reach out and gather feedback. When they conducted viewings they did not show every room in our house so didn’t try to sell the property. Buyers were actively asking for our number as they did not want to deal with the estate agents. We even had an offer which we knew about from email, no one from the estate agent followed up to see if we accepted. We had to ring them. Our concerns were voiced numerous times and nothing changed. We needed a quick sale to proceed as we had a property in mind, this did not happen due to their level of service and we have had to take our house off the market. They will sign you up very quickly and smoothly, then their service drops. Avoid this estate agents.
Edward · 3 June 2026
Agent replied · 10 June 2026
Hi Edward, we’re sorry to hear that you were disappointed with your experience and that we did not meet your expectations during your time with our Bolton team.
We appreciate you taking the time to share your feedback, as this is certainly not the level of service we aim to provide. Communication and proactive follow-up are incredibly important throughout the selling process, so we’re disappointed to read that you felt unsupported and that your concerns were not resolved despite raising them.
Following your review, we have investigated the points raised internally. While we understand your frustrations, we can confirm that the offer referenced was followed up with a phone call from our team after the email was sent. However, we appreciate that overall you did not feel the level of communication and service met your expectations.
Your comments regarding viewing management, feedback communication and overall progression have been noted and will be reviewed further with the team.
We understand how frustrating this experience must have been, particularly when you were hoping to secure a quick sale to progress with another property. We genuinely wish you all the best moving forward and thank you again for your feedback.
★★★★★ 5/5
GoogleWe recently purchased our property through the Broadwater branch and the service was superb. Our agent Daisy Chamberlain was excellent from the first viewing throughout the purchase, we purchased a probate property so could view many times and visit with tradesmen and this was never an inconvenience to Daisy. She was super responsive and always maintained a brilliant, helpful and positive attitude. Thank you again Daisy you’ve been wonderful in making our purchase low stress for us!
Natalie · 16 May 2026
Agent replied · 16 June 2026
Dear Natalie,
Thank you so much for taking the time to leave such a glowing review, we are so pleased you had such a positive experience with Daisy, she really is a gem!
We wish you all the best in your new home!
The Bacon & Co Team.
★★★★★ 5/5
GoogleJon has been amazing! Me and my partner wanted to rent a flat for awhile but didn’t know much about the whole process! Jon talked us through the whole process and had quick replies to emails and got us viewing the flat we have now the next day after inquiring! We couldn’t be more thankful for the support and we are very happy that Jon has made us get the flat we love!
Ali · 3 May 2026
Agent replied · 3 August 2026
Thank you so much for your kind words - it really means a lot! I’m so glad Jon & the team could help make the process feel a bit easier for you both. It’s great to hear you’ve found a flat you love, that’s always the goal!
Wishing you both all the best in your new home, and if you ever need anything, don't hesitate to get touch.
★★★★★ 5/5
GoogleMany thanks to John and Guy and all of the team at In House. I had an excellent experience with In House Estate Agents when they sold my Mum’s house in Wallingford. From start to finish, the team were professional, supportive and highly knowledgeable about the local market.
They kept us well informed throughout the entire process and were always available to answer questions or offer guidance, which made what could have been a stressful time much easier to manage. Their communication was clear and timely, and we always felt confident that everything was being handled efficiently. Thanks In House.
John · 3 March 2026
Agent replied · 3 August 2026
Thank you very much for your kind review. We’re delighted to hear that Jon, Guy, and the wider team provided a professional and supportive service throughout the sale. We know how important clear communication and guidance are, especially during what can be a stressful time, so it’s great to know this made a positive difference. Thank you for trusting In House Estate Agents.
★★★★★ 5/5
GoogleWe’ve recently upgraded from the Estatesit desktop version to their new online CRM, and we’re extremely impressed with the improvement. The system is faster, more intuitive, and already proving to be a vital tool as we prepare for the upcoming changes in the lettings sector.
The training delivered by Dave was excellent, clear, thorough, and tailored to how we work day‑to‑day. The transition has been smooth, and the upgrade has genuinely enhanced our workflow.
Highly recommended.
Rochester · 5 March 2026
Agent replied · 5 August 2026
Thank up for your lovely review. We are always here to help
★★★★★ 5/5
GoogleCurchods (Esher) have been nothing short of fantastic throughout our sale from listing and viewings through to exchange. Alice (Senior Negotiator) in particular showed exceptional dynamism in her role, pairing calmness with proactivity to make things happen. Our sale was part of a much longer chain and had a number of complexities that needed to be managed both upwards and downwards, Alice had a bias to action that was essential and she did everything that she could to alleviate the stress from both us and our buyers, stepping in when needed and providing relevant and regular updates throughout. We genuinely felt like she was in our corner, supporting the transaction and providing pragmatism where this was needed. We genuinely feel that anyone who works with Alice and the team at Curchods in Esher is in very safe hands. Our thanks to the whole team.
Eleri · 5 September 2026
★★★★★ 5/5
GoogleHaving used both Curchods Lettings and Sales services in the last 3 months I cannot reccomend them highly enough. The personal level of service and commitment to finding us the right property meant we always felt supported and expertly advised , going above and beyond on multiple occasions. In our experience a real ' people first ' approach, especially Shoeni Oates , who was always available with her level head , astute market insights and an indepth knowledge of nearly every house in Surrey.
Sam · 5 January 2026
Agent replied · 13 April 2026
Thank you Sam, that's great to hear. We appreciate your feedback!
★★★★★ 5/5
GoogleBacon estate agents helped me purchase a flat which turned out to be a complicated sale.
Through out the buying process Scott was so helpful & supportive. He was always on hand to answer any questions & went above & beyond what I would expect of an agent.
I would have no hesitation in recommending Scott, he was an absolute star!
Helen · 16 May 2026
Agent replied · 16 June 2026
Dear Helen,
Thank you so much for your kind review - Scott has been with us for over 20 years now & is a really valuable member of the team - we are so pleased you had such a great experience!
Enjoy your new home!
The Bacon & Co Team.
★★★★★ 5/5
GoogleLisa was absolutely fantastic throughout our home-buying journey! She kept us updated and made sure everything ran smoothly. Her communication was brilliant and she stayed in touch with both our solicitor and the seller’s solicitor, which really kept things moving without any stress on our side. Lisa was always friendly, approachable, and genuinely supportive, which made the whole process feel so much easier. We couldn’t have asked for better service and would happily recommend her to anyone looking to buy or sell a property. Thank you, Lisa, for making this such a positive experience!
Ellis · 11 December 2025
Agent replied · 11 July 2026
Thank you for your review and the lovely feedback for Lisa - she is a superstar we agree! We hope you have a wonderful Christmas hosting the family in your new home. Thanks again!
★★★★★ 5/5
GoogleAs a first-time buyer, I couldn’t have asked for a better experience. The whole process was easy and smooth from start to finish. Ben explained everything clearly, kept me well informed throughout, and was always easy to contact. He responded efficiently to any questions I had, which made the whole journey as stress-free as possible. I felt completely supported every step of the way and would highly recommend to anyone buying their first home or otherwise.
A massive thank you to Ben!
Iman · 25 November 2025
Agent replied · 25 May 2026
Thanks for your review Iman, much appreciated. Love that your sister turned up early and "one upped" me on your moving in gifts / welcome! Huge congratulations on your new home, wishing you many happy memories ahead in Wigston. Ben
★★★★★ 5/5
GoogleI can’t thank Nick enough for all his continued support in making and maintaining our website so special. He always goes above and beyond, nothing is ever too much trouble, and his friendly, approachable manner makes everything so easy. His advice is always spot-on, and he truly listens to all our needs and brings our ideas to life.
A special thank you also to all the staff at Estates IT for their efficiency and for always being on hand whenever we need them. The whole experience continues to be fantastic, we’re absolutely delighted with the service and ongoing support!
Hallie · 5 November 2025
Agent replied · 5 August 2026
Thank you for your lovely review. We are always here to help
★★★★★ 5/5
GoogleBen has been an absolute star from start to finish. He has taken the time to explain and guide me through the whole process, liased with all parties and kept me very up to date with how everything was going. He has made the whole process way less stressful an experience than many people I know told me it would be!
I cannot recommend him highly enough!
Andrew · 25 February 2026
Agent replied · 25 May 2026
Thanks for your review Andy. Sounds like you're settling in well at your new home as well! Appreciate you taking the time to leave a review. Ben
★★★★★ 5/5
GoogleBen was more than just an estate agent, he truly went above and beyond. We had more than one viewing with him for different properties, and right from the start he showed genuine care and a willingness to answer any question, no matter how small.
We’ve just purchased our first property with Ben, and having an estate agent like him made all the difference. He has even kindly offered support after the purchase, reassuring us that we can reach out to him anytime.
Thank you, Ben ❤️
Mubeen · 25 October 2025
Agent replied · 25 May 2026
Congrats Mubeen. Delighted to see you all yesterday to handover the keys, no doubt you'll be looking forward to moving in properly in the no too distant future. Thanks for taking the time to this review! Ben
★★★★★ 5/5
GoogleWithin 5 months of initial agent contact, the family home has been sold and a new home purchased, with relatively minor fuss, in a still challenging property market. Matt and Alice, at Curchods Esher, teamed up to take me and the respective buyers and vendor through the process with little fuss, a good deal of Esher property market knowledge, and a welcoming smile each day I ambled into the Esher office mid dog walk - with my Tibetan a keen fussed over visitor. I felt I was able to ask any question at any time, and receive an open and honest response, with a sense that the team were invested in doing the best they could for me, during what is always a pretty stressful experience. Timetables were met, and last minute hiccups were overcome with an understanding of the need to engage positively with all parties. Overall, a job well done, and a thank you from me.
Paul · 5 July 2026
★★★★★ 5/5
GoogleLearna and her team gave “Excellent service, professional throughout, and were always quick to respond. Very Highly recommended.”
“Their prompt responses and excellent customer service made a real difference.”
“We were extremely pleased with the outcome and grateful for your hard work in securing a successful sale/purchase.”
Thank you very much.
Lucy · 14 June 2026
Agent replied · 15 June 2026
Thank you so much for your wonderful review, Lucy! 😊
We're thrilled to hear that Learna and the team provided you with excellent service throughout your journey. Delivering a professional, responsive, and supportive experience is something we strive for every day, so it's fantastic to know this made a real difference to you. ⭐
We're especially pleased that we were able to help achieve a successful outcome for your sale/purchase and truly appreciate your kind words about the team's hard work and dedication. 🏡
Thank you again for your recommendation and for placing your trust in us. We wish you all the very best in your new chapter!
Kind regards,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleJulia Michel
Julia was very professional, knowledgeable, personable and understanding when it came to her selling our house.
Selling and moving is one of the most stressful things to do but Julia helped the process massively and made it easier.,
She sold our house within a few weeks and did the viewings.
When the sale was going through she liaised with our buyer and ourselves and we were all kept up today with the process.
Would recommend Ewe move and especially Julia.
Louisa · 12 October 2025
Agent replied · 12 August 2026
Thank you so much for taking the time to share this brilliant feedback, Louisa. We fully appreciate that selling your house & searching for another can be an incredibly stressful process, so we're happy to hear that we made this as smooth as possible for you. Your positive feedback about our team's helpfulness & professionalism fills us with pride. Thanks again and we hope you are settling in nicely at your new home. Best wishes,
★★★★★ 5/5
GoogleIf I could give higher than a 5 I would. Bluebells have been consistently friendly and helpful since the first enquiry I made. They have often had to answer my long list of questions and even if they were not sure they would always come back to me after looking into it. I had some uncomfortable and pressured experiences with other estate agents and my experience with Bluebells was the complete opposite. They are patient, warm and I felt they genuinely wanted what was right for me rather than pushing for a sale. You can tell this is a well built establishment from its foundations. Whilst everyone we spoke with was warm and supportive, I have to especially thank Debbie K for her hard work and support throughout the entire process. She truly was only ever a phone call or email away and I genuinely felt that she was so pleased for us in our journey. The reassurance she often gave us was priceless. Also, Alison was the exact person you would want to do viewings with. She understood what we were after and didn’t waste our time. The whole team were fantastic. Thank you all. Highly recommend.
Emily · 29 June 2026
★★★★★ 5/5
GoogleShoeni was my guide and she was amazing anything I needed to get help with and she was there I am so lucky to have had such a dream team working with me to give me such a beautiful home - I am very lucky to have had the attention to detail , especially when it came to the paperwork and the help I received as I have been suffering cognitively .
Thanks shoeni and Laura and all that helped me land my beautiful home .Thankyiu
Michelle Gilbert
Michelle · 5 October 2025
Agent replied · 25 October 2024
Thank you Michelle, I'm delighted you've had a great experience with Shoeni and Laura and we wish you all the best in your new home!
★★★★★ 5/5
GoogleI cannot recommend this real estate agency highly enough! Buying a house in a foreign country with tight deadlines to transfer ownership before relocating to the UK was a daunting experience at first. However, everything turned out perfectly, thanks to Alice and her incredible support.
Alice introduced me to an excellent solicitor who provided expert guidance. She was always kind, patient, and quick to respond to any questions or information I needed, which greatly reduced my fears over time. She even coordinated the moving schedule with the seller to accommodate my situation, which was an enormous relief.
In the end, I was also extremely fortunate that the seller, who was very accommodating, adjusted their moving schedule to suit my needs. I am beyond grateful for how smoothly everything was handled.
Thank you so much for making this potentially stressful process a positive
Ae. She even coordinated the moving schedule with the seller to accommodate my situation, which was an enormous relief.
I was also extremely fortunate that the accommodating seller adjusted their moving schedule to suit my needs. I am beyond grateful for how smoothly everything was handled.
Thank you so much for making this potentially stressful process a positive and seamless experience!
Duheon · 5 October 2025
Agent replied · 23 December 2024
Thank you Duheon. I'm so pleased you had a seamless experience thanks to Alice, that's what we're here for!
All the best in your brilliant new home!
★★★★★ 5/5
GoogleThe team at Curchods Esher were extremely helpful and dedicated towards our property sale . They went above and beyond to organise viewings when we were on holiday , keep us posted with updates through the process and patiently dealt with all our queries. This is our second experience with them and they were fantastic on both counts . A special shout out to Cody , who guided us through the process , was very supportive and made it a stress free experience till the very end. Thank you for all your help.
Poojaandpradeep · 5 October 2025
Agent replied · 23 December 2024
Thanks for the kind feedback. You were a pleasure to work with again and we look forward to the next one!
★★★★★ 5/5
GoogleWe’ve been absolutely blown away by how brilliant Curchods have been. The glowing positive reviews seen here are testament to what a great team they are. Cody in particular has been sensational, guiding us through this journey from start to finish, selling our home and helping us with our onward purchase. She has supported us at every step, managing each hurdle or unexpected turn with ease, professionalism and flair. Her communication was beyond our expectations. A huge massive thank you from us. Big thanks to Alice too!
Marc · 5 October 2025
Agent replied · 8 May 2026
Thank you Marc. Cody and Alice are exceptional at what they do, and it's great to hear you felt the same and had such a great experience. I wish you all the best in your fabulous new home!
★★★★★ 5/5
GoogleLuke Higgins, Branch Director visited our house this afternoon under the "House Price Guide Day scheme"
Luke was extremely personable and professional and he had researched well in anticipation of our appointment the value of similar properties in our category.
We were very happy with his valuation and quotation of costs. If we decide to sell Luke will most definitely receive our call. Meanwhile I'm going to pass on his details to friends and family that might be looking to move in the future as I was very impressed!
Lesley · 2 October 2025
Agent replied · 2 June 2026
Thank you for sharing this fantastic review, Lesley. We're so pleased that you found our approach to be professional & personable. If you decide to sell your property, then please do not hesitate to get in touch. Thanks again and we appreciate you recommending us to your friends, too. Best wishes,
★★★★★ 5/5
GoogleOne of the best agent i have ever used. Ben was fantastic with everything, from the day he came to visit my property, he was so precise in giving me the best valuation of the property.
We both agreed on the terms and i had nothing to do, he did all the viewings, and always updated me with the outcome. He kept me in the loop on everything.
Honestly, i had nothing to do and he made sure the property is safe and secure after every viewing.
He was there till the end of the process when the property got sold, again, kept me in the loop with everything and gave me updates for each and every step for the sale of the property.
Ben was in contact with Solicitors and other estate agents to make sure everything was going to plan. We enjoyed a process which could have been a nightmare.
If you have a lot going on and cannot manage to do the views etc, get in touch with Ben and all your worries for the property will vanish as he takes them all upon him, by finding you the right buyer for the price you want and follows it through till the end.
Thank you so much Ben for all the help and getting me the right price for the property and a buyer.
Keep up the great work.
Rajan · 25 September 2025
Agent replied · 25 May 2026
Thank you Raj for your generous feedback. Wishing you well in the future. Thanks again for trusting us with the sale of your property. Cheers. Ben
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