Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more

★★★★★ 5/5

Google

Rating only, no written review.

Taylor · 12 August 2020 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

As students looking for a flat to rent, my boyfriend and I had experienced a lot of disappointment with other lettings agents and our patience was wearing somewhat thin after months of searching. Christopher contacted us about a flat we had enquired about in the morning, and by the afternoon most everything was arranged and sorted. We can’t commend his communication and cheerful professionalism enough. We are certain that the rest of the process will be as smooth as it has been thus far. The whole process has been a welcome relief.

Alice · 12 August 2020 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Rating only, no written review.

Siamak · 1 August 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

Great service from the Lettings team. Very helpful and professional.

Joanna · 1 August 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

We had the best service from Ben and Jessica at Abbotts Chelmsford. They were professional, friendly, reliable and efficient, which made it a pleasure in dealing with them. I can thoroughly recommend them! Thanks again, Elma

Elmarie · 1 August 2020 · Abbotts Countrywide Chelmsford

★★★★★ 3/5

Google

Have spent the last 8 days trying to reserve a new build plot that is being advertised with Abbotts. Everything we were asked to do was done either the same day or within 12 hours of being requested. We were financially qualified within 24 hours and ready to reserve. We chased and chased and chased to no avail. We didn't anticipate having to chase Abbotts for a week to reserve the requested plot only to then throw in the towel because a complete lack of faith in the new home site they are representing. We were continuously told the new home site hadn't got back to them, fair enough.... however the nail in the coffin was on the 08th day from initial enquiry when I had a call to say "Are you still interested because if not we have someone else who wants to reserve it"..... Hang on, haven't I been the one chasing you for reservation for over a week!? Then because I've been sent an email and not responded within 4 hours I'm being told to hurry up! All I will say is if they do have someone wanting the plot they are more than welcome to it and wish them all the very best in reserving it, perhaps this time it will go through quicker than a week!! Reserved a plot today with another developer whereby the property was viewed and reserved within 4 hours as we expected it would have been with Abbotts. I won't leave an unfair review and have therefore left 3 stars as Spencer was a nice chap, gave time to explain things when asked and seemed professional. Have knocked 2 stars off for the complete run around over the last week, lack of organisation including being sent a reservation form with one price only to then have to sign the same form with a higher price, and also the final phone call received advising someone else wanted the plot when we had been chasing a week to reserve and still were at the time of the call! Makes me wonder if they had a preferred application, perhaps from someone without a chain and wanted to push on with them instead, who knows!?

Rhys · 30 July 2020 · Abbotts Countrywide Colchester

★★★★★ 5/5

Google

I can't recommend Abbotts Colchester enough! They are an incredibly professional and friendly team and I could not have purchased my home without the help of Spencer and Max. Spencer went above and beyond to ensure we could move into our first home before Christmas. He communicated with me every step of the way and that made me feel at ease. If you're looking to purchase/sell your home, these guys have been incredible! Thank you all again for everything you've done for me!

Islay · 30 July 2020 · Abbotts Countrywide Colchester

★★★★★ 5/5

Google

Abbotts took over the contract to sell our property, when a "better known" company just broke promises. Lucy and her team are professional, from start to finish, and go above and beyond to manage the sale and keep you fully updated. Dan and Eve. SS0 7PA

Daniel · 30 July 2020 · Abbotts Countrywide Southend-on-Sea

★★★★★ 5/5

Google

Great service, friendly staff, highly recommend you chose them to buy or sell your home

H · 30 July 2020 · Abbotts Countrywide Rochford

★★★★★ 5/5

Google

Really happy with service provided! Especially with Anna as she was great on giving me information on renting a property.

Ellie · 30 July 2020 · Abbotts Countrywide Rayleigh

★★★★★ 5/5

Google

Nick & Melissa have been extremely helpful with the sale of my property.

Phillip · 30 July 2020 · Abbotts Countrywide Rayleigh

★★★★★ 1/5

Google

AVOID, AVOID, AVOID!!! Cannot give 0 stars unfortunately The most incompetent agents I have ever had the misfortune of dealing with! Appalling photos of my property, Also marketed my 1bedroom house as a 2bedroom, I had to sack them! Went to Diggins afterwards which were a world apart(for the better), go there instead!

D · 30 July 2020 · Abbotts Countrywide Rayleigh

★★★★★ 5/5

Google

I honestly can't thank Hannah Felton enough she has gone above & beyond to get an ongoing issue resolved for me once & for all, she was the only person that listened to me as I reported this issue when I moved in 4 years ago & she has persevered since May/June of this year right up till now where today I've finally had a date confirmed for work to go ahead, thankyou so much for always being on the end of the phone Hannah, you've been amazing !!!!

Karen · 30 July 2020 · Abbotts Countrywide Rayleigh

★★★★★ 1/5

Google

I recently bought a property at Abbott’s and rented through the same branch, I was told when placing the offer I would be helped with the fees, and when it came to the nittygritty task of try to get hold of the manger to discussed my calls was disregarded. I had to pay unfair fees when I was told that the landlord on had the market service that would cost £400 for the early end of tenancy, instead charged £1100! I need this investigated....

Katie · 30 July 2020 · Abbotts Countrywide Rayleigh

★★★★★ 5/5

Google

Hi, Sarah at Abbott’s has been great for my company Pearl Properties Ltd. We have a constantly relied on Sarah to advise us about our property portfolio. We have lots of properties in the local area and Sarah has allways come up with the goods in respect of finding new tenants for us, meeting the rental deadlines and supplying us with good tenants. She is allways onhand if she is not in the office and that is important for the moving rental market. Thanks again Sarah and look forward to doing business with you in the future. Wes Thomas

Wes · 30 July 2020 · Abbotts Countrywide Rayleigh

★★★★★ 5/5

Google

Really friendly and helpful team. Really impressed with their customer service, particulalrly Dean. Thank you very much for all your help!

Lorraine · 30 July 2020 · Abbotts Countrywide Chelmsford

★★★★★ 1/5

Google

This real estate agent really bad service just i call the them asking for a house to rent hi just asking questions I answer all questions and hi hung up the phone and i call them several times they don’t answer call 🤬🤬🤬 …

Muhammet · 30 July 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

Really professional, timely and helpful! I have moved house a lot and this was by far the best letting agent I have ever used. Thanks for helping me find a new home 🥰 …

Bonnie · 30 July 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

Had some very positive and professional communications with Dean and Scott whilst going through the process of buying my first home. All communications very clear and timely and during what was a brand new process for me, no question was too stupid.

Matthew · 30 July 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

Adam was excellent. He helped me with my mortgage while purchasing my first home (which was a shared ownership). He communicated directly with my solicitors and kept me updated and calm at all times, explaining the process step-by-step. Would highly recommend Adam to my friends & family.

Charlie · 30 July 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

I have resenly rented a property in Chelmsford and I can honestly say that dealing with Abbotts has been first class, my agent was Jessica and from the first phone call I made to Abbotts was to Jessica a lovely young lady who is well on top of things with updates, information and keeping me in touch with what's happening and when, they even carry out follow up calls after you have moved in to check all is well. I would totally recommend Abbotts to anyone looking to rent, friendly helpful service.

Lee · 30 July 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

Wow, absolutely amazing team. I was selling a property for the first time and Dean did not disappoint, from the very first time I met him he was super helpful and during the selling process he continuously provided updates to myself and the buyer. I was also recommended the inhouse mortgage advisor, Adam, who did not disappoint, always working with me to find the perfect and most suitable deal. One thing that stood out about Dean & Adam was that they never needed to brag about how good they are, their work did the speaking. Abbotts are really a one stop shop for all purchasing/buying needs, I highly recommend.

Michael · 30 July 2020 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

I highly recommend Abbots in Basildon if you are purchasing a property. Jade turnham the branch manager leads by example and ensures from the point of viewing the property to support and advice provided throughout the process that you are to made you feel like a valued customer and in safe hands.

Grant · 30 July 2020 · Abbotts Countrywide Basildon

★★★★★ 1/5

Google

1 star rating is too good I WILL NEVER RECOMMEND THIS AGENT. Everytime I see an Abbott's advert I run in the next direction. My family is new to the UK and my wife was frank with Agent and explained our lack of experience in our initial meeting with the Agent from Basildon Office, we weren't looking for hand outs, My wife was head hunted to contribute to the NHS, we took this opportunity not because we needed it but because we always wanted to travel and see new places. Nonetheless we told him we will be relying heavily on his advice to secure a rented property. We had a particular property in mind we told him which one we wanted and he made us go through all the motions only to find out 5 DAYS before arriving in Basildon that we didn't qualify for the property. We lost our deposit to hold the property. Thank goodness her employers were sympathetic with our case and made alternative arrangements. Update: NOTICE THE AGENTS REPLY BELOW. They completely left out the fact that we weren't informed of the issues until a few days prior as a matter of fact here is an email sent on the 31st August 2019 which I yet to get a response on (NOT EVEN AN APOLOGY OR CALL TO FIND OUT IF WE WERE LIVING ON THE STREETS) (& this as of 12:42am 3rd October, 2019), also we were supposed to move in August 21st and got delayed by construction issues with property, so my question is why wasn't the checks completed as per the original move-in date because they had most of August and part of July. If checks were completed and our application rejected by the 21st August, 2019 it would have allowed us enough time to seek an alternative and yes we would have been happy to continue with the Agent, wasn't the landlord informed about our special circumstances by the Agent? NB: I DON'T CARE ABOUT THE MEASILY DEPOSIT BUT WHAT I CARE ABOUT IS THAT MY CHILD AND I WERE ALMOST HOMELESS. I DON'T WISH TO CONTACT THESE PEOPLE NOR DO I EVER WISH TO BE CONTACTED BY THEM. HERE IS THE EMAIL DATED 31/08/2019. YOU BE THE JUDGE Good day Mr. Chapman, We refer to the above captioned rental property. As I understand there has been some delay with process, I would like to have an explanation to develop an appreciation as to why at this 11th hour this application hasn't been completed as yet. I am sure you would appreciate that us (the applicant & her dependents) being foreigners, aren't aware of the entire proceedings and are depending on you to provide extraordinary advice and service to ensure that this process is as smooth as possible. My son and I are due to arrive next week and if this has not been sorted I am sure you can understand the debacle we will be facing. At this stage I would also like to obtain some assurances that this will be completed on or before the 5th September, 2019. We have already made our arrangements based on the promised date of moving in and expect furniture to be arriving at the captioned location on the 5th September, 2019. I look forward to your urgent response. Kindest regards, Gary THIS IS MY EXPERIENCE YOUR EXPERIENCE MAY NOT BE THE SAME BUT THIS IS FOR YOU TO CONSIDER. I ALWAYS TRY TO BE FAIR WHEN GIVING RATING BUSINESSES.

Gary · 30 July 2020 · Abbotts Countrywide Basildon